Flex

Pros: It has all the features I needed for patient communication we needed in an easy interface.

Cons: It lacks a few integrations of other services.

Pros: Easy to use and manage, affordable pricing, great customer support would definitely recommend this product

Cons: I have no problems with this product so nothing to dislike!

Pros: It works sort of. But it will drive you nuts.

Cons: The software is not intuitive, makes you do things by hand 4094275982792 different times, and then still not work right. The Java based platform is slow and dated. These many bugs and issues simply arent addressed.

Pros: Flex is, as the name suggests, highly flexible: it adapts to your needs from an inventory management perspective. Tracking projects, inventory, and maintenance are a breeze.

Cons: The migration to HTML from Flash has taken significantly longer than originally projected. Using Flash has significantly slowed down reaction times through the program and often results in some irritating bugs.

Pros: I mostly used the quote building feature, which was very helpful in working with the budget. The interface is nice and it's easy to use. I would also be interested in the inventory tracking, but that part wasn't in my job scope.

Cons: Nothing. It was good to use but it wasn't on me to pick new software for the company. I'd try it again in the future.

Pros: Plenty of features. Lots of documentation to help use the software

Cons: Runs on flash which is terrible in 2020. Incredibly slow. Unhelpful support team. Every feature is so buried that it becomes impractical to use. Needs to focus on user experience.

Pros: Flex takes a bit of time to get used to it (the interface), but once you familiarize yourself with daily workflow, it's features and functionality are pretty exceptional for rental AV companies. Smooth flow between quote creation, confirmation, packing list and invoicing between team members.

Cons: Their mobile support for a few years was poor (only an iPad application). More recently, an iPhone iOS version has become available which is very useful.

Pros: We love that our company can keep track of our rental inventory , knowing where everything is at the moment needed

Cons: The Accounting feature is nice as it’s works with QuickBooks and other accounting software. But... one thing I wished they would change would be to have the ability for multiple invoices to be paid by one check. You have to go through a process of crediting an account just to do this. Other than easily showing what is owed all by that one customer for a single payment to be made and exported to your accounting software.

Pros: VERY user friendly interface / design. Great Cloud based platform. Easy to use from Quote to Billing.

Cons: The backbone is difficult to navigate/manage for the standard administrator.

Pros: Great organizational tool with some really advance features. Gives a ton of control and abilities to pull reports and generate custom info. Easily deployable to a team and quick initial learning curve of the basics.

Cons: Current version is flash based, making it slow and horrific to work with. The new HTML5 version is expected soon and seems to fix these issues.

Pros: -Easy to learn -Cloud based -Easy to edit quantities in Pull sheets -The ability to enter data in numerous data fields -The ability to change warehouse locations easily

Cons: -Flash based design occasionally freezes up -Search function could use fine tuning -Some functions of Flex not used -Doesn't allow scanning an item directly into next order with prompts -Hard to fix input mistakes without roundabout solutions

Pros: It works! (I’m surprised to see how many people have outstanding issues, we have our fair share but they get sorted out fairly promptly). Web based is a winner, do you remember when you couldn’t do this? And yes, I understand the flash debate, it will be wonderful with html5 but flash has worked fine to date. Agree that you get out what you put into this software. We have spent a lot of time customising it, creating specific reports, documents, workflows, inventory suggestions, etc and it’s all paid off. Yes it takes time but I can’t imagine an off the shelf product working adequately in our custom world of production? Allocating times to labour items is great. Helps massively with rostering. There’s lots of positives to say about this, well done flex team!

Cons: The lack of html5 support so far. Also an api would make sense so we can integrate with other relevant platforms / software. To channel a younger me, I’m also going to say; custom colours and ‘themes’, background images, etc. as we end up working on it a lot.

Pros: Really excellent tool for managing assets

Cons: Lot of options to customize stuff, but it takes up a lot of time to do so

Pros: It is a very simple intuitive system. Doesn't take a long time to learn it and they have plenty of tutorials on line to help. They also do a descent job responding to customer support emails within 24 hours.

Cons: IT IS INCREDIBLY SLOW!!! Building quotes is like pulling teeth. What should take 2 to 3 hours takes about 7 hours to build. We regret using flex every day. They use a flash based system that is outdated and we are told that they will go to a new faster platform when flash is no longer supported. Duh! I guess they will go away from Flash when they are forced to. We were also told that a plan to move away from Flash was in place years ago when we first looked at them and their competition. I'm not here to promote competition but I do regret going down the flex route. It is so slow that we are having serious meeting on what costs we are looking at to transfer to a different rental software!

Pros: So many features packed into this software that we didn't have access to with our previous program. So happy we made the switch. Love that it is cloud based, we can access our quotes and inventory from anywhere.

Cons: There are soo many features! but this means it takes a long time to learn the ins and outs of this program.

Pros: There is a ton that you can do with the software if you dive into it enough and can learn it all! It helps organize all the inventory in a away that makes it simple to see what is available and what is not to be able to cover each job as needed.

Cons: There are things in the software that I wish it would do that it currently cannot, and things that I know it can do, but cant find and just havn't been able to find the time and recall things that have been gone thru in previous Flex Trainging seminars that we have been too etc.

Pros: It's simple and and only takes a quick run through to understand how to use it. It's pretty fast also never slow.

Cons: There are times when the system is not functioning for part of the day but that is rare. And it sometimes logs you out randomly.

Pros: Its potential features. If everything worked smoothly and it had the ability to freely import/export and integrate with external services based on an HTML5 infrastructure, it would be great.

Cons: Flash based, slow, no integrations, old-fashioned, no ability to freely import/export... I think this software should aim to be a proper modern HTML5 based

Pros: Once I figured out all of the powerful tools Flex offers, it makes gear management a breeze. I personally use it to look over booked shows that will go out for delivery. I like that I can easily print out a copy of any show with just a few clicks of the mouse. The lists are usually very detailed so I can be certain that I don't miss anything. Although I do not do it often, booking and entering gear into Flex is fairly straight forward and not too difficult as long as I pay attention to what I am doing. I like the fact that I can print out different types of lists as well, whether it is a gear list, or carnet, all of this makes my life easier.

Cons: The most difficult thing with Flex was the learning curve, it took some time to learn how to navigate all of the tools the software has built in.

Pros: Flex is able to keep track of our gear and accurately create a quote then turn that quote in to a pull sheet quickly.

Cons: Since its cloud based it can very slow at times. You can not access it from any operating system as you have to have a Flash enabled Browser.

Pros: I enjoy the fact that you can customize Flex to meet the specific needs of your shop. I like that it seems to be catered to the events and production industry.

Cons: I wish there was a way to track what changes have been made to jobs and to see which users have made those changes. I also would like to see an "undo" feature implemented at some point.

Pros: Flex has so much potential yet the basic core functionally of the program is not being focused on.

Cons: $4c