All categories
Niches in this category - the functional product types blended into "Customer Service" (69)
Contact Center & Helpdesk Software209Customer Service AI Agent & Automation Platform67AI Chatbot & Conversational AI Platform46CRM Software29Customer Communications Orchestration & Omnichannel Inbox20Knowledge Base & Wiki Software16Co-Browsing & Visual Customer Support Platform11Contact Center Quality Management & Workforce Optimization8Conversational Marketing & Chatbot Lead Capture8Conversational & Messaging CRM8Shared Inbox & Collaborative Email Platform7Field Service Management Software6ERP Suite6Sales Engagement & Dialer Platform6Online Community & Discussion Platform6AI Voice Agent & Voicebot Platform6Customer Feedback & Text Analytics Platform5Customer Engagement & Cross-Channel Messaging Platform5WhatsApp Business Messaging & Marketing Platform5Digital Adoption Platform (DAP)5Enterprise AI Search & Knowledge Management4Conversation Intelligence & Speech Analytics4Live Chat & Website Messaging Software4Voice of Customer & Experience Management Platform4AR Remote Assistance & Visual Field Support Platform4Remote Desktop & Screen-Sharing Support Tool4SMS & Mobile Messaging Marketing Platform4Marketing Automation Platform3Professional Services Automation (PSA) Software3Client Portal & Document Collection Platform3Employee Shift Scheduling & Workforce Management Software3Business VoIP & Cloud Phone System3Ecommerce Returns Management Software2Unified Communications (UCaaS) Platform2Loyalty & Customer Engagement Platform2Workflow Automation & BPM Platform2Industry-Specific Vertical Business Software2Survey & Questionnaire Software2CMMS & Maintenance Scheduling Software2Work Management & Team Task Collaboration Platform2Inventory & Order Management System2Video Conferencing & Web Meeting Software2Machine Translation & Localization Platform2AI Agent Builder & Orchestration Platform2Customer Communications Management (CCM) Software1Reputation & Review Marketing Platform1IT Operations & AIOps Platform1Amazon Seller Tools & Marketplace Analytics1Live Shopping & Social Commerce Platform1Ecommerce Analytics & Profit Intelligence Platform1Competitive Intelligence & Market Monitoring Platform1Business Management Suite for SMBs1Network Monitoring & Management Software1Document & Content Management Software1Time Tracking & Timesheet Software1Automotive Dealer CRM & DMS1Process Documentation & SOP Training Platform1Post-Purchase Tracking & Delivery Experience Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Data Platform & AI Personalization1User Research & Usability Testing Platform1Customer Success Platform1Invoicing & Billing Software1Social Media Management & AI Content Platform1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Retail Management & ERP Suite1Network Configuration & Change Management Software1Mortgage & Loan Origination CRM1IT/HR Service Desk AI Assistant1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| help | 135,000 | $2.31 | 83 |
| freshdesk | 14,800 | $27.19 | 51 |
| helpscout | 8,100 | $19.14 | 70 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| help scout | 4,400 | $19.14 | 62 |
| contact center software | 3,600 | $31.47 | 54 |
| salesforce service cloud | 3,600 | $11.92 | 49 |
| on cloud customer service | 2,900 | $2.55 | 64 |
| salesforce support | 2,900 | $4.87 | 54 |
| service cloud | 2,900 | $11.05 | 48 |
| contact center solutions | 2,400 | $28.62 | 49 |
| customer experience software | 2,400 | $20.07 | 41 |
| customer service ai | 2,400 | $28.07 | 75 |
| customer support software | 2,400 | $27.20 | 50 |
| fm scout | 2,400 | $0.00 | 41 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| hubspot service hub | 2,400 | $10.58 | 48 |
| customer service automation | 1,900 | $16.67 | 34 |
| customer service management | 1,900 | $13.12 | 40 |
| customer service platform | 1,900 | $33.22 | 48 |
| helpdesk system | 1,900 | $62.32 | 41 |
| https://witv-ayuda.blogspot.com | 1,900 | $0.00 | 73 |
| ring central support | 1,900 | $7.21 | 72 |
| service hub | 1,900 | $7.23 | 28 |
| cloud based contact center solutions | 1,600 | $37.41 | 39 |
| cloud contact center software | 1,600 | $23.71 | 40 |
| cloud contact center solutions | 1,600 | $37.41 | 57 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| help desk services | 1,600 | $22.40 | 36 |
| service cloud applications salesforce | 1,600 | $11.92 | 39 |
| service desk software | 1,600 | $46.45 | 66 |
| ... help | 1,300 | $0.00 | 77 |
| customer management tools | 1,300 | $13.76 | 76 |
| customer service management software | 1,300 | $18.41 | 50 |
| hubspot customer service | 1,300 | $6.50 | 49 |
| it help desk software | 1,300 | $62.32 | 46 |
| sf help | 1,300 | $0.00 | 76 |
| zendesk support | 1,300 | $31.29 | 64 |
