Rating
4.6
43 reviews
Starting price
$39
Per User
Categories
5
Founded
2005
Employees
8
Praxedo is a powerful, cloud-based Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Customers choose Praxedo for its easy-to-use, highly configurable open web platform and mobile app that integrate seamlessly with third-party systems. More than 1,500 field service organizations and 65,000 users use Praxedo daily to optimize scheduling, digitize work orders and track field technicians' activities. Praxedo has been recognized by Gartner since 2016 as a pioneer in field service management software, underscoring its reputation as a reliable and innovative solution.
Ad spend / mo
$613
3 paid keywords
Paid visits / mo
30
Organic keywords
1,447
Organic visits / mo
1,224
Authority
28
1,323 ref domains
| Keyword they bid on |
|---|
Creatives run
37
as Praxedo Corp.
Active now
12
last 14 days
Advertising since
Feb 2024
2+ yrs running
Last seen
today
still active
Running 24 ads on LinkedIn as Praxedo - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Field Service Management Software advertisers - the validated angles to copy. See the niche →
(43 reviews)
The people that work for Praxedo are really great to work with, our implementation was great and they delivered everything promised.
Pros: The implementation team took the time to learn our business and ensure we were able to maintain compliance with our vendors.
Cons: Templates are sort of hard to create, however the Praxedo team assisted us with the task so it was not really an issue.
Gwen D. · Business Analyst · Utilities · October 23, 2024
All around a win!!!! Quick ROI. Pleasant and great experience all around!
Pros: The functionality, the support from the team at Praxedo when needed, the seamless process of invoicing and sending detailed reports with photos etc. to the clients
Cons: There is not much to dislike. All around a great product and when you need help their team is there for you
Kevin B. · President · Construction · September 6, 2024
The automatic sending informations and reporting has reduced the number of incoming calls and emails. We save time.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Field Service Management | 1 | 13 | Ad |
Domain confidence 98%
| CPC |
|---|
| Pos |
|---|
| % budget |
|---|
| Landing page |
|---|
| praxedo | $17.05 | 1 | 49.9% | www.praxedo.com/product-tour_field_service_management/ |
| praxedo field service management | $31.80 | 1 | 36.2% | www.praxedo.com/product-tour_field_service_management/ |
Field Service Scheduling | Praxedo
Manage Jobs for Any Mobile Field Service Industry. Request A Demo. Ramp up Productivity for Your Teams and Boost Profitability. Request A Demo. Field...
https://www.praxedo.com
Praxedo
Dispatch Management Software — Manage Jobs for Any Mobile Field Service Industry. Request A Demo. Build Customizable Forms and Instantly Receive Reliable Reports on the Mobile App. Field Service Management.
https://www.praxedo.com
Praxedo
Tools for Field Service — Manage Jobs for Any Mobile Field Service Industry. Request A Demo. Build Customizable Forms and Instantly Receive Reliable Reports on the Mobile App. Boost...
https://www.praxedo.com
Pros: The implementation of praxedo has allowed us to climb the big step between an organization based on paper et a digital organization. No more intervention unbilled because of the paper lost in the technician's car. No more photocopy of the customer order, it can be directly consulted by the technician from praxedo. And at last, but not least, so easy to plan several technicians with the smart scheduler and the map
Cons: The use of the article is quiet hard when the database is large.
Michael M. · Maintenance manager · Facilities Services · July 7, 2020
Praxedo solved a problem of reactivity and modularity with our current professionnal Softawre
Pros: I think that the most important is the ability for Praxedo to be programmed easyly and by anyone . It's also very easy to use on a mobile phone for the technic operators
Cons: It's a little beat hard to create the first page...but some hours later, you can find it easy!
Vincent B. · CEO · Restaurants · December 24, 2019
Quick information for technicians and easy to use to create service reports
Pros: Offline usable and quick to adminstrate. We like it!
Cons: No cons at the moment and all is fine...
ALEXANDER K. · CEO · Medical Devices · December 21, 2019
Working in a profession (retail services) which is not a typical praxedo client profession, such as classical service technicians, we were very busy and occupied in finding field service cloud solutions. Many of what we found were very expensive and needed professional consulting assistance to be inplemented within our systems. Praxedo does not need further Software than your own computer browser and a normal Android or IOS device. You pay monthly per field service account, which is changeable within your service workers. So if one of your field service workers for instance is absent or ill you can simply switch his account to another which gives you all in all more flexability in use. Being forced to use paper in the past, we now have full realtime control of what happens outside of our office and thus our reaction time decreased greatly.
