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Small Business CRM
https://www.capterra.com/small-business-crm-software/Niches in this category - the functional product types blended into "Small Business CRM" (58)
CRM Software135Business Management Suite for SMBs21Marketing Automation Platform12ERP Suite11Field Service Management Software8Conversational & Messaging CRM8Industry-Specific Vertical Business Software5Field Sales & Route Management Software4Lead Capture & Lead Management Software4Professional Services Automation (PSA) Software4No-Code / Low-Code Application Platform4Work Management & Team Task Collaboration Platform3Automotive Dealer CRM & DMS3Legal Practice Management & Billing Software3LinkedIn Outreach & Social Selling Automation3Hospitality & Guest CRM2Investment & Deal Management CRM2Digital Business Card & Networking Platform2Customer Data Platform & AI Personalization2Ecommerce Marketing Automation Platform2Sales Engagement & Dialer Platform2Customer Success Platform2Real Estate CRM2AI Sales Assistant & Revenue Intelligence2Invoicing & Billing Software2Personal & Shared Address Book Manager1Staffing Agency Software1Core HR / HRIS Suite1Small Business Accounting Software1Payment Processing & Gateway Software1Procure-to-Pay & Procurement Software1Accounting Firm Practice Management Software1Pharma & Life Sciences CRM1Nonprofit & Fundraising CRM1Email Client-Integrated CRM1Sales Intelligence & Prospecting Platform1Partner Relationship Management (PRM)1Document & Content Management Software1Manufacturing ERP & MRP Software1Professional Services & Agency ERP1Client Portal & Document Collection Platform1All-in-One Team Collaboration Suite1B2B Ecommerce & Wholesale Ordering Platform1Digital Products & Creator Commerce Platform1Vertical Industry Analytics Platform1Salon, Spa & Wellness Business Management Software1Coaching & Client Session Management Platform1Wedding Planning & Wedding Venue Management Software1Email Marketing Software1WhatsApp Business Messaging & Marketing Platform1Direct Mail Automation Platform1Reputation & Review Marketing Platform1Workflow Automation & BPM Platform1Personal To-Do List & Task Manager App1Customer Advocacy & Referral Marketing Platform1Distribution & Wholesale ERP1Applicant Tracking System1Mortgage & Loan Origination CRM1
262 products6 pages scraped of 6265 in category3 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | Zoho CRM AdShortlist | 4.3 | 6,972 | - | 4.2 / 4.1 / 4.3 / 4.3 | Zoho CRM helps SMBs grow better with a 360º customer relationship lifecycle management solution. Learn more about Zoho CRM |
| 2 | Bigin by Zoho CRM AdShortlist | 4.7 | 730 | 88% | 4.8 / 4.5 / 4.5 / 4.7 | Bigin is a small businesses CRM that helps unify customer operations and nurture customer relationships effectively. Learn more about Bigin by Zoho CRM |
| 3 | Capsule AdShortlist | 4.5 | 167 | 84% | 4.6 / 4.5 / 4.3 / 4.6 | Capsule is a CRM solution that helps businesses stay organized, know more about their customers & build better relationships. Learn more about Capsule |
| 4 | Salesforce Sales Cloud Shortlist | 4.4 | 18,781 | - | 4.0 / 4.1 / 4.4 / 4.0 | Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. Learn more about Salesforce Sales Cloud |
| 5 | 4.5 | 17,600 | - | 4.4 / 4.2 / 4.4 / 4.4 | Mailchimp: the #1 email marketing platform with 11M+ users worldwide, offering AI-powered insights & content creation tools. Learn more about Mailchimp | |
| 6 | 4.5 | 4,458 | - | 4.4 / 4.4 / 4.4 / 4.3 | Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers. Learn more about HubSpot CRM | |
