Odoo

Pros: Odoo is highly customizable and can centralize many parts of a business into a single platform. The flexibility of the modules and ability to build custom workflows is one of its strongest features. For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting. The issue is that once your company becomes deeply integrated into Odoo, upgrading versions becomes extremely expensive and operationally risky. In our case, we built a significant portion of our stack around Odoo, making major upgrades potentially cost hundreds of thousands of dollars in redevelopment and testing.

Cons: Our biggest issue was billing, support, and operational risk. Odoo attempted to charge us a large unsupported-version fee that we dispute and do not believe we ever contractually accepted. After disputing the fee, our database access was shut down/restricted, forcing us into an extremely difficult position operationally. After the database was restored, we began having issues with our email-fetch services and incoming emails were no longer properly entering the system. Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately. For a business-critical ERP platform, database access, predictable billing, and urgent support should be far more reliable than what we experienced.

Pros: What I liked most about Odoo is its all-in-one business management approach. It integrates CRM, sales, accounting, inventory, HR, and project management into a single platform, which reduces the need for multiple software tools.

Cons: What I liked least about Odoo is that some modules can feel complex and require technical expertise during setup and customization, especially for businesses with unique workflows

Pros: There is a free version, ideal for new users, then after increased user and comfort, can upgrade to a pay version

Cons: We need 2 screens to view changes, and creating webpages for phone tablet and monitor viewing each require tweaking

Pros: O que mais atraiu no Odoo foi a simplicidade e facilidade de uso. A gestão de do CRM e facilidade de comunicação com os clientes também é um ponto positivo.

Cons: O sistema cobra para fazer orçamentos e emissão de notas fiscais. A implantação é lenta, confusa, para efetuar implantação é demorado e precisa de varias correções e mesmo que o erro seja deles, eles cobram para refazer o próprio erro. Não existe canal de telefone e a lei brasileira exige que exista meio de comunicação via telefone. O diretor pouco se importa com os clientes e se voce perder o controle por conta de prejuízos gerados por eles, ele te manda um e-mail te ameaçando que irá suspender o uso do sistema. Uma empresa grande, com boa ferramenta, mas totalmente despreparada para os clientes brasileiros, quem sabe possa melhorar em alguns anos.

Pros: The ERP as a whole has great functionality for small business. Very good and simple software, easy to work with at scale.

Cons: Dishonesty, lack of professionalism, false promises on deadlines, refused to give a hard target date on software development.

Pros: The invoicing, contact management, and sales tracking capabilities are all housed in a single roof without the need to pay three different tools and this is something that I really liked after it was all set up and operational.

Cons: I have had mixed responses to customer support. I asked some technical questions on transaction management a couple of times and the responses I received were so vague that they were not helpful.

Pros: Odoo permet de centraliser la gestion de votre activité avec un seul abonnement. Pratique pour vous lancer et le créateur de site web est gratuit.

Cons: Je n’ai pas utilisé Odoo pendant longtemps mais de ma petite expérience je l’ai trouvé plus complexe à utiliser que WordPress+Hostinger pour créer et héberger un site web. Mon essai s’est porté sur le CRM, qui est facile, et le créateur de site web un peu moins.

Pros: good all in one solution, you can handle a lot of business stuff in one place which is really useful. pretty flexible with all the modules and once its set up it saves time. also scales well if your business grows

Cons: can get confusing pretty fast, especially in the beginning. setup takes quite some time and not everything is intuitive. also some features feel a bit unfinished or need manual adjustments which is annoying sometimes

Pros: All in one platform: I can manage sales, use as CRM, and use it for accounting purposes all in one platform. It can also scale as businesses grow and there is the option to integrate

Cons: Lots of sync issues with our native integration software. Leads often don't get pulled in and set up is complicated for those not technically savvy. Not ideal for businesses looking for a simple, seamless integrations and CRM management.

Pros: regarding my experience I found the below good features of this soft : - The interface of ODOO system very easy and you can Access to tools you need simply. -The main function of it , manage and allocate the user and the centers and the departments functions in organized mood.

Cons: But the system need to improve and update the below : - Tracking shifts must be automated (a-z) - the update tools high expensive. -The system able to attack from hacking

Pros: What I liked most about Odoo is that everything is in one place, like CRM, accounting, ops… so you don’t switch tools all the time. It’s pretty easy to use, scales well, and you can customize it a lot, for a fair price too.

