Niches
Contact Center & Helpdesk Software
Proven advertisersCustomer Service & Support - Customer support, ticketing, and contact center platforms for service teams to manage cases across voice, email, and chat.
Demand context (from the categories these products live in): 4.5M monthly searches, ~$21 avg CPC, KD 41.
Opportunity reportOpportunity score
93
Products
557
Active Google advertisers
32
Persistent advertisers
28
Avg ad tenure
2.4 yr
LinkedIn advertisers
22
Pixel advertisers
26
CPC (incumbents)
$30
Incumbent ad spend/mo
$2.9M
Weighted rating
4.50
Incumbents to displace - proven advertisers that look beatable
NiCE CXone4.2
100 Google ads · 100 active · 2.1y running · 1 LinkedIn ads · 581 reviews · $250k/mo
Five94.2
100 Google ads · 100 active · 4.4y running · 24 LinkedIn ads · 481 reviews · $574k/mo
RingCX4.2
100 Google ads · 100 active · 4.4y running · 255 reviews · $971k/mo
100 Google ads · 100 active · 3.9y running · 262 reviews · $493k/mo
Common complaints - recurring incumbent review gaps = the wedge to build
Unreliable call connectivity & drops18×
Frequent call drops, disconnects, audio quality issues, and server outages causing business disruption.
Inconsistent & inaccurate reporting14×
Reporting features are buggy, produce mismatched results, lack clarity on parameters, and provide limited canned report options.
Poor system performance & lag12×
Software runs slow, sluggish, laggy during peak usage, and takes excessive time to load files or start.
Inadequate customer support quality11×
Support team slow to respond, difficult to reach, fail to understand issues, and require multiple escalations.
Steep learning curve & complex UX13×
Interface feels confusing, clunky, outdated; many features hard to find; requires significant training and exploration time.
Limited customization & configuration10×
Few options for call routing algorithms, caller ID customization, reporting filters, notification settings, and advanced workflows.
Frequent system crashes & glitches11×
Recurring bugs, login issues, forced logouts, frozen pages, and compatibility problems requiring frequent troubleshooting.
High total cost of ownership8×
Expensive per-user pricing, additional costs for features, difficult ROI justification, especially for small teams.
How incumbents advertise - shared playbook from their Google ad creatives (copy these)
Angles
AI-powered efficiencyOmnichannel supportAll-in-one platformCost-effective solutionEasy-to-use/Fast setup
Offers / CTAs
Free trialBook a demoLearn moreStart free
Value props
Reduce handle time40%+ efficiency gainsOmnichannel ticketingROI/payback metricsAutomation & AI chatStreamline workflows
Products in this niche - 557, advertisers first
| Product | Rating | Reviews | Capterra ads | Google ads | Advertising for | LinkedIn ads | Channels | Ad spend/mo |
|---|---|---|---|---|---|---|---|---|
Zendesk SuiteZendesk Suite is a classic helpdesk/ticketing platform across email, chat, and messaging. | 4.4 | 4,079 | 14 | 100100 active | 4.6y | - | 1 | $684k |
FreshdeskFreshdesk is an AI-powered customer service helpdesk unifying channels and ticketing. | 4.5 | 3,420 | 10 | 100100 active | 4.6y | - | 1 | $3.2M |
Zoho DeskZoho Desk is a multichannel helpdesk/ticketing solution. | 4.5 | 2,212 | 12 | 100100 active | 4.6y | 24 | - | $5.5M |
LiveAgentLiveAgent is a multichannel help desk with ticketing, live chat, and call center capabilities. | 4.7 | 1,781 | 2 | 10032 active | 4.6y | 6 | 1 | $6k |
Salesforce Service CloudSalesforce Service Cloud is a customer support and case management platform with omnichannel support. | 4.5 | 824 | 1 | 100100 active | 4.1y | - | - | $339k |
JIRA Service ManagementJira Service Management is an ITSM/helpdesk platform for managing tickets and service workflows. | 4.5 | 769 | 4 | 100100 active | 4.6y | - | - | $969k |
NiCE CXoneNiCE CXone is a cloud contact center platform with ACD/IVR, omnichannel routing, and WEM. | 4.2 | 581 | - | 100100 active | 2.1y | 1 | 1 | $250k |
SysAidSysAid is an IT helpdesk and ticketing platform. | 4.5 | 517 | 1 | 10036 active | 2.4y | 24 | 6 | $27k |
Five9Five9 is a cloud contact center/call center platform with AI-driven dialers and omnichannel support. | 4.2 | 481 | - | 100100 active | 4.4y | 24 | 3 | $574k |
CloudTalkCloudTalk is cloud-based call center software for sales and support teams. | 4.4 | 268 | 8 | 100100 active | 4.6y | 24 | 6 | $109k |
Genesys Cloud CXGenesys Cloud CX is an all-in-one cloud contact center platform. | 4.3 | 262 | - | 100100 active | 3.9y | - | - | $493k |
RingCXRingCX is an AI-powered omnichannel contact center solution. | 4.2 | 255 | - | 100100 active | 4.4y | - | - | $971k |
ManageEngine ServiceDesk PlusServiceDesk Plus is an IT help desk ticketing and ITSM platform. | 4.4 | 231 | 8 | 100100 active | 4.6y | - | - | $2.8M |
Help ScoutHelp Scout manages customer support via email-based ticketing workflows. | 4.6 | 226 | - | 10071 active | 0.8y | 24 | - | $1k |
HubSpot Service HubHubSpot Service Hub provides ticketing, shared inbox, and knowledge base for support. | 4.4 | 189 | 2 | 100100 active | 4.6y | - | 3 | $996k |
Nextiva Contact CenterNextiva Contact Center is an AI-powered contact center platform. | 4.5 | 112 | - | 10041 active | 1.3y | 24 | 6 | $189k |
InvGate Service ManagementInvGate Service Desk is a modern ITSM helpdesk solution for IT service centers. | 4.6 | 108 | 3 | 100100 active | 3.7y | - | 4 | $127k |
monday servicemonday service is an AI-powered enterprise service management platform for IT, HR and other teams. | 4.6 | 108 | - | 100100 active | 4.6y | 24 | - | $3.3M |
wolkvoxCloud contact center platform with omnichannel design. | 4.6 | 100 | - | 10014 active | 1.0y | 24 | 1 | - |
SobotSobot offers contact center solutions with chatbot, live chat, voice, ticketing, and WhatsApp. | 4.9 | 95 | - | 10042 active | 1.6y | - | 1 | $232 |
Amazon ConnectAmazon Connect is a cloud-based contact center service with IVR and intelligent call routing. | 4.5 | 93 | - | 100100 active | 4.6y | 24 | - | $15M |
uContactuContact is a contact center platform with ACD, inbound/outbound calls. | 4.5 | 81 | - | 100100 active | 3.7y | - | 3 | $5 |
KustomerKustomer is a customer support platform managing interactions across channels. | 4.6 | 79 | - | 100100 active | 2.8y | 7 | - | $87k |
8x8 Contact Center8x8 Contact Center is a complete contact center solution for customer engagement. | 4.3 | 47 | - | 100100 active | 1.7y | - | - | $264k |
Dialpad Ai Contact CenterDialpad Ai Contact Center is an AI-powered omnichannel contact center platform. | 0.0 | 0 | 4 | 100100 active | 4.6y | - | 6 | $558k |
CallToolsCallTools is a cloud contact center platform integrating inbound and outbound dialing. | 4.8 | 156 | 3 | 8730 active | 3.7y | - | - | $4k |
GorgiassecondaryAlso functions as the helpdesk for ecommerce brands. | 4.6 | 134 | - | 8214 active | 2.5y | 24 | - | $38k |
HappyFox Help DeskHappyFox is cloud help desk software with ticketing, asset, and knowledge management. | 4.6 | 92 | 2 | 7021 active | 2.6y | - | 2 | $128k |
DialedIn CCaaSDialedIn CCaaS is a call center platform automating inbound and outbound calling for service and sales teams. | 4.8 | 322 | 4 | 671 active | 1.3y | - | 3 | $731 |
GladlyGladly is a multichannel customer support platform with unified conversation timeline. | 4.8 | 139 | - | 5910 active | 1.3y | 24 | 4 | $4k |
SquaretalkContact center solution combining voice and messaging for sales and customer teams. | 4.9 | 102 | - | 4612 active | 4.5y | 24 | - | - |
Faveo HelpdeskFaveo Helpdesk is a customer support and ticketing platform. | 4.5 | 117 | - | 457 active | 2.1y | - | 2 | - |
EcholoNEcholoN is IT service management software for managing service processes and tickets. | 4.7 | 35 | 4 | 4315 active | 4.3y | - | 2 | - |
TeamSupportTeamSupport is a B2B customer support ticketing/helpdesk solution. | 4.5 | 848 | - | 404 active | 1.0y | 24 | 4 | - |
OneDeskOneDesk combines helpdesk ticketing with project and time tracking for customer support teams. | 4.3 | 11 | 1 | 3418 active | 3.8y | - | 2 | $10k |
XCALLYXCALLY is a multichannel contact center platform for inbound, outbound, and blended operations. | 4.8 | 130 | - | 30 | 0.5y | 24 | 1 | - |
OTRSOTRS is a ticketing and customer service issue resolution platform. | 4.4 | 96 | - | 296 active | 2.9y | 19 | - | - |
GrooveGroove is a help desk with shared inbox, KB, and live chat. | 4.5 | 87 | - | 20 | 0.9y | 5 | 2 | - |
VoIPstudiosecondaryIncludes full call center features for sales/support teams. | 4.7 | 55 | - | 19 | 4.2y | 24 | 3 | - |
MavaMava manages community support requests across web chat, email, Telegram, Discord. | 4.8 | 29 | - | 19 | 0.3y | 10 | 1 | - |
HelpDeskHelpDesk manages support tasks with ticket handling for customer service teams. | 4.6 | 180 | 2 | 135 active | 3.0y | 6 | 2 | $8k |
HoduCCHoduCC is call center software for inbound and outbound operations. | 4.6 | 95 | - | 12 | 0.9y | - | 4 | - |
IssuetrakIssuetrak handles help desk, customer support, and complaint management ticketing. | 4.6 | 205 | 3 | 112 active | 1.1y | - | 1 | $20 |
