Rapid Garden POS

Pros: Mistakes are visible sooner than later. New employees pick it up quick. I work in more of the accounting side, so there are a lot of features that I like.

Cons: Not very user friendly at first. Takes a while to work out the bugs. Not very forgiving when mistakes are made. (not always easily corrected.) Not being able to look up an item and see when we purchased it last and from what vendor.

Pros: Very user friendly. Very intuitive when loading items to set up program. Large icons make it visible when working on the POS system.

Cons: When doing look ups, would like to be able to type in part of the word and have it pull up options.

Pros: 1) I like the open API. It allows us to easily pull data from CounterPoint to use in other applications. 2) The button interface is intuitive and you can move through menus quickly. 3) The import function in data interchange is a powerful tool for updating and adding information to the database. 4) The merchandise analysis report is very useful for out buyers and for inventory management (although we did have a couple modifications done).

Cons: 1) There is not good reporting in the purchasing module. There is no open PO report and no expected delivery report. It lacks some basic tools that are part of the merchandise management process. 2) The software is not a good fit for all the elements of our business. We are running a design/build landscape business and a farms production/manufacturing business. Their needs are not well met by Counterpoint. We do a large amount of our work outside the system through MS Access databases. 3) The system is very basic out of the box. Quite a bit of customization is needed to fit a business model. It can become quite expensive to update and maintain the software.

Pros: The system does everything you could ever want. Its extremely easy to use. Despite the customer service being great, its extremely easy to teach yourself many of the features

Cons: I can't say there are any significant red flags through our first year using Rapid POS. If I had to find fault with anything, I have made errors on a few invoice entries and after they are posted I can not amend them.

Pros: I like being able to take away many of the "manual" functions my staff was doing with our previous system. It's capability is more than we need at the moment, but we will definitely grow into it. The user interface is very user friendly for my staff that ranges in age across the board.

Cons: I'm struggling with the price rules function - it doesn't seem to be as user friendly, but we're still in the building process for our business. I know it can work, but it's not as easy as the tutorials make it seem.

Pros: Everything is logical! The color coding in point of sale is helpful and the software is adaptable to my specific needs. As a small business where I function as the IT department along with my actual job, it has been easy to set up from a hardware standpoint and the entire Rapid team is there to assist when questions arise.

Cons: I would not classify it a con in regards to the software but it is a significant amount of information to learn. It requires attention to training and commitment to learning the processes.

Pros: There is much better tracking of transactions, and better reports available, than our previous software.

Cons: There are sometimes things that are not as easy to use as we would like. Also it sometimes "forgets" changes we have made, or has other issues that have to be dealt with. I We have not been happy overall with our vendor's handling of the issues or knowledge, although they have solved the issues. There have been issues we should not have had, and/or that they should have been better equipped to solve.

Pros: Easy to learn and use for sales associates and cashiers. The touchscreens make looks-ups and repetitious sales quick.

Cons: $7d