Rating
4.8
192 reviews
Starting price
$0.25
Per User
Categories
8
Founded
2001
Employees
5
Tix is a cloud-based event ticketing solution that helps businesses manage online sales, box office operations, and payment processing. The system supports multiple ticket delivery methods including e-tickets, thermal printing, and pre-printed options. Tix integrates with over 30 e-commerce payment gateways while offering flexible merchant account options. The platform includes CRM functionality that tracks customer purchase history and provides detailed patron insights. The software features interactive seat selection with graphical maps, barcode scanning capabilities, and mobile-optimized sales pages. Tix offers email marketing tools, donation and membership processing, and season package management. The reporting suite provides customizable analytics that can be exported in multiple formats. The system maintains security through PCI Level 1 certification and SSL encryption to protect transaction data.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
17,351
Organic visits / mo
11,187
SEMrush reports no paid spend for this domain, but Google confirms 53 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
53
as AEW Wrestling
Active now
3
last 14 days
Advertising since
Mar 2025
1+ yr running
Last seen
7d ago
still active
The shared messaging across Live Entertainment & Box Office Ticketing Software advertisers - the validated angles to copy. See the niche →
(192 reviews)
Pros: Tix is amazing value for the cost! Definitely extremely user friendly as well with clear concise notification systems.
Cons: No complaints so far! Everything has been great and customer service has been very efficient! Event ticketing has helped streamline our processes immensely!
Sam L. · Supervisor · Health, Wellness and Fitness · April 23, 2026
reliable core tools ,responsive reps ,unbeatable for the price, ideal for theater or mid-sized venue
Pros: Best for ticket reservation barcode scanning for seamless check-in and reliable for high-volume sale
Cons: Outdated hardware integration, like clunky credit card swipers instead of scanners, hampers check-in
Anonymous User · Product owner · Information Technology and Services · February 27, 2026
I have had nothing but a good experience with the Tix staff. They are always responsive and quick to reply with answers.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Festival Management | 1 | 7 | - |
| Museum | 1 | 8 |
Domain confidence 98%
Cons: How it's not very integrative with credit card readers. I have to use a really outdated credit card swipe, and would like to have used something more modern or a scanner.
Jeff O. · Chief Operating Officer · Non-Profit Organization Management · December 29, 2025
My training was limited (didn't have enough time with the person I was replacing) so going to my account manager (?) [sensitive content hidden] is great - very patient, listens to everything, and helps me resolve my issues. Also, one of the after hours tech support fellows was very understanding (this was some time ago, and I regret not getting his name). He also provided excellent customer service and helped me understand what I had to do to get back on track.
Pros: I'm still learning things about using the system, and [sensitive content hidden] was absolutely essential to help me resolve a problem using a new feature that we are including this season. After handling the first ticket exchange, she walked me through the process, step by step, giving me time to write my notes and physically follow her instructions.
Cons: There is so much to learn - I wish I had more time to explore all of the other areas that I am not currently familiar with using.
Morgana S. · Office Manager · Entertainment · September 26, 2025
Have worked with Tix since 2010 in various institutions; Positive all-round experience, both in Tix customer service and issue resolution; Grade A+.
Pros: Very user-friendly; every need by administrator is accounted for in the system; Excellent customer service.
Cons: Not much; Hard to find the best report needed (I just don't use all the reports) but all are valuable.
Christopher M. · Senior Lecturer · Entertainment · September 26, 2025
Very happy working with [sensitive content hidden] - they are the absolute best! Now that we're doing weekly direct deposits, life is stress free haha!
Pros: The easy checkout and excellent customer service, and it takes a minute to learn a Ticketing System, and TIX is the best.
Cons: Love everything about TIX - Our theatre company has been a loyal Tix partner for over a decade now, and very happy.
JORDAN C. · Owner · Entertainment · September 26, 2025
Tix gets the job done without any hiccups so that I can stay moving show to show. I highly recommend checking them out, you won't regret it.
Pros: It's user friendly interface is awesome! I have used other online ticketing systems in years past as they do not compare to the ease that TIX has going for them. I sell Season Seats to half the venue at my shows and TIX seems to be the only online system that knows how to handle this form of ticketing effortless for me year in and year out.
Cons: I can't think of anything, I know that TIX if I do have any issues is always right there just one phone call away to put me right back in business.
Drew E. · President · Sports · September 25, 2025
My group has come back to Tix year after year. I've considered other programs but always decided to stick with Tix due to the familiarity and the vast options there are for ticket types.
Pros: Makes it easy for my group to pay us for events we're getting group rates for. My group has been using Tix for some time, so we're familiar with it now as well. I like being able to set times, different ticket types, and prices.
Cons: There is limited ability to personalize the individual website page. Lots of other products make this more involved and a bit more modern. There is a bit of a learning curve, but it's not too bad.