BOSSDeskBOSSDesk is an ITSM and Help Desk solution with AI for ticket management. | 4.6 | 139 | 3 | 62 active | 0.4y | - | 2 | $11k |
ThinkOwlThinkOwl is an AI-powered customer support and ticket management helpdesk. | 0.0 | 0 | 2 | 62 active | 1.7y | 6 | - | - |
DeepserDeepser is a help desk and ticketing platform for customer support management. | 4.6 | 56 | 1 | 53 active | 2.1y | 24 | 2 | - |
Google ContactsGoogle Contacts is a contact management and organization tool that helps users maintain contact information, which overlaps with contact management aspects of CRM and helpdesk systems. | 4.7 | 703 | - | - | - | - | - | - |
MilvusMilvus is an intelligent helpdesk and IT management system. | 4.8 | 298 | - | - | - | - | - | - |
VICIdialVICIdial is an open-source call center suite handling inbound, outbound, email, and chat. | 4.7 | 265 | - | - | - | - | - | - |
VivantioVivantio is cloud service management software for support teams. | 4.3 | 178 | - | - | - | - | - | - |
KayakoKayako is an AI help desk platform for customer support ticketing. | 4.0 | 176 | - | - | - | - | - | - |
ServiceNow Customer Service ManagementServiceNow CSM is a customer service management/helpdesk platform. | 4.4 | 152 | - | - | - | - | - | - |
GistGist provides live chat, help desk, and knowledge base for customer support. | 4.7 | 149 | - | - | - | - | - | - |
Teamwork DeskTeamwork Desk is a customer support helpdesk/ticketing platform. | 4.4 | 143 | - | - | - | - | - | - |
UJETUJET is an enterprise cloud contact center platform. | 4.6 | 140 | - | - | - | 12 | - | - |
Web Help DeskWeb Help Desk is an IT ticketing and asset management helpdesk solution. | 4.1 | 123 | - | - | - | - | - | - |
TeamSupport Messaging & Live ChatTeamSupport offers ticketing and live chat solutions for customer support teams. | 4.6 | 114 | - | - | - | - | - | - |
DeskeroDeskero is cloud helpdesk software integrating requests from different channels. | 4.7 | 112 | - | - | - | - | - | - |
ZIWOZIWO is a cloud contact center platform with CRM plugins and agent connectivity. | 4.7 | 108 | - | - | - | - | - | - |
Bright PatternBright Pattern is an omnichannel cloud contact center. | 4.8 | 104 | - | - | - | - | - | - |
AmeyoAmeyo Voice is a contact center voice solution with intelligent routing and call features. | 4.2 | 100 | - | - | - | - | - | - |
Anywhere365Anywhere365 is a dialogue management/contact center tool for omnichannel customer engagement. | 4.3 | 100 | - | - | - | - | - | - |
MightyCallMightyCall is a cloud call center solution for SMBs. | 3.8 | 95 | - | - | - | - | - | - |
CxEngageCxEngage is a cloud contact center platform. | 4.4 | 91 | - | - | - | - | - | - |
SprinklrSprinklr is an enterprise customer experience management platform across channels. | 4.3 | 90 | - | - | - | - | - | - |
Voiptime CloudVoiptime Cloud is a contact center software for customer interactions. | 4.8 | 80 | - | - | - | - | - | - |
osTicketosTicket is a helpdesk solution for managing incoming support requests and customer service tickets. | 4.3 | 75 | - | - | - | - | - | - |
DialshreeDialshree provides VoIP-based omnichannel communication solutions for contact centers. | 4.7 | 74 | - | - | - | - | - | - |
Mojo HelpdeskMojo Helpdesk provides ticket portal, self-service KB, and ticket workflows. | 4.4 | 74 | - | - | - | - | - | - |
eDeskeCommerce customer support helpdesk for online retailers. | 4.4 | 71 | - | - | - | - | - | - |
Vonage Contact CenterVonage Contact Center (NewVoiceMedia) is a cloud contact center platform. | 4.4 | 70 | - | - | - | - | - | - |
Aspect Unified IPAspect Unified IP is an enterprise contact center platform for high-volume customer contact. | 4.3 | 69 | - | - | - | - | - | - |
TrackerTracker is a configurable customer service solution for B2B businesses. | 4.4 | 66 | - | - | - | - | - | - |
Alloy NavigatorAlloy Navigator is an ITSM/helpdesk platform for IT teams. | 4.5 | 64 | - | - | - | - | - | - |
SherpaDeskCustomer support solution with time tracking. | 4.7 | 62 | - | - | - | - | - | - |
AVOXIAVOXI manages call center performance, routing, and CX. | 4.8 | 59 | - | - | - | - | - | - |
GivaGiva provides cloud-based service desk and change management software. | 4.9 | 57 | - | - | - | - | - | - |
TCNTCN delivers inbound, outbound, and omnichannel contact center technology. | 4.5 | 57 | - | - | - | 22 | - | - |
FrogedFroged offers proactive support with knowledge base, in-app chat widget, and conversation history. | 4.5 | 56 | - | - | - | - | - | - |
Re:amazeRe:amaze is helpdesk and customer communications software for support, engagement, and conversion. | 4.8 | 53 | - | - | - | - | - | - |
AzureDeskAzureDesk is helpdesk software for delivering customer support. | 4.5 | 50 | - | - | - | - | - | - |
Motadata ServiceOpsMotadata ServiceOps is an AI-enabled ITSM platform for service desks. | 4.6 | 50 | - | - | - | - | - | - |
3CLogic3CLogic is a cloud contact center solution with Voice AI capabilities. | 4.3 | 49 | - | - | - | - | - | - |
SharpenSharpen is an agent-first contact center platform. | 4.4 | 48 | - | - | - | - | - | - |
Vision HelpdesksecondaryVision Helpdesk is fundamentally a helpdesk/ticketing suite. | 4.6 | 48 | 3 | - | - | - | - | - |
Call Center StudioCall Center Studio is a serverless CCaaS for delivering customer service. | 4.5 | 47 | - | - | - | - | - | - |
RaiseaticketRaiseaticket is a cloud-based help desk for managing customer support tickets and service requests. | 4.7 | 46 | - | - | - | - | - | - |
ServiceNow IT Service ManagementServiceNow ITSM is a leading IT service management/helpdesk platform. | 4.5 | 42 | - | - | - | - | - | - |
SparkTG VCCSparkTG VCC is a cloud call center with IVR, ACD, routing, and recording. | 4.7 | 42 | - | - | - | - | - | - |
GLPIGLPI is an open-source ITSM and service desk software. | 4.5 | 41 | - | - | - | - | - | - |
Kapture CXKapture CX is a Gen-AI customer experience/support platform for enterprises. | 4.2 | 40 | - | - | - | - | - | - |
DeskproDeskpro is a helpdesk software available cloud or on-premise. | 4.6 | 38 | - | - | - | - | - | - |
HaloPSAHaloPSA is a PSA platform that modernizes the delivery of managed IT services including service desk. | 4.8 | 38 | - | - | - | - | - | - |
ThriveDeskThriveDesk is a help desk platform for managing customer support. | 4.7 | 37 | - | - | - | - | - | - |
DeskusecondaryAlso provides core ticketing and live chat help desk functionality. | 4.7 | 36 | - | - | - | - | - | - |
UseResponseUseResponse is a multichannel customer support and feedback platform. | 4.6 | 36 | - | - | - | - | - | - |
iSupportiSupport offers service request submission, incident tracking, and self-service. | 4.3 | 34 | - | - | - | - | - | - |
SupportBeeSupportBee is a web-based email support/help desk tool. | 4.4 | 34 | - | - | - | - | - | - |
Jitbit HelpdeskJitbit Helpdesk is a help desk software that tracks customer issues with email integration. | 4.5 | 33 | - | - | - | - | - | - |
MaxContactMaxContact is an AI-powered contact center customer engagement platform. | 4.7 | 33 | - | - | - | - | - | - |
CloudAgentOzonetel CloudAgent is an inbound/outbound contact center platform. | 4.5 | 32 | - | - | - | - | - | - |
Oracle B2C ServiceOracle B2C Service is a cross-channel contact center and customer service solution. | 4.5 | 32 | - | - | - | - | - | - |
MilldeskMilldesk is an ITIL-aligned IT service desk system. | 5.0 | 31 | - | - | - | - | - | - |
CayzuCayzu is a helpdesk/ticketing platform for customer service. | 5.0 | 30 | - | - | - | - | - | - |
VoisoVoiso is an AI-driven contact center software. | 4.7 | 30 | - | - | - | - | - | - |
HelpshiftHelpshift is a customer service platform integrating AI and human agents. | 3.9 | 29 | - | - | - | - | - | - |
MAXvoiceMAXvoice/MAXcallcommand is a hosted call center solution priced per queue/agent. | 4.9 | 29 | - | - | - | - | - | - |
FocalScopeFocalScope is a help desk with email, chat, Facebook, WhatsApp, SMS and phone. | 5.0 | 28 | - | - | - | - | - | - |
C-DeskC-Desk is a help desk solution with ticketing, KB, and surveys. | 4.7 | 27 | - | - | - | - | - | - |
Dialer360Cloud contact center platform with predictive dialer, hosted PBX, and voice broadcasting. | 4.7 | 27 | - | - | - | - | - | - |
LabiDeskLabiDesk is a help desk with shared inbox, ticketing, knowledge base, and live chat for omnichannel support. | 4.3 | 27 | - | - | - | - | - | - |
VCC LiveVCC Live is a cloud contact center solution with operator features and analytics. | 4.7 | 27 | - | - | - | - | - | - |
Exelysis Contact CenterTelecom framework for contact center communications. | 4.8 | 26 | - | - | - | - | - | - |
YtelCloud contact center platform for inbound, outbound and blended multi-channel campaigns. | 3.9 | 26 | - | - | - | - | - | - |
QubiclesQubicles is a contact center software platform. | 4.4 | 24 | - | - | - | - | - | - |
Total Contacts & HelpDeskTotal Contacts & HelpDesk handles customer service tracking, support inquiries, and sales. | 4.3 | 24 | - | - | - | - | - | - |
