Rating
4.5
822 reviews
Starting price
$20
Per User
Categories
17
Founded
2008
Employees
19
The Ultimate CRM Add-in for Outlook and Microsoft 365. eWay-CRM helps you manage Customers, Sales, Projects, and Email Campaigns directly in Outlook. Share emails, contacts, and meetings with your team. Discover potential customers in your email messages, chat about your clients in Microsoft Teams, and integrate with SharePoint to streamline your documents. Take what you already use and turn it into a fully-fledged CRM. Try eWay-CRM.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
2,988
Organic visits / mo
2,942
SEMrush reports no paid spend for this domain, but Google confirms 38 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
38
as S4B s.r.o.
Active now
8
last 14 days
Advertising since
Aug 2025
9 mo running
Last seen
today
still active
Running 5 ads on LinkedIn as eWay-CRM - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across CRM Software advertisers - the validated angles to copy. See the niche →
(822 reviews)
a 15 out of 10.
Pros: Impeccable customer service!! [sensitive content hidden] were 100% on spot with assisting and navigating my return to eWay!!
Cons: N/A. i don't have any cons with eWay. everything was handled professionally. great customer service
tony m. · Agent · Real Estate · April 10, 2026
Overall, my experience with eWay-CRM has been very positive. The system is reliable, easy to use, and helps me manage my daily tasks, leads, and communication efficiently. It improves organization and supports my workflow without unnecessary complications.
Pros: I really like how intuitive and user-friendly eWay-CRM is. It is easy to navigate, manage leads, track communication, and keep everything organized in one place. It helps me stay efficient and saves time in my daily work.
Cons: Honestly, I do not have any major complaints about eWay-CRM. If I had to mention something, maybe some minor improvements in speed or customization options could make the experience even better, but overall it works very well for me.
David W. · sales representative · Food Production · April 9, 2026
| Category | Page | Rank | Placement |
|---|---|---|---|
| Law Practice Management | 1 | 3 | - |
| Advocacy | 1 | 5 |
Domain confidence 99%
We have the system customized to our needs, so we use it for absolutely everything — from marketing, inquiries, quotes, and client and supplier orders, to work logs, attendance, and invoicing based on completed work. It also monitors invoice payments for us. eWay is the central brain of our company, where I have all information about business opportunities, projects, trainers, schedules, and communication with clients and suppliers in one place. The great thing is that we don’t need to open anything else — we simply arrive at work, open Outlook, and everything is right there in front of us, very easily accessible.
Pros: The integration with Outlook, including the automatic transfer of information, is just brilliant. This was the main reason for choosing the system: one place = all information, without needing to go anywhere else. We also have it connected with Pohoda (our invoicing software) and with our website — specifically the front page where clients register for training sessions.
Cons: Because we have everything in one software — all information in a single system — our infrastructure costs have increased since the installation and purchase (cloud hosting, RAM, storage, etc.). As a result, synchronization has become a bit slower for us, and unlike before, it can’t be simply turned off and on to trigger an initial sync of “my” activities so that I can continue working. This means that I don’t immediately see what my colleague has entered. And one thing that disappeared — the ability to convert a mobile phone call into a diary entry with a single click. That feature was perfect for tracking time spent on calls, but it’s no longer available. Now it must be entered manually, which is a pity.
Petra C. · Operational Director · Education Management · March 30, 2026
I ´m using eWay more than year and I am pretty ok with how it works and what I can do with and how it´s support my work
Pros: I can find all details about customers nad employees. Invoices, orders, contact details and much more.
Cons: Options between old and new version. I like the new one but some people do not and then when we try to find something together it is complicated.
Gabriela L. · Back Office · Staffing and Recruiting · March 25, 2026
eWay-CRM is a practical and user-friendly tool that integrates seamlessly into my daily workflow, but some aspects of it feel outdated or limiting—particularly when it comes to reporting, performance, and the modern user interface.
Pros: Deep integration with outlook, project stages and workflows, assigning tasks, tracking deadlines and responsibilities. Customizable fields and forms. Document management directly in CRM.
Cons: Reporting isn´t very advanced by default. Dashboard are basic. I miss richer analytical tools. No native “power‑level” visualizations (like Power BI‑style dashboards). Customization requires technical skills or admin access. UI feels a bit outdated. Cannot be integrated into the new Outlook.
Martin R. · Solution Design Engineer · Logistics and Supply Chain · March 25, 2026
We use eWay on a daily basis. It is our main system in which we record everything related to our company.
