Niches
Live Chat & Website Messaging Software
Prime targetCustomer Service & Support - Embeddable live chat widgets and website messaging tools that let businesses chat in real time with website visitors for sales and support, often with visitor tracking, canned responses, and agent dashboards.
Demand context (from the categories these products live in): 2.3M monthly searches, ~$20 avg CPC, KD 43.
Opportunity reportOpportunity score
75
Products
81
Active Google advertisers
2
Persistent advertisers
2
Avg ad tenure
2.4 yr
LinkedIn advertisers
1
Pixel advertisers
2
CPC (incumbents)
$6
Incumbent ad spend/mo
$3k
Weighted rating
4.61
How incumbents advertise - shared playbook from their Google ad creatives (copy these)
Angles
Connect with customers instantlyAll-in-one messaging platformBoost sales & conversionsQuick response & supportMulti-channel integration
Offers / CTAs
Free trialSign up for freeTry free nowGet started nowBook a demo
Value props
Save time & automateIncrease conversionsReal-time customer supportMobile app availableAll channels in one dashboard
Products in this niche - 81, advertisers first
| Product | Rating | Reviews | Capterra ads | Google ads | Advertising for | LinkedIn ads | Channels | Ad spend/mo |
|---|---|---|---|---|---|---|---|---|
tawk.totawk.to is a website live chat tool for connecting with customers. | 4.6 | 343 | - | 100100 active | 4.6y | 5 | 4 | $3k |
JivoChatJivoChat is a business messenger with live chat and visitor monitoring. | 4.6 | 105 | - | 4 | 1.9y | - | 3 | - |
ChatwayChatway is a customizable live chat widget for websites. | 4.9 | 77 | - | 3 | 0.8y | - | - | - |
OlarkOlark is a live chat solution with CRM/helpdesk integrations. | 4.5 | 471 | - | - | - | - | - | - |
ChatraChatra is a live chat and chatbot tool for website customer communication. | 4.7 | 452 | - | - | - | - | - | - |
Pure ChatPure Chat adds live chat to websites with canned responses and file sharing. | 4.6 | 337 | - | - | - | - | - | - |
HelpCrunchHelpCrunch is a customizable live chat solution for sales/support. | 4.8 | 195 | - | - | - | - | - | - |
Vision HelpdeskVision Helpdesk's Live Chat is a real-time multi-company website chat platform to convert visitors. | 4.6 | 48 | 3 | - | - | - | - | - |
NABD SystemNABD provides online live chat between agents and customers. | 4.6 | 38 | - | - | - | - | - | - |
LiveAdminsLiveAdmins provides multilingual live chat solutions/services. | 4.8 | 37 | - | - | - | - | - | - |
ChatrollChatroll is a live chat and audience engagement platform for webinars/Q&A. | 4.3 | 29 | - | - | - | - | - | - |
Provide SupportProvide Support is a customer live chat for business websites. | 4.6 | 28 | - | - | - | - | - | - |
Chatwee Social Chat WidgetChatwee is a live chat widget for online communities and virtual events. | 4.3 | 20 | - | - | - | - | - | - |
InteliWISE Live ChatInteliWISE Live Chat is a website live chat solution for client engagement. | 4.2 | 20 | - | - | - | - | - | - |
Lime TalkLime Talk is an online chat for websites and e-shops. | 4.8 | 19 | - | - | - | - | - | - |
ApplozicsecondaryIt also enables in-app and website chat experiences used for customer communication. | 3.9 | 18 | - | - | - | - | - | - |
Re:plainRe:plain is a web-chat service that delivers messages to WhatsApp/Messenger/Telegram. | 4.9 | 18 | - | - | - | - | - | - |
ICE Click-to-ChatICE Click-to-Chat is a web-based live chat solution for websites. | 4.8 | 16 | - | - | - | - | - | - |
PHP Live!PHP Live! is a PHP/MySQL live chat solution for websites. | 4.6 | 16 | - | - | - | - | - | - |
My LiveChatMy LiveChat is a simple live chat solution for websites. | 4.3 | 13 | - | - | - | - | - | - |
