RentMaster

Pros: Rentmaster has streamlined our entire rental process from start to finish. We especially appreciate how easy it is to manage inventory, track reservations, and communicate with customers. The reporting tools are also incredibly helpful for keeping things running smoothly on the go.

Cons: The biggest drawback for us is that the software isn't compatible with Apple products. It would be great to see broader support for Mac and iOS users in the future.

Pros: How easy it is to learn to use and the customer service is great.

Cons: Wish it was able to a reoccur billing, that you could select that option.

Pros: This product is very intuitive. Has so many features that I haven't even tap them all. Built in flexibility when extracting the information you require. This program is simple to implement and teach our sales staff.

Cons: I would like more information about updates to provided clarity how to use the changes.

Pros: I really like that the developer has stayed involved in the management and updates over the years. It's also the only software I am aware of that doesn't charge fees for updates and support.

Cons: There are some features that I don't understand. However, I don't necessarily need those features.

Pros: Not only is the program the best there is going around but the support is amazing that you will never find that anywhere but Rent Master

Cons: Maybe with automatic updates rather than manually doing it , but the system is fine as it is .

Pros: Having customers secure reservations online saves time and human resources.

Cons: I wish I would have found this software sooner.

Pros: The simplicity of the software. It looks simple and it is simple to use. No long hours and multi-session training. The functionality is enormous. This software has streamlined our inventory of over 100,000 items and regained it's accuracy in less than 12 months.

Cons: Some minor glitches here and there. That being said, we have been working with the RentMaster team to customize the software so that isto be expected.

Pros: RentMaster's customer service is beyond the norm. Even after 4 years of using this software (and not paying anymore than we did at our initial investment), Garik makes a point to answer any question or discuss any observation quickly and without complaint. It's so refreshing to always know we are dealing with someone who strives to take care of us. We did have some growing pains when we transitioned from using excel spreadsheets to using RentMaster, but we have a good system down now which we use every day. Duplicating previous orders is simple as is adding new customers. It's easy to change rental prices and customize different aspects of the software. RentMaster has become an important and integral part of our business.

Cons: When we started with RentMaster, we had a lot of challenges to overcome. RentMaster went above and beyond to help us tailor their software to work for our business. So I suppose our only "con" would be that it's not like we hit the ground running when we switched to RentMaster. As long as you are aware that it will take time and patience to learn how to get the most out of making RentMaster work for your business, RentMaster can and will work well for you eventually. It just takes a lot of work in the beginning.

Pros: This software was easy to implement, easy to learn and I can't say enough about their customer service. I've recommended it to a friend who recently started their own table solutions rental company.

Cons: I have zero negative to say about this software. I would give it a 10 out of 10 in every instance. If there was something we needed out of the software that we weren't able to get, I would reach out to their customer service and within a very short time I had my solution.

Pros: Moving to Rentmaster has been the best thing ever. it saves me hours of replying to emails. the orders just drop in 24/7

Cons: the system is in two parts for the online version, one is desk top and the other online. the online version is not really user friendly for day to day use but the desk top is. down side is you need to be in the office to use it.

Pros: Excellent support from the developer. Software is much easier to use then any other I have used, and I have tested all the other rental software out there.

Cons: It does need some more automation, and customization improvements

Pros: The whole program is doing what we needed for our business

Cons: There is nothing bad about this software.

Pros: The most important part of RentMaster for me was its ease of use my staff, they were able to grasp it after just a couple of days. RentMaster have nailed ease of use in this respect.

Cons: RentMaster could of come with a quick reference guide to get you started as the administrator of the system several things were trial and error for me however overall not to much of a issue.

Pros: Easily know where your property is at any given time.

Cons: There has been issues with items showing on rent that are not on rent (has happened 3 times in over 2 years). Normally within 15 mins it is resolved by reaching out by phone or email.

Pros: Inventory management

Cons: i would like to be able to divide the daily lists easier

Pros: [SENSITIVE CONTENT] provides fantastic customer service, with very quick turnaround times. One-time cost to buy software. Data sits on our own machine, so we are not dependent on internet to access it, and don't need to worry about third party security of our customers' information.

Cons: The software is not always intuitive to use. Several times we have created workarounds to meet our needs, only to find the function was already integrated into the software.

Pros: Easy to implement, customize and track inventory and customer data.

Cons: The only feature needed would be compatibility with Mac OS .

Pros: Easy to use. Love the product. Use it every day

Cons: not mac compatible

Pros: Inventory management and check in/out process is very smooth.

Cons: The lack of accounting features and adequate financial reporting. Sub-rental management needs work.

Pros: This product is easy to use and it gets heavy use in our office. It's easy for new employees to start using it right away. The customer service is fantastic - quick and efficient.

Cons: In the quote mode, it's not possible to see which customer also has a quote for the same equipment - although that feature is possible in the order mode

Pros: Ease of use. Flexibility - we are able to set up, make changes as needed to fits or needs. Shows us when inventory is short for future orders. Easily create custom reports. Keeps track of late orders Checking in and out items is quick and painless Adding inventory is quick and painless We are able to use off site Multiple stations can be used simultaneously and in multiple locations Duplicate orders easily Quotes can be transferred to orders

Cons: I asked my co workers if they could think of any cons. None came to mind. If we have an issue or would like a change we just request Rentmaster to make any possible updates.

Pros: RentMaster is very easy to use and keeps tract of what is out in the field rented and duration of rental, and what I have left in the store/warehouse to rent.

Cons: RentMaster is somewhat confusing to me when it was time to update (add/subtract) an inventory item.

Pros: We have used Rent Master for many years and the support is always there and available. The software is easy to teach to other users and produces a high-quality event agreement. Changes can be incorporated without any problems

Cons: Our industry has changed over the 26 years we have been in business. It is difficult and a challenge to keep up with everything that users want and expect in a software product and yet keep it affordable. Garik has done an excellent job of making the product fit our specific needs.