All categories

Niches in this category - the functional product types blended into "Customer Service" (69)

Contact Center & Helpdesk Software209Customer Service AI Agent & Automation Platform67AI Chatbot & Conversational AI Platform46CRM Software29Customer Communications Orchestration & Omnichannel Inbox20Knowledge Base & Wiki Software16Co-Browsing & Visual Customer Support Platform11Contact Center Quality Management & Workforce Optimization8Conversational Marketing & Chatbot Lead Capture8Conversational & Messaging CRM8Shared Inbox & Collaborative Email Platform7Field Service Management Software6ERP Suite6Sales Engagement & Dialer Platform6Online Community & Discussion Platform6AI Voice Agent & Voicebot Platform6Customer Feedback & Text Analytics Platform5Customer Engagement & Cross-Channel Messaging Platform5WhatsApp Business Messaging & Marketing Platform5Digital Adoption Platform (DAP)5Enterprise AI Search & Knowledge Management4Conversation Intelligence & Speech Analytics4Live Chat & Website Messaging Software4Voice of Customer & Experience Management Platform4AR Remote Assistance & Visual Field Support Platform4Remote Desktop & Screen-Sharing Support Tool4SMS & Mobile Messaging Marketing Platform4Marketing Automation Platform3Professional Services Automation (PSA) Software3Client Portal & Document Collection Platform3Employee Shift Scheduling & Workforce Management Software3Business VoIP & Cloud Phone System3Ecommerce Returns Management Software2Unified Communications (UCaaS) Platform2Loyalty & Customer Engagement Platform2Workflow Automation & BPM Platform2Industry-Specific Vertical Business Software2Survey & Questionnaire Software2CMMS & Maintenance Scheduling Software2Work Management & Team Task Collaboration Platform2Inventory & Order Management System2Video Conferencing & Web Meeting Software2Machine Translation & Localization Platform2AI Agent Builder & Orchestration Platform2Customer Communications Management (CCM) Software1Reputation & Review Marketing Platform1IT Operations & AIOps Platform1Amazon Seller Tools & Marketplace Analytics1Live Shopping & Social Commerce Platform1Ecommerce Analytics & Profit Intelligence Platform1Competitive Intelligence & Market Monitoring Platform1Business Management Suite for SMBs1Network Monitoring & Management Software1Document & Content Management Software1Time Tracking & Timesheet Software1Automotive Dealer CRM & DMS1Process Documentation & SOP Training Platform1Post-Purchase Tracking & Delivery Experience Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Data Platform & AI Personalization1User Research & Usability Testing Platform1Customer Success Platform1Invoicing & Billing Software1Social Media Management & AI Content Platform1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Retail Management & ERP Suite1Network Configuration & Change Management Software1Mortgage & Loan Origination CRM1IT/HR Service Desk AI Assistant1

Keyword opportunities - what to bid on / rank for (SEMrush)

