All categories
Niches in this category - the functional product types blended into "Customer Service" (69)
Contact Center & Helpdesk Software209Customer Service AI Agent & Automation Platform67AI Chatbot & Conversational AI Platform46CRM Software29Customer Communications Orchestration & Omnichannel Inbox20Knowledge Base & Wiki Software16Co-Browsing & Visual Customer Support Platform11Contact Center Quality Management & Workforce Optimization8Conversational Marketing & Chatbot Lead Capture8Conversational & Messaging CRM8Shared Inbox & Collaborative Email Platform7Field Service Management Software6ERP Suite6Sales Engagement & Dialer Platform6Online Community & Discussion Platform6AI Voice Agent & Voicebot Platform6Customer Feedback & Text Analytics Platform5Customer Engagement & Cross-Channel Messaging Platform5WhatsApp Business Messaging & Marketing Platform5Digital Adoption Platform (DAP)5Enterprise AI Search & Knowledge Management4Conversation Intelligence & Speech Analytics4Live Chat & Website Messaging Software4Voice of Customer & Experience Management Platform4AR Remote Assistance & Visual Field Support Platform4Remote Desktop & Screen-Sharing Support Tool4SMS & Mobile Messaging Marketing Platform4Marketing Automation Platform3Professional Services Automation (PSA) Software3Client Portal & Document Collection Platform3Employee Shift Scheduling & Workforce Management Software3Business VoIP & Cloud Phone System3Ecommerce Returns Management Software2Unified Communications (UCaaS) Platform2Loyalty & Customer Engagement Platform2Workflow Automation & BPM Platform2Industry-Specific Vertical Business Software2Survey & Questionnaire Software2CMMS & Maintenance Scheduling Software2Work Management & Team Task Collaboration Platform2Inventory & Order Management System2Video Conferencing & Web Meeting Software2Machine Translation & Localization Platform2AI Agent Builder & Orchestration Platform2Customer Communications Management (CCM) Software1Reputation & Review Marketing Platform1IT Operations & AIOps Platform1Amazon Seller Tools & Marketplace Analytics1Live Shopping & Social Commerce Platform1Ecommerce Analytics & Profit Intelligence Platform1Competitive Intelligence & Market Monitoring Platform1Business Management Suite for SMBs1Network Monitoring & Management Software1Document & Content Management Software1Time Tracking & Timesheet Software1Automotive Dealer CRM & DMS1Process Documentation & SOP Training Platform1Post-Purchase Tracking & Delivery Experience Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Data Platform & AI Personalization1User Research & Usability Testing Platform1Customer Success Platform1Invoicing & Billing Software1Social Media Management & AI Content Platform1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Retail Management & ERP Suite1Network Configuration & Change Management Software1Mortgage & Loan Origination CRM1IT/HR Service Desk AI Assistant1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| help | 135,000 | $2.31 | 83 |
| freshdesk | 14,800 | $27.19 | 51 |
| helpscout | 8,100 | $19.14 | 70 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| help scout | 4,400 | $19.14 | 62 |
| contact center software | 3,600 | $31.47 | 54 |
| salesforce service cloud | 3,600 | $11.92 | 49 |
| on cloud customer service | 2,900 | $2.55 | 64 |
| salesforce support | 2,900 | $4.87 | 54 |
| service cloud | 2,900 | $11.05 | 48 |
| contact center solutions | 2,400 | $28.62 | 49 |
| customer experience software | 2,400 | $20.07 | 41 |
| customer service ai | 2,400 | $28.07 | 75 |
| customer support software | 2,400 | $27.20 | 50 |
| fm scout | 2,400 | $0.00 | 41 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| hubspot service hub | 2,400 | $10.58 | 48 |
| customer service automation | 1,900 | $16.67 | 34 |
| customer service management | 1,900 | $13.12 | 40 |
| customer service platform | 1,900 | $33.22 | 48 |
| helpdesk system | 1,900 | $62.32 | 41 |
| https://witv-ayuda.blogspot.com | 1,900 | $0.00 | 73 |
| ring central support | 1,900 | $7.21 | 72 |
| service hub | 1,900 | $7.23 | 28 |
| cloud based contact center solutions | 1,600 | $37.41 | 39 |
| cloud contact center software | 1,600 | $23.71 | 40 |
| cloud contact center solutions | 1,600 | $37.41 | 57 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| help desk services | 1,600 | $22.40 | 36 |
| service cloud applications salesforce | 1,600 | $11.92 | 39 |
| service desk software | 1,600 | $46.45 | 66 |
| ... help | 1,300 | $0.00 | 77 |
| customer management tools | 1,300 | $13.76 | 76 |
| customer service management software | 1,300 | $18.41 | 50 |
| hubspot customer service | 1,300 | $6.50 | 49 |
