All categories

Niches in this category - the functional product types blended into "Customer Service" (69)

Contact Center & Helpdesk Software209Customer Service AI Agent & Automation Platform67AI Chatbot & Conversational AI Platform46CRM Software29Customer Communications Orchestration & Omnichannel Inbox20Knowledge Base & Wiki Software16Co-Browsing & Visual Customer Support Platform11Contact Center Quality Management & Workforce Optimization8Conversational Marketing & Chatbot Lead Capture8Conversational & Messaging CRM8Shared Inbox & Collaborative Email Platform7Field Service Management Software6ERP Suite6Sales Engagement & Dialer Platform6Online Community & Discussion Platform6AI Voice Agent & Voicebot Platform6Customer Feedback & Text Analytics Platform5Customer Engagement & Cross-Channel Messaging Platform5WhatsApp Business Messaging & Marketing Platform5Digital Adoption Platform (DAP)5Enterprise AI Search & Knowledge Management4Conversation Intelligence & Speech Analytics4Live Chat & Website Messaging Software4Voice of Customer & Experience Management Platform4AR Remote Assistance & Visual Field Support Platform4Remote Desktop & Screen-Sharing Support Tool4SMS & Mobile Messaging Marketing Platform4Marketing Automation Platform3Professional Services Automation (PSA) Software3Client Portal & Document Collection Platform3Employee Shift Scheduling & Workforce Management Software3Business VoIP & Cloud Phone System3Ecommerce Returns Management Software2Unified Communications (UCaaS) Platform2Loyalty & Customer Engagement Platform2Workflow Automation & BPM Platform2Industry-Specific Vertical Business Software2Survey & Questionnaire Software2CMMS & Maintenance Scheduling Software2Work Management & Team Task Collaboration Platform2Inventory & Order Management System2Video Conferencing & Web Meeting Software2Machine Translation & Localization Platform2AI Agent Builder & Orchestration Platform2Customer Communications Management (CCM) Software1Reputation & Review Marketing Platform1IT Operations & AIOps Platform1Amazon Seller Tools & Marketplace Analytics1Live Shopping & Social Commerce Platform1Ecommerce Analytics & Profit Intelligence Platform1Competitive Intelligence & Market Monitoring Platform1Business Management Suite for SMBs1Network Monitoring & Management Software1Document & Content Management Software1Time Tracking & Timesheet Software1Automotive Dealer CRM & DMS1Process Documentation & SOP Training Platform1Post-Purchase Tracking & Delivery Experience Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Data Platform & AI Personalization1User Research & Usability Testing Platform1Customer Success Platform1Invoicing & Billing Software1Social Media Management & AI Content Platform1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Retail Management & ERP Suite1Network Configuration & Change Management Software1Mortgage & Loan Origination CRM1IT/HR Service Desk AI Assistant1

Keyword opportunities - what to bid on / rank for (SEMrush)

