InTime

Pros: The payroll module program is very user friendly. We are able to attach tracking categories for our grant use.

Cons: There are challenges with integration with [sensitive content hidden]. Our agency has to do a manual export and submit the export to our payroll department.

Pros: I like how organized the program is. It allows me to view my shift quickly and fill any vacant spots.

Cons: Being new to inTime, I was reluctant to learn how to learn a new session. I feel that is common among a lot people where they fear something new/change.

Pros: One of InTime’s greatest strengths is its flexibility. The platform adapts well to a wide range of scheduling models, allowing supervisors and administrators to easily accommodate shift rotations, overtime rules, time-off requests, and special assignments. This versatility helps reduce manual errors and ensures that staffing levels are consistently optimized.

Cons: New schedulers or supervisors often find the system takes some time to get comfortable with.  The snapshot dashboard is in need of a retool.

Pros: Intime makes it easy to manage complex schedules in a 24/7 working environment while maintaining minimum staffing requirements and managing leave, callouts and overtime.

Cons: At times the desktop environment can be very resource intensive for a mobile computer and struggles to update in real time.

Pros: The simplicity of the product. It is simple to easy once you get going. It is constantly being updated.

Cons: I would say the only downside that I have with intime is that new Modular’s require Unlocking to gain access

Pros: Their customer support from the very beginning has been amazing. We get answers quickly and they’re readily available to help any time you need it.

Cons: It would be nice if admin could create and/or customize reports or how certain things (like timesheets) look for end-users

Pros: Of all of the third party applications i have helped implement, this is the most smooth and least troublesome.

Cons: The integration with our tyler munis erp system was a dissatisfaction. To not be able to integrate with our payroll system created difficulty.

Pros: Having the ability to go paperless in regards to Overtime. Also the ability for everyone to sign up for overtime through their phones.

Cons: Shift bidding is not seniority based. I hear there’s a fix coming, so hoping it comes soon. Looking forward to the change.

Pros: No more paper forms!! It has made the preparation for our payroll so much easier. There are no longer papers being lost impacting the accuracy of payroll.

Cons: Relies on company officers to provide accurate inputs. Some of our officers just aren’t tech savvy and they struggle with that.

Pros: Our agency was looking for something to take us out of the Stone Age. We were on excel sheets for scheduling, then another company (briefly, as they didn’t meet the demands of 24/7 scheduling) and then we found Intime. Customer support and education to get started with the program was exceptional and very patient. It was a fairly smooth process to transition into Intime. The ability to track everything within the schedule (hours worked, OT, training, etc) is terrific to help explain the needs of the department to outside partners.

Cons: We are still working out the kinks of completing the scheduled month, closing the schedule with the gap time logged seemlessly without the need for first line supervisors to make adjustments, but we are hopeful to get this resolved.

Pros: Customer support is 100%. Intime has streamlined our scheduling, payroll, overtime and time off immensely!

Cons: With the shift bidding module it is difficult to change a schedule during the year. Otherwise overall very happy InTime.

Pros: Scheduling and making the changes digitally, making changes yes to groups rather than one at a time.

Cons: Coding. I still have not figured out the coding for all areas in the scheduling so reports are lined up accordingly.

Pros: Meets all of our scheduling needs. The ease of use is great if you put the time and effort to learn the program.

Cons: Not really a con, but if you’re not using it on a daily basis, it can be difficult to use. But that’s an issue on the user.

Pros: Scheduling in general. Overtime/shift posting was made so much easier with InTime. It has given us the ability to manage our geographical hurdles with ease. Our dept is spread over a large area. Now everything can be done in one program.

Cons: Wish it had a better asset management component. Our dept would love to have the ability to track sept assets. Ie vehicles and assign to members etc.

Pros: Covers all of my department needs and it is extremely easy to use and teach. It’s user friendly and easy to add / remove anything you want

Cons: Would be beneficial to have the ability to create and monitor posts from the mobile app. It’s my only suggestion

Pros: The ease of use while being complex enough to tackle unique scheduling circumstances. Being able to set templates and preload significantly decrease scheduling time required.

Cons: The initial learning curve can be steep. Understanding how all the tools work together slow the initial implement and adaptation.

Pros: Report availability- simple to account for time away. Easy accountability for payroll process. Very user friendly

Cons: Creating templates. Not from an IT background so more time learning how to design templates for new scheduling structure.

Pros: Overtime management and technology which allows staff to sign up for ot

Cons: I wish my agency would buy all the modules

Pros: I like The shift bid process. I’m excited to try it for our next bid.

Cons: I do not like that there is So many steps to do one thing.

Pros: I love the support that comes with the product. The inTime team is AMAZING and always answer my questions so quickly.

Cons: The thing I like least is how it does not necessarily cater to another department that operates so specifically in terms of scheduling and OT.

Pros: Time efficient and user friendly. Essential for scheduling and allowing all members to easily access the info. Access to help is responsive

Cons: I do not have anything negative to say… all positive

Pros: The ability to have everything in one place and accessible from a variety of means.

Cons: It’s learning curve is a little steep, but doable.