MCS Rental Software

Pros: $8d

Cons: We can honestly say we haven't found any bad points with MCS-rm.

Pros: Ontwikkeling van functionaliteit. Zeer goede en betrouwbare support (klantenservice). Functionaliteit raakt veel vlakken op het gebied van bedrijfsvoering.

Cons: Sommige stappen binnen de software vereisen nog veel klikken. Oftewel, om sommige processen af te handelen zijn nog relatief veel handelingen nodig binnen het pakket. Module van Transport Mobiel kan nog verdere uitbereiding gebruiken.

Pros: The MCS team are all fantastic. They have made the transition from our previous rental solution to MCS seamless. They work with the utmost professionalism and friendliness and are very approachable if we have any queries. The implementation process couldn’t have been more straightforward. The support team were absolutely brilliant, on hand to help us wherever needed, and we were able to pick up the software very quickly. Since using MCS, we have been able to save 50% of our annual expenditure and reclaim 75% of our time we used to spend on admin duties. MCS has also helped us to improve our customer service with better document control through quoting and contracts and then obtaining signatures through MCS E-Sign. Being able to acquire signatures for all our rental documents in this way means that the process is now a smooth, slick one which takes the customer from the point of order through to invoice seamlessly, saving the back-office team multiple hours per week.

Cons: None! We have not found any cons to MCS!

Pros: When we went out to look for a software solution we decided we wanted to deal with a mid-sized company which is large enough to be reliable, yet small enough to be flexible. From the first enquiry through to implementation they took the time to understand our business and assisted us in re-shaping our internal business processes, in order to simplify and optimise our processes. MCS is always on hand to support us as and when required, and it is always done within a reasonable timeframe. This includes tweaking our software to optimise it even further for our changing needs and requirements.

Cons: We only make use of approx. 60% of all software we have purchased. The main focus we have is keeping track of thousands of systems we deploy all around the world. The system is allowing this to happen really well. Any small issues that have arisen have been solved “on the fly”. Maybe WE will discover some issues in the future, but we have no worries about them being handled promptly on request.

Pros: - Ease of use - Accessibility on cloud - CRM to cover rentals sales pipeline - Business intelligence

Cons: - Integration with other ERP and cloud solutions some time take more time and require further development.

Pros: The core rental functionality of MCS-rm is spot on. As well as this, the automation of invoices, statements ' remittances are particularly useful for us along with MCS Smart Alerts and scheduled reporting. We have a very good, respectful and trusting relationship with the MCS team. Our favourite part of MCS is probably its mobile capabilities. It's great to be able to work without being tied to a PC.

Pros: We have a great relationship with all the team at MCS and they've been invaluable to our business since the day we started using MCS-rm all the way back in 2004. There's really not much of the MCS-rm solution that we haven't used, and if we're not using it - chances are we fully plan to eventually.

Pros: From day one of using MCS-rm, we started seeing many improvements to our business processes. From the hire desk to the workshop, the MCS solution has been a blessing for all of our teams and we've not looked back since. We chose the MCS Cloud hosted solution which has not only taken the weight off our shoulders in terms of maintaining our IT systems, but is also scalable meaning it has been able to keep up with our quick expansion and growth. The MCS team have always been quick to respond and are always on hand the minute we need anything, we can't recommend them highly enough!

Pros: We get good comprehensive control over our rental machines. It's easy to use when renting your machines. The invoice management is simple and saves us a lot of time.

Cons: Many reports on our system do not work properly and therefore should be removed. It takes too long to enter your support cases using the online portal. It is easier for me to phone in and then I get an instant response.

Pros: We have saved so much time since implementing MCS-rm. Having everything consolidated onto one hire software is so beneficial for us, as nothing is lost or forgotten. The radio frequencies functionality in MCS-rm plays a vital part in the smooth running of our business too. Now everything can be included on our picking lists so that the right equipment is picked and it can be set up accordingly. All in all, MCS has transformed the way we are able to run our business.

Cons: It would be good to have some more specific developments, with the telecommunications industry in mind, made to the Workshop functionality of MCS-rm.

Pros: MCS-rm saves time and effort to produce large quantities of transactions. I have always enjoyed a good working relationship with all the team at MCS and feel as a user we help with decision on future developments.

Cons: Although the system is fairly user friendly there probably could do with a few more controls to prevent recurring user errors.

Pros: The user gets an good overview of the system from the start. Well functioning rental module that makes it easy for everyday business. The many add ons are great, you can make MCS the backbone of your workday if you use it the right way.

Cons: The customer support is not it's strongest part but it's getting better and better. Because of the complexity of the system some configuration takes some time to do and is not something you can do yourself.

Pros: An up to date snapshot of all assets, quotes and contracts all in one place, all linked back to the stock inventory.

Cons: Can be tricky to navigate some of the profiles and permissions.

Pros: Fantastic 1 on 1 support during implementation of new modules and features, making the whole process much easier.

Cons: Minor re-occurrence of bugs, however they tend to be quickly rectified in the next release. The support desk can sometimes be a little slow to respond and at times have to involve others in fixing the less straight forward problems.