Smartsupp

Pros: Ease of use, good interface, good support team

Cons: a little bit expensive. Be more competitive in prices

Pros: easy deployment of the add-on into the e-shop, first setup

Cons: expensive price , few video instructions on how to use the product

Pros: I can connect and communicate through one single tool (Smartupp) and include Facebook customers as well as customers direct from my site

Cons: I cannot integrate different sites that are part of our business / different domains

Pros: the ease of implementation! the way this app is so awesome in design and scope! it trumps all competition in it's attempts to satisfy every need and want!

Cons: the free plan was too limited! i wish i had the funds to make smatsupp free for everyone! i would single handedly pay millions if i had it. to gift anyone full access, forever!

Pros: Easy to use & effective in communicating with your attendees.

Cons: N/a

Pros: Facile d'utilisation et de configuration

Cons: quelques lenteurs parfois ce qui peut être gênant pour répondre aux clients

Pros: Di semplice utilizzo e ricco di funzioni

Cons: Non è possibile configurare il multilingua sulla chat

Pros: Simple UI and Multilangual configuration for webside

Cons: I need to login every time to Smartsupp App on PC, using the App should be better

Pros: - easy integration- reliable- functionality is great

Cons: - price for standart version for small enterprise. free chat is not nice to use.

Pros: It is a simple, modern and great tool for customer care. Clear statistics and simple implementation

Cons: Nothing. Operators and administrators are happy with the possibilities

Pros: El chat en tiempo real para acercarnos a nuestros clientes y consolidar ventas.

Cons: El precio es aún alto, y las co figuraciones de los chats boots tiene pocos ejemplos

Pros: easy to install and user friendlyThe look & feel is easy to changequick respons time

Cons: Programming real live chat is not that easy

Pros: que se puede saber de que sitio web viene el usuario

Cons: talvez seria bueno poder tener mas opciones de personalizacion en el chat

Pros: the chat program is easy to use for me and my colleagues

Cons: the chat program is easy to use for both me and my colleagues

Pros: It is great the possibility to create tags and manage de information from customers.

Cons: I dont see any cons about the product. I know they are trying to improve the product every month

Pros: It is very easy to implement, deploy and invite agents. UI is very transparent and clear, response time is very nice to have.

Cons: There nothing as such deeply dislike I do have, but in terms some features is missing Like, Topics, Automation and Group these are to be there to fully utilize that

Pros: Chat Live, Chatbot, possibilità di riprendere conversazioni perse

Cons: in realtà al momento non ho riscontrato aspetti negativi

Pros: Nos encanta, porque es compactible con cualquier dispositivo, el usuario puede enviar sus documentos, de una manera fácil , cuando no estamos en horario laboral, el chatbot realiza nuestro trabajo, tiene excelentes funciones que facilitan nuestro desempeño en la atención con clientes.

Cons: No encuentro algo negativo al producto que ofrece, todo me ha sido de gran utilidad

Pros: very simple to do i vert recomended , it okk app to use every day

Cons: very simple to do i vert recomended , it okk app to use every day

Pros: The free and payed features allow the user to choose the features most important to him/her, to work fast and with ease, to find easily videos, tips and help for the product. The customers also find it easy and usefull to fill out the forms and chat with the staff.

Cons: I haven't encountered any cons yet or had any difficulties.

Pros: I like the automated messaging and the live chat. The live chat was the initial reason why we wanted to implement this system. It has been very helpful when used. Not many people on the website use the feature, but when they do it's always been great to have.

Cons: It was more complicated to implement on the site, but not sure that wouldn't be the case with any other similar system. Requires a little more web-savy techincal knowledge than we have in-house.

Pros: Le chatbot et l'UX sont biens, mais la limitation ajoutée dernièrement, rend l'application hors de prix par rapport aux concurrents qui se situent bien en dessous des prix de ce chatbot. Attention, ils ont tendance à changer les prix en cours de contrat et à vous limiter pour vous forcer à payer plus.

Cons: Il semble qu'il n'y ait aucune considération pour le client (vous et moi) dans cette entreprise.