eSchedule

Pros: The system is so user friendly. We have so many different schedules and eSchedule is capable of calculating all of the schedules. We were spending about two days calculating manual time sheets. Now, we can process payroll in about 30 minutes after all timesheets are approved.

Cons: I can't think of anything that I don't like about eSchedule. When I needed something changed to fit our agency better, the programmers were able to accommodate the request.

Pros: Easy to adjust shifts, add shift comments, and see all bid requests on one screen. Event calendar is great.

Cons: Signs out too quickly. Would be nice to be able to move from one schedule to another without going to a different link. Messaging feature has several kinks.

Pros: Customer service is top notch! [sensitive content hidden] are always available and extremely helpful! I also love how they help to make the platform work around our department. They have modified and added so many features after speaking with us to make everything exactly what we need.

Cons: Wish the scheduling app was slightly easier to use. Drag and drop for the schedule. Firefighters like easy! Especially the ones doing the scheduled. Wish the forms could be in sub categories. We have made so many (and they are great) the drop down just gets overwhelming. Love the fact it not only handles scheduling but also messaging and forms. One stop shop!

Pros: Very responsive to technical issues and requests. The timekeeping component integrates well with our payroll system.

Cons: We have no complaints that come to mind, but thank you for asking.

Pros: Eschedule is so easy to use and is a one stop shop for managing a variety of schedules at one time, different departments and management. The platform keeps track of each employee's PTO time as its being used and the employee can see how much PTO time they have on any given day. One platform that all employees can see whos working and when.

Cons: There is nothing I would change about the platform. The Eschedule platform has been very easy to use and has saved so much time with payroll and keeping track of PTO time.

Pros: eSchedule provides excellent value and a wide range of services for the cost paid. The support staff is also very responsive to quickly address any issues that may arise.

Cons: The appearance of the schedule on the website is somewhat cluttered and difficult to read, with all of the shifts at different facilities in one long list.

Pros: eSchedule has been very helpful with any changes we need. They're quick, responsive and very open to feedback.

Cons: The only headache at the moment is the way the time card categories are set up, but that is more of an intrinsic thing than their issue.

Pros: It makes managing shifts and payroll much smoother. One of my favorite features is the ability to clock in and out directly in the system—it saves time and keeps everything accurate. Overall, it’s a reliable tool that makes scheduling simple and efficient.

Cons: The only drawback I’ve noticed with eSchedule is that it can feel a little overwhelming at first because of all the features. Once you get used to the layout, though, it becomes much easier to navigate. Some of the reports don't make sense for our use and there are some reports I wish could be created but I haven't been able to. But [sensitive content hidden] continues to bother the programmers with my requests (in a good way!).

Pros: The features, pricing, ease of use, and very responsive customer service who were always more than happy to assist!

Cons: That we hadn't made the move to eSchedule sooner! There is no perfect solution, but eSchedule comes as close as you can get!

Pros: eSchedule makes sure all employees are well organized and their times scheduled for better performance.

Cons: eSchedule has made an incredible contribution to matters time allocation and scheduling.

Pros: Schedule is easily customized to the organization, time-clock is easy to use, timecards are easy to manage.

Cons: The UI remains outdated in some areas; the events calendar cannot be synced with an external calendar.

Pros: Being able to set recurring shifts is extremely beneficial. There hasn't been anything our agency has needed that eSchedule hasn't been able to make happen.

Cons: If I need to make a change to the format of the schedule, I have to request support. Some of these changes may be a "title" or complete layout change, which we recently did. I will say, however, that the representative from eSchedule stayed in constant contact and "blocked" her schedule for additional time, so we could communicate easily and I felt I was the primary focus during that time.

Pros: In mid to late 2014, our organization began looking for an EMS scheduling software which could perform multiple functions to replace the antiquated methods we were using at that time. We wanted to have online scheduling, timesheet /payroll functionality, an employee records data base and ease of mass communication with staff via text, email and messaging. We found all of this with eSchedule. Within eSchedule, we have been able to have the aforementioned functionality and additionally we have added functions such as daily check lists, incident reporting, education calendars and tracking, vehicle maintenance and tracking, and libraries of important documents that staff can access remotely.

