Rating
4.8
324 reviews
Starting price
$25
Per User
Categories
9
Founded
1996
Employees
40
DialedIn's call center software transforms every interaction. It automates outbound and inbound calling, boosts productivity, and drives revenue for call centers and sales teams. With fast, easy deployment, you’re up and running in hours. Key features include: • Advanced, compliant dialing modes (manual, preview, progressive, predictive) to maximize contact rates. • Skills-based ACD that intelligently re-routes calls based on defined parameters. • Seamless integration with top CRMs, apps, and scripting tools. • Real-time reporting and analytics with customizable dashboards. • Omnichannel communication via phone, chat, social media, email, and click-to-call. • Robust DID management with clean caller ID to help address scam issues. • Customizable call scripting with "if/then" branches for follow-ups like appointment cards. • US-based tech support.
Ad spend / mo
$731
15 paid keywords
Paid visits / mo
51
Organic keywords
452
Organic visits / mo
515
Authority
24
360 ref domains
Creatives run
67
as Chase Data Corp
Active now
1
last 14 days
Advertising since
Jan 2025
1+ yr running
Last seen
today
still active
The shared messaging across Contact Center & Helpdesk Software advertisers - the validated angles to copy. See the niche →
(324 reviews)
My overall experience was “ok”. The system made it easy to get the job done. Also, it was easy to navigate.
Pros: Easy to access and use. Easy to go through calls and make call backs. Easy to navigate. Customer support is always there.
Cons: Cold calling clients whose data was not up to date. This essentially makes the consumer doubtful and the caller with no confidence. The system may have crashed a time or two.
Shanyce R. · Call center representative · Financial Services · May 19, 2026
Seamless process. Clear phone calls and messages. I’ve used many dialers in the past. This is the easiest and best one.
Pros: It’s efficient and fast. I love how easy it is to monitor incoming calls while making outbound calls.
Cons: Sometimes we have issues with connectivity. The system will log me out multiple times. However, this is rare.
Ramses O. · Sales Associate · Marketing and Advertising · May 19, 2026
Overall nothing bad to say really it could use a bit of adjustments just like everything else needs a little kick to it
| Category | Page | Rank | Placement |
|---|---|---|---|
| Inside Sales | 1 | 1 | Ad |
Domain confidence 98%
| Keyword they bid on |
|---|
| CPC |
|---|
| Pos |
|---|
| % budget |
|---|
| Landing page |
|---|
| justcall | $10.44 | 6 | 47.0% | getdialedin.com/glp-justcall/ |
| dialedin | $29.11 | 1 | 35.7% | getdialedin.com/outbound-call-management/predictive-dialer-software/ |
| dialer predictive | $32.50 | 6 | 8.9% | getdialedin.com/outbound-call-management/predictive-dialer-software/ |
| dialed in dialer | $35.54 | 1 | 4.8% | getdialedin.com/outbound-call-management/predictive-dialer-software/ |
| convoso agent | $15.74 | 1 | 2.0% | getdialedin.com/glp-convoso-dialer/ |
| call verification | $2.39 | 1 | 1.5% | getdialedin.com/glp_competitor_and_cloud/ |
| web based predictive dialer | $0.00 | 5 | 0.0% | getdialedin.com/outbound-call-management/predictive-dialer-software/ |
| talk desk app | $7.57 | 3 | 0.0% | getdialedin.com/glp_competitor_and_cloud/ |
| what auto dialers support multi-line calling and local presence | $0.00 | 4 | 0.0% | getdialedin.com/outbound-call-management/predictive-dialer-software/ |
| truecaller api | $4.61 | 4 | 0.0% | getdialedin.com/outbound-call-management/ |
| cheap predictive dialer | $34.68 | 3 | 0.0% | getdialedin.com/glp_competitor_and_cloud/ |
| first orion branded calling | $26.39 | 3 | 0.0% | getdialedin.com/outbound-call-management/ |
Automated Predictive Dialer
Set Up In Minutes, Not Days — Boost talk time by up to 300% with our high-speed predictive and power dialing technology. Increase agent productivity and streamline your workflow with our all-in-one platform. 5 Stars, Zero Hassle. Extremely customizable. Highly rated & reviewed. Easy to use. Free trial. Fast implementation.
