All categories

Niches in this category - the functional product types blended into "Customer Service" (69)

Contact Center & Helpdesk Software209Customer Service AI Agent & Automation Platform67AI Chatbot & Conversational AI Platform46CRM Software29Customer Communications Orchestration & Omnichannel Inbox20Knowledge Base & Wiki Software16Co-Browsing & Visual Customer Support Platform11Contact Center Quality Management & Workforce Optimization8Conversational Marketing & Chatbot Lead Capture8Conversational & Messaging CRM8Shared Inbox & Collaborative Email Platform7Field Service Management Software6ERP Suite6Sales Engagement & Dialer Platform6Online Community & Discussion Platform6AI Voice Agent & Voicebot Platform6Customer Feedback & Text Analytics Platform5Customer Engagement & Cross-Channel Messaging Platform5WhatsApp Business Messaging & Marketing Platform5Digital Adoption Platform (DAP)5Enterprise AI Search & Knowledge Management4Conversation Intelligence & Speech Analytics4Live Chat & Website Messaging Software4Voice of Customer & Experience Management Platform4AR Remote Assistance & Visual Field Support Platform4Remote Desktop & Screen-Sharing Support Tool4SMS & Mobile Messaging Marketing Platform4Marketing Automation Platform3Professional Services Automation (PSA) Software3Client Portal & Document Collection Platform3Employee Shift Scheduling & Workforce Management Software3Business VoIP & Cloud Phone System3Ecommerce Returns Management Software2Unified Communications (UCaaS) Platform2Loyalty & Customer Engagement Platform2Workflow Automation & BPM Platform2Industry-Specific Vertical Business Software2Survey & Questionnaire Software2CMMS & Maintenance Scheduling Software2Work Management & Team Task Collaboration Platform2Inventory & Order Management System2Video Conferencing & Web Meeting Software2Machine Translation & Localization Platform2AI Agent Builder & Orchestration Platform2Customer Communications Management (CCM) Software1Reputation & Review Marketing Platform1IT Operations & AIOps Platform1Amazon Seller Tools & Marketplace Analytics1Live Shopping & Social Commerce Platform1Ecommerce Analytics & Profit Intelligence Platform1Competitive Intelligence & Market Monitoring Platform1Business Management Suite for SMBs1Network Monitoring & Management Software1Document & Content Management Software1Time Tracking & Timesheet Software1Automotive Dealer CRM & DMS1Process Documentation & SOP Training Platform1Post-Purchase Tracking & Delivery Experience Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Data Platform & AI Personalization1User Research & Usability Testing Platform1Customer Success Platform1Invoicing & Billing Software1Social Media Management & AI Content Platform1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Retail Management & ERP Suite1Network Configuration & Change Management Software1Mortgage & Loan Origination CRM1IT/HR Service Desk AI Assistant1

Keyword opportunities - what to bid on / rank for (SEMrush)

