Rating
4.3
145 reviews
Categories
10
Founded
1990
Employees
520
Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enables you to not only manage and track, but also make use of all your customer data. With smart add-ons and integrations to your other IT systems, duplicate work will be avoided and you can instead focus on what's important: providing exceptional customer experiences. Hosted or on your own server.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
4,816
Organic visits / mo
7,177
SEMrush reports no paid spend for this domain, but Google confirms 100 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
100
as Lime Connect (Userlike) GmbH
Active now
100
last 14 days
Advertising since
Oct 2021
4.5+ yrs running
Last seen
today
still active
The shared messaging across CRM Software advertisers - the validated angles to copy. See the niche →
(145 reviews)
Overall, I appreciate the few limitations that allow us to have a CRM system that encompasses more than just pure customer data.
Pros: The biggest advantage is the ability to see aggregated data composed from the user's perspective, as well as the automations and smart updates that can be created in the system.
Cons: The biggest disadvantage is that it is sometimes difficult to understand where each data belongs. The interface sometimes lacks logic for the user.
Kennet A. · Technical Systems Lead · Real Estate · April 7, 2026
I previously worked in Lime Easy and found it easier to get an overview there compared to Lime CRM. CRM contains a lot of functionality, but there is room for improvement when it comes to gaining a clear overview.
Pros: It is easy to save both text, documents and email. The reminders help me organize my different tasks.
Cons: It would be better if the emails that are imported were sorted by their original dates, instead of all being assigned the same date for the day I add them.
Jessica F. · Travel Designer · Leisure, Travel & Tourism · March 30, 2026
| Category | Page | Rank | Placement |
|---|---|---|---|
| Inside Sales | 2 | 16 | Shortlist |
Domain confidence 98%
Overall a very positive experience. Lime CRM provides a solid foundation for customer‑centric work and process ownership. When combined with good dialogue and support it becomes a strong tool for both daily operations and long‑term structure.
Pros: Strong flexibility and good support for structured customer workflows. Lime CRM works well for tracking communication, cases, and customer history in one place. I also really appreciate the personal and responsive support, the collaboration with [sensitive content hidden] has been excellent, with a pragmatic, solution‑oriented approach and quick feedback.
Cons: Some workflows require initial setup and internal alignment to fully match real‑life processes. Certain functions are powerful but not always immediately intuitive, which can require guidance or training before teams fully adopt them.
Robert A. · Customer Success Manager, Area Sales Manager · Biotechnology · March 27, 2026
Overall good experience. Easy to use on Desktop/Mobile and with modifications it's easy to use on the field as well.
Pros: Easy to use and easy to modify. Their support is top of the line with rapid response on every topic. Great for sales teams that wants control and easy overview of their tasks.
Cons: I could wish for more integrations with third party vendors. Some plugins could need some extra love as well.
Marcus E. · Product Owner · Online Media · March 25, 2026
Happy and easy to use. Knowledge about the customer in one place, platform for a good overview within the company
Pros: We use it on daily basis to connect and deal with emails from our customers. Perfect platform to use within the company
Cons: We only usew it i customerservice and can use it more within our company. Tricky to learn some parts.
Cassandra G. · Operations manager · Real Estate · March 23, 2026
Very easy to work in the system and the process of creating and updating contacts works really smoothly.
Pros: The platform is easy to use and it is quick and easy to add new contacts to existing companies. Easily print lists.
Cons: Right now I don't have any major opinions about anything I dislike, everything works as it should in our daily work.
Helena G. · Administrator · Maritime · March 17, 2026
I think it is a great system that grows with your business, you can built it up like you want it. It will show you figures of the selling process.
Pros: I like it because it is flexible, you can use it in many different situations to see how business is going
Cons: ITs nothing bad with that but sometimes you want to include more things that not in usual CRM system
Magnus S. · Driftsansvarig IT · Education Management · March 17, 2026
A good system and very adaptable. Good staff who cater to our needs and can adapt CRM to our needs. It is very easy to work with the consultant at Lime and they are very structured and really listen to your needs.
Pros: Value for money and great team to work with. A Swedish company with roots and a feeling for Swedish customers.
Cons: Low functionality compared to the solution we have today. It will be a huge step for us to move to the web version and move the server to the cloud. It's a tough job but it has to be done.
Shayan B. · Business Developer · Oil & Energy · March 17, 2026
We are satisfied with both everyday use and more nische tasks and analysis, the BI suite provide excellent reporting functionality
Pros: Customizability, we use SQL to utomate processes and the database designer covers all our needs to tailor the system to our needs.
Cons: Some features are needlessly locked and are only accessable through lime personell. Old features and packages are not updated often enough.
Daniel A. · Supply Chain Manager · Utilities · March 17, 2026
Pros: Lime CRM is very user-friendly. It is easy to learn and understand how to use it. You get a good overview of each customer.
