Rating
4.2
33 reviews
Starting price
$299
Per User
Categories
7
Nrby is the smarter way for teams to execute tasks from any location. Nrby is a platform with over 150+ communication workflows that solve operational problems, identify sales opportunities, and drive operational efficiency with better task management. Thousands of users are embracing Nrby to improve business performance and drive profits. Document, take action on tasks from any location easily and efficiently with Nrby.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
4
Organic visits / mo
2
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(33 reviews)
Pros: Very easy to follow and and run. Pretty easy to navigate through the app
Cons: I have a IPhone and the only thing that I cant figure out to do is to draw a route out from our plant to the house if we have to lay a temp wire down
Barry C. · Broadband Tech · Telecommunications · December 22, 2020
I’ve been very satisfied with Nrby overall Seems to make it easier to see who completed work and track what has been completed
Pros: That it has a timeline and you can see what has been previously done
Cons: That it doesn’t automatically give you a list of the pins you have dropped.
Bobby K. · System Technician · Telecommunications · December 19, 2020
Its been extremely helpful in our job isolating issues and getting them repaired in a timely manner
Pros: We were able to describe features we wanted and the devs added them in
| Category | Page | Rank | Placement |
|---|---|---|---|
| Location Intelligence | 1 | 21 | - |
| GIS | 2 | 8 |
Domain confidence 60%
Cons: It changed almost daily with updates. Some were our own ideas and others were from the devs
Jeffrey J. · Network technician · Telecommunications · March 5, 2020
When I first started using Nrby my pins would disappear, that’s greatly improved.
Pros: It’s very simple and straightforward to use.
Cons: I’m worried the data collected will be used to decide how long tasks should take in my department. Task in my department can and do range all over the place, so aggregates have little to no value.
Arlen K. · System Technician · Telecommunications · March 3, 2020
Pros: Nrby is an alternate way of tracking jobs and is helpful for the users.
Cons: I have no issues to report. The software has been working fine.
David H. · supervisor · Telecommunications · February 26, 2020
Over all we have had a great experience so far with NRBY and look forward to using this tool going forward.
Pros: It is very user friendly. We are using it for review of the tech install. The fact that it is so easy to use NRBY it was easy to get buy-in from the techs to use this new tool.
Cons: Some of the steps or way we have the site set-up could be better (example: picture labels).
Allan C. · Field Ops Manager · Telecommunications · February 25, 2020
Pros: The ability to drop a pin at your location on a map.
Cons: Pulling reports and sorting through all the different pin types.
Jacob M. · System Supervisor · Telecommunications · February 25, 2020
[SENSITIVE CONTENT HIDDEN] has been awesome to work with. He answers our questions and gives us weekly reports.
Pros: Works for the basic function of what we are looking for. It has transcended us to next level.
Cons: We need quicker engineering processes to get to where we need to be to make NRBY the only tool we use. We are so close to a production tool with drive time automation. We also need reporting that we can pull just like the NRBY master report.
john p. · manager · Telecommunications · February 25, 2020
Pros: I like the up to date information that we are all able to access.
Cons: I would like a list of the open troubles.
Heather P. · Dispatch · Telecommunications · February 24, 2020
Nrby provides us with information and maps quickly in office or out in the field. In our line of work this program type is needed.
Pros: The flexibility of this software is fantastic!
Cons: I have not found anything I dislike at this time.
Lisa S. · Administrative Assistant · Consumer Services · February 21, 2020
Like being able to track and have instant status of remote equipment. Also like being able track certain parameters over time.
Pros: I like the graphic interface which follows my location using my phone's GPS.
Cons: Early on, the graphic interface was a bit confusing for some users. It has been improved.
Mark G. · Chief engineer · Broadcast Media · February 20, 2020
Hands down the Nrby product and support is one of the best tools I have been introduced to at WOW!
Pros: It is easy to use and understand and the software is always being improved on.
Cons: The phone app runs rather slowly at times, mainly when the app is loading. Once it does load completely it runs fine.
Eric T. · Maintenance Lead · Telecommunications · February 20, 2020
Tracking productivity/assessing manhour deployment opportunities
Pros: Immediate feedback and tracking of repeat issues by area
Cons: Not sure / still working bugs out and getting good results for issues brought to light
Thomas S. · System Supervisor · Telecommunications · January 29, 2020
Pros: The product is very easy to use. Easy to set up.