KeywordVolumeCPCDifficulty
help desk solutions1,500,000$54.7851
help135,000$2.3183
freshdesk14,800$27.1951
helpscout8,100$19.1470
helpdesk solutions6,600$54.7852
help scout4,400$19.1462
contact center software3,600$31.4754
salesforce service cloud3,600$11.9249
on cloud customer service2,900$2.5564
salesforce support2,900$4.8754
service cloud2,900$11.0548
contact center solutions2,400$28.6249
customer experience software2,400$20.0741
customer service ai2,400$28.0775
customer support software2,400$27.2050
fm scout2,400$0.0041
fresh desk2,400$27.1948
freshdesk login2,400$7.7759
hubspot service hub2,400$10.5848
customer service automation1,900$16.6734
customer service management1,900$13.1240
customer service platform1,900$33.2248
helpdesk system1,900$62.3241
https://witv-ayuda.blogspot.com1,900$0.0073
ring central support1,900$7.2172
service hub1,900$7.2328
cloud based contact center solutions1,600$37.4139
cloud contact center software1,600$23.7140
cloud contact center solutions1,600$37.4157
freshdesk pricing1,600$21.5927
help desk services1,600$22.4036
service cloud applications salesforce1,600$11.9239
service desk software1,600$46.4566
... help1,300$0.0077
customer management tools1,300$13.7676
customer service management software1,300$18.4150
hubspot customer service1,300$6.5049
it help desk software1,300$62.3246
sf help1,300$0.0076
zendesk support1,300$31.2964
544 products12 pages scraped of 12556 in category18 sponsored20 shortlisted
#ProductRatingReviewsRecEase / Svc / Feat / ValueDescription
1514.630-4.7 / 4.7 / 4.4 / 4.6Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio
152
Mava
Shortlist
4.829-4.7 / 4.9 / 4.7 / 4.6Mava is an AI-first customer support platform that connects to your private, group & community channels. Learn more about Mava
1534.829-4.8 / 4.9 / 4.8 / 4.7Smith.ai combines AI technology with live agents to provide 24/7 receptionist service for businesses of all sizes. Learn more about Smith.ai
1544.629-4.5 / 4.5 / 4.6 / 4.5White-label AI Agent platform to create, deploy, and resell AI agents for web, WhatsApp, Instagram, and more, no coding needed. Learn more about Botsify
1553.929-4.1 / 4.1 / 3.8 / 3.8Customer service platform that seamlessly integrates software, AI, and human agents to provide a holistic support experience. Learn more about Helpshift
156528-5.0 / 5.0 / 5.0 / 5.0Help Desk Software with email, live chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, reporting. Run in Cloud or Inhouse. Trusted by DHL. Learn more about FocalScope
1574.328-4.1 / 3.7 / 4.2 / 4.0Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Learn more about Chatfuel
1584.727-4.6 / 4.7 / 4.7 / 4.7Helpwise is a Shared Inbox for your Team Email, SMS, Live Chat, WhatsApp, Social Media accounts & many other channels. Learn more about Helpwise
1594.727-4.6 / 4.5 / 4.7 / 4.5Help desk solution with service request management, knowledge base, task management, surveys. Learn more about C-Desk
1604.327-4.3 / 4.7 / 4.5 / 4.2BlueSpice MediaWiki is an ideal foundation for a knowledge base, enabling you to answer customer queries quickly and accurately. Learn more about BlueSpice
1614.126-4.1 / 3.9 / 3.9 / 4.0The customer service software unifies all messaging channels into one single view. Make customer communication easy. Learn more about Trengo
1624.824-4.8 / 4.8 / 4.8 / 4.7Built for Growth. Trusted by SMBs. ConvergeHub simplifies customer management by combining sales, marketing, support, and billing into Learn more about ConvergeHub
1634.724-4.5 / 4.7 / 4.3 / 4.7We are the portal experts - specializing in partner portals and customer portals. Seamlessly integrated with your CRM. Learn more about Magentrix
1644.424-4.5 / 3.9 / 4.4 / 4.8Licensing-free, award-winning contact center and blockchain software company. Register NOW for free! Learn more about Qubicles
1654.923-4.9 / 4.9 / 4.6 / 4.8Zendesk QA is a quality assurance solution that helps companies solidify customer relationships through excellent CX. Learn more about Zendesk QA
1664.823-4.7 / 4.7 / 4.5 / 4.7NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service. Learn more about Cognigy.AI
1674.823-4.9 / 4.9 / 4.7 / 4.9Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal. Learn more about Mint Service Desk
1684.823-4.8 / 4.7 / 4.6 / 4.2Liberty Converse CX, the next-generation AI-powered contact centre solution that redefines customer service expectations. Learn more about Liberty Converse
1694.723-4.7 / 4.9 / 4.3 / 4.6HelpShelf combines all of your support resources into one gorgeous widget and then makes sure that it's available when it matters. Learn more about HelpShelf
1704.723-4.7 / 4.8 / 4.7 / 4.6As a fully integrated Desktop-as-a-Service solution (DaaS), we focus on speed and simplicity so you can work faster from anywhere. Learn more about V2 Cloud WorkSpaces
1714.722-4.7 / 4.8 / 4.6 / 4.7hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp. Learn more about hello24.ai
1724.222-4.3 / 4.3 / 4.1 / 4.2iAdvize Copilotâ„¢ uses AI to deflect low-value inquiries, automate FAQs, and boost agent productivity while keeping CSAT scores high. Learn more about iAdvize
1734.222-4.3 / 4.2 / 4.1 / 4.2N-able Take Control is a powerful remote support solution designed to help you resolve issues quickly and effectively. Learn more about Take Control
1744.222-4.2 / 4.4 / 4.0 / 4.1A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels. Learn more about eBanqo
1754.921-4.9 / 4.9 / 4.6 / 4.8Replicant's Contact Center Automation Platform provides always-on support to resolve customer issues quickly and naturally. Learn more about Replicant