ChatBot

Pros: ChatBot allows you to ask questions without waiting for a customer service representative. It is instant.

Cons: I don't like how the ChatBot presents many drop down menus for a problem I may have. I want the ChatBot to be able to answer without me tailoring the responses for it.

Pros: I love that the chatbot is 24/7 availability. Help increase customer response and interaction. Chatbot provides quick answers and reduces human interaction.

Cons: Chatbots can struggle with complex queries, in which can lead to inaccurate results or responses. No human interaction involved.

Pros: Variety, ease of use and flexibility. Having AI to help really makes the difference.

Cons: Human use. The strictly AI aspect of it is what makes it so great.

Pros: Easy to use and set up. You can also sign up for free. One of the best features is that you give it your webpage and it learns everything it can about your services and products and can answer queastions all day even when you are not avaliable. It's also great for use with diffrent languages.

Cons: The price is crazy. Even the smallest package is more expensive than most.

Pros: None. Horrible product, not easy to use, not functional, expensive and limited features, and most of all, horrible customer service.

Cons: They treated me (a loyal customer) poorly.

Pros: The website had it set up to a couple clicks and I was talking to someone.

Cons: Nothing in particular. Had no issues with it.

Pros: Being able to reach service providers without the stress of phone lines malfunctioning and being put on hold endlessly.

Cons: Having to deal with different agent each time I am relating same problem to a service provider.

Pros: ChatBot saves an incredible amount of time and helps with planning and organizing. Can create multiple business ideas and plans in seconds that can sometimes just give you the creative mind to come up with a new plan.

Cons: Sometimes information is outdated. It does not do well with super up to date things if there is not enough information out on a particular topic.

Pros: Reduire fortement le cout des services .

Cons: Le chat box a une intelligence artificielle limitée.

Pros: very interesting and useful software for all my questions

Cons: I don´t know, the chatbot has everything what I need

Pros: ChatBot lo ayuda a tener conversaciones similares a las humanas con clientes y clientes. El uso de un chatbot puede eliminar el trabajo de la oficina principal. Puede ser la voz de la empresa y múltiples sesiones de trabajo.

Cons: Mucho cuidado con el tono de voz que representará su negocio, ya sea suave, fuerte, etc. Hágalo lo más agradable que pueda para maximizar la interacción con el cliente.

Pros: Utile pour communiquer avec les clientsPossibilité de pré-configurer les réponses

Cons: Aucune possibilité d’intégration avec d’autres logiciels Manque de notification

Pros: Es un programa fácil de usar y manejar, nos ayudó enormemente a aumentar la conversión de nuestras landing page y hacer crecer las ventas. Nos permitió interactuar con los clientes que visitaban nuestras webs y darles ese empujoncito para que compraran.

Cons: Algunas opciones están muy limitadas, como la multirespuesta por ejemplo, y el diseño del flujo de conversación puede ser algo lioso. Es una herramienta que ayuda pero la calidad de los leads no es la ideal

Pros: Super fácil de utilizar. Nos ha permitido dar respuestas más eficientes en breves instantes de tiempo, haciendo que nuestra clientela quede contenta con nuestro servicio, y con nuestra valoración de su tiempo.

Cons: En este tiempo de 4 meses aun no tengo quejas del software, esperemos no llegar a tenerla.

Pros: it is available basically 24 hours a day seven days a week. It also reduces the time it takes if you were getting a response from a real person. it can handle multiple conversations at once.

Cons: Even though it is a great tool, it's not the same as having an actual online conversation with a real person. Because it is AI, it may not have the desired answer for all inquiries. You may find yourself getting the same go-to answer for questions it is not capable of adequately answering.

Pros: es un software inteligente facil de ajustarse a las necesidades del usuario, funciona bien para citas en atencion a una respuesta rapida y eficiente.

Cons: en general el servicio es bueno, no hay algo que no me guste.

Pros: The chatbot is not too demanding to use. After establishing a few encounters, you'll be well on your way to executing many more. It's simple to get started training the bot, and looking back on old conversations can reveal any problems with the answer sequence and easy to fix the wrong sequence.

Cons: The most glaring drawback of ChatBot is that it cannot deal with more complicated customer dissatisfaction scenarios, limiting its usefulness to website users with simple troubles only.

Pros: I like how the bot flow was easy to set up and develop. And also the dashboard looks good and user friendly for some beginner.

Cons: So far I've been using this product, I think that everything I need has been provided here.

Pros: Today , chatbot is not an optional product to choose. Chat is a "must to have" product for especially banking industry and finance instutations. Customer would like to talk to someone that helps him/her to find what he/she wants. customer is doing things depends on him/her needs by chatting with chatbot like chatting a friend or family member at whatsapp, telegram, BiP etc.

Cons: Implementation is not easy because each chatbot has to be customized based on the business needs and spesific products. Also, chatbot should be integrated across platforms and applicationsapplications (mobile app, web app, desktop app, call center etc)

Pros: Chatbot gets the job done without a lot of complexity. The UI is simple and straightforward to use. It helped my team setting up a chat system that works with AI.

Cons: I can't think of anything that I dislike about Chatbot.

Pros: I like it get to do the less complex things without the need of individual having to chat and helpful in pointing to the needful resources to gather the information needed

Cons: Not tailor made for all the situations where human touch can add lot of value in showing empathy and addressing issues

Pros: I like the combination of channels here: you can use a chatbot on your website, on Messenger, through Slack and you can also have a real real conversation. Great for one tool. Instead of having to buy multiple tools, you can start with it. The interface is very modern and easy to use, that's what I like. It seems to be a nice place also for visitors. This has a premium look and feel, which is good for my business' reputation.

Cons: Learning Academy and Help Topics are not sufficient to train you in the use of this product. It took a lot of fumbling (and still is) on how to figure out what to do and how to train a chatbot. Also - the support is only available through email, and it would be very helpful if you could get real-time help.... You might think that a chat producer would have the ability to LiveChat with their customers!