All categories
Niches in this category - the functional product types blended into "Customer Service" (69)
Contact Center & Helpdesk Software209Customer Service AI Agent & Automation Platform67AI Chatbot & Conversational AI Platform46CRM Software29Customer Communications Orchestration & Omnichannel Inbox20Knowledge Base & Wiki Software16Co-Browsing & Visual Customer Support Platform11Contact Center Quality Management & Workforce Optimization8Conversational Marketing & Chatbot Lead Capture8Conversational & Messaging CRM8Shared Inbox & Collaborative Email Platform7Field Service Management Software6ERP Suite6Sales Engagement & Dialer Platform6Online Community & Discussion Platform6AI Voice Agent & Voicebot Platform6Customer Feedback & Text Analytics Platform5Customer Engagement & Cross-Channel Messaging Platform5WhatsApp Business Messaging & Marketing Platform5Digital Adoption Platform (DAP)5Enterprise AI Search & Knowledge Management4Conversation Intelligence & Speech Analytics4Live Chat & Website Messaging Software4Voice of Customer & Experience Management Platform4AR Remote Assistance & Visual Field Support Platform4Remote Desktop & Screen-Sharing Support Tool4SMS & Mobile Messaging Marketing Platform4Marketing Automation Platform3Professional Services Automation (PSA) Software3Client Portal & Document Collection Platform3Employee Shift Scheduling & Workforce Management Software3Business VoIP & Cloud Phone System3Ecommerce Returns Management Software2Unified Communications (UCaaS) Platform2Loyalty & Customer Engagement Platform2Workflow Automation & BPM Platform2Industry-Specific Vertical Business Software2Survey & Questionnaire Software2CMMS & Maintenance Scheduling Software2Work Management & Team Task Collaboration Platform2Inventory & Order Management System2Video Conferencing & Web Meeting Software2Machine Translation & Localization Platform2AI Agent Builder & Orchestration Platform2Customer Communications Management (CCM) Software1Reputation & Review Marketing Platform1IT Operations & AIOps Platform1Amazon Seller Tools & Marketplace Analytics1Live Shopping & Social Commerce Platform1Ecommerce Analytics & Profit Intelligence Platform1Competitive Intelligence & Market Monitoring Platform1Business Management Suite for SMBs1Network Monitoring & Management Software1Document & Content Management Software1Time Tracking & Timesheet Software1Automotive Dealer CRM & DMS1Process Documentation & SOP Training Platform1Post-Purchase Tracking & Delivery Experience Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Data Platform & AI Personalization1User Research & Usability Testing Platform1Customer Success Platform1Invoicing & Billing Software1Social Media Management & AI Content Platform1Virtual Desktop Infrastructure & Desktop-as-a-Service (VDI/DaaS)1Retail Management & ERP Suite1Network Configuration & Change Management Software1Mortgage & Loan Origination CRM1IT/HR Service Desk AI Assistant1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| help | 135,000 | $2.31 | 83 |
| freshdesk | 14,800 | $27.19 | 51 |
| helpscout | 8,100 | $19.14 | 70 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| help scout | 4,400 | $19.14 | 62 |
| contact center software | 3,600 | $31.47 | 54 |
| salesforce service cloud | 3,600 | $11.92 | 49 |
| on cloud customer service | 2,900 | $2.55 | 64 |
| salesforce support | 2,900 | $4.87 | 54 |
| service cloud | 2,900 | $11.05 | 48 |
| contact center solutions | 2,400 | $28.62 | 49 |
| customer experience software | 2,400 | $20.07 | 41 |
| customer service ai | 2,400 | $28.07 | 75 |
| customer support software | 2,400 | $27.20 | 50 |
| fm scout | 2,400 | $0.00 | 41 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| hubspot service hub | 2,400 | $10.58 | 48 |
| customer service automation | 1,900 | $16.67 | 34 |
| customer service management | 1,900 | $13.12 | 40 |
| customer service platform | 1,900 | $33.22 | 48 |
| helpdesk system | 1,900 | $62.32 | 41 |
| https://witv-ayuda.blogspot.com | 1,900 | $0.00 | 73 |
| ring central support | 1,900 | $7.21 | 72 |
| service hub | 1,900 | $7.23 | 28 |
| cloud based contact center solutions | 1,600 | $37.41 | 39 |
| cloud contact center software | 1,600 | $23.71 | 40 |
| cloud contact center solutions | 1,600 | $37.41 | 57 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| help desk services | 1,600 | $22.40 | 36 |
| service cloud applications salesforce | 1,600 | $11.92 | 39 |
| service desk software | 1,600 | $46.45 | 66 |
| ... help | 1,300 | $0.00 | 77 |
| customer management tools | 1,300 | $13.76 | 76 |
| customer service management software | 1,300 | $18.41 | 50 |
| hubspot customer service | 1,300 | $6.50 | 49 |
| it help desk software | 1,300 | $62.32 | 46 |
| sf help | 1,300 | $0.00 | 76 |
| zendesk support | 1,300 | $31.29 | 64 |
