Automox

Pros: Simplicity, the scope it gives me to manage our estates patch and OS is simple and effective. Easy to setup and quickly deployed to the business. Compared to other products was great value for money and allowed us to configure to our needs.

Cons: The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service management,

Pros: Powerful updates management tool. Easy to use and deploy software and applications. Easy for device management.

Cons: I struggled sometime like while deploying a file to users computer. I was trying to deploy a file to users computer which i struggled a lot

Pros: Automox allows you to patch various operating systems using one application, making updates easier across different environments. It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month. The ability to create custom tools and the strong reporting features are very useful, supporting daily IT management and compliance during audits. Automox has significantly lowered the number of man-hours required for patching, potentially saving hundreds of hours. Managing updates and exclusions of patches on specific machines, like servers that need a certain version of Java, is straightforward, improving operational efficiency.

Cons: Seriously nothing comes to mind. It's just works like its marketed as such. I would recommend this product to anyone looking for an effective Patch Management tool.

Pros: Automox made patch management and endpoint configuration across a hybrid environment much more efficient. The cloud-native platform was easy to deploy and significantly reduced manual overhead. We were able to automate Windows patching, enforce security baselines, and even push scripts to remote laptops without relying on VPN. The UI was clean, intuitive, and responsive. The automation and policy scheduling options were extremely useful in an enterprise environment.

Cons: The scripting console could be more robust when managing large fleets—some logging and error output formatting could be improved for easier debugging. Also, it would be great to see more built-in integrations with platforms like Intune or CrowdStrike for richer context.

Pros: Doing the patching and having a clear dashboard on what I need to see, what devices I need to patch on what is critical and needs doing.

Cons: Nothing so far, but sometimes does come up with issues that not sure on but customer support is amazing to help with these issues.

Pros: It makes the deployment of MACs easier. We use it as the system of management to deploy patching and the like to MACs

Cons: Sometimes the install script on MAC doesn't properly take so you have to restart the process. Overall it's not bad though, no system is perfect

Pros: Easy to use, reliable and trustworthy. You setup your scheduled tasks and you can trust Automox to deliver results with minimal interference.

Cons: Lack of user-installed software scanning. (Software where the uninstall goes into the users registry, not HKLM)

Pros: Automox strikes a great balance between power and usability. The two standout features for me are Worklets and Patch Schedules. Worklets make it incredibly easy to automate complex configurations and remediations across platforms, while Patch Schedules allow precise control over when and how updates are applied—critical for minimizing business disruption. The UI is intuitive, and deployments are typically reliable and fast, even in remote environments.

Cons: This is going to be very nitpicky, as it's hard to say that I DISLIKE any component. My main concern is with some of the reporting metrics—specifically around CVE exposure and time-to-remediate (TTR). For example, a critical vulnerability might show as “80 days exposed” in the dashboard, but that figure reflects the public discovery date, not when it was actually detected on the device. This can make it harder to evaluate internal performance and compliance. I’d also like to see more clarity or filters in vulnerability timelines. Lastly, while not entirely Automox’s fault, getting Apple M-Series devices into a patch-ready state takes extra manual steps, which adds to deployment friction.

Pros: Super easy to use and seems to 'just work'. I was impressed with the cross platform support (Windows, Mac, Linux), and the flexibility in setting up policies. This will aid in our compliance, and save a lot of time.

Cons: I don't have any negative feedback. As always price is a consideration, but this product seems comparable with others on the market.

Pros: Ease of deployment and very nice simple dashboard see all devices and update status. Windows agent is very light and quick to deploy. We have a few Mac and Linux so will be interesting to see how it work.

Cons: Still testing and playing around, remote control is bit still and had issue with connection. Will try again soon.

Pros: 1) Its a SaaS tool and doesn't require any on-premises set up 2) Creating policies for patching and vulnerability management is easy and super quick 3) In Automox dashboard you can get a high level and quick reference view of the count for the pending patches and devices

Cons: Automox customer support is not 24/7 or 24/5

Pros: Choosing the option to schedule the policy run if it misses the timeline. Also, i can export most of the activities as a CSV activity logs, devices list etc

Cons: There is no abort or stop button to forcefully stop a policy when run accidentally. Also, the worklet evaluation and remediation code execution does not print the output of the basic echo statements.

Pros: I like that the tool can perform much more than just patching, We can perform installation, automation of daily hardening policies.

Cons: Sometimes the information on the dashboard page doesn't match with the information we extract through API scripts.

Pros: I like the ease of setup for the tool, I initially was not from patching background but the interface is easy to understand and setup.

Cons: We cannot see the install progress in the console, The status shown on device page just shows installing and we cannot see how much the installation has completed or its just stuck.

Pros: The tool automates all the patching tasks after initial set-up, IT Staff can focus on other automation tasks.

Cons: The device gets stuck in pending update state after we push multiple policies on a device to change the state of the device we either need to re-start the device or contact support to clear the state.

Pros: I like the feature of worklet catalog which helps in creating policies to configure devices.

Cons: Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to reinstall the agent service or contact support.

Pros: It provides easy access to manage roaming devices for system administrators.

Cons: It does not have an option to minimise bandwidth utilisation in Local networks.

Pros: I like that automox support team respond to my query in detail and on time. Also there are many options on how we create policy in automox based upon our requirements.

Cons: The automox agent does not sync well with the console, It shows incorrect status of the device not always but sometimes.

Pros: Ease of Use - Automox is very user-friendly interface, making it easy to manage endpoints without a steep learning curve

Cons: Pricing - The pricing may be higher for smaller businesses or teams with fewer endpoints.

Pros: Simplicity and the lightness of the agent

Cons: Lack of expanded reporting. You will most likely have to leverage API to get extract the data you are looking.

Pros: I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot in tool configuration.

Cons: The agent for the tool doesn't work really well, sometimes it shows incorrect status of devices.

Pros: The solution is delivered with fully SAAS, so we do not need any on prem resources to manage the relevant agents

Cons: As this is a cloud solution there can be unavailability's and also the cost is high for a cloud solution.

Pros: it is easy to use and fully cloud based so there is no need any on-premise servers

Cons: as a cloud solution, the cost is a bit high