Jurny

Pros: $86

Cons: Initially, their mobile app was lacking and we all know as STR owners/managers, we not always in front of a laptop. I realized that was because they were focused on the full program. In a very short time, they focused on their app. That is where my suggestions have really been heard. It's getting better and better literally every day.

Pros: We like the ease of use of the Jurny console and the integration of 3rd some 3rd party tools that make running a bnb easier.

Cons: Limited support in Australian time zone. They are always accommodating but sometimes. They always release new features but training seems limited.

Pros: Jurny offers an intuitive platform with a clean interface, making it easy to manage properties and reservations. The automation features save a lot of time, especially with guest communication and check-in processes. Thanks to Nia, the AI super-agent, guest interactions and support are much faster and more efficient.

Cons: Everything works great for me. Nothing negative to comment. If I had to suggest something, it would be the option to upload short videos for arrival guides, especially for properties that are more difficult to access.

Pros: I like that it does the smart pricing and a lot of stuff just happens automatically. I really like that. I have a main contact person. [sensitive content hidden] is amazing and has helped me so much because it takes a while to learn all the intricacies.

Cons: I really wish they had a 800 Customer Service number. Sometimes you’re in a pinch and I don’t think that email support general email has ever gotten back to me in a timely manner.

Pros: Everything is wrapped up on one software! Plus, we enjoy all the AI features that Jurny is rolling out.

Cons: I do wish it was easier to upload photos to a listing. Also, VRBO inquires is hard to figure out, but that could be a VRBO thing that Jurny has no power over.

Pros: It really consolidates all aspects of our property management into a single environment. As our business has grown to include other channels, most importantly our direct bookings, Jurny has made it a focal point of our operation to manage everything that matters in our business seamlessly. Integration with AirBnB, our primary channel, has been great.

Cons: $87

Pros: Very cohesive with other platforms makes a one stop view of all platforms at a glance and uses most platforms

Cons: Cost. I think for one property it is a little steep. They allow two properties for the base price but I only have one

Pros: Lots of positive change and upgrades compared to competitors, integrations see important

Cons: Growing pains as with any start up. Some clunky functionality that isn’t as intuitive yet but I see they’re actively working on it

Pros: nia and how simple it is. Very user friendly.

Cons: Nothing! Everything is perfect. Jurny met my expectations. Also, Dennise is SUPERB!

Pros: Looks like a 21th century alternative to well-established property management tools, with great and innovative features.

Cons: Well, it still lacks of connectivity and might be too early stage for mature STR businesses in terms of reliability and specific features.

Pros: Jurny represents a significant advancement in hospitality technology, particularly with its innovative use of AI through Nia. The platform's comprehensive features and strong customer support make it a compelling choice for property managers looking to simplify operations and enhance guest experiences. As Jurny continues to evolve, it holds promise for further improvements that could solidify its position as a leader in the hospitality tech space.

Cons: Just a few minor details like NIA icon not showing, and the NIA not responding to inquiries but it was quickly resolved and now running smoothly.

Pros: Getting everything set up online can be confusing. The support team was great! They walked me through step-by-step and always answered all my questions.

Cons: In the STR industry (in general), there were so many potential hosting tools I still needed to learn about & to set into place before expanding past ONLY listing on Airbnb. I’m one of those people who want to make sure that every box is checked & double checked before going live. The Jurny team was excellent in helping me through that process, but with me wanting to make sure everything was perfect, there sure was a lot to cover.

Pros: Great Interface and very easy to use. The support staff is second to none and really helps my business be successful.

Cons: Jurny is a startup with a great vision and I'm confident they will achieve all their goals. There are a few minor details with the calendar and pricing that could be improved for easier use. I'm able to accomplish all my goals but with a few tweaks there could be fewer ste3ps.

Pros: I just started using Jurny and so far so good, I like the idea of having all the tools I need in one place. The onboarding team has been amazing and the platform has been very easy to use. I recommend it to other STR hosts.

Cons: So far all is good, I have not found anything that I do not like but I have only been using it for a short time.

Pros: The onboarding process was simple and all the staff were kind.

Cons: The process was quite long, but was simplified by the help of the team.

Pros: Jurny is a comprehensive property management solution that encompasses everything we need to run our business.

Cons: It doesnt have a host app yet and we have to log in to use it

Pros: Jurny's dashboard is a rental management powerhouse—it consolidates every task, making rental handling a breeze from a single platform. I was really surprised when I learned how to create promo codes for guests. It's super simple, letting me whip up discounts whenever needed without feeling like an added chore.

Cons: Nothing to complain about, keep up the good work!

Pros: Slack channel with constant communication

Cons: It did take a while to onboard and work out some of the initial growing pains, but well worth it once we got settled

Pros: Running a rental unit can be very chaotic, especially when you don’t have that much experience and time. But this PMS has an amazing inbox where I could easily look at all my messages from different channels and reply to every single message right there. Also the Turno integration has been a great discovery for us.

Cons: Understanding all their integrations was a bit of a puzzle at first, but their constant updates and support team are a lifesaver. They're making things clearer for users like me who are newer to this tech stuff.

Pros: Checking just one site has made managing my villa a breeze. No more searching through countless websites. Also, their AI is amazing. It helps you reply to guest reviews in their language which has made my life way easier.

Cons: Sync takes a little bit, it's not immediate. But it's not a big issue!

Pros: Jurny PMS has a sleek and modern design with a clean and visually appealing interface. It's easy to navigate through all the features.

Cons: They don't have a trust-based accounting software, but they recently integrated with QuickBooks. This integration is a game-changer for me since it allows me to easily pull all the data from Jurny.

Pros: seamless booking process, the top-notch customer support and honestly an incredible value for money,

Cons: I would like to have the system in different languages, you can translate with Google chrome and it works but my colleagues only speak Spanish! They have a Spanish speaking support though which is great!

Pros: The role of our company is to streamline, guess communications for Property Managers across the country. Using the technology stack, Jurny has to offer has allowed us to speed up our response time while providing thoughtful answers. Their AI tool, NIA, as allowed our agents to provide a more human touch to a guest's experience. Offering recommendations and clear instructions without having to dive into our knowledge base software has allowed us to cut overhead while maintaining the high level customer service we promise to our clients.

Cons: At this time, the integrations with other OTAs is still in its infancy. With time, this too will improve. Stay tuned!