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Conversational Marketing Platform
https://www.capterra.com/conversational-marketing-platform-software/Niches in this category - the functional product types blended into "Conversational Marketing Platform" (43)
AI Chatbot & Conversational AI Platform52Conversational Marketing & Chatbot Lead Capture31SMS & Mobile Messaging Marketing Platform24WhatsApp Business Messaging & Marketing Platform21Conversational & Messaging CRM17Customer Engagement & Cross-Channel Messaging Platform11Customer Service AI Agent & Automation Platform10Contact Center & Helpdesk Software9Customer Communications Orchestration & Omnichannel Inbox6Sales Engagement & Dialer Platform5Customer Data Platform & AI Personalization5AI Sales Assistant & Revenue Intelligence4Customer Engagement Platform for Restaurants & Local Businesses4AI Voice Agent & Voicebot Platform3Interactive Content & Quiz Builder3Marketing Automation Platform3CRM Software2Social Media Management & AI Content Platform2Online Community & Discussion Platform2Live Shopping & Social Commerce Platform2Appointment Scheduling & Online Booking Software2Text-to-Pay & Conversational Payment Platform2Live Chat & Website Messaging Software2Push Notification & Web Engagement Platform1Ecommerce Search, Merchandising & Product Discovery1LinkedIn Outreach & Social Selling Automation1AI Agent Builder & Orchestration Platform1Conversation Intelligence & Speech Analytics1Call Tracking & Voice Marketing Analytics1Loyalty & Customer Engagement Platform1Unified Communications (UCaaS) Platform1Ecommerce Marketing Automation Platform1Conversational AI Analytics & NLQ Assistant1Competitive Intelligence & Market Monitoring Platform1CPaaS / Messaging API Platform1Dental & Medical Practice Management Software1Political Campaign & Advocacy Management Platform1Survey & Questionnaire Software1Co-Browsing & Visual Customer Support Platform1Email Marketing Software1Qualitative Research & Data Analysis Platform1Product Information Management (PIM) Software1Sales Intelligence & Prospecting Platform1
222 products5 pages scraped of 5225 in category6 sponsored18 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | Typeform Ad | 4.7 | 954 | 80% | 4.6 / 4.4 / 4.5 / 4.2 | Engage and qualify leads with conversational forms, real-time enrichment, and automated follow-ups Learn more about Typeform |
| 2 | Text Ad | 4.7 | 28 | - | 4.7 / 4.7 / 4.6 / 4.4 | Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox. Learn more about Text |
| 3 | ChatBot Ad | 4.6 | 66 | - | 4.7 / 4.5 / 4.6 / 4.5 | ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Learn more about ChatBot |
| 4 | Avochato Ad | 4.7 | 135 | 85% | 4.7 / 4.8 / 4.5 / 4.6 | SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers. Learn more about Avochato |
| 5 | 4.4 | 44 | - | 4.3 / 4.0 / 4.1 / 4.3 | Sinch Engage is a conversational marketing platform for SMS, WhatsApp & more. Drive real-time engagement. CRM-integrated, 24/7 support. Learn more about Sinch Engage | |
| 6 | CTM Ad | 4.7 | 158 | 83% | 4.5 / 4.6 / 4.6 / 4.5 | CTM lets you track & attribute leads, from any source, giving you data to confidently make marketing decisions & increase conversions. Learn more about CTM |
| 7 | 4.7 | 1,781 | 88% | 4.6 / 4.7 / 4.6 / 4.6 | Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. Learn more about LiveAgent | |
| 8 | Intercom Shortlist | 4.5 | 1,133 | - | 4.4 / 4.3 / 4.4 / 4.0 | Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences. Learn more about Intercom |
| 9 | HumanBot Shortlist | 4.8 | 821 | 94% | 4.8 / 4.8 / 4.7 / 4.9 | Create unlimited multi-lingual custom data-trained AI Human Voice Chat Agents that perform revenue generating tasks for any business. Learn more about HumanBot |
| 10 | Birdeye Shortlist | 4.7 | 704 | 85% | 4.7 / 4.6 / 4.6 / 4.5 | The messaging platform to enhance customer experience & engage with both customers & prospects on every channel through conversations. Learn more about Birdeye |
| 11 | 4.3 | 669 | - | 4.5 / 3.9 / 4.3 / 4.1 | Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. Learn more about Weave | |
| 12 | 4.6 | 647 | 84% | 4.5 / 4.6 / 4.5 / 4.3 | Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication. Learn more about Lime Connect | |
| 13 | Tidio Shortlist | 4.7 | 590 | 85% | 4.7 / 4.6 / 4.6 / 4.5 | Tidio is a conversational marketing platform that features live chat, chatbot automation, and its conversational AI agent, Lyro. Learn more about Tidio |
| 14 | Zenvia Customer Cloud Shortlist | 4.1 | 359 | - | 4.2 / 4.0 / 3.8 / 3.8 | Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução. Learn more about Zenvia Customer Cloud |
| 15 | Smartsupp Shortlist | 4.6 | 343 | 80% | 4.8 / 4.5 / 4.4 / 4.4 | Smartsupp's live chat, chatbots, AI shopping assistant, and much more make it an essential Conversational Marketing Platform. Learn more about Smartsupp |
| 16 | Superchat Shortlist | 4.8 | 282 | 94% | 4.7 / 4.8 / 4.6 / 4.4 | Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences. Learn more about Superchat |
| 17 | 3.8 | 236 | - | 3.9 / 3.5 / 3.8 / 3.5 | We help practices save time, grow revenue, and run smoothly. Learn more about Solutionreach | |
| 18 | 4.6 | 203 | 87% | 4.6 / 4.2 / 4.5 / 4.3 | The AI-Powered Customer Engagement Platform built for Revenue Growth. Learn more about Wati | |
| 19 | Drift Shortlist | 4.5 | 200 | - | 4.4 / 4.4 / 4.3 / 4.1 | Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to improve your website. Learn more about Drift |
| 20 | Tiledesk Shortlist | 4.6 | 154 | 88% | 4.6 / 4.4 / 4.4 / 4.6 | Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. Learn more about Tiledesk |
| 21 | 4.6 | 147 | - | 4.5 / 4.5 / 4.4 / 4.5 | Your all-in-one platform for conversational platform for support, marketing and sales. Learn more about Crisp | |
| 22 | 4.6 | 135 | 81% | 4.1 / 4.6 / 4.5 / 4.5 | Businesses use OnceHub's appointment scheduling and digital engagement solutions to fast-track sales and streamline service delivery. Learn more about OnceHub | |
| 23 | TextP2P Shortlist | 5 | 125 | 98% | 4.9 / 5.0 / 4.9 / 4.9 | TextP2P combines Text messaging, Email marketing, and Ringless Voicemail drops into one affordable and easy to use online application. Learn more about TextP2P |
| 24 | 4.5 | 119 | 84% | 4.5 / 4.8 / 4.4 / 4.4 | An AI-powered sales enablement tool that find quality LinkedIn leads, engage them with smart messaging, and drive more booked meetings. Learn more about CoPilot AI | |
| 25 | Freshchat Shortlist | 4.1 | 119 | - | 4.2 / 3.9 / 4.0 / 4.0 | Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. Learn more about Freshchat |