All categories
Niches in this category - the functional product types blended into "Customer Service" (69)
Contact Center & Helpdesk Software209Customer Service AI Agent & Automation Platform67AI Chatbot & Conversational AI Platform46CRM Software29Customer Communications Orchestration & Omnichannel Inbox20Knowledge Base & Wiki Software16Co-Browsing & Visual Customer Support Platform11Contact Center Quality Management & Workforce Optimization8Conversational Marketing & Chatbot Lead Capture8Conversational & Messaging CRM8Shared Inbox & Collaborative Email Platform7Field Service Management Software6ERP Suite6Sales Engagement & Dialer Platform6Online Community & Discussion Platform6AI Voice Agent & Voicebot Platform6Customer Feedback & Text Analytics Platform5Customer Engagement & Cross-Channel Messaging Platform5WhatsApp Business Messaging & Marketing Platform5Digital Adoption Platform (DAP)5Enterprise AI Search & Knowledge Management4Conversation Intelligence & Speech Analytics4Live Chat & Website Messaging Software4Voice of Customer & Experience Management Platform4AR Remote Assistance & Visual Field Support Platform4Remote Desktop & Screen-Sharing Support Tool4SMS & Mobile Messaging Marketing Platform4Marketing Automation Platform3Professional Services Automation (PSA) Software3Client Portal & Document Collection Platform3Employee Shift Scheduling & Workforce Management Software3Business VoIP & Cloud Phone System3Ecommerce Returns Management Software2Unified Communications (UCaaS) Platform2Loyalty & Customer Engagement Platform2Workflow Automation & BPM Platform2Industry-Specific Vertical Business Software2Survey & Questionnaire Software2CMMS & Maintenance Scheduling Software2Work Management & Team Task Collaboration Platform2Inventory & Order Management System2Video Conferencing & Web Meeting Software2Machine Translation & Localization Platform2AI Agent Builder & Orchestration Platform2Customer Communications Management (CCM) Software1Reputation & Review Marketing Platform1IT Operations & AIOps Platform1Amazon Seller Tools & Marketplace Analytics1Live Shopping & Social Commerce Platform1Ecommerce Analytics & Profit Intelligence Platform1Competitive Intelligence & Market Monitoring Platform1Business Management Suite for SMBs1Network Monitoring & Management Software1Document & Content Management Software1Time Tracking & Timesheet Software1Automotive Dealer CRM & DMS1Process Documentation & SOP Training Platform1Post-Purchase Tracking & Delivery Experience Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Data Platform & AI Personalization1User Research & Usability Testing Platform1Customer Success Platform1Invoicing & Billing Software1Social Media Management & AI Content Platform1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Retail Management & ERP Suite1Network Configuration & Change Management Software1Mortgage & Loan Origination CRM1IT/HR Service Desk AI Assistant1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| help | 135,000 | $2.31 | 83 |
| freshdesk | 14,800 | $27.19 | 51 |
| helpscout | 8,100 | $19.14 | 70 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| help scout | 4,400 | $19.14 | 62 |
| contact center software | 3,600 | $31.47 | 54 |
| salesforce service cloud | 3,600 | $11.92 | 49 |
| on cloud customer service | 2,900 | $2.55 | 64 |
| salesforce support | 2,900 | $4.87 | 54 |
| service cloud | 2,900 | $11.05 | 48 |
| contact center solutions | 2,400 | $28.62 | 49 |
| customer experience software | 2,400 | $20.07 | 41 |
| customer service ai | 2,400 | $28.07 | 75 |
| customer support software | 2,400 | $27.20 | 50 |
| fm scout | 2,400 | $0.00 | 41 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| hubspot service hub | 2,400 | $10.58 | 48 |
| customer service automation | 1,900 | $16.67 | 34 |
| customer service management | 1,900 | $13.12 | 40 |
| customer service platform | 1,900 | $33.22 | 48 |
| helpdesk system | 1,900 | $62.32 | 41 |
| https://witv-ayuda.blogspot.com | 1,900 | $0.00 | 73 |
| ring central support | 1,900 | $7.21 | 72 |
| service hub | 1,900 | $7.23 | 28 |
| cloud based contact center solutions | 1,600 | $37.41 | 39 |
| cloud contact center software | 1,600 | $23.71 | 40 |
| cloud contact center solutions | 1,600 | $37.41 | 57 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| help desk services | 1,600 | $22.40 | 36 |
| service cloud applications salesforce | 1,600 | $11.92 | 39 |
| service desk software | 1,600 | $46.45 | 66 |
| ... help | 1,300 | $0.00 | 77 |
| customer management tools | 1,300 | $13.76 | 76 |
| customer service management software | 1,300 | $18.41 | 50 |
| hubspot customer service | 1,300 | $6.50 | 49 |
| it help desk software | 1,300 | $62.32 | 46 |
| sf help | 1,300 | $0.00 | 76 |
| zendesk support | 1,300 | $31.29 | 64 |
