All categories
Niches in this category - the functional product types blended into "Customer Service" (69)
Contact Center & Helpdesk Software209Customer Service AI Agent & Automation Platform67AI Chatbot & Conversational AI Platform46CRM Software29Customer Communications Orchestration & Omnichannel Inbox20Knowledge Base & Wiki Software16Co-Browsing & Visual Customer Support Platform11Contact Center Quality Management & Workforce Optimization8Conversational Marketing & Chatbot Lead Capture8Conversational & Messaging CRM8Shared Inbox & Collaborative Email Platform7Field Service Management Software6ERP Suite6Sales Engagement & Dialer Platform6Online Community & Discussion Platform6AI Voice Agent & Voicebot Platform6Customer Feedback & Text Analytics Platform5Customer Engagement & Cross-Channel Messaging Platform5WhatsApp Business Messaging & Marketing Platform5Digital Adoption Platform (DAP)5Enterprise AI Search & Knowledge Management4Conversation Intelligence & Speech Analytics4Live Chat & Website Messaging Software4Voice of Customer & Experience Management Platform4AR Remote Assistance & Visual Field Support Platform4Remote Desktop & Screen-Sharing Support Tool4SMS & Mobile Messaging Marketing Platform4Marketing Automation Platform3Professional Services Automation (PSA) Software3Client Portal & Document Collection Platform3Employee Shift Scheduling & Workforce Management Software3Business VoIP & Cloud Phone System3Ecommerce Returns Management Software2Unified Communications (UCaaS) Platform2Loyalty & Customer Engagement Platform2Workflow Automation & BPM Platform2Industry-Specific Vertical Business Software2Survey & Questionnaire Software2CMMS & Maintenance Scheduling Software2Work Management & Team Task Collaboration Platform2Inventory & Order Management System2Video Conferencing & Web Meeting Software2Machine Translation & Localization Platform2AI Agent Builder & Orchestration Platform2Customer Communications Management (CCM) Software1Reputation & Review Marketing Platform1IT Operations & AIOps Platform1Amazon Seller Tools & Marketplace Analytics1Live Shopping & Social Commerce Platform1Ecommerce Analytics & Profit Intelligence Platform1Competitive Intelligence & Market Monitoring Platform1Business Management Suite for SMBs1Network Monitoring & Management Software1Document & Content Management Software1Time Tracking & Timesheet Software1Automotive Dealer CRM & DMS1Process Documentation & SOP Training Platform1Post-Purchase Tracking & Delivery Experience Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Data Platform & AI Personalization1User Research & Usability Testing Platform1Customer Success Platform1Invoicing & Billing Software1Social Media Management & AI Content Platform1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Retail Management & ERP Suite1Network Configuration & Change Management Software1Mortgage & Loan Origination CRM1IT/HR Service Desk AI Assistant1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| help | 135,000 | $2.31 | 83 |
| freshdesk | 14,800 | $27.19 | 51 |
| helpscout | 8,100 | $19.14 | 70 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| help scout | 4,400 | $19.14 | 62 |
| contact center software | 3,600 | $31.47 | 54 |
| salesforce service cloud | 3,600 | $11.92 | 49 |
| on cloud customer service | 2,900 | $2.55 | 64 |
| salesforce support | 2,900 | $4.87 | 54 |
| service cloud | 2,900 | $11.05 | 48 |
| contact center solutions | 2,400 | $28.62 | 49 |
| customer experience software | 2,400 | $20.07 | 41 |
| customer service ai | 2,400 | $28.07 | 75 |
| customer support software | 2,400 | $27.20 | 50 |
| fm scout | 2,400 | $0.00 | 41 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| hubspot service hub | 2,400 | $10.58 | 48 |
| customer service automation | 1,900 | $16.67 | 34 |
| customer service management | 1,900 | $13.12 | 40 |
| customer service platform | 1,900 | $33.22 | 48 |
| helpdesk system | 1,900 | $62.32 | 41 |
| https://witv-ayuda.blogspot.com | 1,900 | $0.00 | 73 |
| ring central support | 1,900 | $7.21 | 72 |
| service hub | 1,900 | $7.23 | 28 |
| cloud based contact center solutions | 1,600 | $37.41 | 39 |
| cloud contact center software | 1,600 | $23.71 | 40 |
| cloud contact center solutions | 1,600 | $37.41 | 57 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| help desk services | 1,600 | $22.40 | 36 |
| service cloud applications salesforce | 1,600 | $11.92 | 39 |
| service desk software | 1,600 | $46.45 | 66 |
| ... help | 1,300 | $0.00 | 77 |
