All categories
Niches in this category - the functional product types blended into "IT Service" (57)
Contact Center & Helpdesk Software33IT Service Management (ITSM) Platform30Remote IT Monitoring & Endpoint Management (RMM)14IT Operations & AIOps Platform10Field Service Management Software6Professional Services Automation (PSA) Software5MSP Professional Services Automation (PSA) Platform5Asset & Equipment Tracking Software4Workflow Automation & BPM Platform4Identity & Access Management (IAM/IGA)4IT Asset Management (ITAM) Platform4Customer Service AI Agent & Automation Platform3Remote Desktop & Screen-Sharing Support Tool3CMMS & Maintenance Scheduling Software3IT Asset Discovery & Network Inventory Tool3Work Management & Team Task Collaboration Platform3IT/HR Service Desk AI Assistant3Knowledge Base & Wiki Software3Industry-Specific Vertical Business Software2Shared Inbox & Collaborative Email Platform2OS Imaging & Deployment Software2CRM Software2Cybersecurity Posture & Vulnerability Management2Unified Endpoint Management (UEM) & MDM Platform2DOOH Advertising & Out-of-Home Media Platform1Business Management Suite for SMBs1No-Code / Low-Code Application Platform1Integrated GRC Platform1Security Compliance Automation Platform1Equipment Rental & Dealer Management ERP1Electronic Signature Software1Agile & Software Development Collaboration Tool1ETL, Data Integration & Pipeline Platform1Data Catalog, Governance & Master Data Management1Appointment Scheduling & Online Booking Software1Skills & Competency Management Platform1Onboarding & Employee Enablement Platform1Mass Notification & Critical Event Management Platform1Enterprise Backup & Data Protection Software1Integrated Workplace Management System (IWMS) / CAFM1IT Asset Lifecycle Management for Remote Workforce1Email Migration & Conversion Utility1B2B Trading & Commodity Marketplace1Network Monitoring & Management Software1Network Configuration & Change Management Software1Software Change & Release Management Platform1IT Service Catalog & Roadmap Planning Platform1IT Product Data & Reference Catalog Service1Microsoft Teams Voice & Direct Routing Platform1Configuration Management Database (CMDB) & Service Mapping Platform1Software Deployment & Patch Management Tool1Digital Signage Content Management Software1Decision Management & Business Rules Engine1Project Portfolio Management (PPM) Platform1WiFi & Wireless Access Point Management Platform1Marketing Automation Platform1Resource Management & Capacity Planning Software1
168 products4 pages scraped of 4169 in category6 sponsored16 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | ManageEngine ServiceDesk Plus AdShortlist | 4.4 | 231 | - | 4.3 / 4.2 / 4.4 / 4.3 | ServiceDesk Plus is the top-rated IT service management platform that gives IT teams more control over IT and ensures a better ROI. Learn more about ManageEngine ServiceDesk Plus |
| 2 | Freshservice AdShortlist | 4.5 | 704 | 84% | 4.6 / 4.6 / 4.3 / 4.4 | Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT. Learn more about Freshservice |
| 3 | Atera AdShortlist | 4.5 | 448 | 88% | 4.6 / 4.5 / 4.3 / 4.6 | From RMM to Ticketing and everything in between: the ultimate full-stack IT management platform with AI agents to cut your workload. Learn more about Atera |
| 4 | NinjaOne AdShortlist | 4.7 | 288 | 91% | 4.7 / 4.7 / 4.5 / 4.6 | NinjaOne is the leading unified IT operations platform, providing a seamless and single-pane solution. Learn more about NinjaOne |
| 5 | 4.4 | 4,079 | - | 4.3 / 4.3 / 4.4 / 4.2 | Zendesk Support is the leading cloud based ITSM solution built with the CMDB concept at its core. Learn more about Zendesk Suite | |