https://www.getdialedin.com › dialedin
Real-Time Caller ID Protection
Fast Caller ID Verification — Automated flagged number remediation to protect outbound call performance. Drive higher live connect rates using Clean Caller ID™'s automated protection. Flexible Pricing Plans.
https://www.getdialedin.com
High-Performance Power Dialer | No Long-Term Contracts
Automate your outreach and eliminate manual dialing with our high-volume sales tools. Increase agent productivity and streamline your workflow with our all-in-one platform. Easy to use. Free trial.
https://www.getdialedin.com › dialedin
Call Center Software
Call Center Monitoring Tools — Call center agent monitoring software that monitors agents in real-time. Monitor calls, train...
https://www.getdialedin.com › callcenter › recording
Set Up In Minutes, Not Days
No Hidden Fees or Costs — Boost talk time by up to 300% with our high-speed predictive and power dialing technology. Free trial.
https://www.getdialedin.com › dialedin
Pros: How fast the calls come in on other dialers they are a bit so slow but this one is just right could use a few tinks but other that it's good to go
Cons: Sometimes you can't hear when a call comes in so you get very frustrated and even though you can see the numbers at the bottom don't mean you know your in a call
Tatijana D. · Opener · Wholesale · May 14, 2026
Overall, DialedIn CCaaS is efficient and easy to work with. It keeps calls moving, provides clear real‑time metrics, and simplifies daily workflow. The only downside is that pacing can be inconsistent at times, which affects productivity.
Pros: The best thing about DialedIn CCaaS is how it automates call delivery while giving supervisors and agents real‑time visibility into performance, queues, and productivity.
Cons: Here’s a strong, clean answer you can give for “What did you like least about DialedIn CCaaS?” — written the way a real agent or supervisor would say it, and grounded in how the system actually behaves. --- What I liked least about DialedIn CCaaS > The thing I liked least about DialedIn is how inconsistent the pacing can feel across different campaigns. > Some campaigns fly, others crawl, and as an agent you don’t always get clear visibility into why the dialer is running slow. When the pacing drops, it hurts SLA, talk time, and overall productivity, and it can feel like you’re just sitting there waiting on the system instead of actually working.
Jennifer N. · Telemarketer · Telecommunications · May 14, 2026
Decent . It’s not a bad experience. It could’ve been better in my eyes. The training could use improvement
Pros: The layout is easy and quick to learn . Very simple for someone who is not that good with computers or technology
Cons: Could improve on available, busy and sign out . No mute button at all. You can sign out your account on accident .
Koa D. · Customer Service Representative · Marketing and Advertising · May 5, 2026
Perfect. Everyone I have come in contact with has been great. Its very rare that no matter who you talk to you get the same great service.
Pros: The staff is amazing, friendly and always go the extra mile to help. I would recommend them to everyone.
Cons: I seriously cannot find any cons. I have works customer service for over 40 years. They are one on the best at what they do.
Cheri C. · Licensed Health insurance Agent · Insurance · April 29, 2026
It’s reliable for my everyday working life and it gets the job done consistently. Definitely will recommend.
Pros: Ease of use and it is reliable for me and others to use on a daily basis. Worth using frequently for work.
Cons: Technology issues from time to time that hinders my progress helping my clients. Sometimes it would freeze.
Sharise C. · Insurance agent · Insurance · April 28, 2026
Good. Quality of calls are good. Easy to navigate screens. Made my 1st call job super easy to pick up. Making sales!
Pros: Ease of use. Ive never used a dialing system before. I was able to pick it right up no problem. Made sales easier!
Cons: First call pitch doesnt pop up sometimes after a new log in. Works on the second call after that when it does not pop up!
