All categories
Niches in this category - the functional product types blended into "Customer Service" (69)
Contact Center & Helpdesk Software209Customer Service AI Agent & Automation Platform67AI Chatbot & Conversational AI Platform46CRM Software29Customer Communications Orchestration & Omnichannel Inbox20Knowledge Base & Wiki Software16Co-Browsing & Visual Customer Support Platform11Contact Center Quality Management & Workforce Optimization8Conversational Marketing & Chatbot Lead Capture8Conversational & Messaging CRM8Shared Inbox & Collaborative Email Platform7Field Service Management Software6ERP Suite6Sales Engagement & Dialer Platform6Online Community & Discussion Platform6AI Voice Agent & Voicebot Platform6Customer Feedback & Text Analytics Platform5Customer Engagement & Cross-Channel Messaging Platform5WhatsApp Business Messaging & Marketing Platform5Digital Adoption Platform (DAP)5Enterprise AI Search & Knowledge Management4Conversation Intelligence & Speech Analytics4Live Chat & Website Messaging Software4Voice of Customer & Experience Management Platform4AR Remote Assistance & Visual Field Support Platform4Remote Desktop & Screen-Sharing Support Tool4SMS & Mobile Messaging Marketing Platform4Marketing Automation Platform3Professional Services Automation (PSA) Software3Client Portal & Document Collection Platform3Employee Shift Scheduling & Workforce Management Software3Business VoIP & Cloud Phone System3Ecommerce Returns Management Software2Unified Communications (UCaaS) Platform2Loyalty & Customer Engagement Platform2Workflow Automation & BPM Platform2Industry-Specific Vertical Business Software2Survey & Questionnaire Software2CMMS & Maintenance Scheduling Software2Work Management & Team Task Collaboration Platform2Inventory & Order Management System2Video Conferencing & Web Meeting Software2Machine Translation & Localization Platform2AI Agent Builder & Orchestration Platform2Customer Communications Management (CCM) Software1Reputation & Review Marketing Platform1IT Operations & AIOps Platform1Amazon Seller Tools & Marketplace Analytics1Live Shopping & Social Commerce Platform1Ecommerce Analytics & Profit Intelligence Platform1Competitive Intelligence & Market Monitoring Platform1Business Management Suite for SMBs1Network Monitoring & Management Software1Document & Content Management Software1Time Tracking & Timesheet Software1Automotive Dealer CRM & DMS1Process Documentation & SOP Training Platform1Post-Purchase Tracking & Delivery Experience Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Data Platform & AI Personalization1User Research & Usability Testing Platform1Customer Success Platform1Invoicing & Billing Software1Social Media Management & AI Content Platform1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Retail Management & ERP Suite1Network Configuration & Change Management Software1Mortgage & Loan Origination CRM1IT/HR Service Desk AI Assistant1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| help | 135,000 | $2.31 | 83 |
| freshdesk | 14,800 | $27.19 | 51 |
| helpscout | 8,100 | $19.14 | 70 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| help scout | 4,400 | $19.14 | 62 |
| contact center software | 3,600 | $31.47 | 54 |
| salesforce service cloud | 3,600 | $11.92 | 49 |
| on cloud customer service | 2,900 | $2.55 | 64 |
| salesforce support | 2,900 | $4.87 | 54 |
| service cloud | 2,900 | $11.05 | 48 |
| contact center solutions | 2,400 | $28.62 | 49 |
| customer experience software | 2,400 | $20.07 | 41 |
| customer service ai | 2,400 | $28.07 | 75 |
| customer support software | 2,400 | $27.20 | 50 |
| fm scout | 2,400 | $0.00 | 41 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| hubspot service hub | 2,400 | $10.58 | 48 |
| customer service automation | 1,900 | $16.67 | 34 |
| customer service management | 1,900 | $13.12 | 40 |
| customer service platform | 1,900 | $33.22 | 48 |
| helpdesk system | 1,900 | $62.32 | 41 |
| https://witv-ayuda.blogspot.com | 1,900 | $0.00 | 73 |
| ring central support | 1,900 | $7.21 | 72 |
| service hub | 1,900 | $7.23 | 28 |
| cloud based contact center solutions | 1,600 | $37.41 | 39 |
| cloud contact center software | 1,600 | $23.71 | 40 |
| cloud contact center solutions | 1,600 | $37.41 | 57 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| help desk services | 1,600 | $22.40 | 36 |
| service cloud applications salesforce | 1,600 | $11.92 | 39 |
| service desk software | 1,600 | $46.45 | 66 |
| ... help | 1,300 | $0.00 | 77 |
| customer management tools | 1,300 | $13.76 | 76 |
| customer service management software | 1,300 | $18.41 | 50 |
| hubspot customer service | 1,300 | $6.50 | 49 |
| it help desk software | 1,300 | $62.32 | 46 |
