TheraNest

Pros: The interfaces are well placed and easy to use. It is very easy to navigate and the information protocol is well designed.

Cons: Nothing, it is well developed . I do not have any negative report at the moment because it gives me all that I need.

Pros: It's.easy to maneuver on e you get the basics. At first it might be a little difficult but it does not take long to get it.

Cons: Take a little long to understand but again once you get the hang of it, it's very simple to use. I recommend

Pros: Easy-to-use therapist charting system that streamlines notes, saves time, and improves workflow daily.

Cons: Constant freezing when using built-in therapy grading scales disrupts workflow and wastes time such as GAD-7 and PHQ-9.

Pros: Easy to use and well organized, this platform makes navigation simple and intuitive. The task-specific links are especially helpful, allowing you to quickly access exactly what you need without wasting time searching. The calendar features are practical and streamline scheduling, while the notes section is clean and simplified, making it easy to capture and review important information.

Cons: That said, the invoicing functionality could be improved by offering more flexible time frame options to better accommodate different billing needs.

Pros: TheraNest was a great choice for my first EHR system when I opened my own practice. I had used TN for a few years as an employee only. Using it from the provider side was a smooth transition.

Cons: A few years back TN was a little bit clunky to use moving from screen to screen. Proper training in all of its features is essential.

Pros: What I like most about TheraNest is that it is easy to use, and the support staff are available and helpful.

Cons: There is not much that I don't like about TheraNest. I guess if I were to think about it, I would say that I would love it if there were more options in the intervention section of the treatment planning.

Pros: I very much appreciated the ease of use, and the fast pace of documenting my clients’ sessions. Also, being able to trust the platform as far as the sessions’ confidentiality being concerned.

Cons: In general, I did not have any significant issues with TheraNest. However, at the turn of the transition to Ensora, I seem to have lost some of my very important notes, i.e., some of the old treatment plans/documents, going back to 2021-2022. I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!!

Pros: The organization and that everything has a place. It makes my job easier to click on one thing and have it all be there.

Cons: Sometimes my drafts don't save automatically, and that is stressful, but it happens. I wish it would always just save

Pros: I like TheraNest because it's easy to navigate. I find it very informative. The upgrade is easy to manage, however, difficult navigating to the calendar.

Cons: Right now I am finding TheraNest not to be very productive for me. I am unable to link my appointments to my calendar.

Pros: Before all of the changes, I liked the ease of use. It was very easy for my office manager to toggle back and forth between the agenda and an individual calendar for a therapist to make appointments.

Cons: Changes to our workflow. My office manager must now pull up an individual person's calendar to find a spot for the client, then go back to the agenda and choose every counselor to display all appointments on the agenda view. Prior to the changes, the agenda did not change based on a calendar selection. It adds several steps to her job with EACH client and takes time.

Pros: Very easy to navigate. The improvements have helped necessary functions to be more easy to find. Overall like the navigation.

Cons: Can sometimes struggle with connection issues or items saving if I need to toggle between more than one tab.

Pros: I love how easy it is to use. As someone who is super busy, I always appreciate convenience and user friendly platforms!

Cons: One drawback, is whenever I finish updating a client, I always go back to the main page with everyones clients instead of just my own. I wish there was a way to just see my clients at all times.

Pros: I like that is is reliable it usually works, the NEW layout isnt very user friendly anf finding things like treatment plan is hard its in an odd place as is the assessment? Please fix this

Cons: It is no longer user friendly findind intake assessment papers and treatment plans is strange and difficult to remembet. I also do not like that i cannot put a recurring telehealth appointment on the schedule.

Pros: The interface is easy to navigate and looks nice. I generally feel like there are few steps I need to take to get through a process.

Cons: Telehealth is glitchy for a lot of reasons. The issue I have most is when a client tries to connect their bluetooth device like headphones. It rarely works.

Pros: organization helpful for therapists to provide efficient service ease of use helpful appointment scheduling

Cons: n/a.

Pros: I like appointment scheduling, easy-to-use notes, and assessments. I also enjoy the staff and workflow

Cons: I enjoy using Theranest. One thing that changed was the charts and notes on top of the page. But I am getting used to it.

Pros: Ease of use and set up for therapist and therapy, appointment scheduling, and staff and workflow. TheraNest has been a great value for money compared to other EHRs available.

Cons: Sometimes it is hard to get concise follow up from customer support when I put in a call. This has been the case on a few occasions when I've been trying to ask questions about insurance claims.

Pros: Theranest is a value for the money there is great customer support if you encounter a problem and Theranest is easy to use

Cons: I do not have any complaints about Theranest. The feature that I would benefit from would be to check clients insurance.

Pros: I like how many areas this system connects that would otherwise be disjointed. I like that it gets updated and upgraded regularly.

Cons: I know you have done a rehaul of the scheduling process - and this is what I've been mostly using in Theranest, but it still is lacking in many aspects, which makes it more time-consuming than necessary to use.

Pros: I am an independent contractor, so I don't have anything to do with billing, insurance, or staff and workflow. As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and write my notes.

Cons: The treatment plans are not clear regarding target dates and whether to sign the plan when it is created or when it is completed. I have had to experiment to discover which way seems to work and found out it is okay to sign the plan when it is created.

Pros: I love their customer service the most. Anytime I have any problems, I send customer service a message and have never ended a chat without a resolution.

Cons: There is not really one thing I dislike, but I have had some trouble with the notes & using previous notes.

Pros: Theranest is very easy to use. I have used it for years now. There is also a lot of information available when I didn't know how to use something.

Cons: having to back and forth from agenda to schedule, but that is perhaps my fault and could learn a better way to create a flow that works for me.

Pros: Value for money, ease of use and billing using credit card. Scheduling is also an obvious big part of why I use this software, along with sending paperwork to clients. Customer service has been professional and attentive they also get back to me in a timely matter that has been a plus.

Cons: $94