Eric B. · Opener Closer · Leisure, Travel & Tourism · April 28, 2026
Very pleased with the product overall. It's easy to use and great value. The screen management makes it easy to navigate
Pros: Ease of use and the value you get for the money spent. It's such a great product. I'd recommend it for any one
Cons: Someone's we get dead air when manually calling guests. You've gotta call the number a few times for it to go through
Maranda D. · Activations · Marketing and Advertising · April 27, 2026
Pros: It’s simple and easy to navigate and honestly, it rarely gives me any issues, unlike what I see and hear from other people.
Cons: Sometimes there’s some audio issues or it will close out and will have to wipe settings and reset but very rarely, at least for me.
Alane S. · Licensed Sales Agent · Insurance · April 7, 2026
Overall its a good, straightforward program. Easy to navigate, easy to solve problems. Makes it much easier for us customer agents and the people training.
Pros: Everything was automatic and secure. The menus were very straightforward. If there was any hiccup, it was as easy as restarting the application.
Cons: I had to pause my availability in order to check the stats. I feel like a more easy way to access this information is crucial.
Ricardo I. · Survey Agent · Market Research · April 7, 2026
Overall good but many times frustrating. Loading a new list and it still keeps all the old stuff already called and dispositioned
Pros: Customer support is great, but there are aften little glitches that seem too repetitive. 5 mornings in a row taking a half hour just to be able to get in and have it function properly is not a great way to start the day
Cons: Very simple to use! No complicated or unnecessary steps Issues as this effect o erall productivity for the call center
Gina G. · Collections Specialist · Fund-Raising · April 7, 2026
Pros: The navigation of the platform helps and leads to better productivity improvement. It helps us control our customers and weed out the best clients to make sales to.
Cons: I didn't like how when I removed someone from the list of eventually , they always pop up again their information was taken out the system.
Taliya P. · Appointment setter · Telecommunications · March 31, 2026
Pros: I use DialedIn at work and I enjoy that it can do more than any typical dialer. I can keep my leads organized, track my calls, and jot down notes and dispositions very easily. Nothing feels complicated and it didn’t take long at all to figure out, which I really like.
Cons: The interface looks pretty basic and could use a more modern refresh, but other than that I have no complaints.
Angelica C. · Licensed agent · Insurance · March 20, 2026
I had zero issues when using the system, it never crashed our timed out and always ran smoothly with no dropped calls
Pros: The system was easy to navigate and it was simple to use. The call connections were clear with no issues
Cons: The layout itself seemed a little outdated. It’s not necessarily a negative but the design came off a little oldschool
Kyle W. · Benefits Consultant · Insurance · March 20, 2026
Overall, my experience with DialedIn CCaaS was positive. The platform helped streamline call operations, improved agent productivity, and provided useful real-time visibility into team performance. While there are areas that could benefit from additional customization and reporting flexibility, it was a reliable solution for managing daily contact center operations.
Pros: What I liked most about DialedIn CCaaS was its ease of use and reliability. The platform made it simple for agents to manage calls efficiently while giving managers clear visibility into performance through real-time reporting and analytics. It helped streamline daily operations and improved team productivity.
Cons: While the system performed well overall, improvements could be made in reporting flexibility, user permissions management, and faster configuration changes without relying on support.
Alvaro M. · COO · Outsourcing/Offshoring · March 13, 2026
My overall experience is great, the dialer allows me to do my job easily. With small bug fixes and updates it would be perfect.
Pros: I like how easy DialedIn is to use. The interface is very simple and to the point. It has all the features I need to take calls, make outbound calls, and reschedule clients.
Cons: What I dislike the most about DialedIn is that the calls can be choppy even with a hard wired connection. Sometimes the dollar also freezes, which can be a little frustrating, especially when it’s time to end a call and you can’t.
Jayla S. · Licensed health insurance agent · Insurance · March 9, 2026
I've had a great time with the program and have had no issues at all with working with this system very easy to navigate
Pros: Customization chat and communication,lead management, customer support, value for money and security
Cons: There is nothing I can complain about really this is a well put together system I myself am very satisfied
AMELIA P. · Customer service, Transfer agent · Consumer Services · March 7, 2026
Pleasant experiences with the dial-in. This dialedin Makes my work day go fast because calls come in fast.
