MailerLite

Pros: It's been almost 8 months using MailerLite, and I have to say I still love it. Once again, it's a very simple platform that is easy to use for beginners, and I love the drag-and-drop features.

Cons: I wish there were more features for the free plan - like to send things out during specific time zones, depending on the individual you're sending the campaign to.

Pros: Fantastic for starting a free email list with a 1k free subscriber cap after which you have to pay. Great for beginners looking to try an email list before investing.

Cons: MailChimp has a higher free subscriber cap and better user interface tools; Mailerlite is more simple.

Pros: The platform provides a much broader feature set, that includes landing pages, and automations in one place

Cons: On the cheaper plans automation is much more complex and requires more and is a lot more limited compared to the more expensive plans

Pros: Love that there is a free version to be able to try out the templates and features with a generous mailing list amount. Everything is straightforward and simple to use and the pricing goes up gently not abruptly in the next levels.

Cons: It's a little simple looking in the unpaid version, there are customisable options but the templates are hard to completely brand the way we want to.

Pros: The mailing system is pretty good it was kind of hard for me to figure it out. The customer support is always helpful

Cons: It was hard for me to actually understand i guess if i took the time id get the hang of it overall make it user friendly.

Pros: In my last review, I wrote about how MailerLite launched an upgraded version of their product without any grandfathering in pricing for old users. This is still a bit of a bummer, but I'll hand it to MailerLite that they've maintained the old version, it still works, and the pricing has remained the same. Some subscription products would just force users into the new higher pricing option, so this is nice to see. Though it would be even nicer to be able to use the newer version at the same cost as I can't imagine that would actually cost the company any more money. I'd actually assume running two different versions (legacy + new) would cost more than just grandfathering old users into the new version.

Cons: The attempts to get me to upgrade from my legacy version to the new version are getting more sticky (there's now a banner at the top of the app 24/7). This has me a bit worried that at some point legacy will just stop working and I'll be forced to make the switch and start paying more. It's not abnormal for subscription services to get more expensive, but it is nice when they offer their long term users some sort of deal or benefit for being around for so long.

Pros: MailerLite is very easy to use—you can quickly get the hang of it, even if you’re new and just learning the system.

Cons: One downside I didn’t like is how easy it is to go over your subscription limits, and if you don’t upgrade, your account gets paused.

Pros: I still love its simplicity. Creating templates, making them look good and fit your brand is easy. As are landing pages. And it has some good automations.

Cons: I dislike the fact they rebuilt the product and created it in such a way that original users could not migrate all their information. Certain templates, automations and things built with the old system apparently won’t move fully and they do not transfer their customers accounts for them. If you create a new system, try to force your customers to use the least you can do is the work for them. I don’t have time for that nonsense.

Pros: MailerLite is reliable service that never let me down for over 10 years of using it. Also the support has always been kind and helpful, responding in a timely manner. The integrations with other apps and services is another significant pro.

Cons: I will say it - the pricing. Since the updated new version of Mailerlite has been introduced, the "Classic" version feels like the team is no longer interested in supporting it. No new features, templates and layouts are super outdated - it is clearly left out. No meaningful promotion was offered to users to transition to the new version. even if you've been a loyal customer for 10 years - you get no special treatment. If you want to use the new version you must pay around twice the price.

Pros: I was searching for a simple ESP with easy to use automation that was affordable. and Mailerlite fit the bill. A lot of ESP's have overcomplicated their software when all you need is a simple tool that sends emails on a prescribed schedule. I have it linked to my store, for sales, linked to a landing page to capture emails, and the auto sequence works great.

Cons: Mailerlite has options for upgrade, and the 500 subscriber limit free plan feels limiting. I wish they would use industry conversion rates out of 1000 subs for the free plan. This gives you an opportunity to do more testing features in list segmentation. But even when you upgrade, there are affordable options that let you scale.

Pros: Mailerlite is still a very competitive solution financially. Hard to find a better price per campaign.

Cons: I think Mailerlite has not introduced new features in a long time. The new dashboard is not innovative enough.

Pros: MailerLite support is very quick to respond because they respond not beyond 12 hours by mail whether you are a free or business plan user.

Cons: I have seen nothing missing on MailerLite I like it all from the initial dashboard to the sending page.However, the automation features give me a horrible time.

Pros: The platform was restricted so quickly after onboarding that we never had a real opportunity to experience or evaluate any meaningful benefits or strengths.

Cons: MailerLite applies aggressive and opaque compliance actions, restricts accounts without real warning, withholds prepaid funds, and provides no transparent appeal or recovery path.

Pros: I really like MailerLite's templates, which make it easy to keep consistent branding across every newsletter and campaign I send. It has a pretty comprehensive free plan, though I quickly outgrew that, which tells me my efforts are working.

Cons: Because I'm an infrequent emailer, I'd love an option to pay for each newsletter campaign sent instead of a flat monthly fee per subscriber. I pay the same rate as someone emailing their list daily or weekly, but only keep in touch maybe once per quarter unless I'm launching something.

Pros: Great value for money, easy to use, clean interface, quick setup, reliable deliverability, practical contact and email management, sensible pricing that doesn’t push you into higher tiers too fast, solid campaign reporting.

Cons: Limited advanced customisation, automation can feel basic for very complex use cases, not ideal if you need enterprise level workflows or highly bespoke reporting.

Pros: I liked MailerLite’s clean and intuitive interface. It makes creating campaigns and automations very smooth, even for complex workflows.

Cons: Sometimes the loading speed of the editor felt a little slow, especially with larger campaigns. But it wasn’t a big issue.

Pros: It's really user-friendly. I had no trouble setting it up, loading a list, designing an email and sending it. It is also well priced for the product you get.

Cons: I wish they had kept the higher limit for the free plan! Otherwise, there isn't anything I don't like.

Pros: Super affordable and easy to use. Helpful tutorial type options to show you how to maximize campaigns and build campaigns. Great for campaign marketing

Cons: nothing really, it works really well for an affordable crm. it lacks some big features of other paid competitors, but great for someone looking for something free on the email management side

Pros: I like how easy it is to customize newsletters and keep track of the engagement that the campaigns you create get from your audience. It also has a user-friendly platform that allows for your content to look professional and accessible. Plus, they have an excellent customer support service.

Cons: I like everything so far. I have no negative observations, everything is friendly and accessible. Plus the free version offers great features.

Pros: I like that the back end interface is very user friendly for people who aren’t techie, easy to figure out!

Cons: Updating my account when they changed something in their system wasn’t easy. And when I needed help I couldn’t chat with anyone live due to the plan I had.

Pros: Great Chat support - i had initial problems with connecting my domain, but got solved super fast and friendly. I like the simple way of creating landingpages, connecting it with my website (wix.com) and being able to create mailing workflows.

Cons: initial setup was a bit clunky but i guess that was not a mailerlite problem but more of a domain (DNX) setting issue

Pros: I am not very tech savy but the interface and navigation are super user friendly. Also, support is amazing. I connected with a live person ( [sensitive content hidden]) to help me in the domain authentication process and he was so helpful, friendly, and professional.

Cons: None. I love everything so far. I hit a glitch authenticating my domain but live customer service rep made it painless