| customer management tools | 1,300 | $13.76 | 76 |
| customer service management software | 1,300 | $18.41 | 50 |
| hubspot customer service | 1,300 | $6.50 | 49 |
| it help desk software | 1,300 | $62.32 | 46 |
| sf help | 1,300 | $0.00 | 76 |
| zendesk support | 1,300 | $31.29 | 64 |
544 products12 pages scraped of 12556 in category18 sponsored20 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 76 | 4.7 | 108 | 90% | 4.7 / 4.7 / 4.6 / 4.6 | ZIWO | Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity. Learn more about ZIWO | |
| 77 | 4.6 | 108 | 92% | 4.7 / 4.6 / 4.5 / 4.5 | InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO. Learn more about InvGate Service Management | |
| 78 | monday service Shortlist | 4.6 | 108 | 82% | 4.6 / 4.3 / 4.5 / 4.4 | AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI Learn more about monday service |
| 79 | 4.8 | 104 | 91% | 4.7 / 4.8 / 4.6 / 4.8 | Leading provider of AI-powered omnichannel cloud contact center software. Learn more about Bright Pattern | |
| 80 | 4.2 | 100 | - | 4.2 / 3.8 / 4.0 / 3.9 | Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features Learn more about Ameyo | |
| 81 | 4.4 | 96 | - | 4.2 / 4.3 / 4.4 / 4.5 | Fully-managed service management solution with ticketing, workflow automation & notifications. Help customer teams improve CSAT & NPS. Learn more about OTRS | |
| 82 | Sobot Shortlist | 4.9 | 95 | - | 5.0 / 4.9 / 4.9 / 4.9 | Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API. Learn more about Sobot |
| 83 | 4.4 | 95 | - | 4.3 / 4.4 / 4.2 / 4.3 | Build interactive decision trees for self-service support and troubleshooting. Give your customers the power of on-demand self-help. Learn more about Zingtree | |
| 84 | 4.7 | 94 | - | 4.8 / 4.8 / 4.5 / 4.7 | Bettermode is an all-in-one community platform that lets you unify knowledge base, Q&A, and resource center in one place. Learn more about Bettermode | |
| 85 | 4.3 | 90 | - | 3.8 / 4.0 / 4.3 / 3.8 | Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine. Learn more about Sprinklr | |
| 86 | 4 | 90 | - | 3.9 / 3.8 / 3.9 / 4.0 | Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees. Learn more about Efficy CRM | |
| 87 | Groove Shortlist | 4.5 | 87 | - | 4.6 / 4.7 / 4.2 / 4.5 | Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support. Learn more about Groove |
| 88 | 4.5 | 82 | - | 4.7 / 4.7 / 4.4 / 4.5 | An affordable AI customer service agent in your existing help desk to deflect 75% of your support tickets. Learn more about My AskAI | |
| 89 | 4.6 | 79 | - | 4.6 / 4.7 / 4.6 / 4.4 | Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. Learn more about Kustomer | |
| 90 | 4.6 | 77 | - | 4.5 / 4.9 / 4.6 / 4.6 | Whatfix helps enterprises control, accelerate and optimize software adoption to drive outcomes from their technology investments. Learn more about Whatfix | |
| 91 | 4.7 | 74 | - | 4.8 / 4.8 / 4.7 / 4.6 | Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. Learn more about Dialshree | |
| 92 | 4.4 | 74 | - | 4.4 / 4.4 / 4.2 / 4.6 | Complete with a self-service knowledge base, contact ticket portal, round-robin assignments, canned responses, time tracking, and more. Learn more about Mojo Helpdesk | |
| 93 | 4.3 | 73 | - | 4.6 / 3.8 / 3.9 / 4.3 | Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website. Learn more about Chatbase | |
| 94 | 4.6 | 72 | - | 4.6 / 4.7 / 4.5 / 4.7 | Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more Learn more about LiveHelpNow | |
| 95 | 4.6 | 71 | - | 4.5 / 4.9 / 4.5 / 4.8 | FreeAgent is a fully-featured Customer Service platform that effectively enables your team to resolve issues. Learn more about servis.ai | |
| 96 | 4.6 | 71 | - | 4.5 / 4.8 / 4.4 / 4.6 | FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability. Learn more about FluentStream | |
| 97 | 4.4 | 71 | - | 4.4 / 4.4 / 4.2 / 4.1 | eDesk: the most scalable eCommerce customer support helpdesk for online retailers that want to grow faster. Learn more about eDesk | |
| 98 | 4.7 | 70 | - | 4.6 / 4.6 / 4.5 / 4.5 | Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier! Learn more about Kavkom | |
| 99 | 4.5 | 70 | - | 4.5 / 4.3 / 4.3 / 4.4 | Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails. Learn more about Customerly | |
| 100 | 4.4 | 70 | - | 4.3 / 4.5 / 4.3 / 4.3 | Cloud-based contact centre solution that offers queue visibility, conversation analyzer, sentiment analysis, auto dialer, and more. Learn more about Vonage Contact Center |