All categories
Niches in this category - the functional product types blended into "Customer Service" (69)
Contact Center & Helpdesk Software209Customer Service AI Agent & Automation Platform67AI Chatbot & Conversational AI Platform46CRM Software29Customer Communications Orchestration & Omnichannel Inbox20Knowledge Base & Wiki Software16Co-Browsing & Visual Customer Support Platform11Contact Center Quality Management & Workforce Optimization8Conversational Marketing & Chatbot Lead Capture8Conversational & Messaging CRM8Shared Inbox & Collaborative Email Platform7Field Service Management Software6ERP Suite6Sales Engagement & Dialer Platform6Online Community & Discussion Platform6AI Voice Agent & Voicebot Platform6Customer Feedback & Text Analytics Platform5Customer Engagement & Cross-Channel Messaging Platform5WhatsApp Business Messaging & Marketing Platform5Digital Adoption Platform (DAP)5Enterprise AI Search & Knowledge Management4Conversation Intelligence & Speech Analytics4Live Chat & Website Messaging Software4Voice of Customer & Experience Management Platform4AR Remote Assistance & Visual Field Support Platform4Remote Desktop & Screen-Sharing Support Tool4SMS & Mobile Messaging Marketing Platform4Marketing Automation Platform3Professional Services Automation (PSA) Software3Client Portal & Document Collection Platform3Employee Shift Scheduling & Workforce Management Software3Business VoIP & Cloud Phone System3Ecommerce Returns Management Software2Unified Communications (UCaaS) Platform2Loyalty & Customer Engagement Platform2Workflow Automation & BPM Platform2Industry-Specific Vertical Business Software2Survey & Questionnaire Software2CMMS & Maintenance Scheduling Software2Work Management & Team Task Collaboration Platform2Inventory & Order Management System2Video Conferencing & Web Meeting Software2Machine Translation & Localization Platform2AI Agent Builder & Orchestration Platform2Customer Communications Management (CCM) Software1Reputation & Review Marketing Platform1IT Operations & AIOps Platform1Amazon Seller Tools & Marketplace Analytics1Live Shopping & Social Commerce Platform1Ecommerce Analytics & Profit Intelligence Platform1Competitive Intelligence & Market Monitoring Platform1Business Management Suite for SMBs1Network Monitoring & Management Software1Document & Content Management Software1Time Tracking & Timesheet Software1Automotive Dealer CRM & DMS1Process Documentation & SOP Training Platform1Post-Purchase Tracking & Delivery Experience Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Data Platform & AI Personalization1User Research & Usability Testing Platform1Customer Success Platform1Invoicing & Billing Software1Social Media Management & AI Content Platform1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Retail Management & ERP Suite1Network Configuration & Change Management Software1Mortgage & Loan Origination CRM1IT/HR Service Desk AI Assistant1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| help | 135,000 | $2.31 | 83 |
| freshdesk | 14,800 | $27.19 | 51 |
| helpscout | 8,100 | $19.14 | 70 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| help scout | 4,400 | $19.14 | 62 |
| contact center software | 3,600 | $31.47 | 54 |
| salesforce service cloud | 3,600 | $11.92 | 49 |
| on cloud customer service | 2,900 | $2.55 | 64 |
| salesforce support | 2,900 | $4.87 | 54 |
| service cloud | 2,900 | $11.05 | 48 |
| contact center solutions | 2,400 | $28.62 | 49 |
| customer experience software | 2,400 | $20.07 | 41 |
| customer service ai | 2,400 | $28.07 | 75 |
| customer support software | 2,400 | $27.20 | 50 |
| fm scout | 2,400 | $0.00 | 41 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| hubspot service hub | 2,400 | $10.58 | 48 |
| customer service automation | 1,900 | $16.67 | 34 |
| customer service management | 1,900 | $13.12 | 40 |
| customer service platform | 1,900 | $33.22 | 48 |
| helpdesk system | 1,900 | $62.32 | 41 |
| https://witv-ayuda.blogspot.com | 1,900 | $0.00 | 73 |
| ring central support | 1,900 | $7.21 | 72 |
| service hub | 1,900 | $7.23 | 28 |
| cloud based contact center solutions | 1,600 | $37.41 | 39 |
| cloud contact center software | 1,600 | $23.71 | 40 |
| cloud contact center solutions | 1,600 | $37.41 | 57 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| help desk services | 1,600 | $22.40 | 36 |
| service cloud applications salesforce | 1,600 | $11.92 | 39 |
| service desk software | 1,600 | $46.45 | 66 |
| ... help | 1,300 | $0.00 | 77 |
| customer management tools | 1,300 | $13.76 | 76 |
| customer service management software | 1,300 | $18.41 | 50 |
