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Managed Service Providers (MSP)
https://www.capterra.com/msp-software/Niches in this category - the functional product types blended into "Managed Service Providers (MSP)" (56)
Remote IT Monitoring & Endpoint Management (RMM)19Cybersecurity Posture & Vulnerability Management17Enterprise Backup & Data Protection Software12Contact Center & Helpdesk Software7IT Operations & AIOps Platform7Professional Services Automation (PSA) Software6Network Monitoring & Management Software6MSP Professional Services Automation (PSA) Platform5Unified Endpoint Management (UEM) & MDM Platform5Remote Desktop & Screen-Sharing Support Tool4IT Asset Discovery & Network Inventory Tool4IT Service Management (ITSM) Platform4Asset & Equipment Tracking Software3Identity & Access Management (IAM/IGA)3SaaS-to-SaaS Backup Platform3Integrated GRC Platform2Endpoint Protection & Antivirus Software2Data Security & Encryption Platform2Secure File Sharing & Cloud Storage Platform2EDI & Ecommerce Integration Middleware2Document & Content Management Software2Configure-Price-Quote (CPQ) & Product Configurator Software1IT Asset Management (ITAM) Platform1Configuration Management Database (CMDB) & Service Mapping Platform1Software Deployment & Patch Management Tool1Web Application & API Protection (WAAP) Platform1SIEM, XDR & Managed Detection and Response1Secure Web Gateway & DNS Filtering1Energy Management & Building Analytics Platform1Accounts Receivable Automation & Collections Software1Subscription & Recurring Billing Platform1Telecom & Subscription Service Billing Software1Security Compliance Automation Platform1Equipment Rental & Dealer Management ERP1Client Portal & Document Collection Platform1Knowledge Base & Wiki Software1Workflow Automation & BPM Platform1Unified Communications (UCaaS) Platform1Ecommerce Platform & Online Store Builder1Multichannel Listing & Marketplace Management Software1Employee Shift Scheduling & Workforce Management Software1Vendor Management System (VMS) for Contingent Workforce1Business Continuity & Operational Resilience Platform1Supply Chain Risk & Sustainability Platform1Issue Tracker & ITSM Sync Connector1Data Migration Software1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Staffing Agency Software1Active Directory & Microsoft 365 Auditing Software1Managed Database-as-a-Service (DBaaS) Platform1Configuration Management & IT Automation Platform1Network Configuration & Change Management Software1IT Service Catalog & Roadmap Planning Platform1Cloud Disaster Recovery & Workload Replication Platform1Software Asset Management (SAM) & License Optimization Platform1WiFi & Wireless Access Point Management Platform1
143 products4 pages scraped of 4151 in category5 sponsored19 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | Freshservice AdShortlist | 4.5 | 704 | 84% | 4.6 / 4.6 / 4.3 / 4.4 | MSP mode in Freshservice helps you provide enhanced IT support for multiple clients from a single platform. Learn more about Freshservice |
| 2 | NinjaOne AdShortlist | 4.7 | 288 | 91% | 4.7 / 4.7 / 4.5 / 4.6 | NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need. Learn more about NinjaOne |
| 3 | 4.8 | 6 | - | 4.8 / 5.0 / 4.7 / 4.4 | Designed to empower MSSPs and IT pros with end-to-end consolidated security that eliminates the need for multiple disparate solutions. Learn more about Heimdal XDR | |
| 4 | Site24x7 AdShortlist | 4.7 | 347 | 90% | 4.5 / 4.5 / 4.6 / 4.5 | Site24x7 is a user-friendly RMM tool for MSPs to manage customers' IT resources from a single platform, anytime and anywhere. Learn more about Site24x7 |
| 5 | Action1 AdShortlist | 4.9 | 237 | 98% | 4.8 / 4.8 / 4.7 / 4.9 | Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works. Learn more about Action1 |
| 6 | TeamViewer ONE Shortlist | 4.6 | 11,626 | 84% | 4.6 / 4.3 / 4.6 / 4.4 | TeamViewer enables MSPs to deliver efficient, secure remote support, enhancing client satisfaction and operational efficiency. Learn more about TeamViewer ONE |
