NationBuilder

Pros: Significantly improve productivity with the recruitment and engagement of community members

Cons: Nothing to report on that front.

Pros: i like its ability to identify potential duplicate members to merge.

Cons: customer support and tech support has been terrible in resolving an issue. Has not been resolving the issue at all, just making rude emails about something else other than our issue.

Pros: It is so easy to edit and update. Every time I need to create new information or change the Menu, it was no problem. The website always supported our club.

Cons: After a couple of years there were so many pages that it is a little tricky to find a specific page to update.

Pros: For someone just beginning a campaign or just moving to a voter relations management platform, NationBuilder is a great way to start. The system has many, many features; but you don't need to use all of them right away. In addition, if you start with a small number of records (people in your data base) NationBuilder is quite inexpensive!

Cons: If I want to canvass door-to-door recording data on my phone, I'd need to link my NationBuilder data to a third party app. Otherwise, NationBuilder has all the features I need!

Pros: The ability to track so many data points for members.

Cons: It is a little more complicated for folks who are not tech-savvy.

Pros: I've been using Nationbuilder for the past two years managing the email list for my nonprofit. It is easy to organize many different groups in our area using this software and its user interface is clean and easy to adapt to.

Cons: I come from the B2B world and am used to a lot of the features in Pardot, Marketo, or Hubspot so I find many of the limitations of this software a bit frustrating - no true automation or notifications to track engagement, no ability to organize contacts by engagement. I also found it limiting to not have some built in email templates to work with.

Pros: NationBuilder is a one stop shop for CRM, Website and outreach needs. The customer support is incredibly diligent, you can tell that folks there care.

Cons: The UX is a bit of a mixed bag. They paper over the problems with supremely good customer support but there are definitely times I'd rather I'd been able to work out how to do the thing myself.

Pros: All of the core features of a CRM are there and functional, and I especially like that you can identify profiles as either people or organizations, a great feature when tracking contacts for partnerships and coalitions. There's a low learning curve for using the most basic elements of contact files and lists.

Cons: NationBuilder has a social feature to pull in any contact that interacts with you on social media. This is a nice idea in theory, but ended up creating a massive mess in the database, with thousands of duplicate contacts and/or contacts with no real contact information beyond the social media handle. This may be effective for a larger team with staff capacity to comb through information like this, but for a small nonprofit it was just too much.

Pros: By far the best feature of NationBuilder is that it is so widely used -- this means that any question you have as already been asked by someone else and a step-by-step help doc is likely an easy search away. It was really easy to get questions answered and problems solved in this way.

Cons: This software is more powerful than a tiny nonprofit like my own needs. It's also very, very expensive. The "newsfeed" type feature showing people who subscribed/unsubscribed/interacted in social media was strange and useless.

Pros: No fees for additional users, seems like an intriguing concept for Organizers to have paths and point people for all contacts. Good customer service & free training.

Cons: Not very secure, for example you can make someone an admin without them setting up a password. Only two user permission types without paying extra, so not friendly for collaboration between Accounting, Communications and Events. Not intuitive for finding or editing anything. Templates are very difficult to edit--I know some basic html but you really need to be a developer--and limited in flexibility because NationBuilder doesn't let you customize the navigation bars fully.

Pros: Great tool bringing together lots of different functions to work collaboratively with good integration

Cons: The tool is designed, in my opinion, for larger organisations so the costings are a little bit excessive for a small charity

Pros: I like having my website, email and donor info integrated into one place. It is an easy system to learn and the video tutorials are helpful, so it's easy to bring new members onto the team.

Cons: It isn't a superior product for any of its functions, particularly the donor database functionality. It is hard to get relevant info out of it to properly steward donors.

Pros: Customer Service is ALWAYS there to help you. Everything is easy to understand, of course there is a bit of a learning curve, the software is flawless.

Cons: Really it's hard to think of anything that doesn't work for us other than the pricing will be high for us as we grow.

Pros: Once you get used to using it and how to move between windows, it's easy to use!

Cons: Not the most intuitive so it's harder for people who aren't used to technology or how the user experience is supposed to work/flow.

Pros: NationBuilder has the capability to perform many functions. I am constantly discovering new functions and way to use it. One of our favorite features is tags, which allow us to mark contacts and easily sort them together out of thousands.

Cons: Editing the website hosted through our NationBuilder site is a pain to edit. I wish the process was smoother.

Pros: I used this in a political campaign that was separate from my day job. I love how this combines everything that I needed to run and win in one package. I not only gave me what I needed as the campaign's IT guy, it provided every single person involved with what they needed.

Cons: The biggest con (if you even want to call it one) is that NationBuilder is so finely-tuned towards political campaigns that it doesn't work well with things are unrelated to that. (Yes, I know that's not much of a con but that really is the only drawback that I could think of.)

Pros: The search feature allows you to slice and dice your data in many ways.

Cons: Syncing with other platforms that it was supposed to sync seamlessly with turned into a major problem.

Pros: This software allows our very small non-profit organization to host our website and send email communications to our members and supporters.

Cons: We use NationBuilder to host our website for a very small non-profit organization, for which I am the Communications Chair. Granted, I have limited experience designing websites, but I have worked with several other web hosting services that provide MUCH more intuitive tools for both website and email design. The software is clunky, difficult to learn how to use, and does not produce very graphically appealing emails.

Pros: I love NationBuilder. It is a comprehensive political tools. You do not have a website? Within clicks you have one with NationBuilder. I love the contact management features, the mapping tools, the street and household views, the mass emailing tools, the contact log features. In short, I love everything with NationBuilder. Oh, I forgot to mentioned their outstanding dedicated customer support.

Cons: My only regret with NationBuilder is that the tools is getting more and more expensive to use. Their is also no free account available for small campaigns or candidates with limited budgets.

Pros: We were looking for a fully featured, integrated CRM and CMS system that was easy to get up and running at a price that a very small non-profit organization could afford. We found that NationBuider has with very powerful tools to help drive our success. In addition, the customer support is outstanding...from the videos to the very accessible support team, they go way above and beyond the norm to make sure you are well taken care of.

Cons: Like any software, there are constant updates to comply with new regulations and requirements. Although NationBuilder does a good job of explaining the changes, it still requires work to keep up.

Pros: Tons of features, and a huge community to help.

Cons: A bit complex and takes some learning to figure it all out. But there are resources available to help.

Pros: Seemed to have a lot going for it at first sight. NationBuilder did have a lot of interesting features, like widgets that can be easily added to pages and more.

Cons: Ui was cumbersome and frustrating. I expected more. Doesn't seem to be able to handle donations and other simple tasks you think it should work with.