544 products12 pages scraped of 12556 in category18 sponsored20 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 376 | 5 | 2 | - | 5.0 / 5.0 / 4.0 / 4.5 | ZOE is a cloud-based IT ticketing software that includes customer management, issue tracking, knowledge base management, and more. Learn more about ZOE | |
| 377 | 5 | 2 | - | 5.0 / 4.5 / 4.5 / 4.5 | Help desk solution that helps businesses raise tickets for customer support, track client interaction, verify purchases, and more. Learn more about Ticksy | |
| 378 | 5 | 2 | - | 4.0 / 5.0 / 4.0 / 4.5 | SAAS First offers AI-powered customer service with chatbot Milly, a comprehensive CRM, and effective live chat and email capabilities. Learn more about SAAS First | |
| 379 | 5 | 2 | - | 5.0 / 4.5 / 5.0 / 4.5 | Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls. Learn more about CafeX Suite | |
| 380 | 5 | 2 | - | 5.0 / 5.0 / 4.5 / 5.0 | Empower your most passionate customers and brand advocates to become your best-performing customer service team through our SmartCrowd. Learn more about SmartCrowd | |
| 381 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Conversational AI chat that helps Zendesk users streamline ticketing, customer support and helpdesk operations. No risk or cost to try. Learn more about Got It AI | |
| 382 | 5 | 2 | - | 5.0 / 5.0 / 0.0 / 0.0 | Omnichannel orchestration platform of customer journeys Learn more about Dial Once | |
| 383 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Ozmo's omnichannel support platform empowers agents to increase customer satisfaction and helps customers solve issues on their own. Learn more about Ozmo Omnichannel Support Platform | |
| 384 | 5 | 2 | - | 5.0 / 5.0 / 4.5 / 3.5 | Outstanding contact center functionality on the cloud at the level of the best on-premise solutions. Learn more about Xperience | |
| 385 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | AI-powered and effortlessly configurable customer service platform for outstanding customer satisfaction and team productivity. Learn more about Tactful AI | |
| 386 | 4.5 | 2 | - | 4.5 / 5.0 / 4.5 / 5.0 | Support, engage and retain your customers across voice, chat, email, social media and SMS in one unified interface. Learn more about Omnicus | |
| 387 | 4.5 | 2 | - | 4.0 / 5.0 / 4.5 / 4.5 | Textel provides a modern communication experience by text-enabling existing contact center phone numbers. Learn more about Textel | |
| 388 | 4.5 | 2 | - | 4.5 / 5.0 / 5.0 / 5.0 | AlphaCX is an omnichannel customer experience platform that enables communication between businesses and customers. Learn more about AlphaCX | |
| 389 | 4.5 | 2 | - | 4.5 / 5.0 / 4.0 / 5.0 | GestSup is a French-language ticket and support management solution. It is free of charge and completely adaptable. Learn more about GestSup | |
| 390 | 4.5 | 2 | - | 4.0 / 5.0 / 5.0 / 3.0 | Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet. Learn more about HelpDeskAdvanced | |
| 391 | 4.5 | 2 | - | 4.5 / 5.0 / 5.0 / 5.0 | An online customer support software with helpdesk, forum, knowledge base, and live chat features. Learn more about UserEcho | |
| 392 | 4.5 | 2 | - | 3.0 / 4.0 / 4.0 / 0.0 | Vivocha.com, the Next Generation Customer Interaction platform: Video, Voice, Chat, and Collaboration tools Learn more about Vivocha | |
| 393 | 4.5 | 2 | - | 4.0 / 4.0 / 4.5 / 4.0 | AISERA solution is purpose-built to automate tasks and actions for IT, HR, Sales Operations, and Customer Service. Learn more about AISERA | |
| 394 | 4.5 | 2 | - | 4.0 / 4.5 / 4.0 / 4.0 | AI-powered customer intelligence platform helping organizations measure customer sentiment when resolving support tickets. Learn more about Frame AI | |
| 395 | 4.5 | 2 | - | 4.0 / 4.0 / 4.5 / 0.0 | Bridge the gap between front-office engagements and back-office processes to create a unified service experience with SAP Service Cloud Learn more about SAP Service Cloud | |
| 396 | 4.5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | DeepConverse is a customer support automation platform to reduce your support load by up to 80%. Learn more about DeepConverse | |
| 397 | 4.5 | 2 | - | 4.5 / 5.0 / 0.0 / 0.0 | Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking. Learn more about Chataroo | |
| 398 | 4.5 | 2 | - | 3.5 / 1.5 / 4.5 / 3.0 | Increase your sales by 700% using WhatsApp Business API on Mobile. Learn more about DoubleTick | |
| 399 | 4.5 | 2 | - | 4.5 / 4.5 / 4.0 / 5.0 | Web-based service desk with customer service portal designed for internal ITSM and external customer support. Learn more about Richdesk | |
| 400 | 4 | 2 | - | 3.5 / 3.5 / 5.0 / 4.0 | Web-based software, compatible with CRM 2015 & CRM Online, offering personalized portals, dynamic web templates, and CRM form. Learn more about Adxstudio Portals |