Pros: I think the most I like about this application is how Very Easy it is to use and the calls come in fast! That's the back which makes time fly by at work. Also, managers and other team members are able to
Cons: Since I've been using this application system I have Only had a couple glitches, and about 2 to 3 times a work shift I have to wipe the settings. That's like basically restarting or rebooting which can be an inconvenient when you're in the flow of talking to customers. That does affect you when you are trying to reach your quota restarting could cost you a few minutes of your day not that big of a deal just a slight inconvenient.
JoAnn L. · Transfer agent · Insurance · March 6, 2026
Its the best dialer i have used. I used convoso and tld. But chase just beats them. Smooth realiable and consistent
Pros: How consistent and reliable it is. Calls come in automatically. Barely any dead airs. I would recommend.
Cons: Sometimes dispos glitch, the call back sometimes doesnt work. Sometimes i have to uninstall and run a .cmd file to be able to reset it.
Jeremy R. · Sales agent · Health, Wellness and Fitness · March 5, 2026
It was easy finding what was needed and disposition in calls. It makes taking calls a lot easier and transitioning when it comes to transferring jobs.
Pros: What stands out most about DialedIn CCaaS is its seamless balance of high-end power and accessibility. Users consistently rave about its intuitive interface, which allows teams to hit the ground running with almost zero learning curve. Beyond the UI, its predictive dialing technology is a heavy hitter—significantly boosting live connection rates and agent productivity. The addition of skills-based routing ensures customers reach the right expert every time, while the 99.99% uptime and responsive, U.S.-based support provide a level of reliability that’s hard to beat in the cloud contact center space.
Cons: the biggest drawback likely boils down to reliability and technical friction. While the interface is easy to navigate, those small but persistent "glitches"—like sudden disconnects or audio jitter—can disrupt a productive flow. When you're managing a high volume of interactions, even minor issues like a clunky address book or a rigid call-transfer process become significant bottlenecks. Furthermore, the constant requirement for software updates can feel like more of a chore than a benefit, especially if they interfere with your immediate workflow. Essentially, it’s a platform that provides great tools but can sometimes trip over its own technical stability.
Kieshia B. · Customer Service · Consumer Services · March 5, 2026
Overall, my experience with DialedIn has been phenomenal. I enjoy using the platform on a daily basis that allows me to do my work more efficiently and effectively.
Pros: I liked the productivity improvement, customer support, customization, and chat/communication most about DialedIn
Cons: There is nothing that I really dislike about DialedIn. One thing that I think could be improved is the lead management aspect of DialedIn.
Brooklyn G. · Agent · Insurance · March 5, 2026
Great. It gets the job done. The interface is easy to use. And it has a good call back system. I would recommend it to anyone who’s in telemarking
Pros: Their customer support they are very helpful. Anytime I had a problem they had the exact answers. Very good service
Cons: Sometimes there would be bugs with the calls when trying to work, but honestly it’s hard to tell if it was my fault or dialed in fault
Zachary W. · Medicare Specialist · Health, Wellness and Fitness · March 5, 2026
My overall experience has been superb, it’s a great tool to obtain sales in market, gas, and electric
Pros: how interactive it is with the user and give the ability to schedule calls and receive them conveniently
Cons: Sometimes a delay between calls but that could also be to the new Internet system that we obtained in the office
Shagontha L. · Customer service · Utilities · March 5, 2026
Very informative apes like in specific needs and brands always working never let me down very specific
Pros: Very interesting very dependable reliable when people need it ! No issues at all also customer service helped
Cons: Nothing I love everything everything worked out just as it should I think more apps should be created
Levita G. · Customer rep · Computer Software · March 4, 2026
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| Predictive Dialer | 1 | 10 | Shortlist |
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| Telephony | 1 | 21 | Shortlist |