UVdeskUVdesk is an open source and cloud-based customer support helpdesk solution. | 4.4 | 24 | - | - | - | - | - | - |
Liberty ConverseLiberty Converse CX is an AI-powered contact center solution. | 4.8 | 23 | - | - | - | - | - | - |
Mint Service DeskMint Service Desk handles ITSM ticketing, SLAs, asset tracking and self-service. | 4.8 | 23 | - | - | - | - | - | - |
SoftBCom Help DeskSoftBCom Help Desk streamlines ticketing, process automation, and reporting for support teams. | 4.4 | 23 | - | - | - | - | - | - |
NatterboxCTI/contact center solution integrated natively within Salesforce. | 4.1 | 22 | - | - | - | - | - | - |
SpitFireEnterprise call center software for agents working from anywhere. | 4.5 | 22 | - | - | - | - | - | - |
Alvaria CX SuiteInbound/outbound omnichannel CX contact center suite. | 4.0 | 21 | - | - | - | - | - | - |
Astrea Case MergeSalesforce-native component for merging duplicate support Cases, an add-on utility for helpdesk/case management workflows. | 4.1 | 21 | - | - | - | - | - | - |
ClickDeskClickDesk provides live chat with help desk and social integration. | 3.4 | 21 | - | - | - | - | - | - |
Contact Center as a Service (CCaaS)Cloud omnichannel contact center as a service (CCaaS). | 4.0 | 21 | - | - | - | - | - | - |
Enghouse Contact CenterOmni-channel contact center solution for SMB to enterprise. | 4.5 | 21 | - | - | - | - | - | - |
ReplycoHelpdesk software for eCommerce sellers to manage inbox messages across marketplaces. | 4.7 | 21 | - | - | - | - | - | - |
Zendesk TalkZendesk Talk is cloud-based call center software for phone support. | 4.5 | 21 | - | - | - | - | - | - |
DixaDixa is a conversational customer service platform unifying phone, email, chat and messaging in one helpdesk dashboard. | 4.3 | 20 | - | - | - | - | - | - |
Hipporello Service Desk for TrelloHipporello is a customer service solution for managing inquiries and support requests via Trello. | 4.8 | 20 | - | - | - | - | - | - |
HappyFox ChatHappyFox Chat is live chat software built for customer support. | 4.5 | 19 | - | - | - | - | - | - |
SagiccSagicc is an omnichannel CX/service platform for delivering service to large customer volumes. | 4.4 | 19 | - | - | - | - | - | - |
Alvaria CloudEnterprise-scale cloud contact center platform with SLAs. | 4.3 | 18 | - | - | - | - | - | - |
ChannelReplyConnects marketplaces to helpdesks like Zendesk, Gorgias, Freshdesk for support. | 4.9 | 18 | - | - | - | - | - | - |
DeepCallAI-powered contact center solution for enterprise workflows. | 4.9 | 18 | - | - | - | - | - | - |
EvoluxComplete call center solution focused on customer experience. | 4.8 | 18 | - | - | - | - | - | - |
Greenlight CRMCloud-based contact centre platform customized to business needs. | 4.9 | 18 | - | - | - | - | - | - |
ServoDeskServoDesk improves service delivery with AI ticketing/issue resolution. | 4.9 | 18 | - | - | - | - | - | - |
EasyCall CloudScalable call center software with VoIP lines and omnichannel support. | 4.4 | 17 | - | - | - | - | - | - |
Next4biz CSMNext4biz CSM is a process-based helpdesk solution with escalations, workflows, and reporting. | 4.7 | 17 | - | - | - | - | - | - |
Vocalcom Hermes360Vocalcom Hermes360 is an omnichannel AI-ready cloud contact center. | 4.9 | 17 | - | - | - | - | - | - |
CallShaperContact center solution with IVR, AI, QA, and scripting. | 4.9 | 16 | - | - | - | - | - | - |
ICR EvolutionICR Evolution is an omnichannel contact center platform. | 4.6 | 16 | - | - | - | - | - | - |
Nectar DeskSaaS call center solution for managing agent performance. | 4.6 | 16 | - | - | - | - | - | - |
REVE ChatREVE Chat offers live chat, chatbot, and ticketing as a customer service platform. | 4.2 | 16 | - | - | - | - | - | - |
SamespaceUnified business communication platform for contact centers. | 3.6 | 16 | - | - | - | - | - | - |
Vodia PBXsecondaryAlso serves contact centers and service providers. | 4.7 | 16 | - | - | - | - | - | - |
Help SumoHelp Sumo is an online help desk solution for providing customer support. | 5.0 | 15 | - | - | - | - | - | - |
PARTHCall center solution for managing caller data and campaigns. | 4.8 | 15 | - | - | - | - | - | - |
RemedyforceRemedyforce is a help desk/ITSM platform with incident, self-service and inventory. | 4.3 | 15 | - | - | - | - | - | - |
Simplify360Digital CX platform to track/respond to queries across social, email, chat, WhatsApp. | 4.4 | 15 | - | - | - | - | - | - |
SparkcentralMessaging-first customer service platform for support across channels. | 4.2 | 15 | - | - | - | - | - | - |
TifluxTiflux is a ticket management/RMM solution for IT service providers. | 4.9 | 15 | - | - | - | - | - | - |
BeInContactBeInContact is a cloud omnichannel contact center platform. | 4.4 | 14 | - | - | - | - | - | - |
C2C2 is customer service software with configuration and automations. | 4.3 | 14 | - | - | - | - | - | - |
Desk360Desk360 is a cloud omnichannel customer support/helpdesk platform. | 4.7 | 14 | - | - | - | - | - | - |
Dialing Innovations Call Center Application SuiteHosted call center applications with proprietary SIP trunk technology. | 4.8 | 14 | - | - | - | - | - | - |
ManageEngine SupportCenter PlusManageEngine SupportCenter Plus is a help/support desk solution for customer support teams. | 4.3 | 14 | - | - | - | - | - | - |
OXONPlatform to communicate and track customers throughout lifecycle. | 4.9 | 14 | - | - | - | - | - | - |
ProProfs Help DeskProProfs Help Desk resolves customer support issues via ticketing. | 4.9 | 14 | - | - | - | - | - | - |
CentionCention provides true omnichannel customer communication handling with 360° customer view. | 4.2 | 13 | - | - | - | - | - | - |
Contivio Contact CenterMulti-channel contact center solution extending CRM capabilities. | 3.4 | 13 | - | - | - | - | - | - |
everything HelpDeskHelp desk ticketing software for schools and government, simplifying tickets and workflow. | 4.3 | 13 | - | - | - | - | - | - |
FreeScoutFreeScout is an open-source help desk and shared mailbox. | 4.2 | 13 | - | - | - | - | - | - |
Intalk.ioIntalk.io is an omnichannel customer interaction/contact center platform. | 4.1 | 13 | - | - | - | - | - | - |
LeadDeskLeadDesk is cloud customer service software for contact centers. | 4.8 | 13 | - | - | - | - | - | - |
Oracle ServiceOracle Service is a customer service management/helpdesk platform. | 4.5 | 13 | - | - | - | - | - | - |
Ameyo FusionCXAmeyo FusionCX combines helpdesk and omni-channel contact center capabilities. | 3.9 | 12 | - | - | - | - | - | - |
Desk365Desk365 is an AI-powered ticketing system for support teams. | 4.9 | 12 | - | - | - | - | - | - |
DooctiDoocti integrates communication channels with helpdesk/CRM for contact center operations. | 4.8 | 12 | - | - | - | - | - | - |
iTOPiTop is an ITSM/CMDB platform aligned with ITIL for service desks. | 4.1 | 12 | - | - | - | - | - | - |
LANtelligenceLANtelligence is a call center platform providing telephony support and unified communications. | 4.3 | 12 | - | - | - | - | - | - |
SiDialCloud-based call center for data collection and live chat assistance. | 5.0 | 12 | - | - | - | - | - | - |
TrakdeskTrakdesk is SaaS customer support and helpdesk software. | 4.9 | 12 | - | - | - | - | - | - |
Avaya Experience PlatformCloud-based contact center solution across customer touchpoints. | 4.7 | 11 | - | - | - | - | - | - |
Cisco FinesseCisco Finesse is a contact center agent desktop with call routing, QA, and performance dashboards. | 4.9 | 11 | - | - | - | - | - | - |
CXMEngineConnects ecosystem to manage customer journeys via partners/services. | 4.4 | 11 | - | - | - | - | - | - |
HelpSpotHelpSpot is a customer service/email ticketing helpdesk platform. | 4.5 | 11 | - | - | - | - | - | - |
KiamoKiamo is a cloud omnichannel contact center solution. | 4.2 | 11 | - | - | - | - | - | - |
RooftopCollaboration platform for email management, customer support, and tasks. | 4.4 | 11 | - | - | - | - | - | - |
Spotler EngageSpotler Engage handles online customer service and social media management in one tool. | 4.5 | 11 | - | - | - | - | - | - |
WowdeskWowdesk is omnichannel customer service help desk software. | 4.7 | 11 | - | - | - | - | - | - |
HiperMe!Cloud-based communications and customer service contact center management. | 4.8 | 10 | - | - | - | - | - | - |
InfiniTalkJapanese contact center system with ACD, IVR, recording, and reporting. | 4.5 | 10 | - | - | - | - | - | - |
LiveCallerAll-in-one platform combining chat, call, and social messaging channels for customer support. | 4.8 | 10 | - | - | - | - | - | - |
OXARI ServiceDeskOXARI ServiceDesk is an ITIL-compliant IT Service Management platform that provides professional ITSM capabilities including ticketing and service desk operations for IT support teams. | 4.8 | 10 | - | - | - | - | - | - |
RichpanelRichpanel is a customer support helpdesk platform for ecommerce stores. | 4.9 | 10 | - | - | - | - | - | - |
SubizSubiz is an on-site live chat tool for customer support and conversion. | 5.0 | 10 | - | - | - | - | - | - |