HelpOnClickHelpOnClick is a website live chat setup tool for talking to visitors. | 4.6 | 12 | - | - | - | - | - | - |
ChatlioChatlio is a Slack-integrated live chat for talking to site visitors from Slack. | 4.3 | 7 | - | - | - | - | - | - |
CugicCugic helps businesses convert web traffic via live chat visitor engagement. | 5.0 | 7 | - | - | - | - | - | - |
Click4AssistanceClick4Assistance is a UK live chat provider for websites. | 3.7 | 6 | - | - | - | - | - | - |
WebsiteAliveWebsiteAlive provides customized live chat communications for websites. | 4.8 | 6 | - | - | - | - | - | - |
OkomosecondaryIncludes website live chat capabilities for customer engagement. | 5.0 | 5 | - | - | - | - | - | - |
AutoChatAutoChat proactively engages and supports e-commerce customers via chat. | 4.5 | 4 | - | - | - | - | - | - |
ChatSupportChatSupport is live chat software to engage and support website visitors. | 4.0 | 4 | - | - | - | - | - | - |
CrowdstreamCrowdstream is live chat software for engaging website visitors to capture leads and support. | 5.0 | 4 | - | - | - | - | - | - |
Lead2TeamLead2Team humanizes digital customer experience with chat-based engagement for websites. | 5.0 | 4 | - | - | - | - | - | - |
Online Live ChatOnline Live Chat is a live chat tool with canned responses and online/offline hours. | 4.8 | 4 | - | - | - | - | - | - |
Chat for Jira Service DeskChat for Jira Service Desk adds live chat between site visitors and Jira service desk. | 5.0 | 3 | - | - | - | - | - | - |
ChatifyChatify is live chat software for real-time customer communication on websites. | 4.3 | 3 | - | - | - | - | - | - |
ChatklinkChatklink is a live chat tool serving website, Facebook, Twitter for Brazilian companies. | 5.0 | 3 | - | - | - | - | - | - |
Live Help MessengerLive Help Messenger is a live help customer support chat solution with mobile apps. | 1.7 | 3 | - | - | - | - | - | - |
Live SupportLive Support offers website live chat with SMS texting capability. | 5.0 | 3 | - | - | - | - | - | - |
LiveSupportiLiveSupporti is free live chat for websites with real-time monitoring. | 3.7 | 3 | - | - | - | - | - | - |
OnlineChatCentersOnlineChatCenters offers customizable chat windows and visitor monitoring dashboards. | 4.7 | 3 | - | - | - | - | - | - |
WatchersWatchers offers easy-to-integrate live chats with moderation for websites. | 5.0 | 3 | - | - | - | - | - | - |
KeyReplyKeyReply is a chat widget connecting site visitors via email, SMS, and messaging apps. | 4.5 | 2 | - | - | - | - | - | - |
Live Chat AppLive Chat App is a cloud live chat application with a centralized dashboard. | 5.0 | 2 | - | - | - | - | - | - |
SlaaskSlaask is a customer service live chat app integrated with Slack for team communications. | 5.0 | 2 | - | - | - | - | - | - |
SupportBoxSupportBox provides live chat with built-in AI to handle customer queries. | 5.0 | 2 | - | - | - | - | - | - |
SwiftSalesSwiftSales/SwiftChat offers free live chat for customer support and engagement. | 5.0 | 2 | - | - | - | - | - | - |
SYNCRO Web 2 Text Chat SoftwareSYNCRO is website chat software that uses phone SMS to chat with website visitors. | 4.5 | 2 | - | - | - | - | - | - |
XenoXeno offers live chat, customer channels and collaborative team inbox for customer messaging. | 4.0 | 2 | - | - | - | - | - | - |
123 Flash Chat123 Flash Chat is chat software for websites with video chat and social login. | 5.0 | 1 | - | - | - | - | - | - |
CarChatCarChat is chat software for dealership websites. | 3.0 | 1 | - | - | - | - | - | - |
CboxCbox is embedded live chat for community and training platforms. | 4.0 | 1 | - | - | - | - | - | - |