Cons: What I liked least about Odoo is that some features can feel a bit rough or not fully polished, and you sometimes need technical skills to customize things properly. Also, performance can slow down with many modules, and support isn’t always super responsive.

Pros: The reports give you current, live numbers, IF (AND WHEN) you ever get around to putting in the actual data. We were forced to hire someone to repair the api, however once done it will transfer transactions from another platform which is acceptable. The csv imports for 1099s and customer additions are faster than I thought they would be.

Cons: When viewing things at the top level, I dislike seeing where an invoice belongs to within an entity since you cannot tell while running a report. Also, the tools used for creating your own custom reports are completely frustrating.

Pros: It’s genuinely one of the easiest tools to get started with, even for someone who isn’t from a specific background. All the modules as very user friendly. What stands out is the value for money, you get a lot of functionality without it feeling overly complex or expensive. The flexibility to customize based on business needs is a big plus and most clients already trust and relate to the brand, which makes adoption much smoother.

Cons: There is no module wise pricing - we have to pay one cost and you get a bunch of apps , which even if your not using is there. Would rather prefer to pay module wise for the apps that i useful to the company so that costs come down

Pros: I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place. Also have no issues so far with customer service.

Cons: Some of the more advanced modules feel a bit basic compared to dedicated tools. Also customization can get pricey when you need something outside the standard setup.

Pros: Odoo is mostly really easy to use, since most of the functions are simple and straight away. No need to long customizing, which makes it a good deal for small to medium organisations.

Cons: If you need some advanced funtionality Odoo is not the best solution. For large organisations, where you need to work with big amount of data, it makes difficult to clasfy, filter you information on a precise way.

Pros: Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world.

Cons: Some versions have big structure changes and do not always keep compatibility with custom modules written for older versions.

Pros: Very flexible business platform. Many modules in one place—CRM, invoicing, sales. Easy to scale as business grows. Good customization.

Cons: Setup can take time. Some modules feel complex for new users. Occasional performance issues with larger data or many apps enabled.

Pros: Odoo’s biggest strength is its modular design...you can pick and choose what apps you need (CRM, inventory, accounting, project management, e-commerce, HR, etc.) and grow by adding more later.

Cons: What I like least is that while modular pricing seems flexible, costs can escalate quickly if you unlock many features or add a lot of users.

Pros: It is an all-in-one suite that eliminates the need for multiple, disconnected software systems by centralising functions like CRM, sales, and accounting.

Cons: Setting up and configuring the system correctly can be difficult and time-consuming, often requiring technical expertise or external consultants.

Pros: The best thing about Odoo is that it is all in one integration. It manages sales, CRM, inventory, HR, accounting and projects. Odoo also automates many stuffs such as invoicing, workflow approvals and follow ups which saves a lot of time. It is also very easy to use and has features for customization. It is a good value for the money.

Cons: Customer support feels bit slow with lower price subscriptions. With Higher plans subscription the customer service is feaster somehow.

Pros: Nothing... difficult to use and terrible support!!!! I have been building websites since 1998 and trying to work out how Odoo works is so difficult... in my opinion they make it so difficult so you have to hire someone to use it.

Cons: The software is difficult to work out and use, documentation is poor... it is expensive once you start adding things on and support is terrible.

Pros: Odoo semble particulièrement adapté aux PME structurées ayant des processus bien définis et des ressources internes dédiés pour le paramétrage ou un budget conséquent pour un consultant.

Cons: La solution est complexe à mettre en place pour une petite structure. La migration des données est lourde et peu guidée, la personnalisation via Studio reste limitée pour des besoins pourtant simples, et certaines fonctionnalités nécessitent du code ou l’intervention de consultants. Le module Rental n’est pas adapté à la location d’hébergements. Enfin, l’accompagnement et le support ne sont pas à la hauteur de ce qui est annoncé, ce qui rend l’outil difficile à exploiter de manière autonome pour une TPE. Pas de support fonctionnel.

Pros: Odoo helps us streamline functions, centralize data and run business smoothly at a cheap price. It's customizable, apt for small businesses and has easy to use UI.

Cons: It's quite flexible but it's not easy to customize. You may need to work with certified partners for successful use.