Cons: For the most part, there has not been much that we have wanted to implement or develop with our personalized program that the eSchedule staff has not come through for us. Any issues which we have experienced, were quicky resolved and any requests have been promptly addressed. With the addition of the mobile application, we will be even more pleased with this software.

Pros: We utilize EMS eSchedule as our main human resource database, as you can see it has various functions from Schedules, Time Management, Training, Assigning Equipment, Tracking PTO, Sick Time, Event/Training Attendance, Certification Management/Maintenance.

Cons: CON's aren't deal breakers perhaps more of a versions used, for instance: we've been with EMS eSchedule for quite some time, recently we deployed the EMS eSchedule Platform for another agency, in doing so we've notice new features that aren't currently available in the later version. Perhaps the ability to track wages (Can currently by adding a user defined field), and incorporating a change log that track the hourly wage, when was last updated could be added to the future plan.

Pros: payroll rpt export of timefile to our payroll software is easy to track and compile. With growth/mergers, the eschedule programming team has been an amazing asset in the transition process to import new employees, create new shifts, create new depts, and all other needed functions in a timely manner. They always make themselves available and go beyond the call of duty. They always make us feel that we are the most important customer.

Cons: i have not experienced any cons or heard from staff of any significant issues.

Pros: This software allows for employees to make comments on their time clock every time they clock in which allows for our company to track additional information needed for other reporting purposes.Recent updates on the payroll side of this software allows for more detail to be put into the system and allows me to run a full payroll from the system.

Cons: The reporting features are not always easy to use. I would like to see the availability of more detailed reports for employee payroll reports.

Pros: All features are easy to use. What's really great about this product is the customer service that comes with it.

Cons: Truthfully there isn't anything that I dislike about this product.

Pros: Online time clock and online schedule is what our agency was looking for

Cons: The least favorite thing so far would be no mobile app.

Pros: We needed a timekeeping solution that could work for 24/7 and M-F 8-5 operations. eSchedule provided the customization that meets our needs and is willing to explore possible solutions when we have a unique situation. It's messaging component also helps keep managers in touch with all their employees.

Cons: You must understand your current timekeeping and payroll processing configuration to optimize eSchedule and work with existing systems. The eSchedule team is great at working with you!

Pros: The simplicity of the system makes it easy for the users.

Cons: I am very happy with the product and service that I have received. Anytime I have had a concern about pulling data from a new prospective, the eSchedule team is very responsive and solution focused!

Pros: Hands-down the best part of eSchedule has been the outstanding customer support. When we need help they are fast, friendly, and knowledgeable. One advantage of eSchedule is the software doesn't give admins a ton of options to select for setup - which can get overwhelming. Instead, we tell them what we need to do and they help make it happen.

Cons: The look/feel is a bit dated. Also, certain aspects like leave balance tracking are pretty basic with no true audit capability.

Pros: Prior to incorporating this software at my police department, I was using excel spreadsheets to schedule my employees shifts and training, and keeping track of PTO with paper and pen. It was such a time consuming and antiquated process. eSchedule has brought us into the 21st century and has made my job so much easier. My employees love how easy it is to use for submitting time off requests or requesting tour swaps, and how their time cards automatically update their PTO balances in real time. We are now in the process of incorporating the gross payroll report module which is going to make my Chief's job much easier now too. Another excellent feature is how eSchedule is so customizable to suit our specific needs.

Cons: I cant really think of any Cons! Of course there is always the learning curve in the beginning when implementing any kind of change, but it was not too bad at all. At this time, there is not a mobile app to download, but I believe one is in the works. However, my employees can still utilize eSchedule on their phones via a web browser. Once the app is introduced, it will be much better.

Pros: The scheduling and training components of the software far exceeded our expectations. It is extremely easy to use as an administrator as well as the end users.

Cons: We have experienced some difficultly with the payroll import component of the software. However, when we have encountered the issues, their Technical Support Team have always been outstanding in assisting use correct the issues