Chat OutsourceChat Outsource provides live chat with lead generation and engagement. | 5.0 | 1 | - | - | - | - | - | - |
ChatBeaconChatBeacon is an AI-based live chat platform for customer support. | 1.0 | 1 | - | - | - | - | - | - |
Click2MagicClick2Magic helps businesses engage website visitors via live chat. | 5.0 | 1 | - | - | - | - | - | - |
DeskysecondaryIncludes live chat platform. | 5.0 | 1 | - | - | - | - | - | - |
eGain SuperchateGain Superchat is comprehensive live chat with text, audio, video, and proactive chat. | 5.0 | 1 | - | - | - | - | - | - |
HeyoHeyo is live chat software focused on authentic customer conversations. | 5.0 | 1 | - | - | - | - | - | - |
Live Chat SoftwareCloud-based live chat with site monitoring, invites, and canned responses. | 5.0 | 1 | - | - | - | - | - | - |
NeedleNeedle provides ecommerce live chat with real-time chatting and customizable branding. | 5.0 | 1 | - | - | - | - | - | - |
optimise-itX-Livechat is a chat software solution for customer experience. | 5.0 | 1 | - | - | - | - | - | - |
RumbleTalkRumbleTalk is an embeddable online chat platform for websites and virtual spaces. | 5.0 | 1 | - | - | - | - | - | - |
SmallchatSmallchat is a Slack integration for chatting with website visitors. | 5.0 | 1 | - | - | - | - | - | - |
TalkJSTalkJS provides chat API/SDK to build chat into websites and apps. | 4.0 | 1 | - | - | - | - | - | - |
AtomX Live ChatAtomX provides real-time live chat support in the customer's channel of choice. | 0.0 | 0 | - | - | - | - | - | - |
BirdyChatLive chat via Telegram for solopreneurs and small businesses. | 0.0 | 0 | - | - | - | - | - | - |
Channel.me Live ChatLive chat built for sales and support agents. | 0.0 | 0 | - | - | - | - | - | - |
CharlaConnects with live website visitors for sales/support. | 0.0 | 0 | - | - | - | - | - | - |
CHAT CARTMarketing tool integrating a live chat function on websites. | 0.0 | 0 | - | - | - | - | - | - |
Clippy AIClippy AI is live chat that engages customers, captures leads, and transfers to humans. | 0.0 | 0 | - | - | - | - | - | - |
Context to CallEmbeds call/SMS/email contact icons on product pages to connect visitors with the team in context. | 0.0 | 0 | - | - | - | - | - | - |
Dead Simple ChatEmbeddable group chat widget for websites, live events, and communities. | 0.0 | 0 | - | - | - | - | - | - |
Falkon ChatAI-powered live chat with human handoff and engagement tools. | 0.0 | 0 | - | - | - | - | - | - |
Helpdesk MXsecondaryPositioned as a live chat solution as well. | 0.0 | 0 | - | - | - | - | - | - |
Live Chat AlternativeLive Chat Alternative initiates voice conversations and greeting messages in live chats. | 0.0 | 0 | - | - | - | - | - | - |
Live Chat SoftwareGeneric live chat software connecting with website visitors. | 0.0 | 0 | - | - | - | - | - | - |
LooperChatAI-enabled live chat and messaging widget for websites focused on satisfaction and conversions. | 0.0 | 0 | - | - | - | - | - | - |
Nexi Bloom ChatNexi Bloom Chat connects businesses with website visitors via real-time messaging. | 0.0 | 0 | - | - | - | - | - | - |
onWebChatEasy-to-install customizable live chat widget for websites. | 0.0 | 0 | - | - | - | - | - | - |
QpienQpien provides live chat, visitor monitoring, and canned responses. | 0.0 | 0 | - | - | - | - | - | - |
REVE ChatReal-time live chat solution for customer communication and lead qualification. | 0.0 | 0 | - | - | - | - | - | - |
StartADAMCloud-based live chat for customer communication. | 0.0 | 0 | - | - | - | - | - | - |
Tiny ChatLive chat that integrates with Slack. | 0.0 | 0 | - | - | - | - | - | - |
TWT ChatOmnichannel live chat software for customer service. | 0.0 | 0 | - | - | - | - | - | - |