Sunrise ITSMSunrise ITSM is service desk software for managing service processes. | 4.4 | 10 | - | - | - | - | - | - |
ZaiConversationsZaiConversations is a call center management solution for omnichannel routing. | 4.9 | 10 | - | - | - | - | - | - |
Be Aware DesktopBe Aware Desktop is a CRM customer-service desktop solution for managing customer service operations. | 4.6 | 9 | - | - | - | - | - | - |
Clarity ConnectClarity Connect manages call flow, recording, caller ID, and surveys for call centers. | 3.7 | 9 | - | - | - | - | - | - |
Think Help DeskThink Help Desk is a cloud-based help desk ticketing system. | 4.2 | 9 | - | - | - | - | - | - |
ChatHQChatHQ provides live chat and team communication for business. | 5.0 | 8 | - | - | - | - | - | - |
FuseDeskFuseDesk is a customer service helpdesk platform for all channels. | 4.0 | 8 | - | - | - | - | - | - |
HESKHESK is help desk software for client query resolution. | 4.4 | 8 | - | - | - | - | - | - |
IPscapeIPscape is a cloud call center technology platform hosted on Azure. | 4.9 | 8 | - | - | - | - | - | - |
Khoros CareKhoros Care manages social customer service campaigns and responses. | 4.8 | 8 | - | - | - | - | - | - |
Neotel Call Center SoftwareNeotel offers call center tools including dialers, video calls, SMS campaigns and reporting. | 4.5 | 8 | - | - | - | - | - | - |
RequestorRequestor simplifies request management with ticketing tools. | 4.8 | 8 | - | - | - | - | - | - |
SmartITSMSmartITSM is an ITSM platform with integrated knowledge management for incidents. | 4.6 | 8 | - | - | - | - | - | - |
TesseronTesseron is a service management platform for mid-market companies. | 4.3 | 8 | - | - | - | - | - | - |
Track PulseTrack Pulse is an omnichannel contact center solution. | 3.6 | 8 | - | - | - | - | - | - |
CallboxCallbox is a cloud PBX and contact center integrated with Teams and Google Workspace. | 4.9 | 7 | - | - | - | - | - | - |
Dynamics 365 Customer ServiceDynamics 365 Customer Service is a customer service management/helpdesk platform. | 4.4 | 7 | - | - | - | - | - | - |
HelpraceHelprace is customer service helpdesk software. | 4.7 | 7 | - | - | - | - | - | - |
Luware NimbusLuware Nimbus is a Teams-native CX/contact center solution unifying communications and interactions. | 4.4 | 7 | - | - | - | - | - | - |
Nextiva CRMMulti-channel customer support software for agents. | 3.6 | 7 | - | - | - | - | - | - |
ServicePROServicePRO is enterprise service desk software. | 4.4 | 7 | - | - | - | - | - | - |
SingleCommSingleComm is an all-in-one contact center platform with workflow customization. | 4.1 | 7 | - | - | - | - | - | - |
ZammadZammad is a helpdesk solution managing customer queries, tickets, calls, and chat. | 4.6 | 7 | - | - | - | - | - | - |
KronoDeskKronoDesk is a customer support helpdesk tool. | 4.0 | 6 | - | - | - | - | - | - |
Live AgentLive Agent is a cloud-based customer experience/helpdesk tool. | 4.5 | 6 | - | - | - | - | - | - |
LiveOpsLiveOps provides 24/7 contact center capabilities for brands to connect with consumers. | 3.7 | 6 | - | - | - | - | - | - |
OctadeskOctadesk centralizes customer service requests and conversations. | 4.0 | 6 | - | - | - | - | - | - |
SanCCSSanCCS is a contact center support solution. | 5.0 | 6 | - | - | - | - | - | - |
ServiceTonicServiceTonic is a web-based helpdesk and service management tool. | 4.7 | 6 | - | - | - | - | - | - |
Tasks for ZendeskTasks for Zendesk extends Zendesk Support with checklists and subticket automation for helpdesk workflows. | 4.2 | 6 | - | - | - | - | - | - |
Ticketing Application for Office 365Ticketing application focused on customer service delivery via Office 365. | 4.2 | 6 | - | - | - | - | - | - |
Twilio FlexTwilio Flex is a cloud contact center platform. | 5.0 | 6 | - | - | - | - | - | - |
WhosOnWhosOn is a live chat software for customer support. | 4.7 | 6 | - | - | - | - | - | - |
AIhelpAIhelp is customizable customer support helpdesk software. | 4.4 | 5 | - | - | - | - | - | - |
bxp softwareTailor-made contact centre software with CRM, e-learning, and QA tools for call centres. | 4.2 | 5 | - | - | - | - | - | - |
Cisco Unified Contact Center ExpressCisco Unified Contact Center Express is a contact center platform with IVR. | 4.4 | 5 | - | - | - | - | - | - |
Freshdesk OmniAI-first omnichannel helpdesk combining conversational support and ticketing. | 3.6 | 5 | - | - | - | - | - | - |
KeyfaxKeyfax helps housing providers manage repairs/enquiries via contact center and online portal. | 4.8 | 5 | - | - | - | - | - | - |
MiContact Center BusinessMulti-tenant Contact-Center-as-a-Service (CCaaS) platform from Mitel. | 4.2 | 5 | - | - | - | - | - | - |
MovideskMovidesk centralizes communication channels (email, chat, WhatsApp, phone) for support. | 4.8 | 5 | - | - | - | - | - | - |
OMniLeadsOpen source contact center software with call routing, campaign management, and reporting. | 4.2 | 5 | - | - | - | - | - | - |
PhoneCallPhoneCall is a scalable cloud contact center solution with predictive dialing for telemarketing. | 4.6 | 5 | - | - | - | - | - | - |
Pointel Configuration Management SolutionConfiguration management tool specifically for Genesys contact center environments, helping optimize and track changes to contact center platform configurations. | 5.0 | 5 | - | - | - | - | - | - |
QuvuCloud contact centre management with real-time analytics, dialler, and compliance. | 4.2 | 5 | - | - | - | - | - | - |
Restaurant Call CenterRestaurant Call Center is a call center solution integrated with restaurant POS systems. | 4.8 | 5 | - | - | - | - | - | - |
Revelation helpdeskRevelation helpdesk is a web-based help desk application. | 3.6 | 5 | - | - | - | - | - | - |
Sip2Dial Cloud Call CenterSip2Dial is a cloud call center solution with workforce optimization and proactive communications. | 5.0 | 5 | - | - | - | - | - | - |
SmarterTrackSmarterTrack is a help desk application for tracking sales and support issues. | 4.4 | 5 | - | - | - | - | - | - |
Tegsoft Contact CenterTegsoft is an all-in-one contact center communication platform. | 5.0 | 5 | - | - | - | - | - | - |
ThrioThrio is a hybrid CCaaS/CPaaS contact center platform with inbound/outbound voice and omnichannel. | 5.0 | 5 | - | - | - | - | - | - |
VoicespinAI contact center software for inbound/outbound communications. | 4.8 | 5 | - | - | - | - | - | - |
AavazRuns call operations (IVR, voicemail, call handling) plus inbound/outbound telemarketing campaigns. | 3.9 | 4 | - | - | - | - | - | - |
Bamboo CricketProvides inbound email response management and live chat for customer support. | 4.8 | 4 | - | - | - | - | - | - |
BonderWeb-based after-sales/customer support solution for product support. | 5.0 | 4 | - | - | - | - | - | - |
BugpilotBugpilot helps support agents capture bug context, augmenting helpdesk workflows. | 4.3 | 4 | - | - | - | - | - | - |
ConVoxConVox is an AI omnichannel and ticketing platform unifying customer engagement. | 4.3 | 4 | - | - | - | - | - | - |
CyTrackOmnichannel contact centre solution for cloud and on-premise PBX including Skype for Business. | 5.0 | 4 | - | - | - | - | - | - |
HelpninjaHelpninja is simple, affordable help desk software for support teams. | 4.8 | 4 | - | - | - | - | - | - |
PulsedeskPulsedesk is a universal helpdesk collecting requests from all channels. | 5.0 | 4 | - | - | - | - | - | - |
Softdial Contact CenterCloud contact center CCaaS platform with omnichannel. | 5.0 | 4 | - | - | - | - | - | - |
SparrowOmnichannel helpdesk with sales CRM, conversational AI, and customer 360. | 5.0 | 4 | - | - | - | - | - | - |
SugesterCloud helpdesk with time and task management. | 4.0 | 4 | - | - | - | - | - | - |
ViaDialogAI cloud contact center managing voice, chat, email and social media for customer service teams. | 5.0 | 4 | - | - | - | - | - | - |
Voximplant KitAll-in-one omnichannel cloud call center that automates inbound and outbound calls. | 4.5 | 4 | - | - | - | - | - | - |
AirdeskAirdesk is a centralized workspace for managing services, aligning with helpdesk/service management platforms. | 4.7 | 3 | - | - | - | - | - | - |
Alcea HelpdeskHelpdesk tracking system with issue tracking, KB, contract/opportunity tracking. | 5.0 | 3 | - | - | - | - | - | - |
AT&T Contact CenterAT&T Contact Center is a cloud-based omnichannel contact center platform. | 5.0 | 3 | - | - | - | - | - | - |
Awesome SupportAwesome Support is a WordPress help desk plugin with agent assignment and tickets. | 3.7 | 3 | - | - | - | - | - | - |
BevatelCall center solutions and customer service platform. | 5.0 | 3 | - | - | - | - | - | - |
CC4TeamsCC4Teams is a cloud omnichannel customer contact solution for Teams. | 4.7 | 3 | - | - | - | - | - | - |
Connex OneConnex One is an omnichannel customer engagement/contact center platform with analytics. | 3.0 | 3 | - | - | - | - | - | - |
ConneXioIntegrated suite covering dialer, CRM, PBX, workspace and HR portals for call centers. | 5.0 | 3 | - | - | - | - | - | - |
