Creatio CRM

Pros: Su nivel de personalización en poco tiempo, hemos realizado implementaciones de procesos en semanas y con menos esfuerzo

Cons: Algunas integraciones se han complicado. También en algunos Dashboard de Freeform no tenemos la opción de porcentaje

Pros: La accesibilidad y el servicio en general muy completo, la resolución de dudas y problemas es preciso

Cons: No tengo ninguna queja ya que la buena actitud es primordial en su equipo de trabajo, sin duda lo recomendaría

Pros: La parte de procesos que puedes crear, y la rapides con la que puedes poner un proceso en produccion

Cons: Un poco complejo como manejas las procesos, que se tienen que comprar add-ons para generar pdf cuando existen otras soluciones que si permiten generar un pdf sin necesidad de comprar addons

Pros: La practicidad, la IA y la flexibilidad Para la aplicación en la empresa es bastante útil la oportunidad sobre el uso de Creatio para poder aplicar la inteligencia sobre mi negocio y permite tomar mejores decisiones

Cons: Hasta el momento no tengo desventajas. El uso me permite realizar mis actividades de forma más ágil y práctica

Pros: La combinación de agentes IA + aplicaciones convencionales. Las empresas elevarán su productividad. Hoy es el momento de innovar en la experiencia de ventas centrada en el cliente

Cons: Más difusión en LA, quizás deban pensar oficinas en Perú para difundir su uso ahora q estamos en pleno proceso de nuevos cambios.

Pros: Su enfoque no code y poder modelizar fácilmente los procesos de la empresa. Cualquier ajuste se hace rápido.

Cons: La aplicación Mobile, dificultad para configurar los campos personalizados. Dependencia de diseñar un buen modelo, porque relfeja tal cual londiseñas.

Pros: The new email marketing design section is a great improvement. The ease of design and ability to customize marketing emails has greatly increased. The tagging system also helps create email lists and follow clients in their specific pipelines.

Cons: There is no undo in the email design section. This is one of my primary uses and I have wasted a lot of time after accidentally deleting a section and having no way to retrieve it. I also dislike that you cannot create landing pages to include in emails through Creatio.

Pros: The platform is very open and easy to work with. I liked how smooth it was to set up integrations and automate processes. The no-code tools also made it easier for business teams to build stuff without always calling us.

Cons: Nothing big to mention. Some dev docs could be bit more detailed in some parts, but overall the support was helpful. I honestly enjoyed working with the system.

Pros: The marketing automation capabilities are intuitive and flexible, making it easy to build and manage multichannel campaigns. I also appreciated how well the platform integrates customer data across touchpoints to create more targeted and personalized communications.

Cons: Overall, a good solution, but perhaps they can work on more advanced reporting and analytics features.

Pros: Creatio CRM is executive and reliable in controlling all the procurement processes.

Cons: Creatio CRM is practical and offers decency in service delivery.

Pros: It's not just a CRM, it is an advanced BPM with a lot of flexibility and ready-made components that are quick and straightforward to implement.

Cons: The bugs and upgrading from v7 to v8 but the UI is much more attracive so was worth the plunge.

Pros: It handles our CRM needs effectively and makes customer service issues easy to handle.

Cons: Everything is straightforward with Creatio CRM

Pros: The team at the customer service they quickly find a solution and always wanted to help in regarding anything

Cons: It’s so hard to go back here f you make any changes in the first place

Pros: The ease of use and ability to quickly learn how to customize the solution myself instead of relying on a super technical resource.

Cons: Originally the UI was a bit outdated but with the new Freedom UI, it looks and feels like a next-gen CRM.

Pros: It is impressed with its capabilities and ease of use.

Cons: it’s hard to dislike something that makes your life easier

Pros: Easy to customize, fully integrated. Ongoing development and a great support team!

Cons: NO cons have been encountered for us. We have positive experience only

Pros: Es una herramienta que se que tiene mucha adaptabilidad a cualquier negocio o tipo de proceso con conexión con otros sistemas.

Cons: La adaptabilidad que se puede obtener en esta y la conexión con otros sistemas poder generar reportes adaptados a cada necesidad.

Pros: Not much that I can think of at this time.

Cons: Version updates causing issues with our apps Freedom UI randomly showing up for clients even though we have deactivated it Creatio Support is not very helpful and it takes explaining the same thing many times for support to understand.

Pros: It is clear to navigate and has a great user experience. It's also very custom. You can make anything in the folders, types, customers, etc.

Cons: Sometimes, we had an issue with the scheduled emails feature. For some reason, it did not send, but overall, nothing much to complain about.

Pros: Lots of advanced features available to you, and you can customize the dashboards however you'd like. Great overall for users in CRM everyday

Cons: Takes a long time to load sometimes, a little confusing with all the features so if you're only in CRM about once a week, it might be hard to navigate. I imagine everyday users will pick up on the interface quicker. No CRM is perfect but Creatio could definitely improve their user interface.

Pros: Creatio CRM comes with best CRM features and is also very capable when it comes to lead tracking and management. To make marketing easy, it features best email marketing capabilities and is also good as a sales force automation solution.

Cons: With Creatio CRM, I haven't realized major concerns

Pros: The standout features include automation tools and seamless integrations with other applications. Creatio also deserves praise for its proactive approach to customer feedback. They continuously adapt and improve their platform based on user suggestions, which is truly outstanding.

Cons: The platform offers an abundance of options for customization, integration of third-party applications, and data management. However, this extensive functionality can be quite daunting for beginners. It can be challenging to discern where to start or how to progressively leverage the tool's full potential, as the numerous capabilities can cause a sense of overload for new users.

Pros: This tool has been instrumental in substantially enhancing our productivity and fostering stronger collaboration within our team. It has effectively facilitated the consolidation of our projects, even with the geographical dispersion of some of the team members. Moreover, it has provided us with a clearer and more definitive understanding of our strategic trajectory. All in all, it has proven to be a game-changer for our workflows.

Cons: That would much help to have even more pre-built and composable modules as this will simplify the user adoption process. We know that Creatio's team are inteniv;y working on this.