| sf help | 1,300 | $0.00 | 76 |
| zendesk support | 1,300 | $31.29 | 64 |
544 products12 pages scraped of 12556 in category18 sponsored20 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | 4.5 | 453 | - | 4.5 / 4.6 / 4.2 / 4.5 | Manage your customer service cases from opening through to closure and view on one simple page with our CRM customer service software. Learn more about Spotler CRM | |
| 27 | 3.8 | 413 | - | 3.7 / 3.7 / 3.8 / 3.8 | SugarCRM is one of the world's leading CRM solutions, ideal for organisations with between 50 to 5,000 employees across all industries. Learn more about SugarCRM | |
| 28 | 4.8 | 389 | 90% | 4.8 / 4.7 / 4.5 / 4.7 | Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support. Learn more about FixMe.IT | |
| 29 | 4.6 | 343 | 80% | 4.8 / 4.5 / 4.4 / 4.4 | Access the tools you will need to perform effective and proactive human, chatbot and AI customer service with Smartsupp. Learn more about Smartsupp | |
| 30 | 4.3 | 336 | - | 4.2 / 4.2 / 4.2 / 4.5 | Used in agile sales teams to increase sales productivity, clear bottlenecks in processes, and ultimately hit revenue targets. Learn more about Vtiger CRM | |
| 31 | 4.6 | 321 | 85% | 4.5 / 4.6 / 4.4 / 4.4 | Automate your Customer Engagement operations in minutes with ready-to-use templates. Try Pipefy for free. Learn more about Pipefy | |
| 32 | 4.8 | 298 | 94% | 4.8 / 4.7 / 4.7 / 4.7 | Intelligent helpdesk and IT management system. Learn more about Milvus | |
| 33 | 4.6 | 294 | 88% | 4.7 / 4.7 / 4.6 / 4.6 | Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency. Learn more about Kixie PowerCall | |
| 34 | Front Shortlist | 4.5 | 286 | 81% | 4.5 / 4.4 / 4.4 / 4.1 | Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours. Learn more about Front |
| 35 | 4.8 | 282 | 94% | 4.7 / 4.8 / 4.6 / 4.4 | Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences. Learn more about Superchat | |
| 36 | 4.3 | 262 | - | 4.4 / 4.0 / 4.2 / 4.1 | Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement Learn more about Genesys Cloud CX | |
| 37 | 4.3 | 245 | - | 3.8 / 4.2 / 4.2 / 4.0 | Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes. Learn more about SAP Customer Experience | |
| 38 | 4.5 | 243 | - | 4.5 / 4.6 / 4.2 / 4.6 | Intuitive. Customizable. Powerful. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality. Learn more about Claritysoft CRM | |
| 39 | 4.8 | 237 | 96% | 4.8 / 4.9 / 4.7 / 4.8 | KnowledgeOwl is user-friendly knowledge base software, perfect for creating searchable knowledge base websites for teams and customers. Learn more about KnowledgeOwl | |
| 40 | Help Scout Shortlist | 4.6 | 226 | 80% | 4.7 / 4.6 / 4.3 / 4.4 | Help Scout's customer service software has the features you need to keep things simple, move fast, and focus on delighting customers. Learn more about Help Scout |
| 41 | 4.4 | 224 | - | 4.0 / 4.1 / 4.2 / 4.0 | Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more. Learn more about Salesforce Starter | |
| 42 | JustCall Shortlist | 4.1 | 224 | - | 4.3 / 4.1 / 4.1 / 4.1 | AI Voice Agents, IVR, smart routing, and live monitoring — everything your support team needs. Free 14-day trial. Learn more about JustCall |
| 43 | 4.3 | 223 | - | 4.3 / 4.3 / 4.1 / 4.1 | Timesheets by Tempo: Boost customer service. AI-powered time-tracking, reliable data, easy adoption. Track billable time with precision Learn more about Tempo Timesheets | |
| 44 | 4.6 | 205 | 84% | 4.4 / 4.7 / 4.4 / 4.6 | Discover the easiest way to resolve shortcomings, requests, and complaints with a platform built for omnichannel customer service. Learn more about Issuetrak | |
| 45 | 4.8 | 195 | 89% | 4.7 / 4.8 / 4.6 / 4.7 | HelpCrunch is a top-rated Customer Support software that includes Live chat, Help desk, Knowledge base features, and more. Learn more about HelpCrunch | |
| 46 | 4.3 | 178 | - | 4.2 / 4.4 / 4.2 / 4.3 | Vivantio's service platform anticipates customer needs with predictive analysis, streamlines operations, and scales as your org grows. Learn more about Vivantio | |
| 47 | 4 | 176 | - | 3.9 / 3.9 / 3.8 / 3.8 | Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone. Learn more about Kayako | |
| 48 | 4.5 | 174 | - | 4.2 / 4.4 / 4.4 / 4.3 | Accelo is one professional services automation platform built to boost your profitability and drive efficiency. Learn more about Accelo | |
| 49 | 4.9 | 172 | 94% | 4.8 / 4.8 / 4.7 / 4.6 | Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. Learn more about Missive | |
| 50 | 4.9 | 168 | 95% | 4.8 / 5.0 / 4.7 / 4.6 | Textline is a business texting platform that centralizes messaging, supports teamwork, and ensures secure, compliant communication. Learn more about Textline |