Bloomerang

Pros: It is user friendly with a eye appealing layout. Support has always been helpful when I have needed to reach out.

Cons: I don't like that we can't build an email from scratch anymore. It can be tedious and time consuming to pick a random template and then have to remove everything to begin building a basic email.

Pros: It's extremely user friendly and makes donor management seamless. It's the best CRM on the market for the cost! I also love that it's tiered-pricing based on constituent count.

Cons: There are still some limitations in custom fields, profile fields, how reports can be filtered or columns set up and filtered, etc.

Pros: Bloomerang helps keep all of your information in one place and connects well to systems like Zapier, etc. Moving from a small organization to a bit larger it has saved a lot of time

Cons: Some features do not exist or require additional payment. For instance, it would be great if the volunteers feature came with Bloomerang rather than an additional paid option.

Pros: Bloomerang is a comprehensive donor CRM tha that allows for easy reporting and recognition of donor gifts. Their donor engagement level and a quick link to Donorsearch allow deeper insights into our donors.

Cons: Reporting can sometimes be limited, but their support team is quick to offer ideas and simple fixes.

Pros: Bloomerang is user friendly, provides a lot of education for using its features, and their support is very efficient and helpful when needed!

Cons: That we can't sync it with our quickbooks to help communicate with accounting.

Pros: I don't like anything about Bloomerang..

Cons: Bloomerang is an old, outdated CRM with barely functional features, terrible customer service, and broken promises. Bloomerang has online forms that are not functional at all so you have to purchase an upgrade to get functional forms. We purchased two add-ons (Give+ and DonorSearch) and they didn't turn those features on for over 10 months. I have reached out via the chat and email NUMEROUS times and at times, it takes 3-5 days to get a response. Other times, I don't get a response at all. Their platform is not user friendly at all and you often have to take steps in multiple places to accomplish one thing. Due to the breech in contract on their side (not providing Give+ and DonorSearch for over 10 months), I've requested early cancellation of our contract and they refuse. I would not recommend them to anyone.

Pros: Excellent customer support when I need assistance with setting up custom reports.

Cons: It does not always have all the features I would like it to have, but customer support is always good about helping me figure out a work around.

Pros: Bloomerang is one of the top products I refer out to my clients. The product is easy to use, powerful, and the customer service is extremely proficient especially compared to other similar database companies.

Cons: The only thing I'd like to see in the coming years is more integration support for complex fundraising shops. Bloomerang offers a number of integrations, but sometimes they are difficult for the end user at the organization to effective implement.

Pros: It is super easy to use and it does everything I need it to do. The chat help function is also very helpful and responsive. If I ever run into a problem, they usually have an answer for me within a few minutes. Definitely the best CRM I've ever used.

Cons: We had to create our giving form in another software as the form offered through Bloomerang was not ideal and didn't offer a lot of flexibility or visual interest.

Pros: Intuitive and fairly easy to use. Integrated services with emails and email newsletters. Report system very good. Donations directly populated into donor profile, creates new profile for new donations. A time saver.

Cons: There is no address label feature or a way to directly print an address and name to an envelope.

Pros: Able to use it remotely. Reports are very easy to create.

Cons: App not as fully functioning as the computer versio.mn

Pros: Great out of the box, easy to learn CRM. Love the integrated email system that does almost as much as MailChimp. Reporting is SO easy - you don't have to have a strong understanding of queries, etc. - you just have to understand the concept of filters. Integrated Wealth Research, while limited, is also great.

Cons: Not the most powerful system, but it has what you need as a small nonprofit. Cons are worth accepting for the ease of use - it means employees will actually use it!

Pros: It was very user friendly! It doesn't take a lot of technical knowledge to dive in and start using the platform.

Cons: The data migration from our previous platform was tedious and lengthy, but I don't know how that could have been avoided.

Pros: What I really like about Bloomerang is how easy it is to use. Its dashboard gives you a clear view of donor engagement and fundraising performance, which makes tracking and improving your efforts straightforward. The reporting tools are also very handy for analyzing your data and making smart decisions. Plus, their strong customer support and training resources make sure you get the most out of the software.

Cons: One thing I found less appealing about Bloomerang is that its customization options can be somewhat limited. It might not offer as much flexibility for tailoring features to very specific needs as some other platforms do.

Pros: the person who recommended it to us was friendly and personable.

Cons: they could not keep track of our customer account, and when I personally set up a debit account and wanted to terminate it, they were unable to do so.

Pros: I enjoyed Bloomerang’s purpose and execution. I felt the platform fit its needs.

Cons: I do not have any complaints from my time using Bloomerang.

Pros: Library of resources, trainng was solid, good knowledge-base.

Cons: Coming from Little Green Light, I was a little overwhelmed. Not the prettiest of CRM's, could use better integrations.

Pros: What I like the most is the possibility of being able to help many people through Bloomerang since many times it is more difficult to do this type of activities on my own, it is a very simple way with a few clicks without much effort

Cons: I have nothing to say that I don't like about it, so far it has been a good help program

Pros: My team was not tech-savvy, so Bloomerang was easy to use and explain to my supervisors.

Cons: Bloomerang's features were pretty inflexible, so selecting features for a report became a fight. There is also limited opportunity to customize the fundraising pages.

Pros: Ease of use; the user interface is very intuitive so you can navigate and explore without lengthy tutorials and training.

Cons: To update a donor’s profile, I have found it difficult to find what to click on to add a family member, to view notes on their donor story and giving history, or to mark them as deceased. That part I wish it was easier to locate.

Pros: We switched from Donor Perfect to Bloomerang for the ease of tracking groups and creating reports that are custom to our organization and couldn't be happier!

Cons: We did have some issues with converting Households over to Boomerang. This was due to the way we used Households in our old CRM.

Pros: I liked that there was an easy way to assign tasks to users.

Cons: The system was very clunky and not intuitive. It was expensive for us to keep bad data and we ended up switching to a platform that offered everything that Bloomerang did for less.

Pros: Ease of use and implementation of giving and funding areas and opportunities.

Cons: Some of the forms and reports are overcomplicated.