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Managed Service Providers (MSP)
https://www.capterra.com/msp-software/Niches in this category - the functional product types blended into "Managed Service Providers (MSP)" (56)
Remote IT Monitoring & Endpoint Management (RMM)19Cybersecurity Posture & Vulnerability Management17Enterprise Backup & Data Protection Software12Contact Center & Helpdesk Software7IT Operations & AIOps Platform7Professional Services Automation (PSA) Software6Network Monitoring & Management Software6MSP Professional Services Automation (PSA) Platform5Unified Endpoint Management (UEM) & MDM Platform5Remote Desktop & Screen-Sharing Support Tool4IT Asset Discovery & Network Inventory Tool4IT Service Management (ITSM) Platform4Asset & Equipment Tracking Software3Identity & Access Management (IAM/IGA)3SaaS-to-SaaS Backup Platform3Integrated GRC Platform2Endpoint Protection & Antivirus Software2Data Security & Encryption Platform2Secure File Sharing & Cloud Storage Platform2EDI & Ecommerce Integration Middleware2Document & Content Management Software2Configure-Price-Quote (CPQ) & Product Configurator Software1IT Asset Management (ITAM) Platform1Configuration Management Database (CMDB) & Service Mapping Platform1Software Deployment & Patch Management Tool1Web Application & API Protection (WAAP) Platform1SIEM, XDR & Managed Detection and Response1Secure Web Gateway & DNS Filtering1Energy Management & Building Analytics Platform1Accounts Receivable Automation & Collections Software1Subscription & Recurring Billing Platform1Telecom & Subscription Service Billing Software1Security Compliance Automation Platform1Equipment Rental & Dealer Management ERP1Client Portal & Document Collection Platform1Knowledge Base & Wiki Software1Workflow Automation & BPM Platform1Unified Communications (UCaaS) Platform1Ecommerce Platform & Online Store Builder1Multichannel Listing & Marketplace Management Software1Employee Shift Scheduling & Workforce Management Software1Vendor Management System (VMS) for Contingent Workforce1Business Continuity & Operational Resilience Platform1Supply Chain Risk & Sustainability Platform1Issue Tracker & ITSM Sync Connector1Data Migration Software1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Staffing Agency Software1Active Directory & Microsoft 365 Auditing Software1Managed Database-as-a-Service (DBaaS) Platform1Configuration Management & IT Automation Platform1Network Configuration & Change Management Software1IT Service Catalog & Roadmap Planning Platform1Cloud Disaster Recovery & Workload Replication Platform1Software Asset Management (SAM) & License Optimization Platform1WiFi & Wireless Access Point Management Platform1
143 products4 pages scraped of 4151 in category5 sponsored19 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | 4.7 | 194 | 93% | 4.7 / 4.8 / 4.6 / 4.7 | Manage & monitor all your customers¿ Hyper-V & VMware backups from a single cloud console, on a monthly subscription. 30-Day free trial Learn more about VM Backup | |
| 27 | 4.5 | 174 | - | 4.2 / 4.4 / 4.4 / 4.3 | Accelo combines the needs of a CRM, project planning, contracts, tickets, and more in one platform for Managed Service Providers. Learn more about Accelo | |
| 28 | Autotask PSA Shortlist | 4.2 | 156 | - | 3.9 / 4.1 / 4.2 / 4.0 | A unified business platform built for MSPs—centralize projects, billing, inventory, and support with enterprise-grade security. Learn more about Autotask PSA |
| 29 | Automox Shortlist | 4.7 | 153 | 93% | 4.8 / 4.7 / 4.5 / 4.6 | MSPs/MSSPs agree, Automox is the ideal endpoint management platform to rapidly reduce an organization's attack surface. Learn more about Automox |
| 30 | 4.6 | 148 | 89% | 4.6 / 4.4 / 4.4 / 4.7 | Strengthen security, streamline operations, and scale support with Syncro’s unified IT platform. Learn more about Syncro | |