Cons: Pins sometimes disappears. Set a pin at the start of a job, and it disappears when you go back in to close it.
Brett C. · Service technician · Utilities · January 29, 2020
Pros: It can be a good tool for tracking what work has been completed on a project that has multiple people working it.
Cons: The phone app that we use is very slow and will close on it's own and the info you were trying to put in a pin will be lost.
Brad M. · System tech · Telecommunications · January 22, 2020
From single-market testing to company-wide deployment our experience has been overwhelmingly positive. It seemed whatever application ideas we thought up the Nrby Engineering team was able to deliver on making the implementation process relatively seamless.
Pros: The ease of use is phenomenal allowing technicians to easily capture location and job data detailing the work they've performed as well as use the saved data fro future reference.
Cons: There were limitations at first with some of the features we wanted to see implemented but we were able to work through them with the help of the Nrby Engineering team.
Nathan S. · VP, SysMaint & Plant Ops · Telecommunications · January 20, 2020
It’s alright...but I am not sure it worth whatever we are paying for it.
Pros: It does let my boss know where I am. And what I was doing there.
Cons: Changes get made to system and we have it figure it out on the fly.
James B. · Network system tech · Broadcast Media · January 20, 2020
Pros: Although we have been using the nrby app for a short time, I can already see tremendous benefits as it relates to managing my manpower, budget, projects and technicians safety to name a few. The functionality of the product is simple and straightforward so that implementation was quick and smooth. The support we get from [SENSITIVE CONTENT HIDDEN] is extraordinary and I look forward to our continued partnership into the future.
Cons: I have not seen any cons of any kind as of yet.
Michael B. · Director of Technical Operations · Telecommunications · January 20, 2020
Pros: Easy to use and lots of features. Constant updates to product.
Cons: Sometime you have to wait for an iOS update to come out for new features.
Ron V. · System lead · Telecommunications · January 20, 2020
Pros: NRBY is a great tool for keeping up with daily activities and productivity.
Cons: There is a lot of steps in order to track what's going on.
Matt J. · Field Services Supervisor · Telecommunications · January 20, 2020
Pros: The flexibility of use. We have found many ways to use NrBy to help us make the work more productive.
Cons: We do have some issues with there being no start time, stop time since we may start one job and have to pull off to go do something else. A pause work button would be beneficial.
Brian B. · System Supervisor · Telecommunications · January 20, 2020
We are using Nrby to track the productivity of techs within the maintenance department of our company. A lot of the work that we do does not have a paperwork trail, so Nrby gives us a way to track our daily functions.
Pros: The app is small, simple, and functions well for its intended purpose. The GUI is simple, easy to use, and well laid out. The development team has been amazing at adding new features upon our request, and are really responsive.
Cons: The admin side, on the website, can get a little confusing to set up and takes a little playing with to get used to.
William S. · System Technician, Lead · Telecommunications · January 15, 2020
Excellent customer service, [SENSITIVE CONTENT HIDDEN] has been great to work with and anything we bring to him he takes back to his team and has it developed to fit our needs.
Pros: The tracking ability and customer service.
Cons: The software glitches and data exports.
courtney s. · Manager · Utilities · January 15, 2020
Great! [SENSITIVE CONTENT HIDDEN]is very helpful and I'm looking forward to gaining more knowledge from this software and what more it can do for our company.
Pros: Very user friendly for our company to implement and use on a daily basis. This program gives us the ability to keep track of all that is going on and anything that needs addressed over a large area.
Cons: The only issue we have really isn't a "con" about the software but the ability to use the software on some employee smartphones that are cheap and aren't up to date.
Brent H. · Project Coordinator · Utilities · January 15, 2020
I am happy with my overall experience with this app. I am able to track my progress through the day, the amount of work I can get done, and also log on the pins way a particular job may have taken longer then it should have.
Pros: This software has helped to organize many processes and seeing how productive you are being which helps you to stay on track to meet daily production goals. It is easy to log information into the drop-down menus and see what items you need to finish.
Cons: I least liked the number of pictures you could upload to a drop pin before the app crashed. This is one crucial part of my job and slows down productivity to load a low amount of pictures and drop multiple pins
Tyler E. · Field Technician- Locator · Internet · January 15, 2020
| Project Tracking | 4 | 23 | - |
| Team Communication | 4 | 32 | - |
| Task Management | 6 | 22 | - |
| Workflow Management | 6 | 34 | - |
| Collaboration | 8 | 4 | - |