FixMe.IT

Pros: FixMe.IT Makes it extremely easy to set up an use, cost-effective, it has great unattended access, and it has great security.

Cons: FixMe.IT lacks a free tier, unlike some alternatives, and it has no mobile support.

Pros: Light-weight, easy-to-use interface, the users dont normally struggle when setting up the remote session.

Cons: The user management, although this has been resolved in their successor product.

Pros: - It is easy to use - It is fast - It is reliable - It seems to be safe

Cons: - The functionality - The price plan - That it leaves nothing to be desired

Pros: FixMe.IT is intuitive and very simple to use for both the the consultant and the client. Connecting to a remote machine is as simple as having the remote user log into a website and advise the consultant of a numeric code. Another great feature is the "unattended access" feature which allows the consultant (with one time permission from the remote user) to access the remote device without requiring the presence of the remote user. In my years of experience with FixMe.IT I have never run into an occasion where it failed to load or run with any Windows machine user.

Cons: From time to time I need to support Mac machines and FixMe.IT only supports Windows devices.

Pros: This application has been a huge cost saving in our company as we used to drive to site to fix simple issues that we can now access remotely and resolve.

Cons: I can't really think of anything that I am not happy with.

Pros: Great program for remote support and servers

Cons: yearly licensing and the color schemea

Pros: Ease of use , cost, deployment is easy too

Cons: 2FA takes too long . File transfers take a bit

Pros: FixMe.it allows us to quickly and easily support our customers. The ability to enhance permissions or install an unattended client is also extreamly helpful, with colour coded status for each of these machines giving us a simple visual to what is online and active.

Cons: Fix me ticks all the boxes, the only way I feel it could be improved is with a mobile app, allowing for on the go access.

Pros: Great product to support team of remote agents.

Cons: It is becoming more expensive.

Pros: FixMeIT is an easy to use product that gets the job done. We primarily use it for remote support and it works great.

Cons: I wish there were hotkeys to change the screen your looking at. It can be a pain to switch screens.

Pros: ease of access, really easy for end users

Cons: there's really nothing that is a negative about the solution.

Pros: FixMe first impression is Easy to use and customization.

Cons: Would be great to have a copy and past function similar to Microsoft Remote Desktop. Looks like no advancements are being done on this version.

Pros: Its EASY. The end user installs the unattended exe or uses a secure code to connect. Then they are in the system and we can access any time we need.

Cons: It does not support Mac or Android at this time. Also, you cannot send remote command to the PC other than reboots.

Pros: Ease of use. I train groups of 4+ programming mainly. Been using it for 3 or so ? years The way each student can interact with my (instructor's) screen sometimes makes me smile - its quite magical. In my opinion training thus is better than one-one face-face (but you try telling that to potential customers that :-( ) since with this remote software we BOTH have dual keyboard/mouses control of a (mine) screen.

Cons: The name! Embarrasing to be honest when teaching a financial house or other. Ill also be honest in saying that I often peruse for sotware that can have many simultaneous/concurrent CLIENTS and if it were cheaper Id go for it. So far not :-)

Pros: This tool is rather simple to use and has a very user friendly interface. It is simple to keep things organized. It is very efficient.

Cons: I don't like how long it takes sometimes to get the MFA email. It would be nice to have an SMS or authenticator app option.

Pros: It's simple to use and direct my users to. Allows me to be way more flexible with my scheduling and driving.

Cons: The biggest issue I have is getting users to see my chats at the beginning of a support session. But, it's simple to just hop over to their screen and pull up the chat window.

Pros: It is easy to set up and deploy. It is easy for users to install.

Cons: I did not see any cons with this software.

Pros: Ottimo software per l assistenza da remoto. La utilizzano i nostri tecnici per collegarsi da remoto e risolvere varie problematiche software direi ottimo e facile da utilizzare.

Cons: Nulla in particolare, se non a volte che perde la connessione ma forse è un problema appunto della nostra linea

Pros: One of the things I liked most about FixMe.IT was its ease of use and simplicity. The software had a clean and intuitive interface, making it easy to navigate and understand its features. The remote desktop functionality was smooth and reliable, allowing for seamless connection to clients' computers. The file transfer feature was also convenient, enabling quick and secure exchange of files during remote sessions. Overall, the user-friendly design and efficient remote access capabilities were the highlights of my experience with FixMe.IT.

Cons: One aspect I liked least was the limited availability of additional features. While the software excelled in providing remote access and support, it lacked some advanced functionalities that could enhance the overall experience. For example, features like session recording, remote reboot, and multi-monitor support were not as robust as in other similar remote support tools.

Pros: È molto utile per l'assistenza remota, comprende tutte le funzioni utili per questo tipo di attività.

Cons: Ci sono molte alternative sul mercato, anche di aziende ben più note.

Pros: è un software molto semplice e userfriendly per il controllo e supporto da remoto, l'ho utilizzato lato customer cioè i tecnici si collegano al mio computer per le varie assistenze, e posso dire che è molto veloce e facile da utilizzare.

Cons: probabilmente il sito e tutto il design un po vintage, l'unica cosa che posso dire e di migliorare come aspetto grafico.

Pros: this one is a very reliable, secure, and flexible remote support tool that offers a wide range of features and functionality, making it a valuable addition to any business looking to improve its remote support capabilities.Easy to use, flexible and scalable, reliable and secure, wide range of features and an affordable pricin

Cons: Always there are also some potential drawbacks to consider, including:Internet connectivity, you must have a very good connection, compatibility issues it may not be compatible with all operating systems, devices, and software, which can limit its usability for some businesses.Limited integrations, it has limited integrations with other software and tools