GoodAccess

Pros: The deployment was straightforward, even at scale. Integration with Microsoft SCIM was seamless using their documentation, and user feedback has been very positive. The VPN is easy to use, reliable, and doesn’t interfere with daily workflows. Support was responsive when needed, though we rarely had to rely on it.

Cons: There’s currently no way to exclude specific traffic from the VPN tunnel — for example, access to personal websites like Reddit is blocked. It would be helpful to have an exclusion routing feature, and while it’s reportedly in development, it's not available yet.

Pros: I like how secure it is, in terms of accessing it and having a specific code to ensure security. We use it organisation wide and no one has any complaints on it.

Cons: There's nothing glaringly obvious about any cons in my opinion. We use it for VPN and to access apps like therefore.

Pros: Set up was extremely easy for my IT and the users were able to install and utilize almost immediately.

Cons: I would like to have additional gateways available. I have a lot of users in South America and we are limited to where their closest connection is.

Pros: I like how GoodAccess protects our digital resources. I like that GoodAccess houses best security features.

Cons: I have used GoodAccess for long and no dislikes.

Pros: GoodAccess is a great endpoint protection and helps when it comes to managing computer and cybersecurity.

Cons: GoodAccess has all we need as a security tool and no complaints.

Pros: When I tried GoodAccess' dedicated IP, it was easy to set up and worked immediately.

Cons: Pricing is a little high for the limited services I need, but it's the only one that worked.

Pros: Provides Static IP VPN Team membership Reliable.

Cons: Nothing to say about cons. They can consider reducing the price for long-term users.

Pros: It was less expensive than all the other providers (such as Nord) that we reviewed. The pricing was transparent and once signed up the onboarding of the entire team was simple and quick. The app which controls the VPN is great - very simple but effective and clear.

Cons: A lack of an obvious route to the customer service team. Once contact was made however, they were exceptional.

Pros: The easy setup, daily monitoring reviews and support for the different OS. We never worry about network issues like we did before!

Cons: What goes for all VPN providers, you won’t do an easy switch or comparison once you use it.

Pros: 1. Available support 24/7 - GoodAccess provide online and email support that answers almost immediately and answer/solve questions promptly 2. Hardly no interference or downtime - In the 2+ years we have been using GoodAccess the service was unavailable only once

Cons: Using mostly the app, the info of the site is not available. it might be useful to add a link to enter the site or to represent data like who connected right on the app.

Pros: Easy to configure. Agent is stable(connects when you want it to) and beautiful MS SSO intergration Access control MFA on login Internet connection is good when connected to the vpn

Cons: Support chat is only available week days 8 to 5 cet

Pros: The easy management makes this product outstanding.

Cons: The price tier is not really suitable for small teams.

Pros: The service is simple to use and configure.It's high-performance and I don't remember the system going down during the entire time of use

Cons: There are no features missing regarding VPN service

Pros: I appreciated GoodAccess for its incredibly easy setup and the cost-effective option of having a single IP for the entire team. This unique feature not only streamlined our operations but also provided an instant security boost for all our employees.

Cons: Overall GoodAccess is fantastic, but it seemed that the OpenVPN client is more stable than the GoodAccess app. This could be a small improvement in the future.

Pros: Teams can share the same public IP address, team administration is very straight forward using the portal with very good security controls that can be used. Teams can have multiple gateways which adds good redundancy.

Cons: Adding users to teams needs to be done in chunks, for smaller teams this makes it difficult as we end up with unused licences. It would be really good to add or remove 1 user at a time as our team sizes grow slowly.

Pros: Simple GUI for both Mac and PC clients for end users, simple and responsive admin console, stable and secure endpoint tunneling for remote access control purposes. Worked so well we've actually added additional licenses to simplify things while expanding internally.

Cons: None to be honest. The price point is well fit for our non-profit budget, and this product has worked perfectly for our business needed.

Pros: We've been using GoodAccess Team VPN for several years and remain satisfied with their service. Our journey with them began during the UK's Covid lockdown, assisting our team to work remotely. We've since transitioned to a hybrid working model and GoodAccess has adapted seamlessly with us.Their VPN offers diverse connection options, catering to Mac, Windows, and Linux users, and additionally supporting OpenVPN. While we've set up our own VPN server on Amazon AWS as a precaution, we've never had to use it thanks to GoodAccess's reliability.

Cons: What's commendable is their continuous development; introducing new features assures us of their commitment to growth and improvement. Though a recent pricing review led to an increase, their customer support was receptive to feedback and showed flexibility.

Pros: We started using Good Access during Covid when our entire workforce started home working. They were a good price point compared to their competition and one of the only ones that allowed for a small team and use a fixed IP Address. During Covid, Good Access were a live saver for our company and without them, we simply would not have been able to work. The VPN is very simple to setup, using either the Good Access application or by exporting OpenVPN configuration files. Some of the new features such threat detection and mapping connections have been amazing and very well done. All in all a very good company to use when a VPN access is required.

Cons: Some of our staff have had issues with the Good Access application to gain access to the VPN. Their support was great in talking us through it though and offering alternative solutions to get us up an running.

Pros: GoodAccess is Great! It was the only hosted VPN solution we found that allowed the flexibility to connect our specific equipment to provide site to site access in the way we needed. Most other VPN providers focus mainly on individual users wanting VPN to get around geographic restrictions and anonymous Internet use. While that is certainly important and also provided by good access, our use case was different but also supported.

Cons: The price has increased since we initially started using good access, but we recognize the cost of everything has increased due to recent inflation worldwide. Pricing is still competitive with others even with the increases. We have had to pass on the increased costs to our customers.

Pros: We needed a solution which will give us a single IP Address in our country, which will enable us to whitelist one IP for our employees,I was amazed to find out that the biggest player in this field have limited amount of available dedicated servers and in limited amount regions.Support is near immediate.With good access I got exactly what I needed in this region, good quality, high speed, secure and available

Cons: Our usage of Good access is limited to very few features and we didn't find any Cons worth mentioning yet.

Pros: as the IT set up person I can recommend this for large organizations considering how easy is to setup

Cons: it needs more accurate gateways, not a deal breaker

Pros: GoodAccess has clearly outperformed our previous cloud VPN, demonstrating greater stability and speed. Where our office gateway fell short, GoodAccess has been there with effective solutions. The array of features they offer is impressive, with development progressing at a noticeable pace. Most notably, their support team is remarkably quick, helpful, and courteous, setting a new standard in customer service.

Cons: One area where GoodAccess.com could improve is in their documentation. While the platform is intuitive, more detailed guides and tutorials would enhance the onboarding process for new users.