| 7 | Zoho Assist Shortlist | 4.7 | 1,402 | 90% | 4.7 / 4.6 / 4.6 / 4.7 | Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. Learn more about Zoho Assist |
| 8 | 4.5 | 769 | - | 4.2 / 4.3 / 4.5 / 4.3 | ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. Learn more about JIRA Service Management | |
| 9 | Splashtop Shortlist | 4.7 | 733 | 92% | 4.8 / 4.7 / 4.7 / 4.8 | Splashtop Remote Support helps MSPs with unattended access for seamless IT operations, improving service delivery and client management Learn more about Splashtop |
| 10 | 4.8 | 458 | 95% | 4.8 / 4.8 / 4.7 / 4.8 | NAKIVO Backup & Replication enables MSPs to provide reliable BaaS and DRaaS to minimize downtime and protect against data loss. Learn more about NAKIVO Backup & Replication | |
| 11 | Atera Shortlist | 4.5 | 448 | 88% | 4.6 / 4.5 / 4.3 / 4.6 | Deliver excellent service to every client with a dependable, full-stack IT management platform that combines RMM, PSA, and AI agents. Learn more about Atera |
| 12 | 4.7 | 447 | 91% | 4.8 / 4.6 / 4.5 / 4.7 | Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux. Learn more about Supremo Remote Desktop | |
| 13 | 4.6 | 371 | 83% | 4.7 / 4.5 / 4.6 / 4.4 | Cove Data Protection is a cloud-first backup & disaster recovery service for servers, workstations, and Microsoft 365. Learn more about Cove Data Protection | |
| 14 | 4.8 | 341 | 94% | 4.7 / 4.8 / 4.7 / 4.8 | PDQ Deploy is the best way to be your own Managed Service Provider. Update software, deploy scripts, and make configuration changes. Learn more about PDQ Deploy & Inventory | |
| 15 | 4.5 | 334 | - | 4.5 / 4.2 / 4.4 / 3.8 | Simplified endpoint management for desktops, servers, and mobile laptops. Learn more about LogMeIn Central | |
| 16 | IT Glue Shortlist | 4.6 | 331 | 85% | 4.6 / 4.4 / 4.5 / 4.4 | IT Glue is documentation built for MSPs. Track, find and know everything in under 30 seconds. Learn more about IT Glue |
| 17 | Pulseway Shortlist | 4.7 | 310 | 89% | 4.7 / 4.7 / 4.5 / 4.7 | Pulseway is a simple, yet powerful RMM platform used by over 6,000 MSPs worldwide. An MSP Software designed to transform your business. Learn more about Pulseway |
| 18 | 4.5 | 276 | - | 4.4 / 4.5 / 4.3 / 4.4 | MSP friendly DNS Based Web content filter that blocks malware, ransomware and phishing attempts while providing web content control Learn more about WebTitan | |
| 19 | ConnectWise PSA Shortlist | 4.1 | 275 | - | 3.7 / 3.7 / 4.1 / 3.8 | 2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. See why. View the demo! Learn more about ConnectWise PSA |
| 20 | ManageEngine OpManager Shortlist | 4.5 | 274 | 91% | 4.6 / 4.5 / 4.6 / 4.6 | ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis & troubleshooting. Learn more about ManageEngine OpManager |
| 21 | 4.6 | 267 | 83% | 4.5 / 4.5 / 4.4 / 4.4 | JumpCloud's Directory-as-a-Service securely manages and connects your users to their systems, applications, files, and networks. Learn more about JumpCloud Directory Platform | |
| 22 | N-central Shortlist | 4.2 | 253 | - | 4.0 / 3.9 / 4.2 / 3.9 | N-central is a remote monitoring and management platform that helps MSPs and IT teams manage, automate, and secure IT infrastructure. Learn more about N-central |
| 23 | MSP360 Backup Shortlist | 4.6 | 248 | 89% | 4.4 / 4.4 / 4.5 / 4.5 | Secure, scalable, cost-effective backup solution that eliminates vendor lock-in, reduces maintenance time, maximizes MSP profitability Learn more about MSP360 Backup |
| 24 | 4.4 | 214 | - | 4.5 / 4.2 / 4.4 / 4.3 | Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent plat Learn more about LogMeIn Resolve | |
| 25 | 4 | 206 | - | 3.6 / 3.6 / 4.1 / 3.7 | MSPs like you get more cost savings, business growth, and customer satisfaction with Kaseya's powerful RMM software. Get a demo today. Learn more about Kaseya VSA |