Kinetic

Pros: The flexibility to utilize the services we need without paying for "extra" add on options that don't serve our needs.

Cons: The learning curve was steep. It took a while to understand how to be use Kinetic and there weren't easily accessible instructions.

Pros: It is very strong in the production side. We are a manufacturing business and it works well from entering the sale all the way to invoicing the clients.

Cons: They have so many modules that you need to add on that it can get a bit pricey. The report builder "BAQ" is way too complicated. It tends to freeze up occasionally when working with the AP apps.

Pros: Epicor Kinetic offers several advantages including: 1) It is very user-friendly. I was amazed at how easy it is to learn and navigate; 2) It is customizable. We have customized everything from the start up screen to the inner mechanics of the system; 3) It is easy to access - whether you are in the office or working remotely; 4) It supports both large project management and high-volume manufacturing environments.

Cons: Some of the features are quite different between the classic version and the new version of Kinetic. There is a slight learning curve to go from one version to another.

Pros: Everything easy to use fast and start to the point

Cons: Nothing everything was amazing i love it

Pros: Great service. And Overall easy process.

Cons: Everything was great. There nothing i can of i didn't like.

Pros: Data Driven and Customizable for various departments.

Cons: Needs to be more user friendly and software needs to be faster.

Pros: Lots of different ways to do one thing.

Cons: There is a lot of steps to do one process. -it’s bulky-it’s very unforgiving

Pros: Epicor Kinetic is a robust, mature ERP system that is continuing to innovate. The core function and structure is sound, included modules are robust, and there is a strong and growing architecture for extensibility & customization.

Cons: Many features have been added over the years, some via acquisition - not all are done well or at feature parity. The new UI still feels like it's in Beta, but all new features are developed for the new UI. Internal support is poor, but there is a strong consulting and user community that offsets that somewhat.

Pros: Being able to track parts through all operations and the short cuts Epicor has

Cons: Can be tricky when using transaction History

Pros: Tiene muy buenas características, su MRP suena bien, el costo comparado con los grandes también es razonable más si esperas crecimiento.

Cons: Es tu problema hacer que funcione. En nuestro caso que tenemos varios procesos productivos, el implementador que nos recomendaron, que se supone que sabría, no supo y cuando buscamos el respaldo de Epicor México no se logró nada, nos dejaron con el problema y la inversión botada. Nosotros tuvimos que seguir buscando opciones y por nuestro lado buscar resolver. Parece mentira que un software americano y con una empresa de ese tamaño se desentienda. Yo no se para otras industrias pero al menos para manufactura y con la estructura que tienen en México definitivamente es un error adquirirlo.

Pros: We are able to do more with fewer people

Cons: We struggle with scheduling complexities and the reporting tools are limited

Pros: The way to present dashboards and reports on the fly

Cons: At this momment we still havent found least likely. But if we need to choose one could be the financial module.

Pros: Ease of use. Build for manufacturing Integration with other platforms

Cons: Epicor is a good ERP. Unfortunately, the ERP industry is more focused on the next customer versus the customers they have and Epicor is part of that. The industry as a whole needs to improve quality and customer service.

Pros: very easy to work with our client likes a lot.

Cons: I have no issue with software at all it work great .

Pros: Fairly simple conversion from our on-premise 10.2.300

Cons: Some of the tools IT had access to now requires Customer Support to do, which increases delays.

Pros: The potential to be a great product is there.

Cons: It is still incomplete, we've filled out many help tickets since we switched to the kinetic interface

Pros: Ease of use great. Easy to learn the software and its capabilities.

Cons: The Company support and sales team were less than helpful

Pros: Epicor is relatively easy to use and learn. Our whole organization rely on Epicor for order entry and accounting/ financial management. It is our main ERP software that we use 90% of the time.

Cons: We have on premise Epicor and we struggle with some performance issues frequently. The communication between the app server and database server encounter a lot of issues from time to time and we end up having to reboot the systems to try to get us back working again.

Pros: Epicor had many features which helped us manage inventory and the financials for the many facets of our business from retail gas stations to business to business fuel deliveries across the country.

Cons: The user interface was not user friendly and could have had many improvements. Everything was in menus and there were some items that were labeled similar name which could be confusing. One upside on this was that you could create custom menus for yourself to easily find things which made it easier, however if you needed to transfer those list to a new team member you had to try and remember where each item was from originally.

Pros: I have been using this software for 5 years and have learned to use it correctly. I liked the approach of the software despite the fact that it was necessary to take new benchmarks but that is the goal of a new software! This very versatile product would be more suitable for a larger company than mine where I worked as a team but since COVID19, I have become a freelance.

Cons: This software package allowed me to personalize and optimize the management of my contacts. On the other hand, I was not able to make any changes easily because I had not taken the additional training module. Note that there are many security measures leaving the cancellation of certain aspects impossible for me.

Pros: It's easy to implement and if you have an .NET team the knowledge curve is low and you can customize the modules by yourself

Cons: CRM is not good, also the web version has so much problems when we compare to other competitors

Pros: Aunque parece un sistema completo por la cantidad de modulos, se requiere una inversion importante para poder adquirir modulos especificos. No recomendable.

Cons: Sistema demasiado complicado, no es intutivo y la informacion consultada se presenta desordenada, la documentación es insuficiente y en muchos casos nula. En dos ocasiones tuvimos problemas con el implementador ya que desconocen del sistema en el área de producción. El soporte es lento y en algunos de los casos inutil te canalizan con el implementador. El costo de la implementación es alto.

Pros: No tengo ningún Pro para este software o empresa. Tengan mucho cuidado si piensan implementar este software en su empresa. Soporte tecnico nunca brinda soluciones siempre se la pasan con FIX y estan a prueba y error. Siempre te mandan con sus parther y terminas pagando doble.

Cons: Si no requieres su soporte técnico te quieren cobrar los años que no requeriste el soporte , eso es un robo y abuso por parte de esta empresa.