Action1

Pros: Very easy to setup, both with the agent deployment and with being able to dynamically group endpoints. We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly improved our response to issues. No more running around or remoting around to get simple fixes applied, just send out a script automation. Update approval has streamlined the deployment of windows and software updates across the network giving visibility into where those updates are not applying correctly.

Cons: It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log. For example one laptop has come out of a cupboard and tripped 500+ vulnerabilities which then hides the ones that work the other way and effect 500+ computers.

Pros: It is easy and convenient to use on both laptops and smartphones. It keeps applications up to date It easily picks up any vulnerabilities to remedy.

Cons: In the beginning, the timeout of Action 1 was very limited, but now it has improved dramatically and I am very impressed.

Pros: This is a briliant platform. The fact that they offer 200 devices for free forever is a brilliant solution for small institutions. The interface is easy to get used to and it is very powerful tool.

Cons: I did not find anything yet. Mind you, I am using it only for around of 2 months. I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine.

Pros: Easy to use, it is reliable. It is definitely a value for money. Script library is also good. We can easily create scripts and run remotely easily on endpoints.

Cons: Sometimes it was able to detect certain software installed. Also, in windows while running critical PowerShell script it should tell the user that this script can take the system to non-working state.

Pros: Easy to use and setup. Powerful automations. It's been an absolute pleasure to use. Free for under 200 devices

Cons: Slow remote desktop. Lack of Linux support (which will change soon as it's on the roadmap for the next update).

Pros: I really love the confidence of Action1 to allow the full functionality to test out (up to 200 endpoints)

Cons: So far, I have not seen anything that I do not like. This is a well thought application. The timing is great since Microsoft announced the end of life for WSUS

Pros: Action1 is simple, user-friendly, and very easy to set up, saving time and effort during deployment.

Cons: It does not display users in the “Updates Available” drilldown, which limits visibility when tracking patch status.

Pros: Action1 was key in us achieving a patching strategy for our organisation. We found that Action1 was much more effective at patching (both through product-coverage and time to deploy) against our other solutions.

Cons: We primarily use Action1 to manage remote-workers on BYOD and there are some features that could be more controllable. For example, the platform shows network connections on the machine in real-time. In BYOD scenarios, it could be good to disable this to respect BYOD users' privacy.

Pros: Excellent patching from Operating system to Applications. Easy agent deployment Easy access to information about operating system versions. Great for identifying vulnerable installations. Remote access software doesn't require extra installation steps.

Cons: Don't like not being able to configure agent action on window supdate take over. Remote access software does not have session access option (ie , select logged on user in RDS server. Would like to see a task scheduler to perform daily actions such as power down and wake on lan.

Pros: I like how easy the agent is to deploy and how reliable it is to deploy updates and remote into clients. The 200 free agents give great value for money.

Cons: I feel like the reports could be better laid out but that is a really small con, they are still easily accessible.

Pros: Does exactly what it promises. Action1 makes patch management and software deployment simple and effortless. You cant beat 'free' for under 200 devices. Super simple to get going and configure.

Cons: Its free. Sounds silly, but there are times you need support which isnt included in the free licence. I would be willing to pay money to have support when needed.

Pros: O Action1 entrega um excelente custo-benefício, com implantação rápida de agentes, suporte eficiente e interface amigável. A variedade de opções de configuração permite personalização conforme a necessidade, garantindo acesso seguro e fácil aos usuários.

Cons: Apesar da boa relação custo-benefício, encontrei alguns bugs menores na configuração inicial. O painel poderia ter traduções mais completas e algumas opções avançadas exigem estudo extra para aproveitar todo o potencial da ferramenta.

Pros: Easy to set up and use. I deployed out to whole network within minutes and started scanning. It has good reporting and the use of some of the scripts are really helpful

Cons: Didnt seem to pick up all vulnerabilities for an audit we completed. but it had reduced the amount of vulnerabilities significantly from other products i have used.

Pros: Ease; from initial setup to deployment, it is so easy. The process of updates is also incredible. It is a wonderful tool and I literally had my first node updating within 10 minutes of account registration.

Cons: The remote desktop can be a little laggy; however, Action1 never purports to being an RMM. I have also found that this feature is quite helpful with some specific instances. I have true hope that one day Action1 will also be my RMM.

Pros: It is a reliable free tool (up to 200 devices) for patch management, software deployment and script deployment. It has tools to remotely access devices too. Easy to use, clear interface and doesn't cost a penny for sub 200 users. Setup is really easy too.

Cons: Nothing, this is a great product throughout. If I was being fussy I'd say some people might think the interface is a little bland.

Pros: I used to free endpoints to manage my server infrastructure patch management with ease and much preferred the dashboard and configuration compared to other platforms. The setup was easy and the discord channel for support offered fast community help when I was first starting out and experimenting to see what else the platform could offer. I went on to purchase more endpoints to cover our entire fleet after being happy with the product and after comparing costs this product was by far better value for money than the others on the market with all features available.

Cons: It didn't initially have delegated access to administrative sections and this was the biggest flaw in my eyes which has now been fixed.

Pros: It is a very fully featured patch management solution. As long as the managed devices have internet connectivity, it "just works". It handles a significant amount of other non-microsoft products, and it an excellent solution to keep your systems up to date.

Cons: The only "Con" I can think of is something that they VERY CLEARLY say was "just included because" but it isn't their focus. It is the general feature set of the Remote Control. Could use a "show all monitors" feature, but... Meh.

Pros: Action1 organizes activities that I used to handle manually. Soon after configuring Action1, I realized that my ad hoc method was not as effective as I thought.

Cons: I had a little trouble with the intial configuration, but I think that was my fault. I wasn't sure where to start.

Pros: Great that it is free for 200 and under PCs. Fantastic product! I like how you can remote and deploy to any PC.

Cons: It doesn't show a listing for uptime in the dashboard for all computers. You can view uptime individually but not all in one place. That would be nice to have. Hopefully will be in a new feature update.

Pros: For the past 9 years, I have administrated KACE SMA in a 700+ workstation / server enterprise. Action1 far exceeds that product, especially in the third party patching field. I chose Action1 to start my own MSP business, and it has been great. Based just down the road from me in Houston, Texas!

Cons: I cannot think of any at the moment. The previous SMA I used was KACE and we self-hosted the VM in house. Action1 is cloud based so approving updates, for example, seems a little slower. This is to be expected, so no big deal. Not a complaint at all, just the nature of the beast.

Pros: Able to automate the removal of unwanted software, and to install Windows update in a much simpler manner than with WSUS.

Cons: Sometime Windows udpates failed to install, it seem to be specific to certain machines, we are in the process of troubleshooting if the problem is with Action1 or the computers.

Pros: Third party application updates done faily easily. It finds most all of the third party stuff and makes approving it easy. unusual or custom programs can be added but that ends up being pretty hands on, but better than patching dozens by hand.

Cons: Can't cancel updates that have already started, which includes if you accidentally added the reboot after patching function to a server or group of PCs that should stay on during the day.