544 products12 pages scraped of 12556 in category18 sponsored20 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 251 | 4.5 | 11 | - | 4.7 / 4.7 / 4.6 / 4.4 | Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Learn more about Maqsam | |
| 252 | 4.5 | 11 | - | 4.5 / 4.7 / 4.4 / 4.6 | Forethought is the first AI-native platform for enterprise customer experience. Learn more about Forethought | |
| 253 | 4.5 | 11 | - | 4.5 / 4.1 / 4.0 / 4.3 | Discover the power of OBI Engage for excellent customer engagement, online customer service and social media management in one tool. Learn more about Spotler Engage | |
| 254 | 4.2 | 11 | - | 4.3 / 4.1 / 4.3 / 4.2 | Kiamo is a Cloud omnichannel solution for contact centers wishing to optimize the efficiency of their Customer Relations. Learn more about Kiamo | |
| 255 | 5 | 10 | - | 4.9 / 5.0 / 5.0 / 4.7 | We provide next gen video collaboration services to enable company experts to work virtually side-by-side with anyone needing help. Learn more about Help Lightning | |
| 256 | 5 | 10 | - | 5.0 / 5.0 / 5.0 / 5.0 | Subiz is an on-site live chat tool that helps businesses with reaching, connecting and converting visitors into customers. Learn more about Subiz | |
| 257 | 4.9 | 10 | - | 4.9 / 4.9 / 4.8 / 4.6 | Richpanel is a customer support platform specially designed for Shopify Plus, Shopify, Woocommerce, Magento & other Ecommerce stores. Learn more about Richpanel | |
| 258 | 4.9 | 10 | - | 4.6 / 4.9 / 4.6 / 5.0 | Returns, RMA, Repair and Service Management Software for In-house product service teams - easily configure to your process/data Learn more about RenewityRMA | |
| 259 | 4.8 | 10 | - | 4.8 / 5.0 / 4.8 / 5.0 | LiveCaller is all in one solution, combining different communication channels like Chat, Call, Social Messaging Apps into one platform. Learn more about LiveCaller | |
| 260 | 4.7 | 10 | - | 4.4 / 4.9 / 4.4 / 4.6 | Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI Learn more about Verloop | |
| 261 | 4.7 | 10 | - | 4.6 / 4.9 / 4.6 / 4.5 | AI-powered live chat and chatbots to talk to your customers right from Microsoft Teams, Slack, Google Chat, WhatsApp and SMS. Learn more about Social Intents | |
| 262 | 4.7 | 10 | - | 4.8 / 4.8 / 4.2 / 5.0 | An online application that allows servicing tight communities while preserving the anonymity of the users of those communities Learn more about Confides | |
| 263 | 4.6 | 10 | - | 4.9 / 4.8 / 4.3 / 4.7 | With Teamlead, every customer service team — big or small — can predict their workload and automatically schedule their agents. Learn more about Teamlead | |
| 264 | 4.6 | 10 | - | 4.3 / 4.6 / 4.3 / 4.4 | Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way Learn more about Inxide | |
| 265 | 4.5 | 10 | - | 4.6 / 5.0 / 4.5 / 4.4 | EB CX helps you resolve customer-oriented queries and incidents faster by communicating effectively and accurately. Learn more about Enterprise Bot | |
| 266 | 4.5 | 10 | - | 4.7 / 5.0 / 4.4 / 4.4 | Call center system used by Japanese contact center operators for ACD routing, IVR input, recording, text analysis, reporting, chatting. Learn more about InfiniTalk | |
| 267 | 4.5 | 10 | - | 4.4 / 4.6 / 4.5 / 4.3 | All-in-One Business Communication Solution featuring omnichannel contact center, collaboration tools, and business phone solution. Learn more about INO CX | |
| 268 | 4.4 | 10 | - | 4.8 / 4.4 / 4.4 / 4.8 | Empowering service desk teams to deliver outstanding service and manage processes through our powerful service desk software. Learn more about Sunrise ITSM | |
| 269 | 4.4 | 10 | - | 4.9 / 5.0 / 3.9 / 5.0 | Service management solution that helps IT/professional service agents manage support tickets, assets, change requests, and more. Learn more about Startly | |
| 270 | 4.4 | 10 | - | 4.5 / 4.7 / 4.6 / 4.9 | Dowork.ai is a project estimation and tracking solution for agencies and companies that need to deliver projects on time and on budget. Learn more about Dowork.ai | |
| 271 | 4.3 | 10 | - | 4.7 / 4.0 / 4.1 / 4.0 | Glance makes it easy for customer-facing teams to support users with cobrowsing, screen sharing, video and more across web & mobile. Learn more about Glance | |
| 272 | 5 | 9 | - | 5.0 / 5.0 / 5.0 / 5.0 | Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes. Learn more about Moveo.AI | |
| 273 | 4.9 | 9 | - | 4.9 / 4.9 / 4.6 / 5.0 | As a telecom operator and cloud software vendor, we empower Customer Service & Sales teams to effectively handle all interactions. Learn more about Diabolocom | |
| 274 | 4.9 | 9 | - | 4.6 / 4.6 / 4.6 / 4.7 | Steam-connect allows businesses to keep track of all conversations with customers - by phone, SMS, or social media. Learn more about Steam-connect | |
| 275 | 4.7 | 9 | - | 4.9 / 4.9 / 4.6 / 4.4 | Omnichannel platform that helps companies to unify and automate communications with chatbots, multiagent, broadcast campaigns and more. Learn more about Ticker |