KeywordVolumeCPCDifficulty
help desk solutions1,500,000$54.7851
help135,000$2.3183
freshdesk14,800$27.1951
helpscout8,100$19.1470
helpdesk solutions6,600$54.7852
help scout4,400$19.1462
contact center software3,600$31.4754
salesforce service cloud3,600$11.9249
on cloud customer service2,900$2.5564
salesforce support2,900$4.8754
service cloud2,900$11.0548
contact center solutions2,400$28.6249
customer experience software2,400$20.0741
customer service ai2,400$28.0775
customer support software2,400$27.2050
fm scout2,400$0.0041
fresh desk2,400$27.1948
freshdesk login2,400$7.7759
hubspot service hub2,400$10.5848
customer service automation1,900$16.6734
customer service management1,900$13.1240
customer service platform1,900$33.2248
helpdesk system1,900$62.3241
https://witv-ayuda.blogspot.com1,900$0.0073
ring central support1,900$7.2172
service hub1,900$7.2328
cloud based contact center solutions1,600$37.4139
cloud contact center software1,600$23.7140
cloud contact center solutions1,600$37.4157
freshdesk pricing1,600$21.5927
help desk services1,600$22.4036
service cloud applications salesforce1,600$11.9239
service desk software1,600$46.4566
... help1,300$0.0077
customer management tools1,300$13.7676
customer service management software1,300$18.4150
hubspot customer service1,300$6.5049
it help desk software1,300$62.3246
sf help1,300$0.0076
zendesk support1,300$31.2964
544 products12 pages scraped of 12556 in category18 sponsored20 shortlisted
#ProductRatingReviewsRecEase / Svc / Feat / ValueDescription
2764.69-4.2 / 4.9 / 4.0 / 4.8Surfboard is a collaborative shift planning and scheduling tool for customer service teams. Learn more about Surfboard
2774.69-4.6 / 4.6 / 4.4 / 4.7Be Aware Desktop is a CRM customer-service desktop solution that can manage multiple internal and external customer service operations. Learn more about Be Aware Desktop
27849-4.3 / 4.0 / 4.2 / 4.4Launch bi-directional sms text conversations within one minute, NLP-enhanced automations within one hour and Instant Apps within a day. Learn more about Prompt.io
2793.99-4.9 / 4.3 / 4.3 / 4.0Provide real-time support through live chat, messaging, chatbots, and voice so customers get reliable answers when they need them. Learn more about Velaro
2803.79-4.4 / 4.5 / 3.8 / 3.5More sales, happier customers, useful insights - with the power of AI. Learn more about Upsy
28158-4.8 / 4.8 / 5.0 / 4.9WorkHub Tasks is an AI-driven task management solution for your entire organization. Learn more about WorkHub Tasks
28258-4.9 / 5.0 / 4.8 / 4.8ChatHQ is a revolutionary app that promotes better business communication processes through live chat, team communication and more. Learn more about ChatHQ
28358-4.9 / 4.6 / 4.9 / 5.0Fireberry is a unified customer platform tailored to your business-specific needs. Learn more about Fireberry
2844.98-4.8 / 5.0 / 4.8 / 4.8InGenius connects telephone systems into leading CRMs for more productive customer service teams and world-class customer experiences. Learn more about InGenius
2854.88-4.8 / 4.8 / 4.9 / 4.9Ochatbot, designed for ecommerce and support, proprietary generative AI. Shopify, Bigcommerce, Woocommerce Free version available. Learn more about Ochatbot
2864.88-4.3 / 4.9 / 4.5 / 4.5Our end to end Business software is helping organisations with Quoting, Purchasing, Stock control, Field Service Management and more. Learn more about Clockwork IT
2874.88-4.5 / 4.7 / 4.6 / 4.5Khoros care enables you to manage social campaigns and responses with precision and efficiency. Learn more about Khoros Care
2884.88-4.5 / 4.9 / 4.6 / 4.8Pypestream is a cloud-based, patented AI-powered automation solution that enables leading brands to resolve customer issues instantly. Learn more about Pypestream
2894.68-4.4 / 4.9 / 4.4 / 4.0Zendesk AI empowers you to improve productivity, connect authentically with customers, and create exceptional customer experiences. Learn more about Zendesk AI
2904.18-3.9 / 4.0 / 3.8 / 3.5Drive lasting customer loyalty with Engage365, a Customer Engagement solution powered by Microsoft Dynamics CRM. Learn more about Engage 365
2914.18-4.3 / 4.3 / 3.9 / 4.0See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video and workflow experiences. Learn more about SightCall
29248-4.3 / 4.2 / 4.1 / 3.8Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels. Learn more about FuseDesk
2934.97-4.7 / 5.0 / 4.4 / 4.7Engage your customers through popular messaging channels, SMS and voice calls via the Communications Platform of CM.com. Learn more about CM.com Communications Platform
2944.77-4.7 / 4.3 / 3.8 / 4.0Improve customer service with Helprace a customer service software solution built with the customer in mind. Learn more about Helprace
2954.47-4.6 / 4.3 / 4.6 / 4.5ServicePRO® is an enterprise service desk software that is available as a cloud-hosted solution as well as an on-premise installation. Learn more about ServicePRO
2964.47-4.1 / 4.3 / 3.9 / 4.3Luware Nimbus is a Microsoft-certified, Teams-native CX solution that unifies communication, workflows, and interactions in one hub. Learn more about Luware Nimbus
2974.47-4.7 / 4.1 / 4.0 / 4.0It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc. Learn more about Qiscus
2984.47-4.1 / 4.4 / 4.6 / 3.8Customer service management solution that helps businesses identify and solve service issues to create personalized buyer experiences. Learn more about Dynamics 365 Customer Service
29947-4.6 / 4.4 / 4.3 / 4.3We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions. Learn more about Vozy
30056-5.0 / 5.0 / 5.0 / 5.0Not just another tool for software teams. Essembi replaces your mess of tools with one platform. To help you build better software. Learn more about Essembi