ConSol CM/Customer ServiceWeb-based customer service solution for managing service requests. | 5.0 | 3 | - | - | - | - | - | - |
CustomerWiseSupport-focused CRM covering support, sales, marketing, and asset management. | 4.0 | 3 | - | - | - | - | - | - |
cVortexCustomer service software for omnichannel support conversations. | 5.0 | 3 | - | - | - | - | - | - |
DaktelaCloud-based omnichannel contact center solution. | 4.3 | 3 | - | - | - | - | - | - |
DaVinciFlexible contact center platform integrating vendors and features. | 4.3 | 3 | - | - | - | - | - | - |
DextrCCaaS solution powered by Amazon Connect to enhance call center operations. | 5.0 | 3 | - | - | - | - | - | - |
EvantoDeskEvantoDesk is help desk software for SMEs. | 5.0 | 3 | - | - | - | - | - | - |
FernandCustomer support helpdesk software tailored for SaaS companies. | 5.0 | 3 | - | - | - | - | - | - |
GetHelpGetHelp manages help desk tickets in a cloud-based platform. | 4.7 | 3 | - | - | - | - | - | - |
InfoCisionInfoCision provides call center services, training, quality and efficiency. | 3.3 | 3 | - | - | - | - | - | - |
NestDeskMultichannel customer service with live chat, helpdesk, chatbot. | 5.0 | 3 | - | - | - | - | - | - |
Nixxis Contact SuiteNixxis Contact Suite is an inbound/outbound contact center platform with agent productivity tools. | 4.3 | 3 | - | - | - | - | - | - |
OdigoEnterprise CX/contact center platform serving 250+ clients globally. | 4.0 | 3 | - | - | - | - | - | - |
OhMDHIPAA-compliant omni-channel patient communication platform unifying text and phone for healthcare service teams. | 3.3 | 3 | - | - | - | - | - | - |
PulseCall center solution managing routing, recording, queues, transfers, and forwarding. | 3.7 | 3 | - | - | - | - | - | - |
Salesforce DeskSalesforce Desk is multi-channel help desk software for small businesses. | 4.0 | 3 | - | - | - | - | - | - |
SpiceXSpiceX is an integration/automation platform often used in contact center contexts. | 4.3 | 3 | - | - | - | - | - | - |
Support.ccHelp desk software with email ticketing and phone calls. | 5.0 | 3 | - | - | - | - | - | - |
SutiDeskOnline help desk software for managing customer service requests. | 4.7 | 3 | - | - | - | - | - | - |
TASKE ContactContact center software for optimizing customer interactions in call centers. | 3.7 | 3 | - | - | - | - | - | - |
UbicentrexInbound call center solution with supervision, performance monitoring, billing, and scheduling. | 4.7 | 3 | - | - | - | - | - | - |
versaSRS HelpDeskBrowser-delivered helpdesk/CRM for managing contacts and support events. | 4.7 | 3 | - | - | - | - | - | - |
VolieAutomotive call center software for dealership BDC agents. | 4.7 | 3 | - | - | - | - | - | - |
yoummdayProvides CX support but as freelance staffing marketplace. | 4.7 | 3 | - | - | - | - | - | - |
AlphaCXOmnichannel customer experience platform for business-customer communications. | 4.5 | 2 | - | - | - | - | - | - |
Amtelco Contact Center SoftwareCall and contact center software for hospitals, healthcare, and answering services. | 4.5 | 2 | - | - | - | - | - | - |
AsisteClickCollaborative multichannel customer support platform with live chat and ticketing. | 4.5 | 2 | - | - | - | - | - | - |
AudaraAI-powered omnichannel call center platform with copilot and QA automation. | 5.0 | 2 | - | - | - | - | - | - |
Business Manager 365Integrated helpdesk support solution for technology businesses. | 5.0 | 2 | - | - | - | - | - | - |
Castel Contact CenterCall center solution with live speech analytics for compliance and revenue. | 4.5 | 2 | - | - | - | - | - | - |
ChatarooAll-in-one solution with live chat, ticketing helpdesk, and visitor tracking. | 4.5 | 2 | - | - | - | - | - | - |
Cisco Unified Intelligent Contact Management EnterpriseCisco ICM manages contact routing, IVR, and agent availability for enterprise contact centers. | 4.0 | 2 | - | - | - | - | - | - |
Consol CM/HelpdeskIT support helpdesk for customers and employees. | 5.0 | 2 | - | - | - | - | - | - |
ContaqueBlended contact center with IVR, ACD, and predictive dialing. | 4.0 | 2 | - | - | - | - | - | - |
EckohEckoh is a multi-channel customer service suite with web chat, callback, email, SMS, and workflow. | 4.0 | 2 | - | - | - | - | - | - |
eGain MaileGain Mail automates and personalizes responses to customer emails and other channels at scale, a helpdesk/contact center function. | 4.0 | 2 | - | - | - | - | - | - |
GestSupTicket and support management solution. | 4.5 | 2 | - | - | - | - | - | - |
GuideSTARWhile GuideSTAR facilitates collaboration among law enforcement teams, it is not a general-purpose contact center or helpdesk solution. | 5.0 | 2 | - | - | - | - | - | - |
HelpDeskAdvancedHelpdesk with dynamic knowledge base creation. | 4.5 | 2 | - | - | - | - | - | - |
HelpdeskEddyWeb-based customer service helpdesk with live chat and mobile integration. | 5.0 | 2 | - | - | - | - | - | - |
Hosted Contact CenterAI-powered omnichannel hosted contact center platform for agent workflows. | 5.0 | 2 | - | - | - | - | - | - |
House-on-the-HillSaaS service desk software for ticket logging, tracking, and reporting. | 3.5 | 2 | - | - | - | - | - | - |
Insightly ServiceService module of Insightly CRM for customer support. | 4.0 | 2 | - | - | - | - | - | - |
Inter-Tel Contact Center SuiteInter-Tel Contact Center Suite deploys phone systems through IP/PBX for contact centers. | 3.5 | 2 | - | - | - | - | - | - |
Intermedia Contact CenterAI-powered omnichannel contact center for customer engagement. | 4.0 | 2 | - | - | - | - | - | - |
NITRO Help DeskHelp desk and trouble ticketing system on Microsoft 365/Teams/SharePoint. | 5.0 | 2 | - | - | - | - | - | - |
OneContact CCMultimedia IP-based call center solution with integrated voice communications management. | 4.5 | 2 | - | - | - | - | - | - |
Ozmo Omnichannel Support PlatformOmnichannel support platform empowering agents and self-service. | 5.0 | 2 | - | - | - | - | - | - |
OzonetelOzonetel is a cloud call center platform with IVR, routing, dialers, and omnichannel. | 5.0 | 2 | - | - | - | - | - | - |
Pega Customer ServiceCRM/service suite connecting customers across web, phone, email, chat channels. | 4.0 | 2 | - | - | - | - | - | - |
Plumsail HelpDeskHelp desk software for ticket management, automation, and knowledge base. | 5.0 | 2 | - | - | - | - | - | - |
RapportCMSSaaS contact center suite delivering inbound, outbound, digital channels, analytics, and WFM. | 5.0 | 2 | - | - | - | - | - | - |
Request ManagerRequest management software for handling support requests. | 4.0 | 2 | - | - | - | - | - | - |
RichdeskWeb-based service desk for ITSM and external customer support. | 4.5 | 2 | - | - | - | - | - | - |
SAAS FirstSAAS First combines CRM with AI-powered 24/7 customer support. | 5.0 | 2 | - | - | - | - | - | - |
SAP Service CloudSAP service cloud bridging front and back office for unified customer service. | 4.5 | 2 | - | - | - | - | - | - |
Sprinklr ServiceUnified customer service platform scaling across 30+ channels. | 5.0 | 2 | - | - | - | - | - | - |
TalkativeMulti-channel customer communication via website/app using voice, video, text, cobrowsing. | 5.0 | 2 | - | - | - | - | - | - |
TextelText-enables contact center phone numbers for SMS customer communication. | 4.5 | 2 | - | - | - | - | - | - |
TicksyHelp desk for raising support tickets and tracking client interaction. | 5.0 | 2 | - | - | - | - | - | - |
UserEchoOnline customer support with helpdesk, forum, KB, and live chat. | 4.5 | 2 | - | - | - | - | - | - |
XperienceCloud contact center with full functionality. | 5.0 | 2 | - | - | - | - | - | - |
ZOECloud IT ticketing with customer management, issue tracking, knowledge base. | 5.0 | 2 | - | - | - | - | - | - |
Admin24Customer service solution managing SLAs and support tickets. | 5.0 | 1 | - | - | - | - | - | - |
AheevaCCSInbound/outbound call solution with reporting and quality monitoring. | 4.0 | 1 | - | - | - | - | - | - |
AirlineOmnichannel customer service automation and issue management. | 4.0 | 1 | - | - | - | - | - | - |
ArandaIT service management software for IT processes. | 5.0 | 1 | - | - | - | - | - | - |
Artologik HelpDeskHelpdesk ticket software for external/internal support with FAQ. | 5.0 | 1 | - | - | - | - | - | - |
AttendoCloud help desk and customer support software with ERP/VoIP integrations. | 5.0 | 1 | - | - | - | - | - | - |
Barantum CRMsecondaryAlso includes call center functionality. | 5.0 | 1 | - | - | - | - | - | - |
BoldDeskBoldDesk is a customer service helpdesk/ticketing software. | 5.0 | 1 | - | - | - | - | - | - |
Bonga CloudCloud-based call center software for customer service. | 5.0 | 1 | - | - | - | - | - | - |
Brand EmbassyOmnichannel digital customer service platform for contact centers, with chatbot builder. | 5.0 | 1 | - | - | - | - | - | - |
CallerDesksecondaryAlso enables virtual call center setup. | 5.0 | 1 | - | - | - | - | - | - |
CCC.unoContact center software for debt collection agencies. | 5.0 | 1 | - | - | - | - | - | - |