| 31 | 4.1 | 141 | - | 3.7 / 3.7 / 4.4 / 3.9 | Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery & drive revenue growth. Learn more about ConnectWise Automate | |
| 32 | Domotz Shortlist | 4.9 | 126 | 95% | 4.8 / 4.9 / 4.7 / 4.7 | Network monitoring and management software built for MSPs supporting multiple customers and distributed networks. Learn more about Domotz |
| 33 | 4.8 | 97 | - | 4.6 / 4.8 / 4.6 / 4.8 | All-in-One remote monitoring and management software designed for managed service providers with device monitoring and ticketing system Learn more about Naverisk | |
| 34 | 4.9 | 88 | - | 4.5 / 4.9 / 4.8 / 4.8 | Policy-driven endpoint security. Enterprise-grade security tools including Application Allowlisting, Ringfencing, and other controls. Learn more about ThreatLocker | |
| 35 | 4.8 | 88 | - | 4.8 / 4.8 / 4.6 / 4.8 | DNS-based threat protection & content filtering. Driven by realtime A.I. Built for MSPs and Enterprise. Learn more about DNSFilter | |
| 36 | 4.5 | 81 | - | 4.6 / 4.6 / 4.5 / 4.2 | Enterprise-grade monitoring and performance/load testing solutions for websites, web applications, infrastructure, APIs, and more. Learn more about Dotcom-Monitor | |
| 37 | ManageEngine Endpoint Central MSP Shortlist | 4.7 | 79 | - | 4.6 / 4.4 / 4.5 / 4.4 | Integrated Desktop & Mobile Device Management for Managed Service Providers (MSP). Learn more about ManageEngine Endpoint Central MSP |
| 38 | PRTG Enterprise Monitor Shortlist | 4.7 | 79 | - | 4.5 / 4.4 / 4.5 / 4.4 | PRTG Enterprise Monitor can be used as a stand-alone solution or as a complement to your RMM software. Learn more about PRTG Enterprise Monitor |
| 39 | 4.5 | 75 | - | 4.4 / 4.2 / 4.5 / 4.5 | Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software. Learn more about Lansweeper | |
| 40 | 4.7 | 74 | - | 4.5 / 4.5 / 4.5 / 4.7 | Comet is a fast, secure all-in-one backup platform for MSPs needing a Backup-as-a-Service (BaaS) solution. Simple, profitable pricing. Learn more about Comet Backup | |
| 41 | 4.5 | 64 | - | 4.2 / 4.6 / 4.5 / 4.5 | Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Learn more about Alloy Navigator | |
| 42 | 4.6 | 61 | - | 4.5 / 4.6 / 4.5 / 4.6 | Network discovery and inventory tools that provide real-time access to what's in your environment. Learn more about Syxsense | |
| 43 | 4.6 | 56 | - | 4.4 / 4.7 / 4.6 / 4.3 | Deepser is the only 100% Italian Service Management platform, unifying services in a customizable ecosystem built for performance. Learn more about Deepser | |
| 44 | 4.7 | 55 | - | 4.1 / 4.7 / 4.5 / 4.6 | CloudRadial’s Unified Client Portal and CSA Platform enables MSPs to deliver an Amazon-like client experience. Learn more about CloudRadial | |
| 45 | 4.3 | 40 | - | 4.2 / 4.0 / 4.2 / 4.0 | Datto RMM is a secure, single platform for MSPs to remotely monitor, manage and support endpoint devices across your customer base. Learn more about Datto RMM | |
| 46 | 4.8 | 38 | - | 4.3 / 4.8 / 4.7 / 4.5 | HaloPSA is a professional services automation software that modernizes and transforms the delivery of managed IT services. Learn more about HaloPSA | |
| 47 | 4.8 | 37 | - | 4.5 / 4.9 / 4.5 / 4.5 | Blackpoint Cyber continues to work hard to deliver an end-to-end, effective cybersecurity ecosystem to the MSP community. Learn more about Blackpoint MDR | |
| 48 | 4.7 | 35 | - | 4.7 / 4.6 / 4.5 / 4.7 | A cloud service for internet security & content filtering for MSPs of any size to secure corporate networks, manage web access Learn more about SafeDNS | |
| 49 | 4.3 | 34 | - | 4.4 / 4.6 / 4.2 / 4.4 | Shield against ransomware with complete user protection designed for small business & midsize businesses. Learn more about Worry-Free Services Suites | |
| 50 | 4.5 | 31 | - | 4.4 / 4.7 / 4.2 / 4.5 | ONEiO is a cloud-based solution provider that specializes in integrating IT service management (ITSM) tools and processes. Learn more about ONEiO |