ShipperGuide TMS

Pros: It's simple and easy to use. I like how quickly customer service gets back to you. There isn't many issues with the site.

Cons: There isn't anything I don't like about it. I just wish the the pro numbers would populate faster but I'm not sure that is anything that you can control so it's understandable.

Pros: I like to see where market rate is at before pricing out my lanes.

Cons: Wish it was user specific. I would only like to see my bids not our whole organizations

Pros: Provides real time data on freight purchases and compares rates to the market. ShipperGuide is all web based and requires zero integration into your company systems reducing overall costs compared to a regular TMS system. The system also consolidates bids from multiple carriers in one easy to read space, streamlining the job and eliminating wasted time.

Cons: Down sides are different user access levels. I would like to see more user options such as a sales portal and/or analyst portal that do not have access to actually book freight or add carriers, but still be able to access the reports and quoting options.

Pros: Very user friendly. Ilike that we can schedule both in and out bound freight.

Cons: Shipments will not repopulated in SAP if the shipment has to be retendered to another carrier. .

Pros: The system is user friendly. Not the easiest to use but it is manageable for new users and individuals that have little experience in the industry.

Cons: There are too many glitches within the platform that you have to keep an eye out for, or it can cost you or your customer issues with the load.

Pros: The effectiveness of getting the job done

Cons: The process and not understanding where everything is

Pros: I like the load information that comes across to the carriers on the confirmations.

Cons: I don't care for the way you have to book a load for the carrier. Seems like this could be made a lot easier.

Pros: Getting several quotes at one time, the help finding correct classification code.

Cons: Changes/updates that happen all the time, which makes it difficult to learn. Not able to build any kind of relationship with trucking companies or reps.

Pros: The easy convenience it gives you for scheduling.

Cons: The rates in the beginning before it was updated.

Pros: Is Really easy to use, make our job more easy but i find that i need more control when i assigned loads and the brokers do not want to answer

Cons: to many changes in a little period of time, really difficult to cancel a load if you do a mistake. Needs improve how the dispatcher can control the loads, some times brokers do not accepted the load and we get stock trying to cancel or reassigned the load no all station run the same way,

Pros: Carriers can keep us updated on the load, whether it is picked up, shipped, delivered, ect.

Cons: There are so many day to day things that make it really hard to use with ease. For example, being able to sort and having things separated rather than linked together. There are also a lot of glitches.

Pros: How easy it is to use and maneuver around in.

Cons: I really cannot think of anything since SG has been so helpful with changes to suit our needs.

Pros: It puts some of the responsibility on the trucks to get us the info we need to process the loads.

Cons: Sometimes it does not communicate all of the information to SAP

Pros: not having a million emails for quoting. it makes my job so much easier

Cons: i really wish it would tell me the date that i submitted the quote.

Pros: We are still learning how to use this software, once we are fluent with it, I think it will be a great time saving tool. It is getting easier to use with time.

Cons: It can be difficult to learn web based for me. I do wish we had an in person learning opportunity, I learn better this way.

Pros: Ease of use is number one and the team is very responsive and easy to work with.

Cons: Some minor workflows that aren't efficient, but I've been working with their team to correct

Pros: How easy it is to setup the shipments. 10/10

Cons: Would like to get a pro number as soo. As i book

Pros: Its very easy to get a quote and to book it.

Cons: Nothing, everything works great for what we need it

Pros: It's very quick and easy to get quotes using ShipperGuide. There is lots to do each day and knowing that getting quotes for moving freight is so easy. It's one less thing to worry about.

Cons: I can't really think of any cons when using ShipperGuide, because once you get using it, it all seams to just flow and you can move on to other daily tasks.

Pros: ShipperGuide simplified our process of obtaining RFPs from brokers and carriers because we no longer need to email everyone directly. We manage all our RFPs through the application. This saves us hours of work and allows us to broaden our scope in less time to obtain better rates. The support we get from ShipperGuide is very helpful and responsive.

Cons: There is nothing at this time because our suggestions and concerns are very important to the developer for future improvements or enhancements. They have met all of our expectations.

Pros: Flow of order entry is easy to follow. Quotes are instant and very reasonable.

Cons: Not easy to enter more than one product on a pallet, and virtually impossible to edit a shipment once quoted. Hazmat not easy to enter, and NMFC search function barely works.

Pros: The simplicity and easy to use is what amazes me. Besides the flexibility of doing manual tracking as well.

Cons: It is tailored to the US market with units of measure only in the imperial system. Same for currency and temperature. But they are changing that. Another thing is that it only tracks trucks, not rail or ocean freight.