Pros: - Pay per field service account - No further Computer Software needed - Compatible with every Android or IOS Device - Straight and helpfull support -
Cons: - there is a bit more work neccesary in improving the map module and making it more intuitive.
Robert K. · General Manager · Retail · December 12, 2019
Praxedo is used as an interface between technical coordination and our on-site technicians to plan interventions at our customers. The information collected also serves as an accounting point of view to invoice our customers as quickly and accurately as possible, and to track the activity of our technicians.
Pros: We chose this software for its ability to evolve. Our business is evolving and Praxedo can be configured in a simple way and can be easily complexified according to our needs.
Cons: The phone app is very convenient but perhaps too basic. It may be missing another interface, which forces us to use the web interface for some functions. (so the web interface remains accessible anyway).
Lionel M. · Technical Coordination Manager · Gambling & Casinos · November 27, 2019
Very good experience. We gained on productivity and reactivity. It allowed us to save one position at the office which gave us the opportunity to work on more added value tasks such as the customer follow up.
Pros: The easy use of the application by our employees. Installers on intervention and administrative staff. The visibility in real time of the intervention and the installer localization. The tracking of all our interventions and the E File storage on the application.
Cons: Back functionality missing. Unavailability of the system for maintenance.
Priscilla B. · Deputy Managing Director · Facilities Services · October 18, 2019
Very satisfaid with the product - ease of use by technicien as well as administrative.
Pros: Flexibility of form configuration - Simplified and optimized jobs deployment - overall improvment of service quality - improved near real time administrative processing
Cons: Nothing to add. The solution meets the criteria we were looking for. We are looking forward to further anounced development regarding vehicules dispaching.
Gaelle P. · Directrice · Environmental Services · October 15, 2019
With Praxedo we have moved from a paper based company to a full digitalized field service org with shorter lead time and better service quality to our customer.
Pros: +++ Easy to use on the field +++ Easy to set up and maintain (form builder, user administration, new functionnalities every 6 months, etc) +++ Real offline mode +++ Support quality and reactivity
Cons: No cons at this time. Some features could still be improved, but we know Praxedo teams are working on it.
Sébastien R. · Dir. Développement · Building Materials · July 25, 2019
Praxedo helped to reduce sending time of reports and now we can do more interventions per day than before.
Pros: Easy to use software, better communication between backoffice employees and field workers, adaptable and configurable intervention reports. Good team with representatives who helped me to set up Praxedo in my company.
Cons: I wish that pictures could be more personnalisable with straight arrows. Maybe next evolution to come...
Aurélie D. · Owner · Consumer Services · July 19, 2019
Praxedo helps us improve our quality of service on a daily basis, especially by saving time on interventions and communication between technicians and the dispatcher
Pros: Visibility on real-time interventions through the planning interface The mobile application that makes the intervention reports and the personalized intervention forms more reliable
Cons: I would like to have filling in the automatic addresses in the forms on new addresses for new customers I would like to be able to assign, as soon as the intervention is created, the logo of the client to customize the intervention form
Lescourant F. · Managing Director · Environmental Services · July 18, 2019
It has been almost two years that I use Praxedo and it keeps evolving, it is really a fast moving solution I wouldn't like to work without!
Pros: The software unables me to easily progam interventions for my technicians and report what they did.
Cons: I regret we can't put into order all categories of personnalized column in the reports view.
Anonymous User · Technical assistant · Machinery · July 2, 2019
Pros: I appreciated the professionalism and simplicity of setting up.
Cons: The display of the schedule which is not very legible, it is necessary to be done there
Marlène N. · customer service manager · Computer & Network Security · July 1, 2019
reduce of the paper on our business improve the efficiency of our technicians Improving the efficiency of our administrative service
Pros: ease of use efficiency reduction of the number of paper return on investment
Cons: improve the connexion with our erp system
Charles R. · president · Construction · June 27, 2019
with this the technicians do easely their job and reporting. a real time follow up bij the supervisors. and this with contracts with a time to repair within 2hrs this is very usefull. our flow from field to client and facturations is now very quick. so more customer satisfaction and less frustration.