Samantha S. · Event Coordinator · Non-Profit Organization Management · September 25, 2025
Having moved through three ticketing systems in three years, Tix is by far the best and perfect for our needs.
Pros: Tix is super easy to learn both from a selling and from a management perspective and their training videos and articles are very helpful! Tix Support provides quick responses to issues and were fantastic collaborators during customer data migration & resolving challenges. They have been an enormous help managing fake accounts and overall security of customer information. Events and Packages are straight forward to create and manage and fees are quite reasonable.
Cons: We love the pre-formatted reports and ability to customize but at times it can be hard to customize to our exact desired outcome.
Maria B. · Box Office and Group Sales Manager · Entertainment · September 25, 2025
No major problems. Great customer support when / if needed. I have never had issues on the customer end.
Pros: Donations, paymebts and event funds all in one place. Easy for customers to enter credit card info.
Cons: Not extremely user friendly at first. Lots of steps and a large Learning curve. But once you get used to it. It’s second nature.
catherine g. · Manager · Arts and Crafts · September 25, 2025
Solid, runs pretty well for the majority of patrons. I like the rate we pay compared to most other ticketing services I've looked into.
Pros: I like the staff support. Iris and Patti do a wonderful job helping me solve problems! I also like how simple the software is to use.
Cons: Sometimes it can take a while to get tickets sorted out for patrons. They seem to have trouble logging in and selecting performances on their own. This tends to be older patrons who generally have difficulty with technology, computers, etc. I often help them on the phone because they can't book tickets.
Logan F. · Director of Arts · Religious Institutions · September 25, 2025
It’s easy to set up, our concert is a benefit concert and it takes away from the money we donate. But it keeps all Infos from last concerts
Pros: It’s Easy to manage and set up. It’s easy to navigate through and it holds information from last concerts and details
Cons: I didn’t like having to pay the fee for benefit concerts. All money from our tickets go to cancer research’
Azadeh R. · Music lessons · Music · September 25, 2025
Overall, Marietta Theatre Company is happy with Tix's offering and service. The ability to pay for reservations online has been a huge help, and we hope for more digital enhancements (namely, the ability for customers to exchange their tickets online) in the future
Pros: Strong reporting capabilities. Iris is a very helpful with customer service. The system is intuitive and fairly easy to learn, with plenty of guidance, as needed.
Cons: Inability to sell gift certificates and for customers to exchange their own seats online (with or without a fee). Having to log in to purchase is also not ideal.
Katrina S. · President · Entertainment · September 25, 2025
I LOVE Tix...this is my second company working with Tix...I started with you in 2007 and chose you when I moved to my current company because of how much I liked you from before. We are often approached by other ticket companies wanting us to leave Tix and switch to them, often offering comparable rates...but when we tell them what our needs are that we already have in place with Tix they are unable to meet all of the. Even if they could, I'd still stay loayal to Tix.
Pros: The flexibility and the customization that is available is really wonderful. Also the support is great!
Cons: Occasionally, there are small program glitches when new shows are set up but they are always fixed quickly and often it's an error on our part:)...but this is all very minor.
Tom M. · Artistic Director · Non-Profit Organization Management · September 24, 2025
Overall, I am pleased with the value for the money. The ease of printing reports and eliminating column not needed.
Pros: The simplicity of the system and the support when needed is always available. I also like being able to make necessary changes without any issues.
Cons: Ability to detect fraudulent activity and add more protection for the end user. It would be nice if when pulling up a seat chart to purchase ticket that the back-end user could see how purchase a specific seat without having to go back to seat management.
Danila E. · Banquets and Events Manager · Entertainment · September 23, 2025
Very positive experience. Someone is always available if we have questions. Best bang for your buck. Top shelf!
Pros: Very user friendly. Direct and to the point when we’re creating events and setting up each production.
Cons: Nothing big enough to mention. [sensitive content hidden] has been wonderful to work with for the almost 20 years I’ve been a customer.
Nick C. · Executive Producer · Performing Arts · September 21, 2025
We're mostly very happy with the tix.com relationship. Our ticketing fees seem to be less than most and the customer service from your team is really great. Just a few things to tweak above, and we're all GOOD! But we thank you for your support. We love keeping this platform consistent for our fans.
Pros: Customer Service is ALWAYS readily available and we've had the same rep for a long time now, which is both comforting and helpful. We can always get a quick answer or reply from anyone when we need it.
Cons: We absolytely HATE being charged the $25 for the disputes that come through especially when they are settled in our favor. We also wish there was a fair way to refund people when they make an accidental duplicate purchase or their card isn't recognized for some reason by the platform. We've had this happen before and it's complicated for us to reconcile.
Kerry Kristine M. · Admins Team · Performing Arts · September 20, 2025
I have been using Tix for several years. I am well informed about changes. When I need help, I get it right away no matter time or day. That's extremely important to me.