Chatdesk TeamsScales customer care by providing agents that work alongside support teams. | 4.0 | 1 | - | - | - | - | - | - |
ChatLingualMultilingual customer support software for global enterprise service teams. | 4.0 | 1 | - | - | - | - | - | - |
Cirrus Contact CenterOmnichannel contact center solution. | 5.0 | 1 | - | - | - | - | - | - |
Cloud Call CentreCloud predictive dialer with inbound/blended contact center and VoIP/UC. | 5.0 | 1 | - | - | - | - | - | - |
CRMdeskWeb-based help desk and customer service ticketing software. | 5.0 | 1 | - | - | - | - | - | - |
DeskyHelpdesk ticketing system with live chat for startups. | 5.0 | 1 | - | - | - | - | - | - |
DevRevsecondaryCombines support/dev workflows in unified CRM. | 5.0 | 1 | - | - | - | - | - | - |
eFeedback Manager for Public AgenciesCRM/feedback management software for public agency customer service. | 5.0 | 1 | - | - | - | - | - | - |
Elementool Help DeskWeb-based helpdesk for tracking emails and tickets. | 4.0 | 1 | - | - | - | - | - | - |
Enjay CRMCRM, telephony, and call center software solution for enterprise businesses. | 3.0 | 1 | - | - | - | - | - | - |
Enreach OmnichannelCloud AI-enabled omnichannel customer communication platform. | 5.0 | 1 | - | - | - | - | - | - |
Focus DeskSystem for logging and handling customer inquiries. | 5.0 | 1 | - | - | - | - | - | - |
Fonvirtual Call CenterCall center software managing large volumes of online calls for customer service. | 3.0 | 1 | - | - | - | - | - | - |
GAT SERVICEManagement app to streamline customer service management. | 5.0 | 1 | - | - | - | - | - | - |
GleapAI-first customer support and feedback platform. | 5.0 | 1 | - | - | - | - | - | - |
HelpCenterHelpCenter is customer service helpdesk software for e-commerce. | 5.0 | 1 | - | - | - | - | - | - |
Helpdesk 365AI-driven SharePoint ticketing system for support requests. | 5.0 | 1 | - | - | - | - | - | - |
HelpMasterHelp desk software with workflow design and email integration. | 5.0 | 1 | - | - | - | - | - | - |
HuggyCustomer service solution to capture leads and engage customers. | 4.0 | 1 | - | - | - | - | - | - |
HydraWebRTC ACD contact center accessible from any device. | 5.0 | 1 | - | - | - | - | - | - |
InfosetOmnichannel customer service platform managing calls, emails, and social media. | 4.0 | 1 | - | - | - | - | - | - |
IntelliconAI-powered omnichannel contact center for inbound/outbound operations. | 4.0 | 1 | - | - | - | - | - | - |
InterDialog UCCSAI-powered contact center unifying voice, email, chat, social, video. | 5.0 | 1 | - | - | - | - | - | - |
iTouchVision HR HelpdeskHR Helpdesk SaaS for handling service requests across channels. | 5.0 | 1 | - | - | - | - | - | - |
Landis Contact CenterLandis is a certified call center software for Microsoft Teams with routing and queueing. | 5.0 | 1 | - | - | - | - | - | - |
MCUBEMCUBE is a cloud contact center managing call routing and multi-channel communications. | 5.0 | 1 | - | - | - | - | - | - |
Metaphor Contact CenterOmnichannel contact center across voice, email, text, social, web. | 4.0 | 1 | - | - | - | - | - | - |
NaofixNaofix is a helpdesk solution with email management for customer support. | 5.0 | 1 | - | - | - | - | - | - |
NEONNOWNEONNOW is a no-code cloud contact center platform. | 5.0 | 1 | - | - | - | - | - | - |
OASYS^Service management platform that automates ticketing and tracks inquiries. | 5.0 | 1 | - | - | - | - | - | - |
OFORKOpen-source ticketing system for managing support processes. | 5.0 | 1 | - | - | - | - | - | - |
OTOBOOpen source helpdesk with ticket management and multichannel communication. | 5.0 | 1 | - | - | - | - | - | - |
PatriotAs a central station monitoring platform, Patriot handles incoming alarm signals and dispatch operations similar to contact center workflows, managing alerts and operator responses to monitored events. | 2.0 | 1 | - | - | - | - | - | - |
Smiddle OmnichannelsecondaryUsed as an omnichannel layer in contact centers. | 5.0 | 1 | - | - | - | - | - | - |
Smiddle Siebel CRM ConnectorConnector integrating Cisco contact center with Siebel CRM in one interface. | 5.0 | 1 | - | - | - | - | - | - |
SolgariAI-driven customer engagement built on Microsoft Teams. | 5.0 | 1 | - | - | - | - | - | - |
SpechyCloud call center platform with IVR, call recording, and reports. | 5.0 | 1 | - | - | - | - | - | - |
sqanitConnects products to embedded app-free support for consumer goods service. | 5.0 | 1 | - | - | - | - | - | - |
StringeeXOmnichannel customer support platform across phone, video, chat, email, social. | 5.0 | 1 | - | - | - | - | - | - |
Sugar ServeSugar Serve centralizes customer service inquiries for support teams. | 5.0 | 1 | - | - | - | - | - | - |
SYNTHESYSComprehensive package for managing call centre operations. | 4.0 | 1 | - | - | - | - | - | - |
Team 360Team 360 provides dedicated 360-degree IT support services for maintaining websites and software applications, functioning as a helpdesk/support platform for IT service delivery. | 5.0 | 1 | - | - | - | - | - | - |
TelTelCall center management for inbound/outbound call flows. | 5.0 | 1 | - | - | - | - | - | - |
Tender SupportCloud-based help desk with knowledge base and forum features. | 4.0 | 1 | - | - | - | - | - | - |
TVox Omnichannel Contact CenterOmnichannel contact center across voice, email, chat, WhatsApp, SMS, video. | 5.0 | 1 | - | - | - | - | - | - |
VIERAI-powered contact center orchestrating voice, email, chat, feedback, workforce. | 5.0 | 1 | - | - | - | - | - | - |
Vocalcom Salesforce EditionVocalcom Salesforce Edition is a contact center for omnichannel customer interactions. | 4.0 | 1 | - | - | - | - | - | - |
Web+CenterWeb-based help desk and service desk suite with CRM and customer self-help. | 5.0 | 1 | - | - | - | - | - | - |
Wolken ServiceDeskEnterprise customer service desk for ticketing and support. | 4.0 | 1 | - | - | - | - | - | - |
WonderDeskWeb-based help desk solution with remote technicians. | 5.0 | 1 | - | - | - | - | - | - |
YuniqueMultichannel customer connection platform with contact management and reporting. | 5.0 | 1 | - | - | - | - | - | - |
ZendoZendo provides chat-centric service automation with workflows, invoicing, and service catalog. | 5.0 | 1 | - | - | - | - | - | - |
Zoom Contact CenterZoom Contact Center is an AI-powered CCaaS platform. | 5.0 | 1 | - | - | - | - | - | - |
3C PlusTool for selling, serving, and collecting—a contact center/operations platform. | 0.0 | 0 | - | - | - | - | - | - |
8x8 Engage8x8 Engage is a CX platform for customer-facing teams across touchpoints. | 0.0 | 0 | - | - | - | - | - | - |
Adereso HelpdeskAdereso Helpdesk is a SaaS omnichannel customer success/helpdesk platform. | 0.0 | 0 | - | - | - | - | - | - |
Aeonix Contact CentersecondaryBranded as a contact center solution. | 0.0 | 0 | - | - | - | - | - | - |
Agent360Customer service software combining AI receptionist, live chat, ticketing, KB, and surveys. | 0.0 | 0 | - | - | - | - | - | - |
AI Contact Center SolutionsCloud-based AI-enabled contact center that automates interactions and aids agents. | 0.0 | 0 | - | - | - | - | - | - |
Akio.CXUnified omnichannel customer relations/contact center platform with listening analytics. | 0.0 | 0 | - | - | - | - | - | - |
Aladino by DigevoPlatform that automates and modernizes contact centers. | 0.0 | 0 | - | - | - | - | - | - |
Ameyo EngageCloud-based call center software for customer engagement. | 0.0 | 0 | - | - | - | - | - | - |
auxx.AisecondaryAlso positioned as customer support platform. | 0.0 | 0 | - | - | - | - | - | - |
AxialysAI-powered cloud telephony with CRM integrations to scale customer service and support. | 0.0 | 0 | - | - | - | - | - | - |
BeepcallsecondaryDescribed as call center software. | 0.0 | 0 | - | - | - | - | - | - |
BelsmartCloud omnichannel contact center for sales, marketing, lead gen and service. | 0.0 | 0 | - | - | - | - | - | - |
Bizapp Service DeskCloud-based customer support software for managing tickets, assets, and tasks. | 0.0 | 0 | - | - | - | - | - | - |
BlueTweakAI-powered customer support workspace unifying conversations and records. | 0.0 | 0 | - | - | - | - | - | - |
BuzzmonitorAI-powered social media management and customer engagement tool. | 0.0 | 0 | - | - | - | - | - | - |
C3 Cloud Contact CenterMida C3 is a cloud contact center solution integrated with UC. | 0.0 | 0 | - | - | - | - | - | - |
Call Center as a ServiceCloud-based call center managing call distribution and customer experience. | 0.0 | 0 | - | - | - | - | - | - |
CallexAI-based call center solution with omnichannel voice, chat, email, SMS, WhatsApp. | 0.0 | 0 | - | - | - | - | - | - |
CallOrbitCall center software with smart routing, analytics and AI workflows for voice and digital ops. | 0.0 | 0 | - | - | - | - | - | - |
CapX EngageCustomer engagement software enabling enterprises to connect with customers via video interactions. | 0.0 | 0 | - | - | - | - | - | - |