Pros: easy to set up freedom to maket your own forms etc easy to use also easy to the technicians in the field to make there reporting. offline available for the technicians.
Cons: there are no cons that at this moment that we are seeing.
Patrik H. · Supervisor · Industrial Automation · June 19, 2019
Thanks to Praxedo, we manage our projects from planning to invoicing, which saves a lot of time for our teams whether in the field or in the office.
Pros: + a multi-device plateforme + setting up very simplified + using the different services that are always available + a highly customizable system to be closest to the reality on the ground
Cons: The implementation of exports can sometimes seem long, but once the handling is done, it is not so difficult. Nevertheless the Praxedo teams are always available to guide us and it is really appreciable. All structures of this size do not have the same reactivity.
Baptiste M. · IT manager · Construction · June 19, 2019
Better quality of service to the client thanks to the reports of interventions with photos.
Pros: Its simplicity and the fact that the software is very intuitive.
Cons: Traceability of interventions. The mobile app makes it easy for our service technicians. Time stamped and geocoded photos in the intervention reports.
Brice L. · Coordinator · Biotechnology · March 21, 2019
We solve the growth problem of our daily operation management, we had no solution for this, we was using Google Agenda to manage our tech and ou schedule and it was far far from what we have now. Everything is easy now and we never forget to bill a job. We've gone 100% paperless with this application.
Pros: We really like the versatility of the solution, it gives us the chance to manage all our team rapidly and very effectively. Work very well and the support is very responsive, Ee got a lot of help from them when it was time to integrate the software to our daily production.
Cons: For the manager, there is no mobile application to add or organize the daily schedule, so we have to use it from the mobile browser and the solution are not very adapted for it. But this is really the only one problem we found at this software. Everything else are very good.
Jonathan B. · Project Manager · Construction · February 26, 2019
Pros: Praxedo is au full configurable software and then can follow and fit to our evolution.
Cons: I think Praxedo could progress in customisable Dashboard and personnalised filter administration.
Nicolas O. · CEO - owner · Construction · November 8, 2018
praxedo helped us to structure our process we do our work onsite at the customer locations very well. Either we do easy forms and just catch some informations like signature and some checkboxes if we do onsite services or in case we do bigger inspections taking around 50-100 pictures and a lot of structure informations in specified forms. We use the praxedo data to fill our data warehouse to creat nice reports for our controling and for our customers.
Pros: + cross plattform ( android, ios, windows) + best form builder we found on all our tests - we can nearly every customization on our own + very stable. We have alreday over 10.000 tasks/tickets completed and only a handful of sync problems + we use the api to create tickets and catch all the data in our data warehouse
Cons: - user interface / gui ( app and browser) could be a little better and more flexible
Christoph P. · CEO · Electrical/Electronic Manufacturing · September 26, 2018
Pros: It is very adaptable with options for customization that we can add if our needs should grow. We have received great technical support and help starting up from the Montreal team.
Cons: When creating a new work order for an existing rural customer , we cannot open or view there location map without the saved dropped pin being re-geolocated to a wrong location.
Mike J. · Lac La Biche Branch Manager · Oil & Energy · September 17, 2018
Praxedo has many functionnalities and I really suggest to get learnings before use it. After, it's really simple to work with Praxedo software and the support team is reactive. Also, Praxedo is constantly improving with users' demands.
Pros: Praxedo is a very complete software to manage intervention. It is fully adaptable to your activity and your existing process.
Cons: For me it's only the design of the website.
Anonymous User · Associé gérant · Environmental Services · September 5, 2018
The cool thing is that my customers can make their delivery requests themselves in the Praxedo portal. It helps me save time and money and makes my customers happy :)
Pros: Praxedo a truly adaptable. The Praxedo team paid a great deal of attention to my project. They configured the solution to my business and processes by simply adjusting a few settings. Praxedo support is great, responsive and caring, it is very much appreciated!
Cons: Praxedo meets all my requirements so I have nothing to say here.
Dean C. · Managing Director · Package/Freight Delivery · August 17, 2018
Kévin N. · Employé administratif · Real Estate · July 27, 2018
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| 48 |
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| Service Dispatch | 3 | 7 | - |
| HVAC | 3 | 20 | - |
| Maintenance Management | 4 | 6 | - |