Pros: For the most part, I like the ease in setting up an event and the report functions. If there is information I need, I can usually find a report that.
Cons: The tutorials are somewhat overwhelming and hard to follow. Information is presented at a fast pace. It's hard to comprehend, especially if I am making notes. I like to figure things out before calling. That's not always the case.
Susan N. · Owner · Entertainment · September 20, 2025
So far it’s been positive. A few hiccups here and there, but Surgió had been great at helping us and doing it quickly.
Pros: It’s pretty easy to use and the fees are reasonable. If I do have an issue I can call and someone gets back to me pretty quick.
Cons: I wish when people bought tickets it said “tax” instead fees. We often get people calling to see if they can order the tickets over the phone to avoid the “fees” and I have to explain that it’s tax. It’s more work for me but I also think it makes us look bad because “fees” are pretty shady. I don’t want people thinking we’re charging more just because.
Eril D. · Performer · Entertainment · September 20, 2025
I saw a lot of good changes over the years that we've used TIX. Iris is our TIX support snd she could quickly resolve issues. Good company.
Pros: Quick responses to questions and problem issues. Very good qualified staff to solve problems and offer solutions.
Cons: Not being ablevto set up our own seating charts. And not being able to delete ones we no longer used.
Rhonda J. · Boxoffice Coordinator · Entertainment · September 19, 2025
Very satisfied with the staff and eagerness to help with any issues or learning curve. They are very helpful in setting up new pro
Pros: Sergio is the ultimate in technical support. So patient, kind, explains well and also trains me in the program and patient to work with me. Always has a solution to my problems.
Cons: So extremely technical that I can't find the answers to my problems in the help menu. I have to call tech support and get assistance.
Becky P. · Box office management · Performing Arts · September 19, 2025
Pros: As an event promoter and ticket seller, I've found Tix.com to be an excellent solution for handling all my basic needs. The platform offers great value for the money, providing a robust set of tools without a prohibitive cost. One of the standout features is the customer service; the support team is consistently responsive, knowledgeable, and genuinely helpful, which makes a significant difference when issues arise. While Tix.com effectively serves its core purpose, there is considerable space for improvement, particularly concerning structural design and data entry. Enhancing the user interface to be more intuitive and adding features that automate or streamline repetitive tasks would greatly reduce manual work. These improvements would make the system not just functional, but truly convenient and efficient for users managing multiple events. Overall, Tix.com is a dependable and affordable ticketing platform backed by excellent support.
Cons: the least-liked aspect of Tix.com is the amount of manual work required for data entry and structural configuration, especially when dealing with specific ticketing scenarios. Having to manually block off the majority of a large venue for a small ticket allotment is a key example of a process that could be improved with more convenient features to eliminate unwanted labor.
Alex D. · PRESIDENT · Entertainment · September 19, 2025
Overall a very good experience in the 4+ years I have used TIX. Their customer service is top notch. The pricing is very reasonable and it works well for our smaller venue! If a few key features could be added, it would be phenomenal!
Pros: Tix is a great ticketing service for our smaller venue! I switched over our 300 seat venue to TIX back in 2021 and am more than pleased! The event management functionality is great, as it is very simple to add and create new events, set templates, and quickly duplicate events that are repeated. The cost is very reasonable and I feel is quite a good value for a smaller venue without a huge budget. It is simple to use, with very little issues. Overall, very solid!
Cons: What I like the least is the lack of a few key features that other ticketing companies have such as the ability to sell gift cards. I wish the emailing platform was a little more diverse as I feel the template is a but stagnant. The website itself doesn't have a great UI and can be a bit clunky on mobile.
Collin W. · General Manager · Entertainment · September 19, 2025
I’m happy with TIX software. I appreciate the emails we receive advising of changes and new information.
Pros: Security, Event Management Customer service via email works great Bugs and issues are easy to report and get an answer back.
Cons: Customer service via a phone call to our service manager takes a while. Also I wish we could have 2 different name and emails available in one customer account.
Connie C. · Box Office Voluntee · Performing Arts · September 18, 2025
Tix does everything we need from a ticketing service. They're responsive and have always been priced well.
Pros: Their response in addressing every question, concern or issue has always been prompt and thorough. They're like that teacher who lived by 'there's no dumb question'. Also, we are not locked into a contract. We keep their service because they are very good at this, and we've never had an issue that would cause us to consider anyone else.
Cons: I don't really have a complaint. They're in a different time zone than us, so I have, on occasion had to wait before giving them a phone call.
Thomas W. · Director · Entertainment · September 18, 2025
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| Venue Management | 1 | 8 | - |
| Ticketing | 1 | 23 | Shortlist |
| Event Check In | 1 | 25 | - |
| Event Booking | 2 | 6 | - |
| Event Management | 2 | 25 | - |
| Reservations | 2 | 44 | - |