| it help desk software | 1,300 | $62.32 | 46 |
| sf help | 1,300 | $0.00 | 76 |
| zendesk support | 1,300 | $31.29 | 64 |
544 products12 pages scraped of 12556 in category18 sponsored20 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 176 | 4.7 | 21 | - | 4.6 / 4.6 / 4.4 / 4.7 | Replyco is a helpdesk software designed to help eCommerce sellers manage and centralize inbox messages across marketplaces. Learn more about Replyco | |
| 177 | 4.6 | 21 | - | 4.7 / 4.6 / 4.1 / 4.3 | One platform for all your customer conversations through every channel. The team inbox to give undivided attention to your customers. Learn more about Grasp | |
| 178 | 4.5 | 21 | - | 4.3 / 4.4 / 4.4 / 4.1 | Cloud-based call center software that enables team members to offers phone support to customers. Learn more about Zendesk Talk | |
| 179 | 4.4 | 21 | - | 4.3 / 4.7 / 4.2 / 4.3 | WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel. Learn more about charles | |
| 180 | 4.1 | 21 | - | 4.2 / 4.5 / 4.0 / 4.5 | Astrea Case Merge is a Salesforce native lightning component. The component is used to merge duplicate Cases in a Salesforce. Learn more about Astrea Case Merge | |
| 181 | 3.4 | 21 | - | 3.5 / 3.1 / 3.6 / 3.1 | Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more. Learn more about ClickDesk | |
| 182 | 5 | 20 | - | 4.8 / 5.0 / 4.8 / 4.9 | Y Meadows support automation solution can autonomously route, enrich, and even resolve written requests with zero human intervention! Learn more about Y Meadows | |
| 183 | 5 | 20 | - | 4.9 / 5.0 / 5.0 / 5.0 | Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Learn more about Acquire | |
| 184 | 4.8 | 20 | - | 4.8 / 4.9 / 4.6 / 4.5 | An easy-to-use and affordable customer service solution, designed to transform how you manage customer inquiries and support requests. Learn more about Hipporello Service Desk for Trello | |
| 185 | 4.6 | 20 | - | 4.8 / 4.8 / 4.6 / 4.8 | Simple and intuitive knowledge management software, for more productive customer service organizations. Try for free! Learn more about Serviceware Knowledge | |
| 186 | 4.3 | 20 | - | 4.3 / 4.3 / 3.9 / 4.2 | Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard. Learn more about Dixa | |
| 187 | 4.5 | 19 | - | 4.8 / 4.3 / 4.5 / 4.5 | Powerful live chat software built for super fast customer support. Learn more about HappyFox Chat | |
| 188 | 4.4 | 19 | - | 4.4 / 4.2 / 4.4 / 4.5 | Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers. Learn more about Sagicc | |
| 189 | 4.3 | 19 | - | 4.1 / 4.2 / 4.4 / 3.9 | All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers. Learn more about Eloquant | |
| 190 | 3.9 | 19 | - | 4.1 / 3.7 / 4.3 / 4.1 | Connect and centralize all your CX channels Learn more about inconnect | |
| 191 | 4.9 | 18 | - | 4.9 / 5.0 / 4.8 / 4.9 | Improve issue resolution times and colleague performance by adopting the latest AI technology and best practice in service delivery. Learn more about ServoDesk | |
| 192 | 4.8 | 18 | - | 4.7 / 4.9 / 4.4 / 4.6 | Automated customer service software for teams to improve information-sharing and customer support and service. Learn more about Reecall | |
| 193 | 4.7 | 18 | - | 3.9 / 4.8 / 4.2 / 4.8 | Prioritise and respond to your most important social media conversation, mitigate risk, improve customer satisfaction and retention. Learn more about DataEQ | |
| 194 | 4.7 | 18 | - | 4.6 / 4.6 / 4.3 / 4.4 | An easy-to-use quality assurance tool for 50 to 5000+ agents. Real-time reporting. Flexible and cost-effective. Learn more about VQ Online | |
| 195 | 4.9 | 17 | - | 4.8 / 4.9 / 4.8 / 4.8 | Choose an intuitive, omnichannel and AI-ready cloud contact center solution to offer exceptional customer service. Learn more about Vocalcom Hermes360 | |
| 196 | 4.8 | 17 | - | 4.9 / 4.8 / 4.6 / 4.4 | Live video, screen sharing and co-browsing for more efficient sales and support teams. Learn more about Apizee | |
| 197 | 4.8 | 17 | - | 4.9 / 5.0 / 4.6 / 4.9 | Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation. Learn more about Korra | |
| 198 | 4.7 | 17 | - | 4.8 / 4.7 / 4.5 / 4.6 | Non-code, process-based, an end to end help desk solution with escalation, automated workflows and advanced reporting capabilities. Learn more about Next4biz CSM | |
| 199 | 4.6 | 17 | - | 4.6 / 4.9 / 4.2 / 4.5 | The #1 customer messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch to deliver 5-star CX. Learn more about Heyday | |
| 200 | 4.4 | 17 | - | 4.7 / 4.4 / 3.9 / 4.5 | Cloud All-In-One Suite CRM and Customer Service for IT reseller, MSP, System Integrator, Dealer Office, Software House and more. Learn more about YDEA |