Pros: The way the system works and how all the information and projects are kept together.
Cons: Sometimes the system is slow.
Alena B. · HR · Packaging and Containers · March 24, 2026
We have used eWay for more than 5 years now and its a daily work. Its integration in to Outlook males it super easy to work with which is its biggest advantage compared to other CRM systems. It is also quickly improving and releasing updates which is very nice.
Pros: It’s integration with Outlook. Super easy email assignment to projects. Great filtering and searching options.
Cons: It’s native mobile app. It does not seem to be updated and its synchronization does not work reliably.
Jiří P. · CTO · Renewables & Environment · March 23, 2026
I like this system because it helps me to keep all imporatnt information at the one place and also offer simple and clear reports
Pros: I like clear and well-organized work environment, simple work with filtres and categorizing of all information
Cons: I do like least not intuitive creation of new projects and also any other related activities. I also find e-mail management not working as I would expect.
Jiří F. · Senior Consultant · Human Resources · March 23, 2026
easy, user-friendly, intuitive, automated mail saving and attaching to the contacts, time-saving, good for work coordination particularly in a bigger team
Cons: Sometimes it is hard to ger oriented in all the functions and "attachments", sometimes the database of contacts keeps uploading slowly
Lenka N. · ELT consultant · Publishing · March 20, 2026
Overall, eWay-CRM is a solid, user-friendly tool, especially for teams heavily reliant on Microsoft Outlook.
Pros: Sales Experience: I was very impressed with the communication during the selection process. The sales representative was professional, extremely helpful, and always ready to answer our questions. Outlook Integration: The native integration with Outlook, a huge plus for our workflow. User Interface: The UI is clean, intuitive, and very easy for new users to grasp quickly. Customer Support: The support team is responsive and helpful whenever we encounter an issue. Value for Money: It offers a great set of features for a very reasonable price.
Cons: Version Disparity: The main drawback is the difference between the desktop and web/online versions. The online version currently lacks some essential features we need. For example, certain administration tasks, like form customization, are only available in the desktop version.
Tereza L. · Process Analyst · Publishing · March 20, 2026
I've been using it only for a few months but so far, the online app runs very well, the offline app is sometimes slow.
Pros: Online access from any device, fast, easy to use. It allows to manage work smoothly and handle most tasks without any issues. Sometimes the data takes a bit longer to load.
Cons: Mobile app - it's useful for basic tasks, but it has limited features. For me it’s also not very intuitive.
Katerina R. · Senior ELT Consultant · Publishing · March 19, 2026
It serves as a clever 'external brain' within my Outlook, allowing me to offload my tasks and focus on my work without the constant fear of forgetting something important
Pros: It is a very clever platform - Outlook integration, offline version. I like the mobile app - it gives me quick access.
Cons: The mobile app is limited to read-only access for most features, which makes it more of a quick reference tool than a full workstation for managing data on the go.
Radomira C. · Sales Representative · Higher Education · March 18, 2026
We use Eway mainly as an overview of opportunities, projects and a contact list. In projects, we generate orders, contracts and other documents from templates. Everything is simple, clear and functional.
Pros: What I like most about eWay-CRM is its ease of use. The program is clear, functional, and integrated with Outlook.
Cons: I'm not comfortable with customizing templates. Sometimes templates don't get overwritten correctly.
Michaela L. · assistant · Civil Engineering · March 18, 2026
Task creation and completion within individual sub-projects as part of e-shop marketing. Overview of agendas for internal meetings, and systematic setup of workflows for different types of recurring projects.
Pros: Overall clarity and ease of use. Easy linking of attachments across projects, and simple moving/editing of anything.
Cons: Completed tasks aren’t clearly distinguished from new ones, which makes it harder to navigate the task list.
Tereza A. · Online marketing specialist · Consumer Goods · March 18, 2026
Overall, my experience with eWay-CRM has been positive, particularly in terms of usability and clarity. However, I would appreciate more advanced and progressive features, such as enhanced reporting, updated statistics, and additional functionalities that reflect modern CRM standards and evolving business needs.
Pros: The system is fast, intuitive, and well-organized, which makes it easy to navigate and use on a daily basis. The overall structure is clear and logical, allowing for efficient work with minimal confusion. It supports productivity and helps streamline routine CRM tasks effectively.
