Pipedrive

Pros: I like that businesses can use the platform and schedule meetings easily with customers. Other major email platforms are not used by some companies so its nice to have Pipedrive available.

Cons: I did not have any cons to report. Im sure the more I use I may have more of an insight and an in depth opinion.

Pros: Pipedrive's user interface is very easy to use without complexities. We started using it for CRM and work management but later resiled that it is good for CRM but not work management. We still use it for CRM.

Cons: Its capabilities with email campaign are limited. It could do a better job with email campaign and automations to make leads work like magic.

Pros: I like that Pipedrive can be integrated with other applications as needed. I also like that the layout of their tool is very easy to utilize. They also offer different packages to choose from depending on what you are willing to pay.

Cons: I feel like Pipedrive has limited reporting capabilities. While the dashboard is a great feature, I wish it had more reporting functionality.

Pros: The pipeline view is clean. End of list. Frankly it is pretty dated - no WhatsApp integration, it's very 2005

Cons: Pipedrive markets itself as AI-native. It isn't. Automation is limited, reporting is thin, the mobile app is dated, integrations are uneven. Attio, Folk, HubSpot and Salesforce Starter are all ahead on the dimensions that matter in 2026.

Pros: Great for comprehensive features without an enterprise level pricetag. Ideal for solo or smbs with many integrations. Perfect for mid to late(r) funnel client management.

Cons: Early funnel contact management. Other tools integrate well with the platform though to make the workflow seamless.

Pros: Las reglas de automatización y los recordatorios ayudan a no perder contactos ni llamadas, y a reducir bastante el trabajo manual

Cons: A medida que el negocio crece, la estructura de Pipedrive (solo tratos, personas y organizaciones) se queda corta

Pros: It is easy to use and intuitive to set up. It actively reminds me of prospects that are stalled and can set up automations to help progress prospects forward

Cons: Reporting on efforts within Pipedrive can be difficult and wish I could customize more within the system. Live Chat features are a paid add-on and adds up

Pros: It’s easy to make bespoke pipelines and customize this with your business and desired tracking needs.

Cons: The integration with mailchimp wasn’t as intuitive as I’d hoped. While we use this, it wasn’t hugely clear that the data had moved across.

Pros: The visual pipeline is easy to use, keeps our team accountable, and ensures no follow-ups are missed.

Cons: There's not much to dislike with this product. Would be great to have it's own crm telephony. It still works well with JustCall.

Pros: Pipedrive offers tremendous benefits, value, campaign management, for a multitude of needs. Our Biz Development department leans heavily on Pipe Drive for sales and fundraising efforts, tracking when leads open emails, look at offering documents and much more.

Cons: It's a little pricey but that's also well earned. Compared to other CRM type platforms Pipedrive is one of the best.

Pros: Pipedrive allows me to keep track of various projects in various stages throughout the project life going through a plethora of departments.

Cons: The search feature, as silly as this sounds, while it works fine, I wish it would have more filter options so I wouldn't have to scroll endlessly.

Pros: Its simple to use and easy to navigate Easy to configure if you have a simple sales Process Easy to deploy

Cons: Its very rigid, if you start having complex sales processes and complex enterprise agreeements then you may need to start to jump to another CRM dashboards are not very flexible if you want to mix several objects

Pros: I like the multiple features, the ability to customize Pipedrive to my uses, the adaptability and integration with Justcall

Cons: Mostly works great, occassional technical blips are seemingly fixed quickly by Pipedrive but overall very reliable

Pros: From using pipedrive, what i liked most is the nice interface. its clean, easy to get, even for someone like me whos new to crm. The guides and support team really helped me out every time i got stuck.

Cons: didn’t have any big bad experience, but some of the integrations were a pain. had to call support and send a bunch of emails to figure it out.

Pros: We love the automations. It keeps our business running so smoothly and ensures that we never miss anything for our clients.

Cons: Setting up automations can be unintuitive. There also isn't good ticket system that integrates into it so that has to be done manually.

Pros: Their visual sales pipeline makes tracking leads is pretty intuitive. The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns. It's easy to use, even for non-technical members of our team.

Cons: Pipedrive lacks advanced marketing automation and native email campaign tools, requiring integrations for full-funnel execution. Reporting can also feel limited for in-depth marketing analytics.

Pros: A forma como se pode organizar as vendas em diferentes funis e com alguns automatismos para que todo o processo de comunicação possa ser mais simples.

Cons: A criação de templates de email, senti alguma dificuldade na forma como os emails eram criados o que limitou um pouco

Pros: With Pioedrive, it’s super easy to follow what’s going on in the pipeline. Keeps the team focused and stops deals from falling through.

Cons: Some reporting is not clear. Trying to get specific numbers or custom views is tricky without doing workarounds outside this tool.

Pros: Wir nutzen PipeDrive erfolgreich als CRM-System. Hat jedoch Systemausfälle (CloudFlare, Ausfall der Server) von mehreren Stunden. Keiner aus dem Unternehmen konnte auf die Cloud-Lösung zugreifen. Wir haben versucht den Support zu erreichen, es gab keine Rückmeldung. Erst am folgenden Tag gab es eine Rückmeldung. Wir konnten in dieser Zeit unsere Mitarbeiter nach Hause schicken und keine Kundenanfragen bearbeiten. Nach Rücksprache mit dem Support-Team haben wir eine Erstattung der Gebühren für den laufenden Monat gefordert. Es gab die Rückmeldung das dieses nicht möglich ist, was jegliche andere Lösung nach unserer Erfahrung sofort ermöglicht hat.

Cons: Der Kundenservice, schlecht erreichbar und nicht lösungsorientiert. Preis-/Leistung sind durch die System- Unterbrechung nicht gewährleistet. Es gibt keine Erstattung für langfristige Systemausfälle.

Pros: really like that it offers an easy interface with customizable pipelines, fast onboarding, good reporting tools, mobile accessibility, and seamless integration with email and calendar.

Cons: Reporting lacks depth, and costs increase with essential add-ons. tools are minimal, which may require additional costs to implement

Pros: I liked having customer information all in one place and being able to schedule tasks in advance.

Cons: We used the Beta version, so sometimes there would be kinks to work out, but other than that, I can't think of any cons.

Pros: easy way to get online quotes. Customers can enter all there info online.

Cons: Sometimes customers do not enter all the information. They miss some important info.