Cons: The high cost if you want to rebuild of change something you can't do yourself in Lime CRM. The administration tool is not so user-friendly.
Sanna R. · Administrator · Telecommunications · March 17, 2026
I have been using Lime for many years now and I am familiar and content with it - both the product per sei and the support.
Pros: It's easy to use and understand. The support function (by e-mail) is also very efficient and we get help when needed.
Cons: Sometimes it's hard to extract info/make reports. It takes more time to test and learn it. I would like this function to be easier.
Raluca M. · Key Account Manager · Fund-Raising · March 17, 2026
nice! x
Pros: the way you can change it after your preferences. x
Cons: bugs and chrashes. x
magnus r. · administrator · Real Estate · March 17, 2026
Use it for meny years and if i got problem, always get fast help.
Pros: Easy to use, easy to send to customers, nice customers can direct ask a question.
Cons: Nothing realy but see what i have sold this year totaly.
Jan T. · Salesperson · Consumer Services · March 27, 2025
Good dashboard and easy to use, with the template editor as an exeption. Somehow it never works as it should the first time.
Pros: The customer service team is always quick, to the point and very friendly.
Cons: High price for smaller business since we have to pay for 10 accounts.
Hanna P. · Marketing coordinator · Construction · March 26, 2025
Satisfied, Easley overview, easy to track back.
Pros: We easier kept track and order of our inquirers.
Cons: The admin part to add fields etc is diffecult. Email function to be better.
Annakarin H. · Bid · Building Materials · March 26, 2025
Fast and flexible CRM that serve our clubs well.
Pros: That it is flexible and fast. Especially since moving to the web.
Cons: All the server upgrades and the high consultant rate.
Kaveh S. · Head of Business to consumer and Events · Sports · March 24, 2025
I have been using Lime CRM Desktop every workday for 5 years. I am very satisfied with Lime
Pros: I appreciate the program's user-friendliness, flexibility, and the ability to adapt the modules to the administrative flow of our organization.
Cons: Writing an order confirmation from a word template takes time. It feels like a bottleneck in my productivity.
Johan A. · marketing assistant, system administrator · Newspapers · March 21, 2025
Good! I would recomend it to other users. As I said before; Easy to use
Pros: The simplicity of the software and easy to use. You can also change most of the layout by yourself
Cons: A little bit pricy if you want to add other functions than the basics. often you have to pay both initial hours of the Consultant and then also a monthly cost.
Dan L. · Sales manager · Building Materials · March 20, 2025
Good support, nice contact persons and a modern business approach.
Pros: The ability to have it costomized for our needs.
Cons: I dislike that the price regulation is based on a index that measures B2C activities.
Alexander F. · Sales Manager · Machinery · March 19, 2025
Very easy to use. Easy to find what you are locking for.
Pros: Good easy to find info on costomer. Very easy to use.
Cons: Getaccept ingegration and not to be able to have same persons on multiple cards.
Björn R. · salesperson · Real Estate · March 19, 2025
Fast, easy to admin and very configurable, makes it your own CRM.
Pros: The flexibility and the many ways you can adjust it to suit you
Cons: Some visual restrains, more possibilities regarding card layout would do great to the product. The are room for improvements when it comes to the visuals and controls. Could get more modern in that sense.
Lars J. · Quality and Key Account Manager · Mechanical or Industrial Engineering · March 18, 2025
very good. easy navigating good service when needed
Pros: fast search and precise. reliable and easy to intergrate.
Cons: the price is on the high end. maybe shooting to high development?
Mats J. · VD · Building Materials · March 18, 2025
Great costummer service, very very high client focus.
Pros: Fast, simple CRM and able to connect API. Work in sverall markets, easy to adjust and make it your own.
Cons: They dont have an ap, as it use web browser. So it is a bit hard to work on a samrt phone.
Jarl R. · CEO · Staffing and Recruiting · March 18, 2025
Have been user for about five years and help med every day in my daily work
Pros: The easy way to use the system and flexibility between computer and phone
Cons: Maybe to collect all the mails and have tem on ten same place in the system
Fredrik Z. · Sales manager · Real Estate · March 18, 2025
My overall experience with Lime CRM has been positive.
Pros: I appreciated Lime CRM's user-friendly design, which made navigating the system and managing customer relationships straightforward.
Cons: One aspect I found less favourable about Lime CRM was the occasional complexity in setting up advanced customisations or integrations, which sometimes required more technical expertise than anticipated.
Anna L. · Marketing Manager · Law Practice · March 18, 2025
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| Real Estate CRM | 2 | 27 | Shortlist |
| Help Desk | 2 | 29 | - |
| Customer Service | 2 | 33 | - |
| Small Business CRM | 2 | 35 | - |
| Online CRM | 2 | 44 | - |
| Contact Management | 2 | 46 | - |
| Lead Generation | 2 | 48 | - |
| Lead Management | 3 | 30 | - |