CASER Legal EditionCASER manages incoming customer requests as a case management/helpdesk application. | 0.0 | 0 | - | - | - | - | - | - |
CB Exchange Server SyncCB Exchange Server Sync synchronizes multiple Exchange/Outlook accounts including emails, tasks, contacts, calendars, and folders across systems. | 0.0 | 0 | - | - | - | - | - | - |
CenterMasterCloud call center with IVR, ACD and dialer. | 0.0 | 0 | - | - | - | - | - | - |
CenturionCARESComprehensive contact center platform with hosted/on-prem ACD, IVR, and PBX. | 0.0 | 0 | - | - | - | - | - | - |
Channel.ioBusiness communications platform for customer engagement and retention. | 0.0 | 0 | - | - | - | - | - | - |
Chatiex AICustomer support solution managing tickets, email inboxes, FAQs, and customer communication. | 0.0 | 0 | - | - | - | - | - | - |
CintrixCloud-based contact center managing calls, SMS, email, and chatbot communications. | 0.0 | 0 | - | - | - | - | - | - |
ClearFeedClearFeed is a conversational support platform for Slack-first teams managing tickets. | 0.0 | 0 | - | - | - | - | - | - |
Cloud Call Center SolutionCloud call center with multichannel engagement, IVR, dialers, and analytics. | 0.0 | 0 | - | - | - | - | - | - |
comdeskAI-integrated call center software with VoIP, routing, CRM integration. | 0.0 | 0 | - | - | - | - | - | - |
CommandLink CCaaSCommandLink CCaaS is a software-based contact center as a service platform. | 0.0 | 0 | - | - | - | - | - | - |
CommBoxAll-in-one customer support and messaging platform for dialogue with customers. | 0.0 | 0 | - | - | - | - | - | - |
CommPeak Cloud PBXsecondaryIncludes call center operations features. | 0.0 | 0 | - | - | - | - | - | - |
ConSol CM/TicketingTicketing system for efficiently managing and processing requests. | 0.0 | 0 | - | - | - | - | - | - |
Contact Centre SolutionAI-powered omnichannel contact center spanning voice, chat, WhatsApp, email and social. | 0.0 | 0 | - | - | - | - | - | - |
CordlessModern telephony platform for customer support teams. | 0.0 | 0 | - | - | - | - | - | - |
CoztelCloud contact center with outbound dialers, ACD, IVR, hosted PBX. | 0.0 | 0 | - | - | - | - | - | - |
CT-MAXCall center tool providing ACD, IVR, predictive dialing. | 0.0 | 0 | - | - | - | - | - | - |
CustomerFirstSupport/helpdesk system with defect tracking, email integration, and ticketing. | 0.0 | 0 | - | - | - | - | - | - |
CXInfinityCXInfinity integrates with Genesys, Cisco, Avaya, Five9, etc. as a contact center solution. | 0.0 | 0 | - | - | - | - | - | - |
DCDialFull-featured digital call center solution. | 0.0 | 0 | - | - | - | - | - | - |
DeskDaysecondaryIncludes a chat-based service desk for IT support. | 0.0 | 0 | - | - | - | - | - | - |
DeskoalaHelp desk and ticketing software managing customer requests from multiple channels. | 0.0 | 0 | - | - | - | - | - | - |
DeskOneHelpdesk software with 30+ performance indicators for customer service operations. | 0.0 | 0 | - | - | - | - | - | - |
DeskXpandDeskXpand is a collaborative customer support software with ticket automation and omnichannel features. | 0.0 | 0 | - | - | - | - | - | - |
Digicontacts100% cloud omnichannel contact center with AI, predictive dialing, ACD, IVR, CRM. | 0.0 | 0 | - | - | - | - | - | - |
Digital queueAI-enabled call center software improving service metrics and telephony ops. | 0.0 | 0 | - | - | - | - | - | - |
DiscoveriezAI/RPA Voice-of-Customer tool that flags risky phrases in customer interactions. | 0.0 | 0 | - | - | - | - | - | - |
Donkey SupportCustomer service software enabling teams to respond on Slack, Discord, or Telegram. | 0.0 | 0 | - | - | - | - | - | - |
EasyDeskEasyDesk centralizes emails, tickets, and chat in one help desk. | 0.0 | 0 | - | - | - | - | - | - |
EchonextsecondaryAlso includes contact center functionality. | 0.0 | 0 | - | - | - | - | - | - |
Edify Huddle CXsecondaryIncludes CCaaS contact center capability. | 0.0 | 0 | - | - | - | - | - | - |
eFACiLiTY Helpdesk and KnowledgebaseeFACiLiTY Helpdesk manages service requests and support tickets with a knowledgebase. | 0.0 | 0 | - | - | - | - | - | - |
eGain SuiteCloud omnichannel customer engagement/service solution for enterprise brands. | 0.0 | 0 | - | - | - | - | - | - |
ElementoolElementool is listed in the Help Desk category for issue tracking/ticketing workflows. | 0.0 | 0 | - | - | - | - | - | - |
Ellevo NextEllevo Next is a B2B ticketing and customer service SaaS platform. | 0.0 | 0 | - | - | - | - | - | - |
Emojot CCMEmojot CCM captures, analyzes, and resolves customer complaints across channels. | 0.0 | 0 | - | - | - | - | - | - |
Emplifi Service CloudContact center automation platform elevating customer journey experiences. | 0.0 | 0 | - | - | - | - | - | - |
EnchantHelp desk for phone, email, and ticket tracking. | 0.0 | 0 | - | - | - | - | - | - |
etrack1GDPR-compliant ticketing system with knowledge base and multi-channel communication. | 0.0 | 0 | - | - | - | - | - | - |
Ever CallCTI system improving customer management operations. | 0.0 | 0 | - | - | - | - | - | - |
eXpandUnifies calls, WhatsApp, and social networks for campaign management. | 0.0 | 0 | - | - | - | - | - | - |
Expertflow Contact CenterContact center for voice, video, chat, email with IVR, CRM, and AI bot integration. | 0.0 | 0 | - | - | - | - | - | - |
Fusion Connect CCaaSHosted CCaaS contact center solution delivering customer experience across communication channels. | 0.0 | 0 | - | - | - | - | - | - |
GoContactNative cloud CCaaS platform with omnichannel and AI. | 0.0 | 0 | - | - | - | - | - | - |
GoDeskEmail support tool/help desk for startups and SMEs. | 0.0 | 0 | - | - | - | - | - | - |
GoodCallCloud CTI service for telephone operations optimization. | 0.0 | 0 | - | - | - | - | - | - |
Helpdesk MXHelpdesk with unified inbox, emails, contact forms, and customer activity tracking. | 0.0 | 0 | - | - | - | - | - | - |
HelpDesk ProHelpDesk Pro is free help desk software with smart ticketing and technician tools. | 0.0 | 0 | - | - | - | - | - | - |
HelpLaneHelpLane is customer support software with unified inbox, automation, and self-service. | 0.0 | 0 | - | - | - | - | - | - |
Helpline SoftwareCall routing and on-call scheduling solution for helplines. | 0.0 | 0 | - | - | - | - | - | - |
HelploomCustomer support software for small teams to manage service inquiries. | 0.0 | 0 | - | - | - | - | - | - |
HelpMateCustomer service tool with team inbox, knowledge base, and ticketing. | 0.0 | 0 | - | - | - | - | - | - |
HelpyHelpy is an open-source multilingual helpdesk with email tickets, knowledgebase, and communities. | 0.0 | 0 | - | - | - | - | - | - |
HumachCloud contact center platform for customer sales and service flex. | 0.0 | 0 | - | - | - | - | - | - |
iCallifyAI-powered call center software with dialers, IVR, and WhatsApp. | 0.0 | 0 | - | - | - | - | - | - |
ICTCRMICTCRM is open-source CRM integrating contact center features. | 0.0 | 0 | - | - | - | - | - | - |
ID CloudCloud-hosted telephony and contact centre software. | 0.0 | 0 | - | - | - | - | - | - |
ilogixxVoIP-based multi-channel customer dialogue and call distribution software. | 0.0 | 0 | - | - | - | - | - | - |
ImaradeskImaradesk is help desk software for tickets, workflow automation, and unified customer conversations. | 0.0 | 0 | - | - | - | - | - | - |
IMIchatCloud omnichannel customer service software for inbound and outbound support. | 0.0 | 0 | - | - | - | - | - | - |
INEXSO ERMEnterprise response management for monitoring emails and assigning to agents. | 0.0 | 0 | - | - | - | - | - | - |
InextrixIntelligent call center software for sales, productivity and CX. | 0.0 | 0 | - | - | - | - | - | - |
Infizo DeskInfizo Desk is help desk ticketing software for customer support workflows. | 0.0 | 0 | - | - | - | - | - | - |
Infraon HelpdeskInfraon Helpdesk manages support tickets to increase customer satisfaction. | 0.0 | 0 | - | - | - | - | - | - |
initdesksecondaryFunctions as a help desk ticketing system. | 0.0 | 0 | - | - | - | - | - | - |
InstadeskInstadesk is an AI-empowered contact center solution for enterprise customer communications. | 0.0 | 0 | - | - | - | - | - | - |
IPTelCall center, IP PBX, auto dialer, and CRM software. | 0.0 | 0 | - | - | - | - | - | - |
IssuebearIssuebear is a B2B service desk for client support. | 0.0 | 0 | - | - | - | - | - | - |
IssueCentreIssueCentre is a help desk tool for responsive customer service with tickets and knowledge base. | 0.0 | 0 | - | - | - | - | - | - |
IT2MIT2M is a complete ITSM (IT Service Management) and ESM (Enterprise Service Management) solution that provides service desk and corporate services management capabilities. | 0.0 | 0 | - | - | - | - | - | - |
JoCallCloud contact center unifying voice, video, chat, WhatsApp and chatbot in agent desktop. | 0.0 | 0 | - | - | - | - | - | - |
KDeskService desk platform combining ticketing, contact management, and automation. | 0.0 | 0 | - | - | - | - | - | - |
KingAsterisk Contact Center SoftwareContact center software and Vicidial solutions. | 0.0 | 0 | - | - | - | - | - | - |
