Maintenance Connection

Pros: Tracking of maintenance tasks, PO entry and tracking, automatic distribution of Work orders to personnel for completion

Cons: hard to enter new PO items for inventory--need a clone or copy feature to prevent repetitive typing and data entry

Pros: The ability to search and navigate my Work Orders. There is an ability to track what we have done and compile knowledge on specific equipment.

Cons: The new view is not as easy to navigate. The filters I set seem to continually reset or revert to the original view.

Pros: The ease of use and "asset tree". I really enjoy the simplicity this system has to offer. The new "Crue" AI function is great!

Cons: Sometimes very glitchy when moving too fast, the system seems to buffer too often whenever lots of users are in the system at the same time.

Pros: Its relatively easy to use, quick and mostly simple. Gets the basics done and seems user friendly on the surface

Cons: Its kind of clunky in places, wish it was more versatile. Other features were easy to find and use. Would like to be able to easily add Different users for W/O tracibility as well as being able to use a scanner for parts inventory

Pros: The simplicity of navigation... It is much easier than other CMMS platforms. This helps keep technician interaction to a minimum to focus on labor tasks at hand.

Cons: - Labor and user set-up... Needing to navigate to multiple levels of the software to assign appropriate authorizations. - Frequent updates requiring cache and browsing history deletion for the program to function correctly. - Global search function for inventory or asset information. I wish it was more one word search specific for results. It not being can make it difficult to find a result quickly

Pros: It's easy to navigate. I like the levels of error protection across the tool, making sure that erroneous actions are limited.

Cons: Difficult to mass manipulate work orders. There are times when large groups of work orders are needed to be assigned to a specific person on multiple specific dates, or work orders that multiple need to be issued. Right now there's no easy way to do mass edits, only one at a time in most cases. Better flexibility in that would help. I think it would be nice for export capabilities too, for multiple user access levels. If a user level could export a list of assets, or work orders into a .csv file, that would be a huge benefit for our business.

Pros: It's quick and easy to put in work order requests. Plus, it's a great system to track my work order requests.

Cons: No dislikes. It's doing what it's supposed to do. It's doing what we need it to do. It's proven to be just right for my organization.

Pros: we use it for maintenance and operations rounds. having the ability to have specs entered is a huge plus and helps us with our operations

Cons: the website navigation isnt great. when going into an asset and navigating down through multiple planes and then going back, it forces you to go through the entire process again. the back button for the web browser will send you back to the login page.

Pros: The fast service that can be provided with the help of maintenance connection that we can provide to our guests.

Cons: Maintenance connection has a lot of advantages, however the thing I like the least would have to be the issue reporting process as sometimes it can take a little bit too long.

Pros: Maintenance Connection is very user friendly.

Cons: i couldn't think of anything.

Pros: I like how quickly everything loads when signing on. The offline maintenance scheduling never interrupts my work hours.

Cons: Unable to switch to dark mode. Also needs to have an iphone app. possibly the ability to work offline.

Pros: Great Maintenance Management, and User Interface fairly easy to learn and teach others how to use. I was up and working in a few days and use it daily.

Cons: Making reports can be difficult but you can drill down well and get amazing amount of detail for any kind of report, I summarize lots of reports with AI

Pros: The ability to track, assign, create and close work orders in a convenient visual all in one location.

Cons: There isn't much I don't like about it. I'm not sure who wouldn't like this system. I don't know what else to say here.

Pros: All the options that are available to really track important KPI's, expenses, parts, team members, as well as different layers of user access and work order generation.

Cons: It is not user intuitive to use, some simple things are buried in categories that are not logical. User interface not as robust. Setting up PM's, the prime use i feel for this type of product, is not very easy to set up nor control

Pros: Great way to keep track of all the projects happening on my site! Highly recommend as it has a wide application

Cons: Sometimes it can run slow, and its not clear if something is loading. Picture storage / viewing is hard to manage.

Pros: I like the usefulness of the reports. I also like being able to see upcoming tasks and being able to filter them by target dates.

Cons: Sometimes my work orders seemed to be delayed in getting to me though that could just be that we were going through some organization changes.

Pros: Maintenance Connection has made our day‑to‑day work a lot smoother. Creating and tracking work orders is pretty straightforward, and keeping up with preventive maintenance is way easier now. Inventory tracking has also gotten better over the years, which saves us a ton of headaches. Their support team deserves credit — whenever we’ve run into issues, they’ve been quick to jump in and help.

Cons: The interface could definitely use a refresh. Some things take more clicks than they should, and a few parts of the system feel a bit old‑school. Reporting works well once you figure it out, but there’s a learning curve. The mobile version is handy, but still not perfect when you're out in the field.

Pros: easy acess to everything. ive been using maintenence connection for quite some time and have always enjoyed it.

Cons: i canty really say i dont like anything about it. i would say the only thing i dont like mis the number of liscence that we have.

Pros: I like how it You can see past work orders. This helps sol; ve alot of problems wth less down time if you read old work orders, it can save troubleshooting time.

Cons: The biggest con of MC is the new layout when closing Wos it does not show all failed reasons. You have to go and select all option

Pros: The interface is helpful and easy to understand. We use it primarily for maintenance management and it makes creating PM's and WO's very easy to track and revert back to in times of need, such as an audit.

Cons: The cost of the program is a little on the expensive side but if you were to use it to its fullest potential, I think one can justify it. Customer support is great when you can get in touch but that is not the easiest thing to do for some reason.

Pros: Easy to use, intuitive design that saves time and makes every task simple and stress-free daily now.

Cons: I think it's great, truly impressive and reliable, delivering consistent value and results every time.

Pros: The easy access historian for all assets to collect data, as well as how easy it is to export the data for KPI/PBI recording.

Cons: Internal issues, but this issue comes with any type of software. The timely manner in which these issues are handled and the quick response from the team on handling the issues are very impressive!