544 products12 pages scraped of 12556 in category18 sponsored20 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 226 | 4.7 | 13 | - | 4.5 / 4.8 / 4.6 / 4.9 | Give customers and employees the most relevant answers in real-time using no-code intelligent automation and conversational AI. Learn more about Inbenta | |
| 227 | 4.7 | 13 | - | 4.8 / 4.6 / 4.7 / 4.0 | Fast, simple, and secure co-browsing and collaboration technology. Support customers anywhere along the journey, seamlessly. Learn more about Surfly | |
| 228 | 4.5 | 13 | - | 4.2 / 4.3 / 4.5 / 4.3 | Customer service management solution that helps businesses assist customers to solve queries on the various platforms. Learn more about Oracle Service | |
| 229 | 4.5 | 13 | - | 4.5 / 4.2 / 4.3 / 4.2 | Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices and agents. Learn more about ControlHippo | |
| 230 | 4.4 | 13 | - | 4.3 / 4.6 / 4.3 / 4.3 | Certainly is a powerful AI Chatbot builder. Our Platform is easy to use and requires ZERO coding. Get a free demo today! Learn more about Certainly | |
| 231 | 4.2 | 13 | - | 4.2 / 4.7 / 4.2 / 4.2 | Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication. Learn more about Cention | |
| 232 | 4.1 | 13 | - | 4.5 / 4.0 / 4.4 / 4.3 | Omnichannel customer interaction platform with AI self-service and agent-assisted capabilities on-cloud and on-premise Learn more about Intalk.io | |
| 233 | 3.5 | 13 | - | 3.4 / 3.5 / 3.3 / 2.7 | CA Service Desk Manager is an IT service management software that provides change management, automation, and practice content. Learn more about CA Service Desk Manager | |
| 234 | 4.9 | 12 | - | 4.8 / 5.0 / 4.8 / 4.9 | LoyJoy is the European agentic AI platform for customer interaction. Made in Germany, hosted in the EU and fully GDPR-compliant. Learn more about LoyJoy | |
| 235 | 4.9 | 12 | - | 4.9 / 4.8 / 4.7 / 4.9 | Attract, retain and delight more customers, stay on top of your accounts and grow your company into a customer-focused organization. Learn more about InfoServ | |
| 236 | 4.8 | 12 | - | 4.8 / 4.4 / 4.5 / 4.9 | ProProfs Survey Maker is an effective tool to capture respondents feedback & make smart business decisions based on reports & analysis Learn more about ProProfs Survey Maker | |
| 237 | 4.6 | 12 | - | 4.6 / 3.9 / 4.4 / 4.7 | Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! Learn more about HelpOnClick | |
| 238 | 4.6 | 12 | - | 4.8 / 4.5 / 4.4 / 4.5 | easiware, an omnichannel customer relationship solution, helps organizations turn their customer data into a performance accelerator. Learn more about easiware | |
| 239 | 4.4 | 12 | - | 4.7 / 4.9 / 4.1 / 4.8 | Lumoa is the first CX platform to offer GPT and Generative AI. Analyse customer feedback securely in 60+ languages and in real time. Learn more about Lumoa | |
| 240 | 4.3 | 12 | - | 4.6 / 4.5 / 3.8 / 4.2 | Gainsight Digital Hub is an all in one hub to engage, retain and delight your customers. Learn more about Customer Communities | |
| 241 | 4.3 | 12 | - | 4.3 / 4.6 / 4.6 / 4.2 | Unnecessary support tickets are costly. Add interactive guides to high ticket articles to decrease tickets & drive self-serve success. Learn more about Stonly | |
| 242 | 4.2 | 12 | - | 3.8 / 4.3 / 3.9 / 0.0 | eKMS helps your customers and agents quickly and intuitively find the information they need. Learn more about Enghouse eKMS | |
| 243 | 4.1 | 12 | - | 3.6 / 3.3 / 4.0 / 4.2 | iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices. Learn more about iTOP | |
| 244 | 4.9 | 11 | - | 5.0 / 4.8 / 4.8 / 4.7 | Contact Center solution that provides quality assurance checks, team communication, call routing, and team performance dashboards. Learn more about Cisco Finesse | |
| 245 | 4.8 | 11 | - | 4.4 / 4.9 / 4.6 / 4.5 | CustomerGauge enables B2B companies to collect customer feedback & monitor behavioral trends to retain accounts and increase revenue. Learn more about CustomerGauge | |
| 246 | 4.7 | 11 | - | 4.9 / 4.9 / 4.7 / 4.8 | An online self-help Q&A support tool that allows users to ask questions, receive answers, and browse content and articles. Learn more about Answerbase | |
| 247 | 4.6 | 11 | - | 4.6 / 4.7 / 4.7 / 4.8 | Unlock your CRM: manage all customer interactions in one fast, secure, and easy-to-use platform. Learn more about Nosco | |
| 248 | 4.6 | 11 | - | 4.5 / 4.9 / 4.3 / 5.0 | Loop helps teams manage customer emails together and provide the best customer service from within their email inbox. It's that simple. Learn more about Loop Email | |
| 249 | 4.5 | 11 | - | 4.5 / 4.5 / 4.1 / 4.7 | Efficient & effective customer service software that helps you never lose track of a customer's email again. Learn more about HelpSpot | |
| 250 | 4.5 | 11 | - | 4.9 / 4.9 / 4.3 / 4.8 | Viewabo enables you to see how customers see problems simply through an SMS link to access their phone's cameras. Learn more about Viewabo |