| 6 | Deepser Ad | 4.6 | 56 | - | 4.4 / 4.7 / 4.6 / 4.3 | Deepser is the only 100% Italian Service Management platform, unifying services in a customizable ecosystem built for performance. Learn more about Deepser |
| 7 | 4.6 | 11,626 | 84% | 4.6 / 4.3 / 4.6 / 4.4 | TeamViewer streamlines IT service delivery with secure remote support, ensuring swift response to service requests and incidents. Learn more about TeamViewer ONE | |
| 8 | 4.4 | 2,987 | - | 4.2 / 4.3 / 4.3 / 4.2 | Wrike is an IT service management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations. Learn more about Wrike | |
| 9 | EngageBay CRM Shortlist | 4.7 | 907 | 84% | 4.5 / 4.8 / 4.6 / 4.7 | AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. Learn more about EngageBay CRM |
| 10 | 4.3 | 824 | - | 4.3 / 4.4 / 4.0 / 3.9 | The fastest, easiest, and highest value IT service software to automate everything from first customer contact to getting paid. Learn more about mHelpDesk | |
| 11 | JIRA Service Management Shortlist | 4.5 | 769 | - | 4.2 / 4.3 / 4.5 / 4.3 | ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. Learn more about JIRA Service Management |
| 12 | Spiceworks Cloud Help Desk Shortlist | 4.4 | 584 | - | 4.3 / 4.2 / 4.2 / 4.6 | Download IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps are also free. Learn more about Spiceworks Cloud Help Desk |
| 13 | SolarWinds Service Desk Shortlist | 4.6 | 577 | 85% | 4.6 / 4.6 / 4.4 / 4.5 | Streamline IT service delivery with right-sized AI built for real work. Automate workflows and resolve tickets up to 52% faster. Learn more about SolarWinds Service Desk |
| 14 | SysAid Shortlist | 4.5 | 517 | 85% | 4.5 / 4.5 / 4.5 / 4.5 | The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management Learn more about SysAid |
| 15 | 4.5 | 334 | - | 4.5 / 4.2 / 4.4 / 3.8 | Simplified endpoint management for desktops, servers, and mobile laptops. Learn more about LogMeIn Central | |
| 16 | 4.6 | 321 | 85% | 4.5 / 4.6 / 4.4 / 4.4 | Pipefy is a no-code platform that gives business teams autonomy while providing IT with stronger control. Learn more about Pipefy | |
| 17 | Pulseway Shortlist | 4.7 | 310 | 89% | 4.7 / 4.7 / 4.5 / 4.7 | Pulseway provides an IT solution combining remote monitoring, automation, customization, scalability, security, & cost-effectiveness. Learn more about Pulseway |
| 18 | 4.8 | 298 | 94% | 4.8 / 4.7 / 4.7 / 4.7 | Intelligent helpdesk and IT management system. Learn more about Milvus | |
| 19 | 4.5 | 276 | - | 4.4 / 4.5 / 4.3 / 4.4 | DNS web content & security filter for business that blocks malware, ransomware and phishing + provides advanced web content control. Learn more about WebTitan | |
| 20 | 4.1 | 275 | - | 3.7 / 3.7 / 4.1 / 3.8 | ConnectWise helps you distinguish yourself from the competition by offering proactive, business-focused technology services. Learn more about ConnectWise PSA | |
| 21 | 4.6 | 267 | 83% | 4.5 / 4.5 / 4.4 / 4.4 | The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. Learn more about JumpCloud Directory Platform | |
| 22 | 4.6 | 261 | 85% | 4.1 / 4.2 / 4.5 / 4.3 | Get actionable insights with Splunk’s powerful dashboards and end-to-end visibility from edge to cloud—powered by Splunk AI. Learn more about Splunk Enterprise | |
| 23 | 4.6 | 248 | 89% | 4.4 / 4.4 / 4.5 / 4.5 | Secure, scalable, cost-effective backup solution that eliminates vendor lock-in, reduces maintenance time, maximizes MSP profitability Learn more about MSP360 Backup | |
| 24 | 4.5 | 244 | 83% | 4.4 / 4.2 / 4.4 / 4.4 | Easy to use and affordable remote control and remote IT administration tool for Windows, Mac, and Linux platforms. Learn more about Dameware | |
| 25 | 4.4 | 214 | - | 4.5 / 4.2 / 4.4 / 4.3 | Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent plat Learn more about LogMeIn Resolve |