KIXOpen source service management software for IT service management and technical service desks. | 0.0 | 0 | - | - | - | - | - | - |
klink.cloudklink.cloud is a cloud-based omnichannel contact center platform. | 0.0 | 0 | - | - | - | - | - | - |
KundoAll-in-one digital customer service platform across email, chat, forum, social. | 0.0 | 0 | - | - | - | - | - | - |
Landpark HelpdeskHelp desk solution with ticketing, knowledge base, email templates. | 0.0 | 0 | - | - | - | - | - | - |
LibertyCloud-based omnichannel communications provider with workforce management and analytics. | 0.0 | 0 | - | - | - | - | - | - |
LMISJapanese in-house IT service management tool for B2B process management. | 0.0 | 0 | - | - | - | - | - | - |
MetaCaseDeskMetaCaseDesk is an advanced help desk, ticketing, and case management tool. | 0.0 | 0 | - | - | - | - | - | - |
MiAgentWeb-based CRM/agent platform stripping complexity from contact handling. | 0.0 | 0 | - | - | - | - | - | - |
MicrotalksecondaryAlso provides contact center software. | 0.0 | 0 | - | - | - | - | - | - |
MiiTelsecondaryUsed by call center and telesales workers for call handling and analytics. | 0.0 | 0 | - | - | - | - | - | - |
Mobile Service CloudUnified inbox managing live chat, email, WhatsApp for customer service. | 0.0 | 0 | - | - | - | - | - | - |
MostableComputer telephony integration with AI-enabled CRM for customer satisfaction. | 0.0 | 0 | - | - | - | - | - | - |
MSP ProcessPSA-integrated service desk tooling for MSPs to enhance helpdesk and Zero Trust workflows. | 0.0 | 0 | - | - | - | - | - | - |
MuninXMuninX is cloud-based help desk software with AI-assisted ticket management for small teams. | 0.0 | 0 | - | - | - | - | - | - |
MyProviderCustomer service solution for internet providers handling connection and technical issues. | 0.0 | 0 | - | - | - | - | - | - |
NetkaQuartz Service Desk XNetkaQuartz Service Desk X provides fast ticketing, smart automation, self-service portal, and real-time performance insights specifically designed for IT support operations and service desk management. | 0.0 | 0 | - | - | - | - | - | - |
NexivoCloud contact center platform for multilingual customer service across multiple channels. | 0.0 | 0 | - | - | - | - | - | - |
Nixxis DigitalAll-in-one cloud call center solution covering all media channels. | 0.0 | 0 | - | - | - | - | - | - |
NobelBiz OMNI+Omnichannel contact center technology with carrier network. | 0.0 | 0 | - | - | - | - | - | - |
NovelVox Unified Agent DesktopIntegrated contact center agent desktop application. | 0.0 | 0 | - | - | - | - | - | - |
nServiceService management solution for managing customer requests, assets, contracts, and self-help portals. | 0.0 | 0 | - | - | - | - | - | - |
Nuance Contact Center AIContact center platform using conversational AI to improve customer and agent experiences. | 0.0 | 0 | - | - | - | - | - | - |
NvoipBusiness communication platform supporting customer service, sales, and operations (VoIP-based). | 0.0 | 0 | - | - | - | - | - | - |
OmnisContact center software for engagement, agent monitoring, and reporting. | 0.0 | 0 | - | - | - | - | - | - |
OneDirectSingle service management platform combining feedback, social care, telephony, and messaging. | 0.0 | 0 | - | - | - | - | - | - |
PaviorCloud customer support with live chat, CRM, and campaigns in one dashboard. | 0.0 | 0 | - | - | - | - | - | - |
PBXwaresecondaryAlso offers CCaaS contact center capabilities. | 0.0 | 0 | - | - | - | - | - | - |
Personalized Agent Intelligent Routing (PAIR)Call routing using emotion AI to match customers with agents. | 0.0 | 0 | - | - | - | - | - | - |
PuzzelOmnichannel contact center and digital engagement platform. | 0.0 | 0 | - | - | - | - | - | - |
PylonPylon is a B2B customer support tool with ticketing, live chat, and knowledge base. | 0.0 | 0 | - | - | - | - | - | - |
QRisTixTurns service requests into tickets for customer delight. | 0.0 | 0 | - | - | - | - | - | - |
RelayAI-native help desk with smart routing, multi-channel inbox, and knowledge base. | 0.0 | 0 | - | - | - | - | - | - |
ReplyDeskMultichannel ecommerce helpdesk unifying customer interactions. | 0.0 | 0 | - | - | - | - | - | - |
ResolbitResolbit is a help desk for support tickets, claims, disputes, and knowledge base. | 0.0 | 0 | - | - | - | - | - | - |
RezoData-first contact center powered by autonomous AI agents. | 0.0 | 0 | - | - | - | - | - | - |
Rhino SupportBrandable web-based helpdesk application that works with existing email for support teams. | 0.0 | 0 | - | - | - | - | - | - |
SeaTicketAI-assisted ticketing, prioritization, and workflow management for issues. | 0.0 | 0 | - | - | - | - | - | - |
SendBoardEmail help desk, CRM, and workflow automation inside Trello. | 0.0 | 0 | - | - | - | - | - | - |
Senju/SMCustomer service management platform coordinating knowledge bases and teams. | 0.0 | 0 | - | - | - | - | - | - |
SeraphSeraph is open-source customer support management for IT support companies. | 0.0 | 0 | - | - | - | - | - | - |
ServitiumCRMServitiumCRM is a web-based customer service management solution designed to organize and automate daily service operations. | 0.0 | 0 | - | - | - | - | - | - |
SimpleConnectSimpleConnect is a Japanese contact center tool managing calls, emails, SMS, and chats. | 0.0 | 0 | - | - | - | - | - | - |
SNDeskCloud-based customer service software with call logging, scheduling, and reporting for support teams. | 0.0 | 0 | - | - | - | - | - | - |
SocialboardsTurns social posts, comments and DMs into support tickets for customer service. | 0.0 | 0 | - | - | - | - | - | - |
SOGEDES.XCloud-based omnichannel contact center software for call centers. | 0.0 | 0 | - | - | - | - | - | - |
stormFedRAMP-high full-stack cloud contact center solution. | 0.0 | 0 | - | - | - | - | - | - |
SupportLayerHelpdesk software with SLAs, roles, and live chat. | 0.0 | 0 | - | - | - | - | - | - |
SympoQSympoQ is an AI-powered help desk for customer service across multiple inbound channels. | 0.0 | 0 | - | - | - | - | - | - |
TaskFlowAll-in-one contact center, helpdesk, CRM, and dialer software. | 0.0 | 0 | - | - | - | - | - | - |
TelebuHubAll-in-one contact center software for communication and CX. | 0.0 | 0 | - | - | - | - | - | - |
telegraWeb-based telephony and cloud ACD for call centers. | 0.0 | 0 | - | - | - | - | - | - |
ThenaThena is a customer support AI platform for resolving tickets and managing accounts for B2B teams. | 0.0 | 0 | - | - | - | - | - | - |
ThuliumAI-powered omnichannel contact center with VoIP, tickets, and CRM. | 0.0 | 0 | - | - | - | - | - | - |
Ticketing As A ServiceMicrosoft Teams ticketing system for IT, HR, customer care, and legal. | 0.0 | 0 | - | - | - | - | - | - |
TickXTickX is a ticket and help desk system built on SharePoint. | 0.0 | 0 | - | - | - | - | - | - |
TIKTINGITIL v4 compliant help desk and ticketing system with AI tickets and KB. | 0.0 | 0 | - | - | - | - | - | - |
Total.CareHealthcare call queue management with IVR and auto-attendant. | 0.0 | 0 | - | - | - | - | - | - |
tryviumtryvium is an AI-enabled cloud contact center for routing, queues, and bots. | 0.0 | 0 | - | - | - | - | - | - |
uCare Help DeskuCare is open-source help desk software with agents, ticket assignment, and filtering. | 0.0 | 0 | - | - | - | - | - | - |
USU IT Service ManagementUSU IT Service Management is an ITIL-compliant ITSM suite for IT service desks. | 0.0 | 0 | - | - | - | - | - | - |
VaaniContact center solution with omnichannel dialer for CX and sales engagement. | 0.0 | 0 | - | - | - | - | - | - |
Verint Open PlatformVerint Open Platform uses AI to improve customer interactions and workflows in contact centers. | 0.0 | 0 | - | - | - | - | - | - |
Virtual Contact Center (VCC)Cloud contact center with multi-channel inbound/outbound voice, SMS, email, chat. | 0.0 | 0 | - | - | - | - | - | - |
Visiativ Customer Service24/7 omnichannel customer service for customers and resellers. | 0.0 | 0 | - | - | - | - | - | - |
VisionReplyCustomer support ticket tracking and resolution. | 0.0 | 0 | - | - | - | - | - | - |
VocalcomCloud customer service software used by hundreds of thousands of contact center agents. | 0.0 | 0 | - | - | - | - | - | - |
Voice SolutionOmni-channel cloud call center and voice broadcast platform. | 0.0 | 0 | - | - | - | - | - | - |
WemacxCRM platform integrating call center capabilities with AI technology. | 0.0 | 0 | - | - | - | - | - | - |
WiserepCall center software with multilingual conversations, analytics and integrations. | 0.0 | 0 | - | - | - | - | - | - |
XiVOsecondaryAlso includes call center management capabilities. | 0.0 | 0 | - | - | - | - | - | - |
YapletCombines live chat, chatbots, knowledge base, and email in one helpdesk system. | 0.0 | 0 | - | - | - | - | - | - |
Zence ServiceSupport software with ticketing, feedback, and workflow automation. | 0.0 | 0 | - | - | - | - | - | - |
ZuqoAI-native contact center for enterprise operations with learning and compliance. | 0.0 | 0 | - | - | - | - | - | - |