ThriveDesk

Pros: Versatility of offering solutions. Email, Portal, Live Chat...it makes it really easy for clients to raise their hand for the support they need.

Cons: Missing some of the features other solutions have....but they are on the roadmap, so will be patient for them to arrive. There are too many pros to leave.

Pros: $7c

Cons: None, improvements have been consistent since launch.

Pros: The team is always ready to collaborate and help along the way, the product is clean and the modern interface helps a lot.

Cons: For now, no native mobile notifications are the only drawback. Honestly, the platform is excellent.

Pros: I like most in thrivedesk is community, which is a complete solution of forum and customer engagement.

Cons: what i least like about this is community needs to be improved with more features like other focused commmunity platforms, team gave a positive respons on developing more features.

Pros: Quality Products, An All-in-One Support Solution, Great Support

Cons: Community, not many features yet but I know ThriveDesk team will update it very quickly

Pros: Help desk solution that has everything you need in the one place.

Cons: At this point in time it looked good. Simple to use and no issues.

Pros: Personal In-boxing system and their own support system for their software.

Cons: Personal Inbox system and enhance Customer Relationship management

Pros: How it helped me and my team to organize and manage our customer support proccess, and how that helped me making my life much easier

Cons: Some minor initial problems due in the first version, obviously due to be a young platform.

Pros: ThriveDesk is a well-thought tool with a very user-friendly interface. It didn't take me long to setup my account and everything worked exactly as it should. The support team are very helpful and quick to respond. There have been consistent updates to the software with regular bug-fixes and new features added. The biggest plus in my opinion is that the team behind it seem to be very committed to their product and are actively engaged with their customer community.

Cons: Being a new player in this space Thrivedesk was initially a work in progress but since the recent release of version 2.0 I feel it has everything I need and more. I'm not yet making use of the Community and Knowledge Base features so I'm not sure about those.

Pros: Live Chat, CRM, Suppor System, Ticketing

Cons: This software is very user friendly, and I recommend it.

Pros: The thing I liked most is the User Experience. The design is super clean and trendy. Switching to another page is smooth and fast. This is important to save time navigating and tp train an employee. All the best the software.

Cons: I miss a dark theme here. This is pretty common for applications now. The way the application is designed I am sure they have kept the way to add themes. Looking forward to seeing it.

Pros: I liked the recent clean UI/UX design that has been crafted from scratch this give a great impact on the the dev team and founders behind ThriveDesk.

Cons: The Contacts the I still cant manually export as well I should be able to filter the what data to export so I can use other CRM that is not yet integrated with ThriveDesk in order to do my email campaigns.

Pros: I like the UI and ease of use of the ThriveDesk, it's intutive and not as cluttered as other softwarees. Provided a coopratetive pltalform and easy user management as well.

Cons: Text auto-correct feature is not implmented yet. I hope it will implemented soon.

Pros: They really stand behind their product and constantly pushing it forward. Its getting better every day! I can now have all my customers tickets in one place - thats peace of mind.

Cons: Still a little eary stage - for example there is no search function within the tickets.

Pros: ThriveDesk integrates with Autonami, the CRM created by WooFunnels, and it appears to be an excellent solution for managing customer support.

Cons: Since I'm just getting started, I haven't encountered any issues. Initial setup seems to be going smoothly, and the dashboard is quite intuitive.

Pros: ThriveDesk is a simple and easy-to-use tool that will increase your customer support. Live Chat, a shared inbox and a community feature make ThriveDesk a complete help desk solution.

Cons: So far, so good. I haven't found anything yet.

Pros: I like that the UI of ThriveDesk is very good - clean and well-designed. If I feel that way, my customers would likely feel same when they visit my ThriveHelp-based Help desk. I also like that ThriveDesk comes with a lot of features. Apart from the shared inbox, there are knowledge base and most importantly the Community feature.

Cons: Many features that are very thrilling at ThriveDesk are currently in the Roadmap. I look forward excitedly to these, but I also hope these would be available there now.

Pros: From the sign up to onboarding to setting things up and then finding different features, it was an awesome experience. The ease of moving between various sections of the app is a breeze.

Cons: Don't have any cons as yet since the app covers pretty much all three critical channels for customer support. Chat, Inbox, and community features are nice, although one would have to subscribe to a higher plans to get all the features...

Pros: ThriveDesk provides a support platform for freelancers. I have been using ThriveDesk for a short time and I am very happy with this product. One of the best features is the ability to set up mailboxes for different support aspects. This allows me to respond to my clients efficiently and effectively. The product UI is well thought out and quite intuitive, requiring minimal training/hand-holding. Add to that an excellent support team and supportive community.I am very positive about the product and would recommend it to anyone.

Cons: ThriveDesk has little that I don't like about it. Some features are still in the development phase, but the team behind the product is working tirelessly to release them according to the roadmap.

Pros: ThriveDesk is very easy to use with clean design and user interface.It is pretty straightforward and there is zero learning curve. I was surprised toi see how easy it is to configure and set up mailboxes for whatever you need. It helps you keep everything separate and organized.

Cons: As the product s new, there are some features still missing, but these features are in RoadMap.

Pros: I like the simplicity of ThriveDesk and the tools it has for us to engage in customer support like shared inbox, live chat, and community. I also like that the team is passionate and driven.

Cons: There is just three inboxes as part of the Starter plan. It would be nice to have art least 15-20 to ensure teams across the organization can work on multiple projects/divisions.

Pros: It integrates to woocommerce just by installing a plugin; this allowed us to identify each customer faster, and tell straight away what type of support they needed

Cons: That the knowledgebase is still not implemented (although we can sync to a given post type in WordPress, so if we had our own kb in WP we could use this instead)

Pros: Ease of use, setup and the user interface. It's very easy to use and understand.

Cons: I've been working with other support software like Jira and Kaseya, so of course I'm missing a few features. But for the entreprenour or the smaller company it's way more then enough. And they are working hard on implementing more features, so I feel confident about the future!