All categories
Niches in this category - the functional product types blended into "Customer Service" (69)
Contact Center & Helpdesk Software209Customer Service AI Agent & Automation Platform67AI Chatbot & Conversational AI Platform46CRM Software29Customer Communications Orchestration & Omnichannel Inbox20Knowledge Base & Wiki Software16Co-Browsing & Visual Customer Support Platform11Contact Center Quality Management & Workforce Optimization8Conversational Marketing & Chatbot Lead Capture8Conversational & Messaging CRM8Shared Inbox & Collaborative Email Platform7Field Service Management Software6ERP Suite6Sales Engagement & Dialer Platform6Online Community & Discussion Platform6AI Voice Agent & Voicebot Platform6Customer Feedback & Text Analytics Platform5Customer Engagement & Cross-Channel Messaging Platform5WhatsApp Business Messaging & Marketing Platform5Digital Adoption Platform (DAP)5Enterprise AI Search & Knowledge Management4Conversation Intelligence & Speech Analytics4Live Chat & Website Messaging Software4Voice of Customer & Experience Management Platform4AR Remote Assistance & Visual Field Support Platform4Remote Desktop & Screen-Sharing Support Tool4SMS & Mobile Messaging Marketing Platform4Marketing Automation Platform3Professional Services Automation (PSA) Software3Client Portal & Document Collection Platform3Employee Shift Scheduling & Workforce Management Software3Business VoIP & Cloud Phone System3Ecommerce Returns Management Software2Unified Communications (UCaaS) Platform2Loyalty & Customer Engagement Platform2Workflow Automation & BPM Platform2Industry-Specific Vertical Business Software2Survey & Questionnaire Software2CMMS & Maintenance Scheduling Software2Work Management & Team Task Collaboration Platform2Inventory & Order Management System2Video Conferencing & Web Meeting Software2Machine Translation & Localization Platform2AI Agent Builder & Orchestration Platform2Customer Communications Management (CCM) Software1Reputation & Review Marketing Platform1IT Operations & AIOps Platform1Amazon Seller Tools & Marketplace Analytics1Live Shopping & Social Commerce Platform1Ecommerce Analytics & Profit Intelligence Platform1Competitive Intelligence & Market Monitoring Platform1Business Management Suite for SMBs1Network Monitoring & Management Software1Document & Content Management Software1Time Tracking & Timesheet Software1Automotive Dealer CRM & DMS1Process Documentation & SOP Training Platform1Post-Purchase Tracking & Delivery Experience Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Data Platform & AI Personalization1User Research & Usability Testing Platform1Customer Success Platform1Invoicing & Billing Software1Social Media Management & AI Content Platform1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Retail Management & ERP Suite1Network Configuration & Change Management Software1Mortgage & Loan Origination CRM1IT/HR Service Desk AI Assistant1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| help | 135,000 | $2.31 | 83 |
| freshdesk | 14,800 | $27.19 | 51 |
| helpscout | 8,100 | $19.14 | 70 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| help scout | 4,400 | $19.14 | 62 |
| contact center software | 3,600 | $31.47 | 54 |
| salesforce service cloud | 3,600 | $11.92 | 49 |
| on cloud customer service | 2,900 | $2.55 | 64 |
| salesforce support | 2,900 | $4.87 | 54 |
| service cloud | 2,900 | $11.05 | 48 |
| contact center solutions | 2,400 | $28.62 | 49 |
| customer experience software | 2,400 | $20.07 | 41 |
| customer service ai | 2,400 | $28.07 | 75 |
| customer support software | 2,400 | $27.20 | 50 |
| fm scout | 2,400 | $0.00 | 41 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| hubspot service hub | 2,400 | $10.58 | 48 |
| customer service automation | 1,900 | $16.67 | 34 |
| customer service management | 1,900 | $13.12 | 40 |
| customer service platform | 1,900 | $33.22 | 48 |
| helpdesk system | 1,900 | $62.32 | 41 |
| https://witv-ayuda.blogspot.com | 1,900 | $0.00 | 73 |
| ring central support | 1,900 | $7.21 | 72 |
| service hub | 1,900 | $7.23 | 28 |
| cloud based contact center solutions | 1,600 | $37.41 | 39 |
| cloud contact center software | 1,600 | $23.71 | 40 |
| cloud contact center solutions | 1,600 | $37.41 | 57 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| help desk services | 1,600 | $22.40 | 36 |
| service cloud applications salesforce | 1,600 | $11.92 | 39 |
| service desk software | 1,600 | $46.45 | 66 |
| ... help | 1,300 | $0.00 | 77 |
| customer management tools | 1,300 | $13.76 | 76 |
| customer service management software | 1,300 | $18.41 | 50 |