| hubspot customer service | 1,300 | $6.50 | 49 |
| it help desk software | 1,300 | $62.32 | 46 |
| sf help | 1,300 | $0.00 | 76 |
| zendesk support | 1,300 | $31.29 | 64 |
544 products12 pages scraped of 12556 in category18 sponsored20 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 51 | 4.3 | 155 | - | 3.9 / 4.6 / 4.2 / 4.3 | Better customer service and support with GreenRope. See all your customer information, interactions, and history in one place. Learn more about GreenRope | |
| 52 | 4.6 | 154 | 88% | 4.6 / 4.4 / 4.4 / 4.6 | Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. Learn more about Tiledesk | |
| 53 | 4.4 | 152 | - | 4.1 / 4.2 / 4.3 / 4.1 | Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty. Learn more about ServiceNow Customer Service Management | |
| 54 | Hiver Shortlist | 4.7 | 147 | 83% | 4.7 / 4.6 / 4.6 / 4.5 | Hiver is a modern, AI customer service platform that unifies all support channels in a simple, intuitive interface. Learn more about Hiver |
| 55 | 4.3 | 145 | - | 4.3 / 4.5 / 4.0 / 4.0 | Lime CRM is a user-friendly CRM for +10 users, adapted to the needs of your marketing, sales and support teams for an easier workday. Learn more about Lime CRM | |
| 56 | 4.7 | 143 | 89% | 4.8 / 4.8 / 4.6 / 4.6 | CTI for Sales & Contact Center - Improve Customer Experience & Productivity Learn more about TenFold | |
| 57 | UJET Shortlist | 4.6 | 140 | 91% | 4.8 / 4.8 / 4.6 / 4.8 | UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. Learn more about UJET |
| 58 | 4.8 | 139 | 91% | 4.9 / 4.8 / 4.8 / 4.8 | A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations. Learn more about Gladly | |
| 59 | BOSSDesk Shortlist | 4.6 | 139 | 89% | 4.5 / 4.8 / 4.4 / 4.7 | BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. Learn more about BOSSDesk |
| 60 | 4.2 | 139 | - | 3.9 / 4.2 / 4.1 / 4.0 | Method CRM helps QuickBooks users deliver better customer service with synced customer data and customizable workflows. Learn more about Method CRM | |
| 61 | Gorgias Shortlist | 4.6 | 134 | 86% | 4.6 / 4.5 / 4.5 / 4.4 | The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo Learn more about Gorgias |
| 62 | 4.7 | 133 | 90% | 4.7 / 4.7 / 4.7 / 4.7 | New Era of CRM: Built on AI. Ready to act Learn more about Creatio CRM | |
| 63 | 4.4 | 132 | - | 4.4 / 4.4 / 4.3 / 4.3 | Corefactors is a RevOps-enabling AI-powered CRM software, trusted by 12,000 users across India, SEA, and North America. Manage sales, m Learn more about Corefactors | |
| 64 | 4.2 | 132 | - | 4.1 / 4.2 / 4.1 / 4.1 | SuperOffice is a European CRM software for small and mid-size businesses, with the most user-friendly CRM platform on the market. Learn more about SuperOffice CRM | |
| 65 | 4.1 | 123 | - | 4.1 / 4.1 / 3.9 / 4.1 | Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs. Learn more about Web Help Desk | |
| 66 | 4.1 | 119 | - | 4.2 / 3.9 / 4.0 / 4.0 | Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. Learn more about Freshchat | |
| 67 | 4.5 | 117 | 86% | 4.5 / 4.6 / 4.4 / 4.5 | Zingle helps SMBs and enterprise companies communicate with their customers authentically, at scale, for a better experience. Learn more about Medallia Concierge | |
| 68 | Faveo Helpdesk Shortlist | 4.5 | 117 | 81% | 4.4 / 4.7 / 4.2 / 4.7 | Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions. Learn more about Faveo Helpdesk |
| 69 | 4.9 | 116 | 96% | 4.8 / 4.9 / 4.7 / 4.8 | Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support. Learn more about Supportbench | |
| 70 | 4.6 | 114 | 85% | 4.6 / 4.5 / 4.4 / 4.4 | TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier. Learn more about TeamSupport Messaging & Live Chat | |
| 71 | 4.7 | 112 | 87% | 4.8 / 4.7 / 4.5 / 4.6 | Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels. Learn more about Deskero | |
| 72 | 4.1 | 112 | - | 4.1 / 4.2 / 3.9 / 3.8 | A real-time inventory management and high-volume order fulfillment add-on solution for growth-focused businesses using QuickBooks. Learn more about Acctivate Inventory Management | |
| 73 | 4.4 | 111 | - | 4.3 / 4.5 / 4.3 / 4.3 | TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what. Learn more about TOPdesk | |
| 74 | 4.8 | 109 | 88% | 4.7 / 4.7 / 4.7 / 4.7 | Playvox offers user-focused solutions tools for efficient Workforce and Quality Management for improved customer satisfaction. Learn more about Playvox | |
| 75 | 4.7 | 108 | 90% | 4.7 / 4.6 / 4.5 / 4.4 | Comm100 is a global provider of innovative AI-powered omnichannel customer support solutions for commercial, government, and nonprofit. Learn more about Comm100 |