Chatway

Pros: Extremely useful widget to chat with guests on our website. Easy to use, highly personalisation allowed, many features (both free and paid). [sensitive content hidden] from Customer service responded within seconds!

Cons: Honestly my experience was overall very good! We have nothing to complain about. Maybe an email alert for messages received and not responded might be useful.

Pros: I love the free feature! It reallow brings a professional vibe to my new website and have had many compliments on it! Very Easy to use. I love the email updates so I can have to click through multiple platforms.

Cons: Nothing really! I cannot complain at all! Especially using the free feature. I did trial the other feature and will definitely use it when business picks up

Pros: Value for Money Ease of Use Learning Curve Message and Email Bugs and Issues Communication Ticket Management

Pros: I really enjoy the interface ease and convenient chat option while on the go. As a mom and someone who often conducts business and checks on my shop, while away from my workstation, I need a way to see my shop and chats quickly and all in one place.

Cons: The only downside of Chatway is the fact that the free plan is limited, and there is no description of what the paid plan entails. Thus not a real incentive to upgrade. If I upgrade and it is not worth it, I am going to be displeased because I wasted money.

Pros: How easy is it to implement? The experience so far has been very delightful. Great application for your commercial website.

Cons: Nothing yet so far. From the onset to full deployment, it has been very easy to accomplish, given the real needs of a demanding business.

Pros: It was so easy to use and very functional. I love the way it appears on your page right away. This is one of the best things that has happened to me and I feel good about leveling up!

Cons: I actually don’t have anything bad to say. It’s perfect for me. Everyone needs this for their website businesses.

Pros: Easy to set up! Followed directions, works well on my website. Follow up from the staff is great and helpful.

Cons: More options for faq , in helping customers. Would like options for customers feedback on the product. So I know where to improve.

Pros: Unlimited conversation free. really great. it helped me. in a word awesome. i think i will use it forever. i appreciate using it.

Cons: its very user friendly. very intelligently made. in a word awesome. i think i will use it forever. i appreciate using it.

Pros: So far, I installed Chatway yesterday, all by myself! I have already helped a guest and feel more connected to my site; that guests aren't struggling and leaving but can easily communicate with me. I found it easy to customise to my website's colours, so far so good!

Cons: Nothing at the moment...I only set it up yesterday, even customer service are very available and ready to help with any questions.

Pros: So far so good. It’s very easy to use and I get a few messages here and there. I haven’t used it too much, but I can say it’s very simple and works so I love that.

Cons: I got a few silly messages, but those are just weirdos on the web. No faults,really. I feel it is a good app many will benefit from.

Pros: User friendly and easy to understand. I am not very tech savvy buy was able to understand and was able to integrate.

Cons: Chatway provides a straightforward messaging experience, which works well for basic communication. However, it may feel a bit limited to users looking for more advanced features or customization.

Pros: The customer support is amazing. They really went out of there way to help resolve the issues I was having with the chat box. The way they held my hand to assist me with the lack of my knowledge of technology. They were great.

Cons: No cons stand up people. Really went the extra step for me. I don’t have a bad thing to say. The would definitely recommend them.

Pros: I like having the ability to chat with our customers and answer questions that they might have. It is beneficial for the customer and business operator as well. Helping the customer and gaining valuable feedback from chatting is important.

Cons: I'm not always near my computer or mobile device due to other responsibilities. Chatting doesn't have to happen the very second a customer sends a message but the sooner the reply, the better.

Pros: How easy and efficient it is to use. I can navigate through customer interactions, understand who I’m talking to, etc.

Cons: I wish I could easily have two accounts for two website live chats logged in so I could switch between them!

Pros: Being able to easily connect with customers. And to get answers to questions quickly via the app. It's very good

Cons: Can't really think of anything I dislike about chatway. I'm really enjoying using chatway so far to be honest

Pros: Chatway Live Chat is an excellent solution for both personal and business websites, providing a seamless way to communicate with visitors, customers, or clients in real time. I like it and recommend to try…

Cons: Honestly, nothing stands out as a downside so far. Chatway has been smooth, reliable, and feature-rich right out of the box. It simply works the way you expect it to—which is rare and refreshing.

Pros: Well free for small business that amazing, all social media plugings are ready to use, with simple way for every one

Cons: Use it on website, any website, every one can install it so easy to use no need expert or coding. also stay connected with app on phone that really perfect

Pros: So easy to set up and ease of use, notifications are very helpful

Cons: Zilch, cannot think of anything bad to say

Pros: I love everything about Chatway, especially their free plan, which allows you to test it and know if it's right for your project.

Cons: I love everything about Chatway. I am yet to find something I don't like.

Pros: Super easy to set up and use, have gotten a few leads in the first few days.

Cons: All seems great, i can't really complain, but they check in a fair amount to make sure it's working, before anyone had a chance to use it.

Pros: Unlike GoDaddy. CHATWAY has instant customer support. That's valuable to me. Because I'm like GoDaddy they answer almost immediately or GoDaddy doesn't give a shit that you're a client. [sensitive content hidden]

Cons: So far I have zero problems. I am just starting out and can't do $9 per agent... So it would be nice if 2 agents for the same price. so I took my wife off as an Agent because of that. I wish it could say what I don't like about it BUT I have nothing to complain about other than I need to know how to run the plugin better...

Pros: for free is a great value, paying you get more... but it is enough to start then if you need translations have to pay

Cons: very professional made, great customisation of the widget, professional look, many features, i'm glad with it

Pros: Chatway was easy to set up. The prompts directed you what to fill out and how the widget would look.

Cons: I would prefer that Chatway was a free program with the added features of the pro plan, minus the multiple agents. I feel that the fees should be charged if a company has multiple agents