Cons: At the moment, I am experiencing an issue with the web version not saving newly created cases, which significantly limits usability. While this may be a temporary or technical issue, it affects workflow reliability and creates uncertainty when working with new data entries.
Alexandra G. · KAM · Education Management · March 18, 2026
Overall, my experience with eWay-CRM has been very positive. It is a practical and user-friendly CRM solution that integrates well with daily workflows and helps keep client communication and project management organized. It is especially useful for teams that need a simple and reliable CRM within their existing work environment.
Pros: The system is very easy to use and intuitive. I also appreciate its clear and well-organized interface, which makes it simple to manage contacts, companies, and tasks efficiently
Cons: One limitation is that inactive companies or contacts cannot be easily deleted, which can make the database less organized over time.
Nataša P. · Business Development Manager · Market Research · March 5, 2026
Pros: The collaboration with Outlook is great. Simplicity, intuitiveness, possibilities to adjust the system according to your own needs.
Cons: In each version of eWay, you can only do certain steps - the online version is clearer, but you cannot, for example, save emails directly in it.
David C. · sales director · Automotive · March 3, 2026
Pros: A pretty good overview of clients and their activities. It's right in Outlook, which makes record keeping a easier. A good overview of the amounts of individual orders and a total summary and last interaction with the customer. Certain notifications and reminders for sending emails or completing tasks are also useful.
Cons: Probably the more data there is, the slower it is and the more it freezes. For me, the search filter is confusing. When saving an email for a specific occasion, I always have to check whether it has been attached to that occasion or attached to the wrong client.
Petra P. · Account manager · Logistics and Supply Chain · March 3, 2026
Helpfull and friendly customer support, extensive user customization options ... all this for a reasonable price
Pros: The eWay-CRM system is very friendly to use, everything seems to be intuitive. It is fully integrated in MS Outlook and has wide reporting possibilities via Power BI.
Cons: No idea now :-) There occured time to time an issue with the eWay addin, when Outlook rejected to launch it. With trnasfer to inline eWay verison is this point no more topical.
Lubos R. · CFO · Packaging and Containers · February 26, 2026
It is good for project tracking, security and tracking sales and follow-ups. When trained to use it effectively you can enjoy the experience.
Pros: It links up with my e-mails make it easy to track project input from different sources. The user interface is user friendly once you start using it.
Cons: When tasks that are not related to a project are automatically linked to a project. When eway fails to sync with your e-mails or project you can work off line and your updates are not updated with other collegues.
Brandon B. · Engineer · Electrical/Electronic Manufacturing · February 20, 2026
open new company, start offers and opportunities, cycles of project, marketing capaign, assigment of tasks
Pros: Project section and offers and opportunities.
Cons: none, I like all.
Pavel Z. · Project Manager · Industrial Automation · February 16, 2026
I am fine to have such tool within my team. I am sure We are not using all functions, which is pitty.
Pros: integration in Outlook MS Office, web interface, look of the CRM, connecting to public database, selecting
Cons: sometime support from the supplier, we have special custom settings and default reports at eWay cannot be used for them
Jan F. · Sales Director · Facilities Services · February 12, 2026
Pros: I appreciate complexity, integration and colaboration with Microsoft Outlook and local app for campaign cration.
Cons: Not very user-friendly setting and environment, that is not in progress very much. More possibilities for campaign designing.
Lucie K. · Communication and fundraising manager · Civic & Social Organization · February 10, 2026
Overall, it works well as a shared contact directory and knowledge base for our team. The main limitation for us is the mobile/phone integration: we’d like contacts to sync to the phone more naturally and to have caller ID display based on CRM records. Aside from that, it’s a dependable tool for maintaining shared contact information and context.
Pros: Centralized contact database that is shared across all users. Easy to store and find notes, history, and key information linked to contacts. Helps keep team communication consistent (everyone sees the same context).
Cons: Contact syncing/moving contacts to a phone is limited (not a seamless “phone contacts” experience). Caller identification is missing/limited — it doesn’t reliably show who is calling based on CRM contacts.
Lucie Z. · Accounting Consultant · Accounting · February 3, 2026
As a company with specific needs, we are overall satisfied. The reason why we use is that we monitor exactly values like before but in different view.
Pros: simplicity of the tool, it´s working really intuitive and it´s scalable, but depend on values and data which you are monitoring.
Cons: online web version - our company is actually using outlook version, so to switch to the web will be difficult.
Anna O. · Project Manager · Machinery · February 2, 2026
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