| 7 | Pipedrive Shortlist | 4.5 | 3,050 | 81% | 4.5 / 4.4 / 4.3 / 4.4 | Pipedrive is the easy and effective CRM for small businesses. Track your sales pipeline, manage leads and automate your sales process. Learn more about Pipedrive |
| 8 | NetSuite Shortlist | 4.2 | 2,039 | - | 4.0 / 3.8 / 4.2 / 3.9 | NetSuite CRM maintains end-to-end management of marketing, sales, ordering fulfilment, and support for a seamless customer experience. Learn more about NetSuite |
| 9 | Nimble Shortlist | 4.4 | 1,868 | - | 4.3 / 4.3 / 4.2 / 4.3 | Nimble is the AI-driven CRM for smarter email marketing, engagement, sales, and business growth. Learn more about Nimble |
| 10 | Odoo Shortlist | 4.2 | 1,306 | - | 4.0 / 3.9 / 4.2 / 4.1 | Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more. Learn more about Odoo |
| 11 | Keap Shortlist | 4.1 | 1,298 | - | 3.6 / 4.0 / 4.1 / 3.8 | More Growth, Less Busy Work Our marketing automation removes the headaches and busy work while accelerating growth. Learn more about Keap |
| 12 | 4.2 | 990 | - | 4.0 / 4.0 / 4.3 / 4.2 | Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. Learn more about Bitrix24 | |
| 13 | 4.7 | 924 | 83% | 4.7 / 4.5 / 4.5 / 4.4 | A simple CRM solution for small businesses, integrating essential customer management with task coordination. Trusted by +50m people Learn more about Any.do | |
| 14 | EngageBay CRM Shortlist | 4.7 | 907 | 84% | 4.5 / 4.8 / 4.6 / 4.7 | AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. Learn more about EngageBay CRM |
| 15 | Act! Shortlist | 3.9 | 907 | - | 3.9 / 3.6 / 3.9 / 3.9 | Act! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management. Learn more about Act! |
| 16 | 4.5 | 822 | - | 4.4 / 4.6 / 4.3 / 4.4 | CRM that sits right inside your Outlook and Teams. Manage Contacts, Sales, Projects, and Marketing. Learn more about eWay-CRM | |
| 17 | 4.4 | 708 | - | 4.2 / 4.7 / 4.3 / 4.7 | Online CRM system that enables businesses to manage sales, marketing activities, contacts, leads, quotes, invoices, and more. Learn more about Apptivo | |
| 18 | 4.7 | 680 | 87% | 4.6 / 4.7 / 4.5 / 4.6 | Everything you need in a small business CRM: contacts, proposals, contracts, payments, & more. Start your 7 day free trial today, Learn more about HoneyBook | |
| 19 | Insightly Shortlist | 4 | 654 | - | 4.0 / 3.8 / 3.9 / 4.0 | Insightly offers a rich feature set at an affordable price and is available for free for up to two users. Learn more about Insightly |
| 20 | Less Annoying CRM Shortlist | 4.8 | 649 | 95% | 4.9 / 4.9 / 4.5 / 4.9 | Less Annoying CRM is for small businesses outgrowing spreadsheets. Get simple tasks, contacts, & leads without the CRM complexity. Learn more about Less Annoying CRM |
| 21 | Copper Shortlist | 4.4 | 622 | - | 4.5 / 4.3 / 4.1 / 4.1 | CRM solution that helps businesses manage contacts, deals, leads, pipelines, communications, and more in a unified interface. Learn more about Copper |
| 22 | Freshsales Shortlist | 4.5 | 621 | 82% | 4.4 / 4.4 / 4.4 / 4.4 | Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business. Learn more about Freshsales |
| 23 | 4.8 | 573 | 90% | 4.8 / 4.8 / 4.7 / 4.8 | Kylas CRM is easy to use and comes with numerous features that small businesses need to track their sales and customer relationships. Learn more about Kylas Sales CRM | |
| 24 | Agile CRM Shortlist | 4.1 | 524 | - | 4.0 / 4.0 / 4.1 / 4.1 | Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. Learn more about Agile CRM |
| 25 | 4.2 | 514 | - | 4.1 / 4.2 / 4.1 / 4.0 | AI-powered small business software with CRM, marketing automation, scheduling, payments, and communication tools. Learn more about Thryv |