CallHub

Pros: "Callhub offers exceptional ease of use, making it simple and efficient to manage outbound calling campaigns."

Cons: Credits were lost during the entire period when I was not actively using Callhub services.Did not like that experience

Pros: It's a great platform and I love that you guys keep improving it. I was really excited when I saw the mobile app for agents brought online.

Cons: When you are creating a campaign, then realize that you haven't yet uploaded the new contact list or the voicemail file or added the mew agent, you have to migrate away from your current screen. You have to almost start over creating the campaign. There should be an autosave that allows a campaign in progress, to save. And you should be able to upload other assets while creating a campaign. The mobile app for agents needs to be improved.

Pros: The user interface is a big deal for me. The customer service is amazing and the quality of the calls and text I send out are good.

Cons: The process of getting account approved. It took too long for me to be able to send text messages through my account. I'm still waiting.

Pros: What I liked most about CallHub is its versatility.the platform makes it easy to launch and manage outreach campaigns at scale all in one place.

Cons: What I liked least about CallHub is that the user interface can sometimes feel a bit clunky, especially when managing large campaigns. It takes some time to get fully comfortable navigating all the features smoothly.

Pros: Automatically calls. No look ups. Ease to use. No hassles

Cons: Sone phone numbers no longer exists. Burner phones etc

Pros: It saves time when CallHub dials multiple people at the same time and gets to a person who actually picks up the phone.

Cons: The phone app doesn't work, keeps crashing on me. And some people said they can't hear me that well but I'm not sure if it's the browser or my computer.

Pros: I like the fact that it was easy to use, straightforward and got the job done

Cons: It would lag on occasion, but other than the one or two calls it would just hang up on, no big issues

Pros: I appreciate the speed with which CallHub facilitates note taking and moving on to the next call.

Cons: Inability to dial the second contact number on file.

Pros: I loved how quick it was to switch between mobile and laptop calling.

Cons: I wish it were quicker to move on from calls. Especially when on mobile it’s a lot of scrolling to just say there was no answer and get to the next call.

Pros: It was easy to use . The lines were static free . It made the job easier

Cons: When two numbers were available I could not chose which one to use

Pros: We don’t have to dial the number and voice message is already setup.

Cons: First we have to select the option when we disconnect the call and then again have to write in comments. There should be one thing, either select from the list or write the reason.

Pros: the seamless transition between calls is a nice feature that helps me stay in the flow when I'm making hundreds of calls. The fact that it's happening all on one interface is nice.

Cons: Some of the options can be more clear, e.g. Left a voicemail

Pros: Ease of use and music while dialling the next call

Cons: Could not view previous calls made after the call ended

Pros: I liked the autodialing and the ability to save notes. I kept detailed notes on each interaction, which (I think) made it easier for future callers. However, I wasn’t able to see the previous notes about when they were last called in Callhub, potentially making two calls very close together.

Cons: I didn’t like that you couldn’t go back to a previous screen. For instance, I had spoken with one person, clicked the next button, and as soon as the new person showed up on my screen, realized I needed to call that first person back. But…. I couldn’t find them! I had no way of going back to even double check their name, let alone find their phone number.

Pros: Works very well, facilitates communication with clients in an appropriate manner.

Cons: Nothing comes to mind, in the time I've been using CallHub I have not had any issues.

Pros: How organized it was and how straight forward it is

Cons: Nothing really, everything was fairly organized

Pros: Ease and conveniece of making calls and have all the details of making alls from call hub

Cons: Some options not availble as when leaving message no option to rerecording it

Pros: Ease of use. Quick turn around between calls

Cons: It was more with the set up of the questions. Some pertinent questions were lost if their answer did not follow the script - for address and email confirmation

Pros: Easy to learn, user friendly, organized and able to access help if needed

Cons: Some calls dropped (unsure the recipient issue), questions can be better organized as checklists to get through information while calling busy people that may not stay on phone for long

Pros: That it protects our privacy and is secure.

Cons: I don’t have anything critical to share.

Pros: Very easy to use. Clear sound. The water sound at the begin was interesting.

Cons: The script kept changing. Script did not load fast enough. The review has minimum characters.

Pros: I liked that it provided a script for me to use. It made it easier to talk to people I do not know.

Cons: I did not like that I could not hear if the phone was ringing.