KeywordVolumeCPCDifficulty
help desk solutions1,500,000$54.7851
help135,000$2.3183
freshdesk14,800$27.1951
helpscout8,100$19.1470
helpdesk solutions6,600$54.7852
help scout4,400$19.1462
contact center software3,600$31.4754
salesforce service cloud3,600$11.9249
on cloud customer service2,900$2.5564
salesforce support2,900$4.8754
service cloud2,900$11.0548
contact center solutions2,400$28.6249
customer experience software2,400$20.0741
customer service ai2,400$28.0775
customer support software2,400$27.2050
fm scout2,400$0.0041
fresh desk2,400$27.1948
freshdesk login2,400$7.7759
hubspot service hub2,400$10.5848
customer service automation1,900$16.6734
customer service management1,900$13.1240
customer service platform1,900$33.2248
helpdesk system1,900$62.3241
https://witv-ayuda.blogspot.com1,900$0.0073
ring central support1,900$7.2172
service hub1,900$7.2328
cloud based contact center solutions1,600$37.4139
cloud contact center software1,600$23.7140
cloud contact center solutions1,600$37.4157
freshdesk pricing1,600$21.5927
help desk services1,600$22.4036
service cloud applications salesforce1,600$11.9239
service desk software1,600$46.4566
... help1,300$0.0077
customer management tools1,300$13.7676
customer service management software1,300$18.4150
hubspot customer service1,300$6.5049
it help desk software1,300$62.3246
sf help1,300$0.0076
zendesk support1,300$31.2964
544 products12 pages scraped of 12556 in category18 sponsored20 shortlisted
#ProductRatingReviewsRecEase / Svc / Feat / ValueDescription
2014.616-4.6 / 4.6 / 4.4 / 4.8Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media. Learn more about ICR Evolution
2024.316-4.2 / 4.5 / 4.8 / 4.4Simplify your Work with this easy to use and highly flexible web and mobile Asset, Work Order and Customer Service solution. Learn more about Novo Solutions
2034.216-4.1 / 4.3 / 4.1 / 4.1REVE Chat is a comprehensive customer service platform that offers live chat, chatbot, ticketing system, and much more. Learn more about REVE Chat
2044.915-4.9 / 4.9 / 4.9 / 4.7Helping you understand your customers, react to issues quickly, respond to queries faster, and deliver a great customer experience. Learn more about EdgeTier
2054.915-4.7 / 5.0 / 4.8 / 4.8A ticket management and RMM solution helps in productivity and control of IT assets for service providers and internal Learn more about Tiflux
2064.815-4.7 / 4.8 / 4.4 / 4.6Keeping is the easiest way to share an inbox in Gmail. Learn more about Keeping.com
2074.715-4.4 / 4.6 / 4.3 / 4.3Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels Learn more about Ada
2084.615-4.7 / 4.8 / 4.1 / 4.6AI Agents that automate customer conversations, hand over to humans when needed, and work seamlessly with your existing tools. Learn more about Watermelon
2094.515-4.7 / 4.8 / 4.5 / 4.4AI with Confidence for Support Teams - Supercharge every customer interaction with conversational knowledge Learn more about xFind
2104.415-4.2 / 4.6 / 4.1 / 4.3Digital Customer Experience Platform with embedded AI. Track & Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease. Learn more about Simplify360
2114.315-4.3 / 4.2 / 4.4 / 4.1The secret weapon to mastering customer service, Chat Desk helps reduce overheads, increase ROI, and keep customers happy. Learn more about Clickatell
2124.315-4.4 / 4.0 / 4.3 / 4.2Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk. Learn more about Remedyforce
2134.215-4.4 / 4.6 / 3.8 / 4.2Deliver memorable customer service via a messaging-first approach. Listen, support and engage with customers on channels they love. Learn more about Sparkcentral
2144.914-4.9 / 4.9 / 4.6 / 4.9From seed-stage startups to multinational companies, thousands of businesses choose ProProfs Help Desk to resolve customer issues. Learn more about ProProfs Help Desk
2154.714-4.8 / 4.9 / 4.6 / 4.7A cloud-based omnichannel customer support platform with 360-degree customer view. Learn more about Desk360
2164.614-4.7 / 4.9 / 4.5 / 4.8Remote eye is a remote support software solution based on Smart Glasses, smartphones, tablets and PCs. Learn more about Remote eye
2174.614-4.6 / 4.4 / 4.6 / 4.3Improve NPS, reduce costs, and increase efficiency with cloud-based, drag-and-drop solutions and APIs that meet your customer and emplo Learn more about Infobip
2184.514-4.3 / 4.6 / 4.1 / 4.2Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days. Learn more about Capacity
2194.414-4.4 / 4.3 / 4.0 / 3.9BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform. Learn more about BeInContact
2204.314-4.3 / 4.2 / 4.4 / 4.4Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support Learn more about ManageEngine SupportCenter Plus
2214.314-4.3 / 4.4 / 4.0 / 4.3Flexible and powerful customer service software offering intuitive configuration, customizable automations, and rapid integration. Learn more about C2
2224.913-4.9 / 4.9 / 4.4 / 4.8Use TRIFFT to ignite customer loyalty & drive growth with a custom program. Boost CLV & revenue. Start scaling today! Learn more about TRIFFT
2234.813-4.7 / 4.8 / 4.5 / 4.7LeadDesk is a cloud based Customer Service software for contact centers. Connect with your customers no matter what the channel is. Learn more about LeadDesk
2244.813-4.7 / 4.7 / 4.7 / 4.8Transform employee & customer survey insights into actionable training with VirtlX, the AI-driven tool for business growth. Learn more about VirtlX
2254.813-4.8 / 4.4 / 4.6 / 4.5Manage all your digital customer service channels through a single platform like RingCentral Engage Digital. Learn more about RingCentral Engage Digital