| hubspot customer service | 1,300 | $6.50 | 49 |
| it help desk software | 1,300 | $62.32 | 46 |
| sf help | 1,300 | $0.00 | 76 |
| zendesk support | 1,300 | $31.29 | 64 |
544 products12 pages scraped of 12556 in category18 sponsored20 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | Zendesk Suite AdShortlist | 4.4 | 4,079 | - | 4.3 / 4.3 / 4.4 / 4.2 | Zendesk is the all-in-one customer service support software that delivers exceptional experiences. Learn more about Zendesk Suite |
| 2 | 4.7 | 85 | - | 4.6 / 4.8 / 4.4 / 4.6 | AI-powered customer service workforce management with predictive forecasting and flexible scheduling. Learn more about Assembled | |
| 3 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Reverse Logistics For Lost Property. Lost Returns is here to help recover lost items, and return them back safely to the owner. Learn more about Lost Returns | |
| 4 | 4.6 | 92 | - | 4.5 / 4.6 / 4.4 / 4.5 | A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels. Learn more about HappyFox Help Desk | |
| 5 | 0 | 0 | - | – / – / – / – | AI-powered customer service with Zoona AI—automate responses, personalize interactions, and deliver faster resolutions. Learn more about SparrowDesk | |
| 6 | Zoho Desk AdShortlist | 4.5 | 2,212 | - | 4.4 / 4.3 / 4.5 / 4.5 | Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. Learn more about Zoho Desk |
| 7 | Text Ad | 4.7 | 28 | - | 4.7 / 4.7 / 4.6 / 4.4 | Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox. Learn more about Text |
| 8 | 4.7 | 1,895 | 88% | 4.6 / 4.4 / 4.5 / 4.6 | ScreenConnect is remote support software allowing IT professionals to access devices, troubleshoot issues, and boost productivity. Learn more about ScreenConnect | |
| 9 | HubSpot Service Hub AdShortlist | 4.4 | 189 | - | 4.4 / 4.5 / 4.1 / 4.2 | Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. Learn more about HubSpot Service Hub |
| 10 | Freshdesk AdShortlist | 4.5 | 3,420 | 81% | 4.5 / 4.5 / 4.3 / 4.4 | Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Learn more about Freshdesk |
| 11 | Intercom AdShortlist | 4.5 | 1,133 | - | 4.4 / 4.3 / 4.4 / 4.0 | Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers Learn more about Intercom |
| 12 | Fin Ad | 4.6 | 14 | - | 4.4 / 4.3 / 4.6 / 4.5 | Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Learn more about Fin |
| 13 | HelpDesk AdShortlist | 4.6 | 180 | - | 4.7 / 4.5 / 4.4 / 4.4 | HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. Learn more about HelpDesk |
| 14 | Avochato Ad | 4.7 | 135 | 85% | 4.7 / 4.8 / 4.5 / 4.6 | SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers. Learn more about Avochato |
| 15 | 4.6 | 48 | - | 4.5 / 4.6 / 4.6 / 4.4 | Vision Helpdesk offers Help Desk, Multi-Company Help Desk, ITIL Service Desk & Live Chat Software Tools for every size business. Learn more about Vision Helpdesk | |
| 16 | 4.6 | 11 | - | 4.9 / 4.9 / 4.5 / 4.8 | Helpfruit: fresh customer self-service software. Reduce email tickets and calls with AI chatbot, help pages and live chat. Learn more about Helpfruit | |
| 17 | ThinkOwl Ad | 0 | 0 | - | – / – / – / – | Omnichannel customer service software suite fully powered by artificial intelligence (AI). Learn more about ThinkOwl |
| 18 | Yonyx Ad | 4.7 | 258 | 89% | 4.8 / 4.8 / 4.7 / 4.7 | Yonyx interactive decision trees enable consistent, personalized customer service, improving Revenue, FCR, CSAT while reducing AHT. Learn more about Yonyx |
| 19 | 4.4 | 18,781 | - | 4.0 / 4.1 / 4.4 / 4.0 | Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. Learn more about Salesforce Sales Cloud | |
| 20 | 4.4 | 7,401 | - | 4.3 / 4.2 / 4.3 / 4.2 | Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform. Learn more about Webex Suite | |
| 21 | 4.4 | 5,820 | - | 4.1 / 4.2 / 4.3 / 4.1 | Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. Learn more about Dynamics 365 | |
| 22 | 4.2 | 2,039 | - | 4.0 / 3.8 / 4.2 / 3.9 | Web-based & AI-powered enterprise resource planning (ERP) tool that gives businesses the visibility & control needed to make decisions. Learn more about NetSuite | |
| 23 | LiveAgent Shortlist | 4.7 | 1,781 | 88% | 4.6 / 4.7 / 4.6 / 4.6 | Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial. Learn more about LiveAgent |
| 24 | LiveChat Shortlist | 4.6 | 1,723 | - | 4.6 / 4.6 / 4.5 / 4.5 | LiveChat enables you to have real-time conversations with your customers while they are on your website. Learn more about LiveChat |
| 25 | 4.2 | 1,306 | - | 4.0 / 3.9 / 4.2 / 4.1 | Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more. Learn more about Odoo |